Embassy of Greece
Embassy Embassy of Greece, 1A Holland Park, London W11 3TP, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 1A Holland Park, London W11 3TP, United Kingdom
Website: greekembassy.org.uk
Phone number: +44 20 7313 5600
GPS coordinates
Latitude: 51.5055418Longitude: -0.2045753
Location on the map
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reviews
Elena Davies
Waiting times on phone could take up to a day..
Please update the system.
3 months ago
frederic jacoberger
Pleasant and polite personnel but very bureaucratic processes inherited by the Greek government
7 months ago
Suzanne Lafever
While my service was quick, some of the staff were arrogant and making faces when asked about simple procedures.
4 months ago
Alex Montoya
I booked an appointment to renew my passport in July 2020. Indeed booking the appointment itself was difficult, but other than my questions via email were answered very quickly, and the staff in person was also extremely helpful and professional! Thank you!
8 months ago
Jack Oxenrider
Typical greek attitude! I felt at home! It seems disorganised but it works brilliantly! Very grateful to people who work there, they go the extra mile for everyone! Thank you
8 months ago
Ken Ennis
Visiting the Greek Embassy has been a very unpleasant experience up to today. I was happily surprised to see the old building renovated. I was registered upon my arrival, waited for about 10'into a stylish waiting area until my name popped …
2 months ago
Carla Osborn
Excellent service and helpful staff.
2 months ago
J Harris
I am trying to get an appointment since November 2019 but unfortunately none on the system. I emailed to ask them to book me an appointment by email and rejected. Me and my husband wanted to renew our passport but with the poor service …
2 months ago
Andrew Schuster
Trying to contact the Greek Embassy for days, then weeks and no one answers the phone!
2 months ago
Sandra B
Very helpful and empathetic once I managed to contact someone.
7 months ago
Phil Flynn
Is very good.
1 month ago
Joey Marsh
possibly the worst consular service ever, i'm a Greek Citizen, i would like to renew my greek passport and its impossible to get hold of anyone to book an appointment, i was once on hold for a lobg time and once connected, the lady on the …
11 months ago
Chris Campbell
Fantastic experience.
1 month ago
Variedades Doris
It is unethical for an Embassy to never pick up the phone. To be exact, every time I tried to call I was put on an answering queue for about 5 to 10 minutes, and every time someone picks up the phone they immediately hang up before talking …
2 months ago
Kezie Bruce
They never answer the phone. The website doesn't work, and the waiting time (pre-COVID19) was 2 months. Just buy a ticket and go to Athens, it is really much easier.
6 months ago
Scott Bradbury
Appointments are never available. So horrible that in the past I have just travelled to Greece to renew my passport. Now with the global pandemic this is less viable but sadly probably easier than getting the embassy to actually do their job.
9 months ago
Matthew Adkins
very bad communication,if not at all.
They never answer the phone and it might take years to get an appointment for certain services.Very dissapointing.Also during covid-19 they did not provide any help to my pregnant friend who wanted to fly to Greece as they did not thinkof pregnancy as emergency.Cannot count on them.sorry.
11 months ago
Myles Mckinney
They never answered the phone, or give me straight answers to my enquiries via email. In result, I had to wait 2+ months for an appointment I didn't need, pay around £400 to prepare documents and Embassy fees, and wait 3 hours for you to …
2 weeks ago
Geeth Senadheera
Appalling service - Consulate in Birmingham doesn't respond to emails (the phone message refers you to the email address) and I've been holding on for more than 15 minutes to speak to someone at the embassy in London. What is the point?!?!
9 months ago
Alan Harriman
5 months old baby not yet registered as no appoitment online. I dont know why they exist!
11 months ago
kamya yadav
keep relentlessly refreshing the page until they give you an appointment!!!
10 months ago
jessica chubbuck
I expected the worst based on previous reviews. However, the lady that dealt with my passport application was friendly, polite, helpful and took the time to explain things to me as I haven't had a Greek passport since I was a child. The …
1 month ago
Jeff Merten
Staff was slightly rude and not really helpful at first, my partner had to remind them that THEY asked her to turn up and that being 8 months pregnant and after a 1h tube journey she could diserve at least a standard customer service.. they became nicer and helpful after that but I understand the bad reviews around here..
2 months ago
Rodney S
This is a message to my grandchildren. Back in 2020 I called to ask a question about my passport. The line should still be on hold at this point but if in the next century they decide to pick up the phone ,I have outlined my question in my …
2 months ago
Susan Thomas
Very helpful!
3 months ago
amazing ambu
Waited on hold for 2 hours and the call was never answered. It's incredibly frustrating.
10 months ago
Donald Brown
Personel is rude and unhelpful and surprisingly nervous when you ask them for info. Shut down this place so we don't waste time and money. Better to fly in Greece and sort out your paperwork
6 months ago
Jimmy Brewer
My overall experience is less than a star apart from a caring lady at the reception who helped me with my passport. The customer service from the guy at the reception is none existent, rude an arrogant. Greek bureaucracy to the max with no customer service skills
4 months ago
Krzysztof Rul
I have been waiting for almost three months to renew my passport. I finally got an appointment and I would like to give a big thank you to the wonderful ladies from the passport division who helped me today; courteous , professional and taking the extra step to deliver a superb customer service. Thank you again.
4 months ago
Sarah J
Helpful staff, however I don't get why do we have to pay for services which are free in Greece (e.g., 8.4 pounds for a stamp and cash only with no ATM around)? And where does this money go? The facilities are really poorly maintained (e.g., dusty toilets with the mirror attached to the wall with a selotape, and with no soap) !
2 months ago
Jet Timmons
Really bad everyone is saying something different every time that I have been there . The worst experience ever .
8 months ago
Michael Tarantino
Worst service ever, GLOBALLY
4 months ago
Teresa Briones
All staff at the consulate work hard and provide a very good service despite the staff shortages they experience, which are not their fault.
1 month ago
Sedrick
All okay, if you check, register what they need, the staff very helpful.
6 months ago
Molly Wright
It s a same! For all of them!
7 months ago
Chad Cossin
Impossible to get through on the phone. Horrible!
10 months ago
Katie King
This consulate is an absolute catastrophe and an insult to all Greeks!!! The employees are all incompetent, impolite, arrogant and partly ignorant of EU rules. I wonder how they got to work in a consulate!!! The employees also seem to …
3 months ago
macee acosta
Hard to get in touch with and the appointment system is really bad.
I've been trying to book an appointment for over a year and their response was that i just needed to click on the link of the available appointment that 100s of people …
2 weeks ago
Makala Griswold
Never pick up the phone.. Rude. Beaurocracy. 6 months or more to make an appointment. The worst experience.
2 months ago
Katelynn Dillard
Never answer the phone. What a dreadful experience, Bureaucracy at its best as usual, when this people will learn?
3 months ago
Randall Norton
very good service
7 months ago
charice shackelford
The worst service ever
4 months ago
Arianna McKinnon
Completely unreliable. Calling center NEVER picks up the line and when you visit in person expect to wait least one hour. You’re better off flying to Greece to solve most of your problems that having to deal with them. What a shame.
2 months ago
Angela Hauser
Our recent experience during a visit was really excellent. The reception staff were friendly and efficient. My arranged appointment went well with very supportive staff. I expected to be disappointed as I thought my requests for information …
3 months ago
Jaker Ahmed
I wanted to add no stars as they are not providing any service at all! You try to call them, there is only a recorded message playing on, you try to book online date for passport appointments there is none any time or day you log in on …
1 month ago
Napoleon Bonaparte
Was on hold for two hours, they picked up the phone and slammed it down. Typical attitude of Greek δημοσίους υπαλλήλους.
1 month ago
Jorge Gomez
Thanks for helping me :) The staff was professional and polite. Even though my issue was complicated, they talk me through it and we found a solution! Thank you guys
6 months ago
Angel DAmico
First, you can't make any appointments for your passport, what's the purpose of the embassy being there? Good thing, if you send an email, they check them and ring you up if it's an urgent case. The lady we spoke on the phone shouted at us …
1 month ago
Stuart Cope
Impossible to get service. Took 7 months to get an appointment. They don't care about their citizens. They don't deem needing to seeing family in hospital or leaving vulnerable family members alone an emergency. Completely heartless and …
3 months ago
Phil Flynn
The service is so bad that the people working there wouldn’t give more than one star review to themselves. If they ever manage to successfully use any piece of technology other than the TV remote control.
3 months ago
