Monzo
Bank Monzo, Broadwalk House, 5 Appold St, London EC2A 2AG, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Broadwalk House, 5 Appold St, London EC2A 2AG, United Kingdom
Website: monzo.com
GPS coordinates
Latitude: 51.5213369Longitude: -0.0812160
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reviews
Mike Rubalcava
Everything is perfect.
But I need a IBAN number
2 months ago
STEPHANIE Sorenson
Very poor chat service. Even if you call to customer care number they will ask you to chat with them through app which is ridiculous. Sometimes it takes hours to reply to messages.
2 months ago
EL NICA
Dont use this accoumt money goes missin then you recive no respinse
3 weeks ago
Dae Sheils
Monzo user since 2017, love the ease and simplicity of use. New features are frequently added, and I particularly love the spending breakdowns into categories that the app does automatically. Keep going guys!
5 months ago
Jane Sloboth
Do not use this service. The minute you become a victim of fraud on this service, Monzo do not want to know! This service is totally unsafe! Stick with your original bank where your money is protected!
6 months ago
Lisa Peloquin
i have cash.how can i top-up for my monzo card.i only can topup 1000 half a year.but now i have been limited.i am in trouble now.need some help
2 months ago
Kevin Morgan
Monzo blocks my account and I been asking them to unblock because I have to pay someone and for 24 hours no one answer to me
????????????????????
4 weeks ago
Anne Pinkerton
After a terrible experience with the major banks Monzo is a breath of fresh air. Its so user friendly, I'm closing my other bank accounts.
6 months ago
Pete Pashko
Not thrilled about the colour :) But truly a great product - great app with lots of neat features, really easy to summarise expenses and outgoings. Handy for travel.
4 months ago
Senqi Ma
21st century banking. Love it and so do all my friends that have switched.
3 months ago
icanhaz goodgame
Nothing but thieves. Don’t use them if you don’t want to lose your money. They are crooks. You have been warned
3 months ago
Amy Crawford
Amazing bank, amazing service, always functional, customer service marvellous. Literally the best I’ve ever had.
And card colour amazing!! ????
8 months ago
Keenan H
Closed my account with £1250 in it 2 days before Xmas and messaged me to say would take 2-4 weeks to return money to me. NO WORKING TELEPHONE NUMBER AND NO REPLY ON THE CHAT. I WILL BE COMPLAINING TO THE FCA. How these muppets have a FCA banking license but zero option for customer support is beyond me. I will be sticking with my “normal” bank from now on.
3 months ago
Liliana Brusco
Been a Monzo user since 2016 and to be honest I'm struggling to understand why the big high Street banks apps aren't even half as functional as Monzo. Highly recommended. Hopefully startup banks like Monzo will force the big banks to start innovating and putting the customer first again.
3 months ago
Ryan R
they just closed my account down with no explanation after being with them for over a year..KEEP AWAY
3 weeks ago
Kris Spencer
When you trying to get help from customer service, this is what happen” I appreciate this frustration for you.
Very very unprofessional!
3 months ago
C Anderson
Worst ever bank phone lines never work they freeze your money randomly for upto 4 weeks useless bank they will trail along its a con have loads of freinds that have been experiencing issues avoid trouble by avoiding monzo
6 months ago
Kaylyn Walker
I cant be more dissapointed about the app and most importantly customer support? I’ve had problems with this card while traveling and had important requests when I saw unrecognised transactions on my account. The customer support response takes AGES. One person responds, they don’t stay on the line and connect you with another person and so you are in a vicious circle and maybe end up resolving the issue in the next 100 years.
Now it’s been taking 3 days for them to close my account and confirm my identity.
Compared to Revolut, this app is a useless sh-t. If you travel a lot, don’t waste your time and energy and don’t ever make an account with them.
3 weeks ago
Jessica Thies
Freeze account without warning and explanation. Did not return money in the account even after notifying for few months
1 month ago
Cynthia Greene
So efficient and hassle free! Minimal admin!
2 months ago
