High Commission of India
Embassy High Commission of India, India House, Aldwych, London WC2B 4NA, United Kingdom:
220 reviews
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Address: India House, Aldwych, London WC2B 4NA, United Kingdom
Website: hcilondon.gov.in
Phone number: +44 20 8629 5950
GPS coordinates
Latitude: 51.5126763Longitude: -0.1181229
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reviews
Michael Burns
I called the High Commission of India in an emergency situation and all I can say is WOW! They were empathetic, understanding and very helpful. I was assisted by a gent in the Public Response Unit, I don't know his name but I would like to sincerely thank him for his support. Excellent work Sir!
3 months ago
Wally Laskowski
Be on time and be well prepared with all documents
5 months ago
Matthew Beane
Good Service with appointment only. Access to Computer,Printer, Xerox Copy facilities available incase if you miss to take any document required for application. However best practices to take the document original and copy as per the document checklist mentioned by HCI in their website for the service you avail for smooth processing of your appointment. All the best ????
10 months ago
Christina Chaffin
I needed advice on which visa category would be best for my partner and they were super helpful. I sent an email which they replied back to within hours and then I spoke to a gentleman who provided detailed explanation about the visa category. Very helpful!
4 weeks ago
william perkins
We called for information and service related issues to our business and leisure related visa issues in India, The phone was picked up in one ring and the Gentleman I spoke to gave us good related information. I wish we had to have similar services in our Embassies as well. The above was my review three weeks back and I called again today, good service by the gentleman, I normally do not easily give 5 stars but the person I spoke to deserves it.
2 months ago
Chelsea Alvarado
It has always been a pleasure to visit the Embassy for various events
I have had a very pleasant experience dealing with the staff over there on the phone as well. The call was attended quickly and the lady was knowledgeable about the subject matter, very helpful to have booked an appointment on my behalf while on the call.
5 months ago
Joesph Williams
I have spoken to Public Response Unit at Indian Home Office-London today at 10:30. It was an excellent customer services and overall attitude of the officer was very positive, polite and helpful. The officer listen my query very calmly, politely and then responded. I must add here that my call was disconnected , however officer call back straight, clarified and provided clear and transparent responded in regards to my visa application progress. I wish him best of luck in future. Thanks a lot
3 months ago
Xzavier Alexander
I have spoken with a gentleman over phone regarding my oci. It was very nice and well explained manner. Everything explained was with full confidence. Very pleased to speak please carry on. Great my India
6 months ago
Marcus Svensson
Just spoke to a lovely Punjabi lady at HCI, she was polite, her communication was perfect, lovely to speak to and mostly, INFORMATIVE. I asked her a question about Visa's and she was able to immediately advise me, I did not have to wait on hold nor for her to search the information and my stress levels decreased instantaneously. Thank you so much for your help, wish everyone was as prompt as you. Thank you.
2 months ago
Nancy Glass
I have absolutely no words to describe the excellent service they provide. I spoke to a very professional gentlemen in the public response unit and he was the kindest and most helpful person considering our situation.
His English was impeccable and he knew the right answer and information for all that we needed. Even made sure I got them right by walking me through the process.
I cant recommend their service highly enough.
THANKYOU!(you know who you are)
4 months ago
Haim
I had called up the public response centre with a slightly complicated query. The gentleman I spoke to was very polite patient and supportive and was able to clearly explain the way forward. He hastened up the process, clarifying things with the head and even called back to explain same. He was very helpful and went back and forth to revert back in the shortest time possible.
3 months ago
Matthew Whitty
Gentleman from public response unit was very helpful when I rang HCI London today for information about Power of Attorney relating to property matters. My call was answered within a min and he guided to appropriate website for further information, He also answered some queries to my satisfaction. Polite and professional.
4 weeks ago
Zach Lam
High Commission of India helped me for my application for re-issuing my passport (exhaustion of pages). The service the staff was incredible and warm to help me out in the situation.
I would recommend talking to the Public response unit and to the gentleman as he solved all the issues and will help with their 100% to resolve the case as quickly as possible.
2 months ago
VIET UK
I had a great experience dealing with the Public Response Unit at the India High Commission. The staff were very professional, understood my concern and helped out with a solution. Pages in my passport had run out and had to travel urgently for work. Applied on Friday and got my passport on Wednesday. Could not have expected anything better. Thanks Public Response Unit@HCI for setting such high standards.
2 months ago
Burt Weekley
The Public Relations department went above and beyond to help me to push through a visa problem that I was going through in the lead up to my trip to India for Christmas. Their hard work and dedication made it possible to join my family for a Christmas trip that looked utterly lost for me until they were able to help. I cannot recommend them and their professionalism highly enough. They were calm, considerate and listened to all my questions before offering sterling solutions and helped to talk me through everything I needed to correct my problems before giving further assistance to push the matter through. Thank you so much to them and all their help for essentially saving my Christmas!
2 months ago
Hannah East
Had spoken to the visa call center - the gentleman was really courteous and helped me in a lot of different ways. Although the end result was negative, but it was beyond his control. But I was happy about the service he provided and the patience he showed.
2 months ago
Patrick Galere
My query was dealt professionally. The lady I spoke with was very professional polite and very helpful. Had a great experience. Great customer service.
3 months ago
Tabitha Armstrong
Nice behaviour of all nd very prompt service
3 weeks ago
Gabriel Zeng
If UK passport and visa services are open then why HCI suspended all the consular services until 20.02.2021???
5 months ago
Deborah Farr
Applied for reissue of passport on 13th July 2020, even though the pandemic situation and every issues related to it. Received the new passport on 22nd July 2020. Very efficient and well done.
11 months ago
Diane Nelson
I have spoke to a gentleman from public response unit and I got all the help I needed. The response was very prompt and my issues were addressed accordingly
8 months ago
Zoey G
I just want to say a massive thank you to the public response unit.
Kudos to the gentleman who helped me since the time I lost my passport to the time I received it. I explained my emergency to them and they were very empathetic about it. The gentleman from the public response team went out of his way to help me out in my most unfortunate time. HUGE thanks for your meticulous and prompt service whilst being very sensitive about my situation. I wish more people like you are in authority. Jai Hind!
6 months ago
Jeff Gibbard
Just spoke to a gentleman from the Public Response department. The call was picked up very quickly and the gentleman was so polite and helped me immediately. I personally had an excellent experience thanks
3 months ago
Tom Hendric
Very helpful gentlenman in the Public Response Unit has helped me today with an emergency and I am now able to obtain an emergency visa to get to India today. I am so grateful and happy. Many thanks! Chloe
2 months ago
Katie Cofer
Spoke to a Wonderful Gentleman on the emergency mobile number, and our issue with Visa's was sorted. Truly grateful to him as we had no idea what to do, and especially on Diwali, we were well taken care of. Such a wonderful man x
2 months ago
Susan Elias
Very helpful and polite stuff.
5 months ago
Abdullah Fathi
I just spoke with a gentleman from the public response unit to help resolve a query. I would like to say that I received a brilliant customer service. The language and tone he used was very polite and he heard my case and situation in detail and helped me give the right guidance and direction.
2 months ago
Lauren Scott
I went through a few reviews given to the High Commission and agree with most of the reviews, the services provided by the High Commission has improved drastically specially with the introduction of the new service of public response setup. The gentleman I spoke to was very audible and well versed with information. He has assisted me with intricacies I had regarding OCI & Visa related. The High Commission should be an example to other Indian Missions around for their services they render.
7 months ago
J D
Visited the HCI London this week to get POA done . Extremely happy to get the documents done within 30 minutes . Consular staff was generally helpful. What blew me away was the free facility of photocopier in the room ! Wow! Indian office & a free copy facility no hassle !! Incredible India it seems ! Also noticed the public toilets has undergone a complete change ( am probably visiting after 3/4 years) & I guess much credit for the makeover & some level of professionalism & competency probably goes to Late Sushma Swarajji . I hope NRI across all world see the same shift . Keep it up . Jai Hind ????????????????
11 months ago
Hanny Morales
Very satisfied with services. The gentlemen i spoke to over phone from public relations response unit was very helpful. Quite helpful and to the point answer. Thanks for all your help.
2 months ago
Shariq Ansari
Just rang the HCI emergency number to check on the process for applying for an emergency visa for my minor daughter. The gentlemen i spoke to over phone was extremely helpful and helped guide me through the process step by step and also answered all the queries I had. My phone was answered immediately (shortest waiting time) even though I rang on a Sunday evening and on the Indian Republic Day, which is a national holiday. Thank you once again!!
6 months ago
Michiyo Young
I am currently in touch with High Commission for my minor son's OCI application, I spoke to the gentleman in their Public Relations department and he has been extremely helpful with it. He has gone all out to help me with my sons application trying his best to ensure that the needful is done on time. Very impressed and thankful for all the support and efforts.
4 weeks ago
Chris Bernazzani
We had an urgent issue with our visa. We called high commission of India to sort that out. We spoke to a gentleman in their Public response unit, who was extremely helpful in resolving the issue. Super impressed by their quick response and helpful approach. thank you!
5 months ago
Michael Clebanov
Public Response Unit, High Commission of India, London has one of the most professional, proactive, responsive and customer focused team I have come across in the world of consulates and high commission. We are lucky to have them helping us. They deliver their best each time and every time. The lady I spoke with the last couple of days sorted a big issue I faced speedily and responsibly. It was comforting to find a person whom you could rely on in the wake of urgency. Thank you once again.
8 months ago
Moses Hausner
I was confused about the requirements for travelling with a new passport and an OCI document linked with a previous passport. I spoke to a gentleman from the Public Response Unit at the High Commission of India who was very helpful and clarified the requirements for me. I greatly appreciate his courtesy, clear guidance and help. Thank you for your time!
4 months ago
Francis SAYDEE
Called the HCI to check on the status of my passport application status. First there was no waiting, my call was instantly answered and the person who I spoke to was very helpful and patient. He gave me all the information required and took the time to work me through what needs to be done. Additionally, he also called the passport services to check on the application for me. I felt reassured
2 months ago
Whitney wozniczka
Shoddy outfit, staff are very confused giving misinformation. No courtesy or remorse to people situation no matter how dire or desperate
11 months ago
Kellie Block
I reached there when the timings for the public got over, I just rung the bell and there was a response on the door call bell, after a few conversations an official came out and explain me the exact procedure. In all , the officials are quite gentle and ready to help you out at their best.
6 months ago
quenchell parker
just spoke with a gentleman from the public response unit, helped in regards to query and false perception i had heard about visa's to India for Pakistani backgrounds. Was a very helpful and polite gentleman who encouraged me to apply as what i had heard is false. Thank you so much!
2 months ago
L Joe
Hi HCI team,
We are Raghava and Prathima living in Uxbridge. We thank Anil Ji and whole HCI London team for exceptional service to us during peak Pandemic Situation. We are extremely overwhelmed to realise how much your team cares for Indians living in UK, when they desperately need you. Your commitment and dedication towards NRI s here are so commendable. I sincerely thank whole team who completed a counselor service to us as an emergency request.
Thanks and best regards
Vijay Raghava and Prathima
11 months ago
Ozzy
After failed e-visa applications the public response unit at the commission saved our holidays. I needed a visa urgently and they made sure I had the visa within 3 days. Very helpful, responsive and reliable. Thank you!
7 months ago
Navdeep Kaur
Well pleased with the information I got from a Gentleman from the Public Response Unit of the High Commission of India in the UK. I had issues with regards to my evisa and was in a frantic mood, but as I approached the High Commission (with less expectations), I was calmed down by this Gentleman and given a good resource for me to proceed with another visa option. Kudos to the Gentleman and the High Commission for timely arranging my visa for me to visit India for tourism purposes. At the onset I got a good service and hope it does continue on my travel to India.
3 months ago
abdullah alqahtani
I called this morning to query my OCI card and was guided very professionally & politely by the call handler. She was very clear with her explanation and as promised emailed me the circular for me to have in hand when I travel - so this makes my trip even more relaxing to know I will not be questioned upon arrival in India - thank you for your promptness & advise.
Now look forward to my vacation to India!
5 months ago
Douglas Noss
Whosoever has started this Public relations unit has done a marvellous job out there. I remember the service we used to have a few years back and now I could not believe I was calling the same High Commission of India. I had a few oci related issues handled to my satisfaction by a Gentleman from public relations team, who went out of his way to assist. The Gentleman related well.
6 months ago
Shaula Levenson
I got in touch with high comission as my wife needed to go to India due to personal reasons.There were mobile number provided on the website.Although I was a but skeptical but to my surprise they were very responsive.They arranged for the filght at a very short notice.
Many thanks to High Commission of India-London
11 months ago
Alec Johnson
Good & prompt response on queries. Quite Helpful..
Spoken to public response unit person in terms of preparing power of attorney. Thanks
2 months ago
Felix Rivera
I had filled in an online form stating that I would like to apply to fly with Vande Bharat flight from London to Delhi giving the reason for my travel. I have not got a reply. I tried contacting the emergency numbers but could not get through to any one. I e mailed inf.london@ mea.gov.in but did not get a reply. If I were the high Commissioner I would make sure that all communications are responded to. These can be sent from home by employees. The whole purpose of the embassy is to help and give information and help to people especially during a crisis. Not happening at all. Very bad.
3 weeks ago
Linda Jones
I had a problem with the processing of my via online. I telephoned the high commission to ask some questions. Thankfully, I spoke to a very helpful gentleman from their public response team. He gave me all the information I needed, with great communication.
4 weeks ago
Matt Patten
The gentleman who is a member of the public response unit was able to help me when I was in a bit of a jam with my tourist visa, Great service and very helpful! He was able to get me answers and the service I needed as soon as I explained the issue, and he went the extra mile to help.
2 months ago
Nathan Brown
We called the emergency mobile number of the public response unit of HCI late evening on Friday as my aunt and uncle lost their passports. The gentleman was very helpful and informative. Fortunately we found the passports but are very impressed with the service.
6 months ago
