The Co-operative Bank - Brighton
Bank The Co-operative Bank - Brighton, 164/165 Western Rd, Brighton BN1 2BB, United Kingdom:
26 reviews
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Address: 164/165 Western Rd, Brighton BN1 2BB, United Kingdom
Website: co-operativebank.co.uk
Phone number: +44 345 721 2212
GPS coordinates
Latitude: 50.8244133Longitude: -0.1488110
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reviews
George Marenna
My experiences in this bank have all been positive. Friendly, helpful staff. Been with them for many years now. Just wish there were more branches though. Need one in Hove e.g.
4 months ago
William
The coopbank back have the worst banking security system recently it was so many transaction without my consent on my account and they let it happen until I found out £ 421 gone and left with £20 nobody has alerted me or put a stop to it or may be they turned the blind eye, I asked the coopbank for some help and the only thing they said is sorry
I am a single parent with two kids and unemployed our food electric and heating will run-out maximum in three days I have been with the bank for so many years.
Thanks for nothing
5 months ago
Julia Young
Efficient service from an always helpful and (almost surprisingly) happy staff.
9 months ago
Jason Smith
Best ethical high street bank! Been with them for 15 yrs + and still love them. Until Triodos become more user friendly, they rule
4 months ago
Fox Terrier
Staff extra helpful and never a queue
5 days ago
Helen Smith
Great service from Caroline, she is an asset as she took time and patience with resolving my query. Thank you
2 months ago
Mike Harry
Sadly I couldn't give less than one star otherwise I would. To get to the branch is a 2 hour round trip inc parking and going in there. I simply wanted to find out if I needed an appointment for what I wanted or could it be done over the counter. Why do they give you a pbone number if no-one is going to answer it. Loads of tries from 9.30 onwards but phone just rings. No message re queues or any response at all. I guess they don't want my money or care.
3 months ago
Lindsay Mayhall
Great bank ethically, although could still be improved, and lovely people but you can never get hold of them as they only answer their phone 1/20 times you call
5 months ago
Shev C
Excellent service, friendly staff & all very helpful.
3 months ago
Damian Montiel
Excellent customer service.a great place to do your banking
2 months ago
Tara Gill
The Co-op Bank in Brighton is wonderful. The staff are always friendly, welcoming and helpful, no matter who you are.
The staff on the phone helpline are just the same, ready to help with any problem we, the customers, might have, although it is one of the few banks, in my experience, that actually give you their local number to call also.
I've only been with them for 7 years, but would never change banks.
The big problem for me is that I am disabled and there is only the one branch, very far from my home.
That's the only drawback.
Please open more branches in Portslade and Hove !!!
8 months ago
Kenneth Roth
Always helpful, not always trying to sell something. But best of all they have ethical qualities other banks don't always have.
6 months ago
Sara
Google Maps - it's Western Road, not Weston!!
Nice bank, friendly helpful staff.. just a shame there aren't more Co-op branches around, but there we go.
6 months ago
Erin Heath
I used to bank with HSBC and always get charged (after the first FREE 12 months) every time i withdrew money, EVEN putting money into my account i got charged on!!
Never got any interest either!! ROBBING %&*$£'s!!!
Changed to Coop now and got a Coop membership card so get points (which convert to cash)every time i withdraw, deposit or shop with them!!
EXCELLENT service too !! pity the only one branch in town!!
9 months ago
Bobby Mangum
but PSC along with 20 local groups working for Palestine (including 10 PSC branches) have had their bank accounts unilaterally closed by the Co-operative bank. The reason? The Co-op bank say they've changed their "risk appetite". Apparently Palestinian human rights are too "risky" for the Co-operative bank. This is disgusting for a so called ethical banking. I will have to think seriously about staying with you.
7 months ago
LilJ
Excellent customer service
1 month ago
Elizabeth Trevino
This is a great branch. The staff are always friendly and helpful.
1 week ago
ATUL SHAH
I have banked with the Coop for 10 years. They now have terms where you have to have cleared funds at 9pm the previous working day to make payments out of your account. On 2nd April a regular standing order into my account which had been delayed due to easter was paid in. Because the payment had not cleared on 28th March the bank refused 3 payments. Total payments less that £60. Total charge £45.
Think before you switch.
8 months ago
Matthew Barton
nice bank friendly staff but never contactable by phone
6 days ago
Chelsey
Excellent customer service.
8 months ago
Martez Tucker
Always polite and freindly
1 week ago
David Adley
Apart from sometimes phone not getting my phone calls answered, everything else works well (for me) ...
7 months ago
maura denis
Always excellent
4 months ago
Lisa Tonick
Great staff!
1 week ago
Princessa J
Why doesn't the online banking ever work?
8 months ago
Bill Whites
I agree never contactable by phone
5 months ago
