The Co-operative Bank - Brighton
Bank The Co-operative Bank - Brighton, 164/165, Western Rd, Brighton BN1 2BB, United Kingdom:
26 reviews
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Address: 164/165, Western Rd, Brighton BN1 2BB, United Kingdom
Website: co-operativebank.co.uk
Phone number: +44 345 721 2212
GPS coordinates
Latitude: 50.8243367Longitude: -0.1488405
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reviews
Marcus Sherman
My experiences in this bank have all been positive. Friendly, helpful staff. Been with them for many years now. Just wish there were more branches though. Need one in Hove e.g.
4 months ago
Terry McCallister
The coopbank back have the worst banking security system recently it was so many transaction without my consent on my account and they let it happen until I found out £ 421 gone and left with £20 nobody has alerted me or put a stop to it or may be they turned the blind eye, I asked the coopbank for some help and the only thing they said is sorry
I am a single parent with two kids and unemployed our food electric and heating will run-out maximum in three days I have been with the bank for so many years.
Thanks for nothing
5 months ago
elizabethl garcia
Efficient service from an always helpful and (almost surprisingly) happy staff.
8 months ago
Michael White
Best ethical high street bank! Been with them for 15 yrs + and still love them. Until Triodos become more user friendly, they rule
1 month ago
trishev rinat
Staff extra helpful and never a queue
11 months ago
Jennifer Osborne
Great service from Caroline, she is an asset as she took time and patience with resolving my query. Thank you
4 months ago
Josh Bulger
Sadly I couldn't give less than one star otherwise I would. To get to the branch is a 2 hour round trip inc parking and going in there. I simply wanted to find out if I needed an appointment for what I wanted or could it be done over the counter. Why do they give you a pbone number if no-one is going to answer it. Loads of tries from 9.30 onwards but phone just rings. No message re queues or any response at all. I guess they don't want my money or care.
6 months ago
Christy Jones
Great bank ethically, although could still be improved, and lovely people but you can never get hold of them as they only answer their phone 1/20 times you call
3 months ago
M Franklin
Excellent service, friendly staff & all very helpful.
1 month ago
J tangsrud
Excellent customer service.a great place to do your banking
2 months ago
Ruth Movido
The Co-op Bank in Brighton is wonderful. The staff are always friendly, welcoming and helpful, no matter who you are.
The staff on the phone helpline are just the same, ready to help with any problem we, the customers, might have, although it is one of the few banks, in my experience, that actually give you their local number to call also.
I've only been with them for 7 years, but would never change banks.
The big problem for me is that I am disabled and there is only the one branch, very far from my home.
That's the only drawback.
Please open more branches in Portslade and Hove !!!
3 months ago
Alice Brin
Always helpful, not always trying to sell something. But best of all they have ethical qualities other banks don't always have.
6 months ago
Britt Baker
Google Maps - it's Western Road, not Weston!!
Nice bank, friendly helpful staff.. just a shame there aren't more Co-op branches around, but there we go.
7 months ago
Stephen Rowe
I used to bank with HSBC and always get charged (after the first FREE 12 months) every time i withdrew money, EVEN putting money into my account i got charged on!!
Never got any interest either!! ROBBING %&*$£'s!!!
Changed to Coop now and got a Coop membership card so get points (which convert to cash)every time i withdraw, deposit or shop with them!!
EXCELLENT service too !! pity the only one branch in town!!
7 months ago
Kelly McLanahan
but PSC along with 20 local groups working for Palestine (including 10 PSC branches) have had their bank accounts unilaterally closed by the Co-operative bank. The reason? The Co-op bank say they've changed their "risk appetite". Apparently Palestinian human rights are too "risky" for the Co-operative bank. This is disgusting for a so called ethical banking. I will have to think seriously about staying with you.
6 months ago
Julie Winter
Excellent customer service
3 months ago
Daisy Aguillon
This is a great branch. The staff are always friendly and helpful.
5 months ago
Michelle Kramer
I have banked with the Coop for 10 years. They now have terms where you have to have cleared funds at 9pm the previous working day to make payments out of your account. On 2nd April a regular standing order into my account which had been delayed due to easter was paid in. Because the payment had not cleared on 28th March the bank refused 3 payments. Total payments less that £60. Total charge £45.
Think before you switch.
8 months ago
fevilon
nice bank friendly staff but never contactable by phone
8 months ago
charles rollins
Excellent customer service.
3 months ago
Ahmad Badarneh
Always polite and freindly
8 months ago
Marc Rich
Apart from sometimes phone not getting my phone calls answered, everything else works well (for me) ...
5 months ago
Todd C
Always excellent
1 week ago
Ben Fogerty
Great staff!
3 months ago
Meg
Why doesn't the online banking ever work?
6 months ago
ferdinand herdez
I agree never contactable by phone
8 months ago
