HSBC
Bank HSBC, 153 North St, Brighton BN1 1RE, United Kingdom:
27 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 153 North St, Brighton BN1 1RE, United Kingdom
Website: hsbc.co.uk
Phone number: +44 345 740 4404
GPS coordinates
Latitude: 50.8231526Longitude: -0.1406501
Location on the map
Get directions
reviews
Michael Melton
They are very good with people who don’t understand anything to do with banking or money. Very friendly and smiley.
I have always found them ready to help in anyway they can and if they can’t- they direct you to the right place.
1 month ago
Christine Wilkey
I always meet the polite and helpful staff there. They help me to sort out the problems or enquiry every time.
4 months ago
Suzanne Kabisch
Worse bank to work with! Can't open a business account for 6 weeks! All documents submitted weeks ago , no explanation , no update .Can't reach anyone over the phone to get feedback with the status .Branch officers are friendly but something wrong with HSBC workflow . Definitely advised to find another bank to work !
9 months ago
Ese Ese
With the lockdown end, and business resume, why the bank only open 5 days for 4 hrs each. Is it to save cost and maximize profit
11 months ago
Gregory Forster
Really helpful and nice branch, found it a one stop shop for mortgage, investment and insurance. Steve Kwaiatkowski was amazing ????
Also, just walking in with issues with my phone banking app and even just trying to pay in a cheque they went beyond to help
1 month ago
Chris Jenkins
In general a bad customer service (if you're lucky you hold the line at least 40 minutes before you get an answer)
Regarding the branch, they're even worse. When I opened the account they sent me the card in UK and the pin code in Italy, which is totally nonsense since you can't use one without the other. When I went there to complain, they also mede fun of me. Unprofessional and rude.
6 months ago
Amanda Burns
Very unfriendly and frankly rude man who works there. I wanted to ask him about how to finish setting up my student bank account for which I had received all the documents already but then due to my foreign sounding accent, he just kept interrogating me and asking me how long I have been a resident in the UK etc. NB I already had a basic bank account with them but he seemed to ignore me saying that. Of course the fact I have a British passport is useless in their eyes. But even if I didn't, aren't they supposed to service the customers i.e. customer service?! He just seemed like a racist unhelpful idiot. Cannot imagine how horrible and awful the experience must be for someone from a different background.
1 month ago
Adriel Freire
The reception staff and not very helpful with details. They try and 'fend-off' clients from getting proper details/advice. I specifically went in today to ask about maximum transfer amounts and was given completely incorrect information.. i found out later that night. Bunch of clowns!
8 months ago
Daniel Nanasi
I never write reviews for anything, but I have to because my customer service today in your branch was amazing!! I'm 19, and needed help and advice to do with my account, and a helpful and lovely, (and i should mention gorgeous as well!) man named Louis Charman was the most helpful anyone has been in your branch. Thank you so much Louis, oh and call me!!! :)
Daisy Curly.
8 months ago
Joey Hinton
I have my account here starting of this year. It was a smooth process with all the proper info given by the representative of the bank. I haven't faced any issues since then with my normal day to day banking needs. Completely satisfied with the service.
3 months ago
Lorenz Mager
Rasict bank. I pulled out my savings and closed my bank account with them. Will never bank with HSBC again in my life. Bank board must take note of their staff behavior.
6 months ago
Joshua Sestak
My wife has tried to phone HSBC but can never get a reply. It's always so the message says busy all she wants to do is order a new cheque book!!!!! No sign of one coming in the post - poor service considering she has banked with them for many years !
4 months ago
Hakeem Romance
Fine premier and business service
1 month ago
Laura Graham
Hello,
I’ve received ridiculously poor customer service in Brighton branch at North St.
I’m using HSBC bank for more than 10 years now and needed to open a new business account, however, after more than 2 weeks of communication with the consultant, whose name is Mina Mikhael, and providing all requirements he asked me, including the Experian report, which showed that I have an excellent credit history, my application was cancelled and further appointment with another consultant was cancelled as well without any explanation.. I don’t see any reason why the requested account cannot be opened and I haven’t received any appropriate explanation from the consultant when he promised to sort this out.
I will need to go to another bank as this is affecting my business.
8 months ago
rasika yamal
Me and my international student friend went into the bank just to ask for some advice about him opening up an account to use. We were met with a very snappy, woman who really didn't seem like she wanted to be there, judging by the lack of effort she put in to helping us. By the end of the conversation she made it seem like due to his circumstances, he would not be able to open an account, even though he's been living here for over 10 years. We explained how important our situation was, due to us trying to rent for the next year, and she left us hopeless. We simply walked up the road to Santander, where someone sat us down, without an appointment, listened to us, and explained exactly what were able to do. And now he has an account, very disappointed with hsbc. Personally I have been in the bank alone before and was met with the same hostility when all I wanted was advice.
7 months ago
Scott Metz
Good location but you usually have to a queue
1 week ago
Michael Mohan
Amazing service
1 month ago
LE Eastman
Went to sort out Executors probate account. Professional and courteous service.
1 week ago
Thomas Lovelace
I have never received such great service before! Louis was extremely helpful and polite!
6 months ago
Destin Cruz
Very helpful staff.
8 months ago
Bernhard Nolden
Very helpful staff
3 months ago
Benjamin Friedland
Not very help the staff, i try to open i bank account for my daughter , they say no as too much activities going on on my acccount
1 week ago
Sean Johnson
Worst service
8 months ago
Jon Miller
No one available
9 months ago
Jackie Rich
Its a bank, so on that front it's really rather good, but it's let down somewhat by HSBC supporting terrorist groups and laundering money for mexican cartels.
5 months ago
Jake Elliott
Very professional
10 months ago
Jason Korth
Bist du kein Kunde kannst du leider kein Geld wechseln
1 month ago
