Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, 145, 149 Tottenham Court Rd, London W1T 7NE, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 145, 149 Tottenham Court Rd, London W1T 7NE, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5239737Longitude: -0.1371807
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reviews
omar alfalasi
The guys on the Know-How Desk really know their stuff! Got help with recycling my dead Mac charger and was pointed in the direction of a new one. They didn't have mine in stock but Olivia called the store down the road and made sure they had one ready for me to walk in and pick up straight away. All this helpful and dedicated service made for a lovely experience first time in the store, thank you guys x
3 weeks ago
Ramilya K
Visited a few times here. Very technical shop. Still making my mind up re staff etc.. but would recommend a Conservative 4 star for the time being. Some sort of clever electronics limits your videos to only 1 second long. I dont know how they do that but I don't like that either. Working on it!
7 months ago
Deborah Bigelow
Always been attended to by very nice, knowledgeable staff & a great selection of the latest gadgets & appliances to browse & choose from..first class shop....
4 weeks ago
Medora Shoemaker
PC world is one of those places that is desperately needed and pleased that is opened. Buying things online can be convenient but nothing beats the joy of visiting a store to see the items in person. The varieties of goods available and the ones not advertised makes the journey worth while. The atmosphere was great with browsing from laptops, mobile phones, tvs, cookers, fridge freezers, kettles, washing machines, microwaves, tumble dryers, cameras, soundbars, music equipments and much more. I forgot that PC world sells this amazing stuff because it's easy to go online and they provide free delivery too. Their prices is fair and affordable and their staff were very helpful today. I would recommend that you do your research what you want and when you get to their store, you might end up with a surprise of the unexpected! It happened to me and I love it!
2 months ago
Sue Cane
My Inkjet printer was no good. Luckily I paid for a care plan, and was able to get a gift card in return, without a problem!
Great customer service!
1 month ago
Jon Mullins
Very quiet not alot custome advisor, same level all department
Great management
3 weeks ago
Ozren Gojan
Amazing place to dash into if it's raining and you've forgotten your umbrella.
As far as the things for sale go, I can't help thinking that I'd be better of on line.
3 weeks ago
Chinwe E
Staff will say anything to make a sale. Returns and refunds policy is the best. I research what I want to buy then go to the store x
2 months ago
Brurya Batash
Never seen them so empty. They need to figure out how to beat prices from ebay and etc. because their idea of seling stuff its absolute.
4 weeks ago
Ebru Dogan
Shah and Aga expedited a collection which should have been ready the next day. This meant that I could collect the item 24 hours prior. I never expected such warm and friendly service from a national multi branch chain! Amazing service by Shah and Aga. Highly recommended.
2 months ago
Zheco Nol
Don't buy from this company if you don't want to risk receiving an inferior product to the one you ordered (laptop in my case), then getting zero response from customer services when trying to get this corrected or a refund. This is a company that doesn't even have a customer services e-mail. Buy from amazon, argos, direct from manufacturers, but not from these cowboys. Or enjoy 60 minutes+ wait times on their customer service phone line, then get no or false information at the end. Your choice!
5 months ago
Andrew Vracin
The reviews of Currys are generally terrible and unfortunately in my experience, this is justified. I bought a number of items and 3 out of the 5 were faulty and did not work.
Reporting faults and organising a refund is a laborious 3 hour process. This is incompetence at its finest.
2 months ago
Oscar Diaz
I asked for a representative for deeper information on displayed laptops but I had to stay content with the one who didn't know what IPS screen is....
1 month ago
Skyler Zumwalt
Quick and easy pick up in store ????????
3 weeks ago
jessica Beasley
Very helpful staff, lots of bargain's
1 month ago
Erika
Terrible click and collect service. The email said all I needed to do was turn up into click and collect parking bays, and they would place my product in my car. Instead as it turned out there were no bays, in fact there was no parking at all so I spent an hour and a half in london's traffic and mayhem trying to find a place to stop at near the store so I could get my product. When I let them know I was there, curry's said I was 6th in the queue for having my product placed in my car. Waited for another 40 minutes, finally managed to park and go in store, where I found out that there was no queue and at least 5 members of staff who were clearly completely free. I had to get their attention and then they finally very unwillingly handed me my product which I had to carry to my car by myself. In light of covid-19, this is especially an unacceptable way to treat customers. I specifically chose curry's for it's contact free click and collect option - I wanted to avoid going into the store at all cost. Instead I wasted 2 hours trying to park and stressing about how to get my product, and finally had to go inside anyway. I am extremely dissatisfied.
5 months ago
Lazaro Torres
Good customer service and seen lots of discount items
1 month ago
Jade Escobar
They used to be the go-to address if you wanted any sort of gaming gear, so I went there to buy a joystick. Apparently, they haven't restocked their gaming department for ages. They don't have anything you can't get at your local Tesco's. I don't understand it...if you want to get people to actually visit your shop, make sure it's stocked properly.
8 months ago
Rachit Singh
If there was a zero option would have given - low stock (can probable understand) but staff all disinterested - and request to see a product not on display was shrugged off. Went to John Lewiz instead-Dont intend on returning to this store - simple not interested.
7 months ago
Vivek Tiwari
Staff was very helpful on my buying indecisions, left very happy with my purchase
8 months ago
Chuck Townsley
Excellent selection of electronics for your needs and friendly staff that was eager to help when asked. I was helped out by Tammam and given advice on what I may need or be interested in, which was genuinely helpful rather than an attempt to sell me unnecessary equipment or software. Would definitely recommend this branch to others.
8 months ago
Dawn Waxler
Extremely courteous, professional and knowledgeable staff who dealt with my query and resolved the issue in an expedited manner.
8 months ago
Jose Rivas
Good selection of goods, reasonable layout and relatively clean.
Had intention of buying our new family computer, but opted against it as despite having numerous staff members dotted around the shop floor, not one person helped. Understandably, I realise some staff are apprehensive about interaction (due to Covid), but they seemed quite happy conversing with each other.
And may I add, this isn't the first time!!!
I was here previous May 2019 for another purpose, and experienced similar.
9 months ago
Shoeb Shaikh
The assistant (Mujj) was really helpful and knew what he was talking about. Explained things really clearly. Great customer service
8 months ago
Karen Robison
dreadful experience
without reason or notice of any kind they cancelled my order of 3 Samsung tablets.
money had come out of my account.
was collecting from oxford st store bit nothing there for me.
hicked it to tottenham court rd as they appeared to have a few left.
had to pay AGAIN and take their word for it tht I would be refunded the first purchase.
very stressful as was main Xmas pressy for my boys.
they will be my last choice of retailers from now on.
6 months ago
Mayra Alvarado
Never had amazing experiences with them to be honest! They do have good offers but better order online that in store! Every time I've tried to get something done in one of the shops it seems impossible! Tried to buy my phone and it was out of stock, tried to get a sim card with monthly contract but after literally 2 hrs waiting the girl told us she didn't manage to do it, tried to get a tablet it was out of stock, the guy sent us to another shop saying they'll have it, went there and nothing, we had to order it online!
9 months ago
Mel Smith
Very good customer service any questions they answer them professionally
4 months ago
Khalid Hosein
Has everything, prices are good and staff are very helpfull.
6 months ago
Giorgina Lamattina
Nice organised store.
4 weeks ago
Mary Robinson
Went to check out Smart TVs, different staff members gave me different information. None of the display TVs I was interested in were working. Waste of time
6 months ago
Tracy Snyder
Had to pop in for some advice regarding the new Android 11 update. Unfortunately staff were not able to give much help. Advise to contact Google support.
9 months ago
T White
Large store, helpful staff pretty much everything you'll need if you are looking for printing supplies.
7 months ago
Skyler Dyer
Big shop but not a great selection of kitchen appliances. Seems all attention is on computers and gaming.
5 months ago
Walter Bobadilla
Small entrance leading to a bigger than expected sales area.
3 weeks ago
Angela Betts
Reasonable range of laptop computers which I could actually pickup unlike at another branch.
They did not seem to know the name of the company and told me Dixon's which did not match the name outside.
The company has a lot of bad reviews on the internet for poor customer support but cannot confirm.
11 months ago
Ashley Sudduth
Some staff rude when see an older person,anyway l went toJohn lewis and bought the laptop spend £699.00
Plenty fish in the sea. Good luk curry pcworld
7 months ago
cathy downey
Helpful team and quick turnaround when collecting an order in covid times. Thanks.
6 months ago
Ludo Kordas
Good gaming section, good fridge/freezer section - seems to have a big variety of household goods in several price ranges
10 months ago
Ben Brykczynski
I got conned into buying a Chromebook laptop, when I went in looking for a new Windows laptop. I told the salesperson that I worked with Microsoft Word, Excel and on Teams mostly and that I had lots of Office files that I would need to be updating every day. She told me that the Chromebook would be great and I'd be able to do everything I needed to on it. I cannot. I've had so many problems with it and it's decreased my efficiency dramatically as I find work arounds to do simple things like send Word docs etc. The list of things that have become diffiuclt is too long to write here. I was also told by the salesperson that I could bring it back within two weeks of buying if I didn't like it. Again lies. I was told by another member of staff that the Ts & Cs on the recepit say otherwise. It's sad that you cannot trust a salesperson to tell the truth about their products, but seems to be the reality. The survey that Currys PC World sent me to complete about my experience expired very quickly and now I can't fill that in to let them know. Very unhappy that I have wasted £500, especially in these difficult times.
9 months ago
Patricia Raburn
Great service and reasonable price
6 months ago
Donna Mann
Helpful staff & I got the phone I wanted at a decent price.
9 months ago
Gami Lannin
Always liked this shop. Have seen it change over the years. Its good that it mixes so many things now. I bought a mini oven here for around £20 it stopped working during the 3 year return policy, and they swapped it. I got some headphones!
2 weeks ago
Margaret
Due Covid I made a purchase online for the urgent need of a laptop, that stated was available to collect from this store same day. Made payment using a gift card for the majority of the purchase. 1 hour later received an email stating my order was cancelled. Called up customer services and said store could not fulfil the order and that it will take a week to refund the gift and payment cards. So am left in worse off position as needed the laptop urgently by Monday after purchase in Saturday to now having to wait in limbo for the refund to make a delayed repurchase. Why didn't the store contact me and give the option of collection at another store that could fulfil my order for example Oxford St which is nearby! Customer Services also couldn't care less and told me wait a week! In a time when businesses are suffering and are reliant on consumers to help them stay in business you would think Customer Service would be a high priority?
9 months ago
Les Nisker
I really appreciated a staff member who went all the way to check stock level and found the product for me as I could not find it on the shelf. Someone misplaced the Targus iPad cover in a different section (hence different price tags) he was so determined to find out out for me!! Got it finally. THANKS.
10 months ago
Candice Miller
Good service, but took too long to find products.
7 months ago
Cristina Tosi
Decent enough staff it took me only twice to find the right spot to buy a spare laptop charger. Would recommend this place for sure the staff at the help desk even checked the charger worked before I bought it... They also have a decent range of Google products
10 months ago
Justine Lattard
It was ok but I had to send the TV I brought as it was not working right and I had to reorder another one so had a refund and then that take 2/3 days and had to pay for the other TV that means I have paid twice until I get the refund instead of transferring the money from first order
10 months ago
Jifyjif Ginu
The things are very cool and the prices are decent too
7 months ago
JC Pratt
Very good location close to ends of North circular road.
Easy to access, enough parking makes convenient to visit.
Many different brand has Verity of options.
8 months ago
natasha moore
Good customer service
3 weeks ago
