Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, 14-20 Chiswell St, London EC1Y 4TW, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 14-20 Chiswell St, London EC1Y 4TW, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5207357Longitude: -0.0889853
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reviews
Nathaniel Epstein
Excellent service, fast and reliable. Convenient location. Staff is nice and friendly and there are a lot of safety measures in place.
1 month ago
Shannon Bowman
This store is have the best service in all of the curry pc world I had been to
Stuff r nice n passion
Anyway I will only go here to buy the things I want
6 months ago
Barbara Shepard
Customer service from one of staff was very good (FABIAN) and good big store at Middle of city
1 month ago
Shane LeClaire
Very patient and great service. Thanks Moneeb + team for your help!
1 month ago
Samuel Camilo
It’s written that it opens 24 hours on Sundays, and here we go it’s closed, urgh spent 35 minutes traveling to go there ????
2 months ago
Joshua Rivera
I knew what I needed. Went straight to the printers aisle. A lovely lady approached me asking if I needed any help. I did. She helped me on my decision and quickly choose the printer for me. She took the printer to the till where I paid. In just over 6 minutes I was outbof the shop with my new printer. Thumbs-up
9 months ago
Jorge Rodriguez
Although online shopping is the major force, I still like to touch and feel the real products, especially for home appliances. Here's few places in London you can actually see those "reasonably priced" appliances.
8 months ago
Jennifer Willson
Small store with limited selection. Inadequately trained staff giving incorrect information about price promise, but the staff are still friendly enough when they actually get round to serving you (often rushed off their feet). Best thing about this store is its location, not many branches in central London.
11 months ago
Wylie Burt
Great help. A young man helped me a few weeks ago. I think his name may have been Aqab. He was a great help, advised me on which laptop which was most suitable for me as well as offering me a quick service helping purchase airpods. Thank you!!
8 months ago
Ekiru Timothy
Niero was super helpful today. Such a nice guy! Should get promoted :)
7 months ago
Manuela Garcia
Very knowledgeable and efficient staff. Will return. Very happy with my new product.
7 months ago
Amy Deerinwater
Amazing help from the lady inside the Carphone Warehouse part. Thank you so much sorting out my problem regards my dad's sim card. Sorry i didnt get her name.
8 months ago
ludine pierre
Friendly staff and quick click and collect customer service
5 months ago
Luis Marciales
We got there looking for a TV. When we found one we wanted to buy, we couldn't find an available member of staff to help us with the purchase. Then Nierosen (I hope I spell it correctly) showed up. He was very knowledgeable, helpful and eager to help us; he also gave us a couple of techie suggestions that were well beyond his duties. Really professional guy, saved the not so great customer service of the store.
2 months ago
Nicholas
Pick up was quick and easy very helpful staff
6 months ago
James Martinez
Didn't have what we wanted. After being passed about by different staff members we finally had someone who actually knew thier products. Not the greatest experience but not the worst
10 months ago
Jason Fleeman
Customer repair centre is utterly horrible.
My MacBook Pro had some display issues exactly 1 year after I bought It from the store. they asked me £722 (Without considering £60 for looking it up) to “fix” it without telling me what’s wrong with it.... had to call them and visit the store multiple times to known what happened with my MacBook. It Took them one month to give me an update and an abusive report. Don’t get anything from that store nor take your goods to their repair centre.
10 months ago
Neetu kachawa
I purchased laptop arrived but took longer than expected
5 months ago
F F
Visited the carphone warehouse to exchange a faulty phone. Very helpful store manager.
9 months ago
Jenny Carhoff
I have to write this because this company does not have an email for complaints. And Customer Service (Paul 12846) was adamant that the company would not be able further help me recover my £750 spent despite a complaint (Case CC 425 2222) being filed over phone.
Summary:
- I was informed by a video live chat Customer Service person on the website that my desired laptop is in stock and can be requested at the branch so that it can be transferred over
- I went on to purchase a discounted e- voucher on my company benefits portal.
- The next day, I went to the Barbican branch, but they refused to order for me
- After the visit, I further checked with Customer Service that it is still in stock in another branch
- I complained to Customer Service and Paul said 1. It is up to the branch’s discretion on whether they would order for me. 2. They can’t process any refund for e- vouchers to me
I proposed to Paul several actionable resolutions. He, however, told me that despite the website is showing the laptop is still in stock, there is no way that he (or Curry’s) could help me out with the situation. I am very keen that someone else will pick this up and provide a fair resolution to end this:
- Directly request the laptop to be transferred to Barbican branch so that I could collect it
- Provide a refund on the £750e-voucher I paid for, based on misguided information I was given
6 months ago
Mike Randolph
Staff at Carphone Warehouse were friendly and helped find a phone within my budget as well as a good deal on a case and screen protector. Recommend this branch of Currys as it has a large range of laptops to try before you buy. Being a central London location, it is limited on space compared to larger branches in outlet store locations. Definitely a good place to browse electronics, TVs, audio, cameras, computers, and mobile phones.
1 month ago
Steve Shuler
Great service and interest free credit on all products +£99!
6 months ago
Jesus Vazquez
They tell you their prices are vat exclusive on checkout, online. After you have made your entire basket only to realize prices are not cheaper.
1 month ago
Carissa Tolmie
Good service
1 month ago
James Sutherland
Amazing service.. thanks for the tripod guys
11 months ago
Clemente James
Very nice and helpful staff every time
7 months ago
Kaye Robinson
Very helpful, I had a software issue and the tech fixed in in minutes.
4 weeks ago
Danny Delph
When holding a valid confirmation for a collect item results in the store manager blaming you that they are out of stock on that item. Can't even offer an apology, a bit of empathy or make an effort to suggest an alternative. Thanks but no thanks, never again!
3 months ago
Verizon Wireless
Decent sized store, conveniently located close to Moorgate Station.
11 months ago
Kellie Radlinger
A compact store with a tiny Carphone and pretty weak opening hours but for what it is it's a handy one to have. Not necessarily gonna save your life during an electrical appliance emergency but might be a handy collection point of you're in the City.
2 months ago
C Noel
I was very impressed by George and his colleague to help me to decide which product to buy and his knowledge of the product. He made my decision so easy to buy. I will always comeback to this store.
4 weeks ago
Patricia Toro
Medium-sized shop with various electronics. Helpful personnel willing to advise. Prices are pretty much the same you get elsewhere.
2 months ago
Tony Kilic
Ridiculous prices for everyday items. The website suggests that they have decently priced basics such as HDMI cables. However, in the store itself you can only get versions at 4 or 5 times that price.
Store itself is clean and not too busy.
5 months ago
Chukwuebuka Ogwo
Since Maplins went bust this CAN be a life saver in the city for quick tech fixes like cables etc. BUT be aware they often don't stock common adapters.
2 months ago
Alaa Ali
Relatively compact Currys. The selection at these stores has been consolidating I think. Anyway, they still stock the most popular stuff.
5 months ago
Arthur Hawxhurst
Just bought a laptop from the currys store on Saturday. I could see the staff helping me had a training badge so he was struggling. So this Asian girl had helped him. I must say she was the most beautiful girl I laid my eyes on. Also the laptop seems to be working fine. Great support great staff. Will come here again and again as long as a particular staff helps me :)
5 months ago
Eric Caballero
Staff were very helpful with my queries! Great service!
2 months ago
Cory Parks
The salesman wasa delight! Very knowledgeable and friendly. The whole process was so painless
2 months ago
Rachel
Helpful staff members
7 months ago
Steve Alexander
The place is well organised, very friendly staff with quick service. The location is great, a few minutes from Moorgate station. They have a wide selection of stuff from headphones, speakers, TV and computers**...
2 months ago
Hunter Burk
Very helpful staff with a good range of laptops on display. The only frustration is that stock isn't kept at the store so order online before going if you're in a hurry.
3 months ago
AFerr
Staff were very attentive but you can buy their stock cheaper on Amazon
3 months ago
Robbin Davis
Fabulous service, even ordered online for me after he found what I wanted. 10/10
2 months ago
Talha A
Happy staff very helpful
2 months ago
William Hadley
I tried to get attention but staff were busy chatting themselves. I even triggered an alarm but was simply told by a passing member of staff that it was ok. I left the shop empty handed
3 months ago
Travis Folsom
Great service
5 months ago
Samuel Gray
Friendly and helpful staff. A variety of products to choose from. In a convenient location. Isn't a large store so they don't have all the products Currys PC world sell. It can get really busy at times so just have to be patient for a sales assistant to become available. Overall, a lot of information provided on the product you want and a nice and well looked after store. I had a good experience.
4 months ago
Lou Michael
Staff mucking around sitting under the counters.
Tried to buy something and told they did have 7 in stock but unknown staff stolen them from the stock room.
Complained about service and got an awful response from customer service.
Save yourself the hassle, buy online.
5 months ago
Dan Greengler
Super slow at the tills. Limited staff product knowledge but a fairly good selection for central london
3 months ago
Jenny Greene
Had to exchange a pair of headphones that were faulty. Absolutely no problems whatsoever! Fantastic customer service!
2 months ago
