John Hilton Estate Agents
Real estate agency John Hilton Estate Agents, 127 Lewes Rd, Brighton BN2 3LG, United Kingdom:
120 reviews
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Address: 127 Lewes Rd, Brighton BN2 3LG, United Kingdom
Website: johnhiltons.co.uk
Phone number: +44 1273 608151
GPS coordinates
Latitude: 50.8363101Longitude: -0.1250489
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reviews
connie braley
We have have just made a purchase from John Hiltons and we have been so impressed with how Marius and Tracy handled the sale. We encountered some issues with our mortgage lender and Tracy and Marius were fantastic in helping us through and insuring the purchase kept on track. Their communication was second to none and they done everything in their power to insure the sale was as quick as possible and everyone new exactly what was happening. I would strongly recommend John Hilton' s as an Estate Agent and will be using them in the future to sell any property we put on the market.
7 months ago
Kenneth
What a great experience of dealing with an estate agent! The staff were communicative and helpful to deal with throughout the process. Thank you.
1 month ago
Catherine Gillmor
Myself and 2 more people have rented a house through this agency. The house had multiples stains of mould and nobody came to professionally clean it before we moved in. We did it by ourselves. Landlord and agency couldn't work together. They were dropping in our house without letting us know and lying that they sent us an email but 'maybe it didn't come'. They gave us the option of cleaning our garden when we moved in and then we should keep it tidy or leave it as it is and not to worry about it when we were going to move out. We chose the 2nd option. Obviously by the end of the contract the garden was worst compared with when we moved in but we didn't care as we agreed of not cleaning it from the first place. 1 month before moving out they sent us an email with the pictures of the garden when it was tidy and they were threatening us that we should clean it or they would get money from our deposit. Being students then with a budget in our hands, we were forced to clean it. A lot more happened which ill not waste my time writing.
Hope you became better since then because i am still feeling bad for the people which moved in that house after us.
Edit: Thanks for the response, and for investigating my feedback. That is the reason i changed my review from 1 to 2 stars.
Yes i agree with you and i understand that you may had a difficult person to deal with. But what did you do about this during that time? I don't care what you did afterwards as it didn't influence me. I will answer the question for you. During that period of time, the tasks you did were: 1. try to convince the landlord to do something without achieving it, 2. ignoring the emails from tenants, 3. Threatening us at the end of our contract, 4. Never apologized for anything. This is unprofessional and really bad behavior, especially when applied to young, busy, concerned about life students.
3 months ago
Anthony Nolletti
John Hilton have always been quick to respond to any household issues in a professional and friendly manner. We are given sufficient notice of inspections and visitors (i.e. plumbers, gardeners). John Hilton have delivered a fair and efficient service - as a full-time student and first-time tenant of a shared house, I was worried about being taken advantage of and respected less, however this was not the case. I feel it's necessary to give credit where due; John Hilton have been helpful and reliable throughout. If you are in need of an estate agent in Brighton, I encourage you to consider John Hilton.
Shoutout to Vicky, Jo-Ann, Bridget, Fay and Georgia, who have kept us well informed and responded to problems quickly during our tenancy!
6 months ago
Dhodong Ofalla
A very friendly, service: reliable, trustworthy. Staff at John Hilton go out of their way to help me.
I have a great working relationship with this company and I can rest assured they are working in my best interests
I would strongly recommend John Hilton to anyone buying or selling a property
7 months ago
Pugs Pugliese
John Hilton have just re-rented out our property again and I was impressed with how smooth it all went. It's great to transact with professionals who know exactly what they are doing. Fast,expedient and professional is all I can say. I can wholeheartedly recommend
3 months ago
Zenon Chavez
John Hiltons were absolutely fantastic to deal with, they made the process of buying my first property almost stress free. Very responsive and really go the extra mile. Since completion Marius and team have continued to help with recommending tradesmen etc. I will definitely use them in the future! A special mention to Tracy for taking my daily frantic calls and emails and remaining calm at all times. Thank you!
7 months ago
Stephanie Borman
After a very stressful first time property buy using John Hilton's, I am now finally in my new flat. I felt Marius' approach was refreshing compared some of the total moronic simpletons I met throughout my many viewings with other estate agents (I won't name drop but the largest brands were by far the worst). I felt that Marius and Tracy represented my views to the vendor and voiced my frustrations when things were not going to plan. I also felt bad because they probably bore the worst of my frustrations in the process (along with my solicitor), but remained empathetic in a very highly stressful time. The lengths to which they both went to ensure that I wasn't left homeless by my move in date is testament to their dedication. They even drove to another solicitors office and to see the freeholder in person to help speed up and rectify certain documents that were necessary to move. This sort of thing is few and far between these days! I would recommend buying or selling through them as I feel they kept a human touch to something that is covered in formalities and legal jargon
1 month ago
Ed Frost
The vendors are obviously John Hilton's clients but as the buyers, we felt just as valued. Enquires and a few problems were dealt with quickly and professionally. It's been a long time since we bought a house and it was reassuring to know that our agent, Tracy was so knowledgeable of the local area and the various things that needed to be done. A very positive experience.
1 month ago
Brandon Pomerleau
John Hilton have been the best letting agents that I have come across in 8 years of private renting. Their communication is outstanding through every stage of the renting process and seem to go above and beyond to help you as tenants. I would recommend them to any renter and would definitely rent under them again.
9 months ago
Sachin Jose
By far the best rental agent I have ever worked with. They have EVERYTHING under control. Have not had any issues in the 6 years I have been working with them. 10/10!
1 month ago
Craig Frankland
John Hilton helped us greatly in the sale of our flat. The flat was over a commercial property which caused some problems, but the team did a great job managing the sale. They worked tirelessly to help us sell, and their communication was second to none, guiding us through the process.
5 months ago
KM Wagner
Everyone at John Hilton have always been so helpful. So friendly and happy and always there to help when you need them ????
6 months ago
Jerry Collier
Marius and Tracy at John Hilton were the selling agent for the house we've just bought, and the house its owner was buying - they were warm, friendly and personable throughout and on top of the entire chain behind and beyond us, checking on progress and keeping us up-to-date - conveyancing is often nerve wracking and we really appreciated being kept in the loop throughout - we were all kept on our toes, but never felt uncomfortable or pushed, and we really appreciate the focus they had on getting a dream property purchase over the line for us.
10 months ago
Jenna Hanson
As a buy to let landlord living a couple hundred miles away from my property, I need to be able to trust an agency 100% to find good tenants and comply with the latest regulations. After discovering John Hilton through a friend, I can sleep easy knowing that they take care of my property.
1 month ago
Ann Bushman
Tracey and Marius at John Hilton are thoroughly recommended, helping my family to find a new home after over a year of searching through other agents. In particular, they provide excellent customer service and were ethical and transparent in management of interactions with the vendor. This led to a smooth and relatively quick conveyancing transaction.
1 month ago
anju gusain
Always friendly and approachable. Look after their clients as well as the Landlord. Definitely recommend
4 weeks ago
Cathy Murphy
John Hiltons have managed all our houses in Brighton for many years. All the people in the office are brilliant and very helpful and professional. We have never had an issue and would unreservedly recommend them to anyone.
Well done all of you.
7 months ago
betty gjesdal
John Hilton have been good to rent through. Always clear in thier communication, flexible in any request they ask for, friendly to deal with, and timely in response to any concern of the property.
5 months ago
Steven Mao
The lettings department at John Hilton have been a delight. They always respond efficiently to any requests and issues and are a pleasure all round! Anyone would be silly to choose another agent!
1 month ago
Brad Kennedy
John Hilton have been managing my property for the past 8 years and cannot speak highly enough of the team. They always go the extra mile and fix arising problems within a short period maintaining great relationship with the tenants.
6 months ago
Kathy Royalty
My boyfriend and I recently sold a flat through John Hilton and I could not recommend them more!
John Hilton, in particular Marius and Tracy have been so extremely helpful. They are a straight up agency, no bull**** sales tactics. They offer you such a personal service and I am eternally grateful for the support they offered me throughout the time my flat was on the market. I was dealing with another difficult agent for the purchase of my new property and John Hilton were on hand to offer me any advice and were totally fine when I called them up freaking out. I cannot sing their praises enough in one review. They even spoke to the solicitors for the purchase of my new property on my behalf as I was unable to do it myself due to work commitments. My busy schedule meant I was not always prepared for viewings but they offered to arrive early and spruce the place up for me. They have been kind, professional, friendly and helpful as well as getting me way over the asking price quoted by other agents. I was nervous as this was my first experience selling a flat, a friend of mine works for another agency who I was going to market the property with but decided to go with John Hilton as they only use experienced sales agents to deal with the property. I was worried I had made the wrong decision as it is often the case that you are bombarded with the corporate rubbish but I am so pleased I trusted my instincts and stuck with them. I could not recommend them any more and will certainly return to them without a shadow of a doubt when I look to buy/sell my next property. If I could give a ten out of ten stars for this service I certainly would! Thanks to all of the team at John Hilton I couldn't have asked for more. :)
4 weeks ago
Stabua Adam
Wonderful service! Hiltons always find the perfect tenants with rent always collected on time.
S Avis
Landlord Hanover terrace
7 months ago
Trista Bliss
Having dealt with John Hilton as a guarantor for my son who rented a property through the agency and was a student at Brighton University I would never recommend or use this agency again. Despite paying the agency a signing on fee every year for 4 years and an exit fee - the agency have done nothing but put everything in the hands of the landlord. There was a change over of 3 tenants in 2014 and no check-in/check-out inspection was carried out and now on leaving the property the landlord is trying to charge the new/replacement tenants for items that were never there! We were assured that John Hilton would act as an independent arbitrator between the tenants and the landlord. So far all they have done is pass our letter of dispute regarding the deposit return to the landlord who almost 3 weeks on has not even had the decency to respond and John Hilton have done nothing. According to the e-mail with the deposit return charges if we had a dispute it would be re-assessed! We have been left high and dry with no support/effort from the agency and have no choice now but to go independently to 'My Deposit'. I would recommend avoiding this agency at all costs. Unhelpful, and despite taking their fees they have done nothing .
9 months ago
Heather Hoffman
Everyone know that buying or selling a house is a very stressful time. The sales team at John Hiltons are exemplary. They guided me through the process and dealt with any issues that arose quickly. I honestly don't think that I would use another agent to buy or sell as it is so hard to find an agent you can trust. What shines through the most it the wealth of experience of the sales team. They have been doing it a long time and it shows.
Can't recommend them highly enough. Marius has been there for years and knows the market so well. You know you can trust them.
1 month ago
Jane R
I'm a first year and John Hilton have been so lovely with us, if anything goes wrong in the house we're letting someone within two days comes round to fix it. I've recommended them to all my friends and I'm staying in one of their lettings again for second year.
4 months ago
CHSV Funfest
I can not recommend the team at John Hilton's highly enough. I was very worried about the process of selling my house and the problems that go with it. The team really looked after me and kept me informed every step of the way. My previous experience with a high street agents was appalling!! John Hilton's are honest and trustworthy and valued my property realistically. Highly recommended.
8 months ago
John Jackson
Great estate agents. Marius is one of the few estate agents to take your criteria into account and contact you in the event of new properties that come on the market
10 months ago
Dino Delides
We used John Hilton for both the letting and then sale of our property. They were friendly and professional throughout both dealings. We had a problem with our tenants towards the end of the rental period and the staff at John Hiltons could not have handled the situation better. We are delighted with the service and would thoroughly recommend them to anyone. Fantastic.
7 months ago
Carol Boyd
The process of moving into our new flat has been extremely smooth thanks to the professionalism of Vicky at John Hilton. Thank you!
5 months ago
Austin Elmgreen
In my experience as a Landlord, John Hilton are an excellent agent both for buying and letting. Recommended.
9 months ago
Brandi Dalton
I am a landlord , and John Hilton are a joy to work with . I can rely on them to look after my property and tenants with confidence.
I had previously used other letting agents, all of whom were awful . I've happily used John Hiltons now for years
1 month ago
Roxanne Moore
Great agency, made me and my friends feel really comfortable in the process of choosing a property for a student house share.
5 months ago
Chuck Hurd
I have always found John Hilton Estate Agents to be very professional and efficient...have had many dealings with them regarding lettings and sales and have never had any cause for complaint.. I would not hesitate in recommending their services.
10 months ago
Mike Stanek
All the staff at John Hilton have always been incredibly helpful and thorough whenever I've need their advice and help.
5 months ago
Kiera Radman
First class service with very friendy,helpful & professional staff (especially Vicky & Jo) who go the extra mile to ensure everything runs smoothly.
Without doubt the best agents in Brighton.
7 months ago
Erin Lawing
Great service ,excellent comms .
5 months ago
Bill Ryan
Very friendly and professional service. They always have a quick response rate to emails and calls ????
7 months ago
Hannah Hotchkiss
Very unhappy with the service and lack of speed with the organisation. Having a heavily stained mattress for 3 weeks of the tennancy is not what i expected when moving into a property - when requesting 1 week of rent off for the fact i could not sleep at the property i was denied, left feeling and left feeling uncredibly upset. This is one of the many problems we've had with john hilton. Will never be using John Hilton again.
3 months ago
Lisa Volturi
Brilliant letting agents who will not hesitate to help in any shape or form.I have used John Hiltons for well over 10 years and the tenants sourced for me are always of a high standard!!!
10 months ago
Brittney sebelius
Having used John Hilton for my last tenancy I would not recommend them. They show a lack of interest in dealing with complaints, always passing it off as nothing to do with them. The property 76a Bonchurch Road should be avoided at all costs. I lived there for 15 months without missing rent and was still evicted with no reason. Landlord then added insult by not dealing with the release of the deposit in a timely fashion, even stating " It will get sorted when it gets sorted". DO NOT USE THIS AGENT.
7 months ago
dave selby
Such a fantastic agent , I have been using them for years , hassle free , straight forward and great staff , I’ll always use Hiltons
6 months ago
Karen Nagurka
We have used Hiltons for a number of years and they have always proved a great link between landlord and tennant.
4 months ago
Alicia Vermilyer
John Hilton's were very accomodating when we moved in and have been very good since at responding to any issues or queries we might have.
7 months ago
Imtiaz Alam
Rented with John Hilton - nice agents and repairs were dealt with quickly and beautifully 5 stars
1 month ago
aubree cuellar
Don't go anywhere else! The girls in the office are just great on advice, service and cheerfulness.
6 months ago
ThylacineWings
Fantastic service and friendly staff, very professional 5 star company.
1 month ago
Bruce Lafrance
Extremely satisfied. Not your average estate agent clone with their standardised corporate look and feel, their mortgage-down-the-throat deals, their irresistible special offers and service packs, their unwanted phone calls and shifty tactics, and their monotonous, indistinguishable sales agents.
We just bought the flat we were in as tenants. Since we were not originally purchasing it, we witnessed how the staff at John Hilton's dealt with the whole process; both from the point of view of the tenants showing the property and, once we made up our minds, as the buyers. The people from the agency were truly courteous at all times (the same can not be said about some of the prospective buyers/time wasters), trying to minimise the hassle of having constant viewings by working flexibly around our schedule.
As buyers, we could not be happier with the service. This was a rather tortuous and often frustrating process for reasons outside our control. Marius and Tracey were always professional and kind, providing updates and invaluable advice throughout. On some ocassions, they proved themselves to be a calm voice of reason able to convey the pulse of the situation to us. If we ever sell this place, John Hilton's crew will take care of it for us.
5 months ago
Claire K
Very helpful and efficient staff , they deal with any problems quickly
5 months ago
L Davis
Found all the staff extremely professional.Excellent at communication,essential when you are an absent Landlord.
8 months ago
