Fox & Sons Estate Agents
Real estate agency Fox & Sons Estate Agents, 9, 10 Bristol Rd, Kemptown, Brighton BN2 1AP, United Kingdom:
108 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 9, 10 Bristol Rd, Kemptown, Brighton BN2 1AP, United Kingdom
Website: fox-and-sons.co.uk
Phone number: +44 1273 688148
GPS coordinates
Latitude: 50.8193229Longitude: -0.1255013
Location on the map
Get directions
reviews
Raghunath Krishnan
VERY BAD COMPANY >:-( & very high fees for extremely poor, sub-standard service. Save yourself a lot of headache & money by doing business (buying or selling) with another agent.
7 months ago
Daniel Barrett
HORRIBLE SERVICE! Booked a viewing but the agent didn't show up. When I phoned and asked for an explanation, instead of apologising they denied that a viewing had been booked to begin with...unbelievable. Now I understand why so many people hate this agency. AVOID!
1 month ago
Technology SN
Ed and the team were very friendly, swift and really helped move things along. There were some issues with the lease, but not their fault. They were very quick to get the sale completed once able.
1 month ago
Daniel
What a crummy agency, defrauded tenants and made them homeless a day before their move in date. Horrible people and deserve no business
3 months ago
Kenya Moore
Jenna and her team have been responsible for letting my flat and have been responsive, helpful and efficient throughout, dealing effectively with issues that have arisen (including those with Sequence, the central admin service).
4 months ago
kiran gill
Pathetic excuse for a company!
Expect to wait in excess of 2 weeks for a return of a deposit (and still waiting) even although, as per the Tenancy Deposit Scheme, they should have refunded it 10 days after our request or presented a list of costs that they are claiming. Albeit most of their suggestion bogus.
Horrific management, especially Jenna who is not only rude but just a horrible person. Clearly she doesn't realise that she is dealing with peoples lives, nor does she seemingly care.
We had to wait over 2 weeks to have a shower fixed, which meant we had no hot water and were showering at a friends house, and when they sent an engineer, an electrician turned up rather than a plumber! Additionally, the rear fire exit door lock was broken and brought to our attention on check-in - fox and sons waited until we reminded them that oursafety is of *some* importance before this was rectified. They also insisted we had a garage at one point (which we didnt) - clearly shows how much they know about their properties.
The only saving grace for this branch of Fox & Sons is Charlotte Falk, who is extremely nice and very very helpful. If it wasn't for her, we don't know what we would have done.
P.s. expect to wait days and days for a response to an email.
9 months ago
Musu Khatun
THANKS SO MUCH for all your hard work Yasmin. Really wouldn't have happened without you. Really appreciate it. You have been a joy to work with and a great agent.
5 months ago
Ramonita Vega
Friendly, likeable, professional, helpful, patient, knowledgeable and trustworthy.
Michael helped me ( a lot) with my first home.
I doubt you will find the same level of service elsewhere.
5 months ago
Crystal Johnson
This review is for Michael Varagoulis specifically.
Michael saw us through the purchase of our first flat, which was a lengthy and complicated process due to no fault of his own. During this process, he was always ready to offer assistance and advice beyond his scope as our mortgage advisor and on multiple occasions was chasing up the agent, the solicitors of both sides, and the bank, who were at times not as responsive as they should have been, on matters related to the sale but that had nothing to do with the mortgage itself! He's very well organised and never drops the ball despite handling a load of accounts. We're looking forward to our next meeting scheduled for next year re: remortgaging the flat!
4 weeks ago
Barbie Willigar
Very professional and efficient, it was a pleasure working with Jenna who quickly found new tenants for my house.
5 months ago
Diane Terry
I lost a new tenant on the 11th hour, I was very impressed at the speed another new tenant was found, literally the next day! Jenna very knowledgeable and professional.
5 months ago
GaleBraveHeart
AVOID at all costs. I can only go on my own experience, but I would urge anybody against using this company - and specifically this branch. I must stress that this is just my opinion, based solely on what they put me through. But I also cannot stress enough just how BAD MY EXPERIENCE was. They were rude, unhelpful, unprofessional and, frankly, incompetent. I had no idea who to speak to when we had problems. They deflected any responsibility when things went wrong and sided with the landlord on EVERY occasion. They even chased us for rent which had been paid! The idea that they are supposed to be there to help paying tenants is a joke. They effectively acted as a mouthpiece for a landlord who was just as rude and unhelpful, refusing to deal with the most menial problems. Even a phone call was an ordeal, which would invariably result in a confrontation. They also sided with the landlord over a disputed deposit once the tenancy had finished. The tenancy deposit scheme eventually ruled in my favour and returned the deposit, but it went on for far longer than it should have - which was largely down to Fox and Sons. Again, this is just my opinion. But look elsewhere if you can. Their FEES are also extortionate
8 months ago
Debbie Magee
A awfully, a total disappointing on the service they had provided to me. Went there exeplaid the situation from the very start made the mortgage broker aware of everything before the application had begun. There were many promises and gauretteed that would be a sucsefull application. Once they charge the money which they should never had done i was recommended to pay other fees mean while the mortgage was never granted. Absolute waste waste of time. Given wrong information just so they can draw money out from you. Would avoid them.
5 months ago
CL L
Jenna, my contact at Fox and Sons has always dealt with any enquiries or issues that I have had in a friendly, timely, efficient manner. I would definitely recommend using Fox and Sons to manage your property.
1 month ago
Laurie Holman
Thanks to Michael Varagoulis + team, they helped us navigate the minefield of 1st time buying, keeping us up to date & often keeping the process running when things slipped with 3rd parties. Michael was particularly insightful helping us identify the right mortgage at the most competitive rate - the optional F&S extras on offer such as 3rd party life / earnings insurance products are more down to personal taste, advise do your research first, but overall very good in-house team.
7 months ago
Seelie Fae
Me and 5 other tenants (all students) were set to move into a property on September 1st. We signed paperwork, paid fees, had guarantors sorted and organised everything in February last year. Our move in date got pushed back (with 2 days notice) as there was more building work happening that we were informed about by Fox and Sons employees, and Fox and Sons hadn't made sure the property was ready for us. Five days AFTER our initial move in date we were told the landlord had withdrawed completely and we would have to find someone else to live. During this time I was made homeless, sleeping on sofas for 2 weeks from the 1st of September to the 14th, when we managed to find another property (with a different agency, no help by Fox and Sons.) Fox and Sons employees offered no help other than suggesting a far more expensive property they knew we couldn't afford. They offered no compensation, nor sympathy even as I told them I had nowhere to sleep and asked if they could provide me with emergency accommodation in a hostel until another house was found. Fox and Sons employees were unresponsive, unreliable, and uncommunicative. They were unsympathetic. They failed to do their jobs and left 19 year old students homeless with absolutely no remorse. We are still demanding Fox and Sons to pay us compensation and I will not recommend anyone to use this agency until they do.
5 months ago
ismail hossain
Very friendly and efficient team, very helpful. Location of the offices are great!
7 months ago
Hadley Corporon
Very helpful throughout the whole renting process. Fast responses and professional service.
5 months ago
Thijmen Bouwman
I have been coordinating with Aimee Yorke for a number of years on my Brighton property. I would recommend her and the Sequence team for their diligence, professionalism and provision of a most satisfactory support service for landlords and tenants seeking to rent in the Kemp Town area,.
Ben C
5 months ago
Paul Scott
I can't thank Fox & Sons Kemptown Brighton enough.
I had a nightmare tenant who was not moving out after giving him adequate notice ! Finally I had to go to court & bailiffs had to make him move out of my property.
Jenna Miles & Charlie of the lettings section at Fox & Son helped me at every stage esp filled so many complicated legal papers before eviction orders were served by the court.
They are a huge asset to their property company.
I thoroughly recommend this agency .
5/5 Stars
3 months ago
John Bernard
The Team has been very helpful through the whole process and have helped with all of my questions and queries.
Thanks
9 months ago
Joan Smith
Many thanks and thanks once again to you and the team for arranging the sale. We were very pleased with the sale price that was achieved, and also with the speed with which you found not one, but two willing buyers when the first dropped out! Great work, and a pleasure to do business with you.
5 months ago
Kade McClelland
Lauren, Jenna and team look after a couple of properties for me. They are so professional and helpful, nothing is too much trouble. They even pop over to let fridges or curtains to be delivered when I can't make it to Brighton. I don't think you would get that sort of service form another agency !!
1 month ago
Austin Lewers
I had a property to rent out after losing a parent so it was a tough time. I had no idea what I needed to do. Fox and Sons in Kemptown were amazing. They handled all the details and gave great advice. Great communication, follow up and support at a fair price. I couldnt have asked for more. Thank you al so much for your help!
3 months ago
Prank U
A big thank you to Michael Varagoulis & his team at Fox & Son (who I found always friendly and helpful) .
Throughout what turned into a long drawn out process (mostly problems with buyers) Michael was always helpful, precise, approachable and willing to explain things (more than once) to ensure that I was clear with the approach we were taking and that we were getting the right product available at the best price.
Michael's a pleasure to work with and I have no hesitation in recommending him.
1 month ago
Frank Cabrera
THERE'S NOTHING GOOD ABOUT THIS AGENT. Shame I couldn't give them ZERO STARS
5 months ago
Dennis Sweeney
I have carried out work for this branch on various jobs they have needed to be done in there properties. I have found they respond quickly to the the tennants property issues and get them sorted quickly. They keep in constant contact with the landlords which makes it easier to communicate about jobs that are needed to be done. I have worked closely with Jenna in the office and have always found her pleasant and very well organised with job urgencies. It's always a pleasure doing contracting work for this branch. Can't reccomend enough If I was a tennant wanting a great letting agent to rent through.
3 months ago
Sarah Reiss
Jenna and her team have been reliable agents for letting out our house over a number of years now. They have taken the hassle out of the experience for us and used their local knowledge to find the right people to do whatever has needed to be done at the property.
1 month ago
Dana Ploof
My tenancy ended. Our landlord just went awol with our deposits even know we had no oven for 6 months and the terms of our contract were violated multiple times. Our flat was left with electrical wires exposed which we were told would be fixed.
Foxtons did nothing. They didn't even help contact our AWOL landlord. They just took our money and run.
Absolutely scum - Un helpful and un friendly staff - Greeted on entry with gum chewing morons.
I can't understand how they can allow something like that to happen and do nothing?? I will never use foxtons again and will never recommend this lazy company to anyone.
Landlords might be looked after. Not tenants.
1 month ago
Pankojayfoods Sales
No I’m not that Noel Edmends (different spelling). And yes this agency is terrible and you should avoid them
5 months ago
Karen Moule
A huge thank you to Ed for all his hard work helping us secure our forever home. Ed worked tirelessly to support us with a rather complicated purchase. Thank you again Ed...
7 months ago
Angela Carsley
Fantastic service from Jenna, Charlie and the team at Kemptown,
thank you all
4 months ago
ray stumpfy
I must commend all at Fox and Sons. Always in touch with whatever is required with regards to my letting. Always polite and easy to deal with. Great.
1 month ago
melwin ayala
Awful, tried so many times to book viewings but they never answer. Heard nothing but bad reviews from friends who have bought & sold their houses.
3 months ago
Shalonda Warren
Very impressed by the service I have had from Jenna, Charlie and Angela so far. They are making something I thought would be stressful quite easy.
7 months ago
Angeliki Wilson
Very good experience - I popped in on the off chance after seeing a for sale sign outside a property, and it was a flat rather than a house. So the guys at the agent had a chat with me about options available and then immediately had a property in mind for me. Took me round to view, explained everything, sorted out the mortgage, kept a tabs on the solicitors and now I'm a proud owner of a fisherman's cottage in Brighton!
1 month ago
Laurie Buchtmann
Friendly , very helpful quick process pretty pleased all round
4 months ago
abumbe bumbabi
Michael provided a great service.He was insightful of my needs,confident in his knowledge,proactive in his approach and ultimately delivered both in service and product.Highly recommended.Occasionally amusing :)
7 months ago
JJ
I have just purchased a property with Fox and Sons Kemptown, Brillaint service from Ed Ben Yasmin and co.
Ed as an experienced agent kept together a very difficult purchase that any lesser agent would never have managed to do so. I will happily buy with them again and when the time comes to sell will give them a call
1 month ago
Latasha McIntosh
Many thanks to Jenna, Lauren, Sammy and all in the lettings team for their patience and efficiency and for making everything happen smoothly when it should.
5 months ago
Danielle Collins
All the ladies at Fox & Sons have been great. Lauren Higglesden has been especially helpful throughout every part of the lettings process.
1 month ago
Vivian Ding
This review is specifically for Michael's mortgage services at this branch of Fox & Sons.
My partner and I purchased our first home a few months ago with Michael's help. When we were first put in touch with Michael, we were very sceptical and dubious about what he could offer, especially with the number of horror stories that are passed around about mortgage advisors linked with estate agents. Even though we were very stroppy and demanding at times, Michael remained professional, friendly, and honest (which can be so rare when buying a property!), so gained our trust very quickly.
We were one of the unlucky ones and had a number of properties fall through, which meant it took about a year for us to purchase a home. Even thought we had to go back to him two, three, four times, Michael always treated our case with the same sense of urgency that I would have expected from being a first time customer. He really goes above and beyond what is expected from a mortgage advisor - he often worked late into the night to help us push our files through and would call other estate agents on our behalf to help smooth over issues.
The first time buyer experience is generally not a pleasant one, but having had Michael as our mortgage advisor eased the burden significantly. I can't recommend him enough, and will definitely be going back to him in the future!
6 months ago
Beverly Smith
Very happy with the service I have received from Jenna and the team. Thank you.
9 months ago
Omar Fawzy
Awful company. Managing agents are not open on weekend or evenings so no help available for emergencies at all
8 months ago
Linda Saia
I tried to sell my home through this agency and they insisted on setting a huge fee. When I heard about their disgusting behaviour in making some local students homeless I wasn’t surprised to be honest
5 months ago
patty clark
Jenna and the team at Fox & Sons have been nothing short of excellent - working hard on our behalf to get the right tenants and dealing with any problems locally rather than always having to go through the management service. I would recommend them to anyone seeking a lettings service in Brighton
5 months ago
Sarmad Siddiqui
I would give 0 stars if I could. Why has no one emailed me back or contacted in regards to returning my deposit.
Steve Packham was the landlord and he has a construction company which I don't think exists.
Why has your company done nothing to return our money. This is theft!??
5 months ago
Robert Svetanic
Absolutely terrible estate agent, rude and over priced! Stay away!
7 months ago
Razeen Karim
really great staff very friendly and very helpful :)
1 month ago
Irving Treadway
Thanks - hassle free let arranged - and mortgage service by
Michael Varagoulis was excellent
7 months ago
