Three
Cell phone store Three, 297 Oxford St, London W1C 2DY, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 297 Oxford St, London W1C 2DY, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7493 8014
GPS coordinates
Latitude: 51.5148229Longitude: -0.1445977
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reviews
Vasilis K
Vinh very helpful, I shall return.
1 month ago
SHEILA HAMILTON
Had to wait for more than 15 mins just to top up while the employees were just looking at me without asking if I needed anything until they all left without a single word from them. Fortunately Greta was nice to show up and help me which …
3 weeks ago
David Whitfield
This is the WORST network ever. The calls keep dropping . Its not possible to have a decent conversation without getting frustrated. Poor coverage. I wishing there was an option with no stars, as Three does not deserve even 1 star
5 months ago
Mary Garcia
I made new plan there and I am happy with the attendance. I recommend this store, because I didn't have the same attendance in another Three store.
8 months ago
Kyle
Customer service should be improved.
1 month ago
Mark Bohnhoff
Maybe the worst provider in UK very cheap contracts and no signal in the center of London
Stay away!!!
1 month ago
Samuel carter
I had a great experience being served by Daniel at the store, he helped me with some issues I was having and gave me a great deal on a new contract. Would thoroughly recommend the store because of the service I received
11 months ago
Brad Coons
Terrible customer service and company, on the phone ☎️ . No recommend. ????
1 month ago
PRAGATI SINGH
iam great full abut the staff threat me nice so i wan say well don 3G
7 months ago
Brian Clark
The Indian guy working there did not know his work. Could not give upgrade to my deal, but went to another store, there was no problem.
9 months ago
Paolo Ciccarese
Staff wear the face mask on the neck, the manager included. Answering your response, do you want me to go and have COVID? If not, don't hope I visit you again.
7 months ago
Erik Trent
Excellent quality of service and excellent staff
8 months ago
stacey brouillette
Great customer service. Flo and Milly were very helpful and they explain to me everything I need it to know. Thank you
2 months ago
Haymer Cardona
This the best three store I've been to, I bought a phone and got all my information transferred from my old phone without any issues. The advisor by the name of Abdulhai explained everything properly, no rush no hassle. Very friendly staff …
2 weeks ago
Chris Burnett
Joseline that is in training at the moment was fantastic and very helpful. Her manager is lovely as well. Thank you so much
1 month ago
franesm rice
I came here to renew my account. The staff were good the person who was on left counter on 10feb he was professional and helpful
2 months ago
Derek Fritsch
I popped in the other day in urgent need of a new phone for work. A wonderful employee named Joselyn was able to quickly get me set up with a new phone and contract and even also able to get me re-signed on a better contact for my personal …
4 months ago
Yeliz Bilgi
Reasonable good customer service. Very important to me. They did well.
6 months ago
Michelle Wilson
Even after I had been declined for a mobile phone contract I like to let you know about The most fabulous thing, I had very good experience of how is excellent customer service is with your agent miss faryal for that before or after I …
6 months ago
Lyndsay Anson
Abdulhai offered a great service. He helped me transfer information from my old phone to my new phone. He was efficient and he offered me an effective service and I would recommend him to any who has issues with there phone. Great guy.
2 weeks ago
Antar Hothi
This phone service is appalling. I am waiting more than one hour on the phone to connect with no one!!! . I pay for service and the internet stops working all the time!!! Terrible service and connection. The international plan is BS as it doesn’t work outside of Europe! Bad bad
3 months ago
Kate Wham
I would give 6 stars to Abdulhai if I could!!!
Arrived from Australia with a pre-paid 3-sim bought in Australia. Needed help adding credit and buying an add-on.
Abdulhai was very patient, solved a few problems caused by the overseas …
2 months ago
Allyson Chew
i visited this store last week and i was quickly assisted by Kelly, after having very bad experiences in the past in other three stores i was very apprehensive about returning and so i wasn't expecting the amazing level of service i …
4 months ago
Geri Carbone
Very pleased with the help I recieved from Pedro the assistant manager, Sat patiently with me while I explained the problem I had with my phone . I also had to contact their customer service another 5 stars
3 months ago
Scott Griffis
I got great service from Abdulhai . Amazing person and helped us throughout the process ????????????
3 weeks ago
Quyen Hoang
Ibraham, Abdul & Jason were really good at addressing my needs and choosing the right product for me - I am extremely satisfied with my new phone purchase and my sim plan. I have been with this network for years and have always gotten great …
8 months ago
Sandor Felho
I have been very impressed by the service I've received from Robaya, for the good part of this morning. Excellent staff member with excellent customer service skills .
6 months ago
Kristina Cramblet
For first time I felt so welcomed, in warm and friendly atmosphere of hardworking, but kind and polite staff. In particular I was so impressed with the service of a gentlemen called Razvan, who not only resolved all the issues, that I had …
4 months ago
Steven Kokenos
Employee named Karla was extremely abrasive and aggressive and refused to help me with a refund. I had to wait for another member of staff to become available who was much more pleasant. Perhaps management should teach Karla some customer service lessons and basic manners.
6 months ago
Cynthia Patrick
Went to the 3 store in oxford street recently and was attended to by a lovely man named lee who helped my wife and myself upgrade both our devices with ease. He explained clearly our options and showed us the savings we would be making with …
8 months ago
Jeremy Branham
If I could give more stars I would! I have been to the store twice and have received amazing service. The employees and managers have gone out of my way to help every time. I most recently visited the store in a bit of a jam with my device, …
6 months ago
Johnnie Footman
These guys really know there Stuff. Far more capable than the call centre.
Fixed my problem with TfL data.
Respect to Rehlon the tech guru
2 months ago
sonam
Went in with an iPhone that wouldn't turn on after just having it for one year and the manager Craig was very supportive and told me step by step what to say at the Apple Store and told me to come back for help with applying for my refund …
5 months ago
Kumar Waghani
Good sevice
10 months ago
Social Butterfly
I was very happy with my visit at the Three store, opposite John Lewis today.
I went in for a massive bill (roaming abroad). George was amazing. He explained to me everything (if one day you read this review, George, I looked it up: I was …
3 weeks ago
josh kirby
I was served by Rochelle on boxing day. She was amazing! Incredibly helpful and patiently answered all of my inquiries and made absolutely sure that I was set before I left the store. We all use Three every time we are in London and the staff is always friendly and professional. Highly recommended.
6 months ago
kent harrison
Although there were lots of people in the store I didn’t have to wait long before Rochelle came to help me. I was having problems with my phone and despite my total lack of knowledge she couldn’t have been more patient or calm. The complete …
9 months ago
Naaz Tasneem
5G demo is great and a nice well designed store
6 months ago
Elmer Chiplinski
awesome experience offered by your advisor Razvan. I've seen his name mentioned a few times. he's an absolute super star. loved the phone valet and the knowledge offered by your associate
8 months ago
Elwood Cobb
I recently got a SIM only and received an amazing customer service from Abraham popularly known as Papa. He was extremely patient, informative and provided phone valy. He is extremely positive and will brighten your day with his energy.
3 months ago
Kimberly Mellor
Mainly visited Hempstead branch. Staff always helped and friendly
2 weeks ago
Chevy Nova
Went to the store for my connection problem and was attended lovely lady Olga. I was amazed by her service, professionlism & knowledge. If you are going there look for her she will solve your problem with ease. 5 star for her
5 months ago
Micah Horn
Good customer service.
6 months ago
jenny joy
Bought a SIM only deal from Lee yesterday- great customer service. I had a few issues with my current provider and he managed to help me out without any stress.
4 months ago
YU ZHONG
Such poor unprofessional staff, one of their large obese ogre was swinging keys around the store. Almost hit my child in the pram. When I confronted him, he said he can’t see behind him- what a genius. Very dangerous and should not be happening in retail stores.
3 months ago
Misael Bautista
Extremely helpful staff who knew their products and services well, and helped guide me through a non-straightforward upgrade. Very polite and chatty on a personal level rather than just making it feel like they were trying to sell me something!
8 months ago
Leo Demondog
A lady called Gi has sold me a deal yesterday pricey than it is online. Now I will be paying for an extra month for my plan. I shouldn’t have approached a sales assistant rather I should have checked it myself.
2 months ago
Aljona B
Nice Staff
8 months ago
Doyle Harris
The couldn't get me a note 9 but a small three shop in galins reach did some phone calls and in 2day done
2 months ago
Joe Moss
The service from Razvan was absolutely phenomenal. Got 2 new phones everything was set up. Very friendly and attentive with impressive customer approach
5 months ago
