Three
Cell phone store Three, 160 Oxford St, London W1D 1NF, United Kingdom:
202 reviews
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Address: 160 Oxford St, London W1D 1NF, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7323 0686
GPS coordinates
Latitude: 51.5158139Longitude: -0.1382326
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reviews
Afak Ali
Today is 12 May 2021, I am VERY satisfied with the Three store Fatema is super helpful and she assisted me to save money and understood me. I’m really happy with her and she made me feel very comfortable, I will be coming back just to see …
3 weeks ago
La Mode
Antonio was very kind and helpful.
1 month ago
Ken Yoder
My phone was stolen on Oxford Street and I went into the store to see what could be done. I had to upgrade early and take out a new phone contract. This contract was sold to me as £46 a month. What I was not informed of, which I later found …
9 months ago
Andrew Aken
Quick efficient and helpful
1 month ago
Derek p
So dissapointed! Throw the whole store away!!!
I attended this store on the 5th of September with my siblings as my brother needed help resolving an issue with his contract. He suffers from mental illness as well as respiratory issues …
10 months ago
Bob Al
They sold me a contract saying I would have data in Argentina. That same day I found out this was wrong. Had to go to the store as the customer support line is not connected with the store, and the manager cancelled the contract. 2 months …
5 months ago
Michal Starosta
I came to this store to get a Samsung note 20 , got help by Yajaira, great Customer service, will definetly recomend her.
8 months ago
Ken Winters
The manager and the team gave me the most friendly, respectful and efficient customer service I have ever experienced.
11 months ago
Kathy Xydis
Never sign a contract with three. NEVER!
Had a one year contract after that the contract was renewed and I wasn’t using my sim card yet I had to pay for it after contract was ended
7 months ago
Sandra Ruland
Rude and incompetent customer service. Store manager extremely rude and unprofessional. Running this shop as they wish and scamming customers. Three network service very disappointing and gone down over the years. Avoid this place. Oxford Street 160 worst place to visit
9 months ago
Amelia Silver
The worst customer service I have ever experienced in my whole life... Shocking!
8 months ago
Sandhya Anuragi
If you want to purchase a mobile battery then I want to recommend this company. I am extremely satisfied with the product as it is delivering long-lasting performance & I am highly satisfied with the results.
2 weeks ago
Rosalie Bowers
I dealt with Daniela to buy a new mobile. She offered her language skills to help me to begin with but most important, her patience to attempt to explain the different offers available at the moment -sales time!- was admirable. -my …
1 month ago
Sean Hallstrom
The technician - - - whose name I forget. .. sorry! - - - was superb .He and his new learner colleague SAVED MY HOLIDAY by getting me in to my phone when I didn't have my password to access it (that was back home in Scotland!).
They worked & worked at it for a good half hour SO IMPRESSED. Thank you!!! Jack from Edinburgh
2 weeks ago
Danielle Clough
The service is bad
3 weeks ago
Benjamin Cronin
I really don't like leaving bad reviews as normally I try to brush things off but I had such poor customer service while at this store. I've been overcharged for two bills, and reached out to the Three team via their online chat where they …
2 months ago
Ilan
I just popped in for some advice in relation to my phone and was met by Sabrina. She was incredibly helpful, friendly and answered all my questions. Thanks!
2 months ago
Anna Torres
Have been helped quickly each time I come even when there's been large queues. Great staff and location!
3 months ago
Keywanna Gause
Phones are displayed nicely but not one person greeted me nor asked if I needed anything. I've been a customer with THREE over 5 years now and I was looking to upgrade my contract with a new phone but this won't happen now. I know I was …
2 months ago
Gavin Thomas
good service
5 months ago
Karen Welch
We were served by Sabrina and she was the friendliest staff member I've ever encountered in a three shop
4 months ago
sot psev
Phone got stolen so found a cheap phone from Huawei.. not too bad... although the lady who stole the phone, nothing good will happen to you
2 months ago
Rob Forrest
I was served by a gentleman at this store which was very knowledgeable, friendly, calm and patience. He guide me through setting up my new phone and gave me so many useful tips making the transition from an old phone to a brand new model. …
4 months ago
Mark Brainard
It was excellent service
10 months ago
Lenore Riegel
It's Oxford street baby.. u cannot go wrong
3 months ago
Kurtis Johnson
Very poor. Contradictory information (in fact it was incorrect), lack of customer service focus (manager, standing around, could not help as "shift not started") website and phone menu system not much better. Shame, as the network is really quite good.
3 months ago
Mike Sumrall
Hello to everyone,
Many thanks to the best house team in the city especially for miss.Short , she was very nice and professional in all the procedures and to take care about me and my people.. many thanks hopefully i will do more with her and this awesome team ????????
4 months ago
Lasonia Waller
Efficiently served for set up of sim only contract
2 months ago
Steven Manjarres
Moises helped me with switching from a pay as you go to a plan. He genuinely helped me with my concern and didn't try to sell me more stuff. Very nice, very caring. A great experience overall. I recommend Moises to anyone who visits the store on Oxford Street East and 3 obviously for an awesome deal !!!
6 months ago
Ibrahim Sukar
very rude and unprofessional manager was wearing a name tag named Edward however that might not be his name as it said adviser not manager. Unprofessional allowing us customers to feel his negative energy because it is 30 mins before home …
2 months ago
Sean Dragon
Excellent Service. Staff was very friendly and helpful.
2 months ago
zulma rivera
Excellent service and really helpful and efficient staff Highly recommend and will definitely use again
2 months ago
Jill Christine
Lee is the best adviser ever! He did everything we needed and he was so polite and with an amazingly positive attitude!!! He even did a phone valet service! Find this guy in the store!!!
2 weeks ago
pawel langosz
Helpful staff great products
2 weeks ago
Isabelle Malauzet
Went to Three with my boyfriend to look at a new gaming phone that was released and we got amazing customer service from a lovely lady called Teeyana. She gave us all the information that we needed to know and more, she gave us the …
2 weeks ago
Cecilia Lopez
Prepay SIM with unlimited data = £35
2 months ago
Jason Kenosky
I visited this branch today and found the staffs are very rude and un helpful, specially the guy with long beard who greet you on the door who act like a night club security door showing off and the young girl who is on customer service who …
6 months ago
Dhyogo Photographer
Ok place to go
9 months ago
Ivaylo Kudinov
Rude staff that were more interested in cashing up, than helping a customer who'd been waiting 15 minutes already. Not a good showing Three.
3 months ago
Neetu kachawa
Really pleasant assistance provided by ppl there with great hospitality . Do go there if you need for further help
2 months ago
Black Raven
Small store with great customer service. Went there to get a new SIM and people were more than happy to help. Very friendly people
6 months ago
bridgette vandeusen
Went in for a new handset because mine was broken by a hardware issue. I’ve been conned into a second contract by one of their staff because apparently it was a ‘way of upgrading me cheaper and quicker’. Throughly disgusted and I will be taking legal action
3 months ago
Chelsey Bush
Good three store. Just quite hard to find if you don't know where to go.
3 months ago
Alex A
I wouldn't sign up to three. The employees have no power to make changes even if you're manager. You can just call the overseas number and it'll be the same thing
3 months ago
nate hawthorne
Their 4g is the worst!! Try to find another place to buy a data plan
6 months ago
peter gibb
I went to buy a new phone yesterday after I lost the previous one...i was so in panic because all my staff was there. Moises, the guy who served me, was just unbelievable .. In half an hour he sorted out everything, new phone, same number, …
4 months ago
Eric Holdson
Not particularly helpful. I only wanted to buy an 'Add On' for my account but this seemingly simple request proved somewhat challenging.
Unfortunately I only speak English and therefore had trouble communicating what I thought was a …
4 months ago
MORROWIII
Selma and Moises were friendly and fast in helping me today. I needed a replacement SIM as my new phone required a nano size. The new card was registered on the network within seconds and I was on my way. Bonus star for the in-store music
5 months ago
Aakash Upadhaya
Great place. Get a new free replacement card here! Nice! Need Id!
3 months ago
Brianna Cundick
Brilliant Charlie Orgall was very helpful
2 months ago
