CeX
Cell phone store CeX, 70 Tottenham Court Rd, London W1T 2HB, United Kingdom:
159 reviews
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Address: 70 Tottenham Court Rd, London W1T 2HB, United Kingdom
Website: uk.webuy.com
Phone number: +44 330 123 5986
GPS coordinates
Latitude: 51.5204040Longitude: -0.1344172
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reviews
Patricia Davis
Good place to buy games phones or DVDs or Blu-rays or anything electric
3 weeks ago
y Faas
Hi, it's a very nice stuff working this all shop's in London:-)
1 month ago
Caroline McHugh
Easy and quick
They give a good buy price
I got 200£ for a 6 year old mac
2 months ago
danny holland
Good experience and great friendly service
1 month ago
Janice Mitchell
Finally found a store with a decent 3ds game selection, also has a downstairs full of movies
8 months ago
Kaylyn Walker
I got a pretty nice new Monitor from here. The customer service was on point too, Eyaz let us test the monitor before buying and had an overall positive vibe which adds to the experience overall. Thanks guys!
11 months ago
Matthew Knight
I tried to sell an original Sandisk micro sd, bought on western digital store (official Sandisk retailer).
The guy “ran” a visual test in few minutes and told me that is not official because the print is not fine according to his standard.
So after that I went to Curry‘s in Oxford Street and their specialist told me that is 100% original.
And after that I went home and ran a test with H2Testw (that took almost 6 hours) that confirmed the card is in perfect condition and storage full capacity.
Stay away from the store, the so called expert are just incompetents and uncaring.
7 months ago
Ignacio Martinez
Quickly served :)
1 month ago
Brianna Khublall
Sometimes you can make a good deals:)
9 months ago
Bill Westervelt
This is one of their older stores. I have bought a couple of PS3 games from here in the past and all good value. I am not daring enough to buy tech from CeX as I prefer to buy brand new but if I did want second hand stuff, I would certainly consider them first.
3 months ago
Paul Fullenkamp
It's ok
3 weeks ago
Kevin Cornett
The guys at cex is great and very helpful I have visited them and purchased a ton of devices and would highly recommend them. The product prices are incomparable to others and the fact that they give you 2 years warranty on all purchases is crazy. Even if you buy a 6 year old phone you have 2 years warranty?!?! How can you beat that?
6 months ago
LyleMalarky
Overated
2 months ago
Richard Hernandez
Nice little shop with plenty electronics like laptops, PC's, GPS/Sat Nav devices, Mobile Phones, Games etc plenty of other goods! Conserning point; I was told in case of any return/refund the shop will only give me back a CEX shop voucher to buy other goods in the shop and not a proper refund like cash for cash! That's not even legal I think? Probably a busynes standard audit is needed on this location
10 months ago
Kenny Kuhner
There is chaos here. The CEX shopping experience is never more challenging than the weeks leading to Christmas. Stock changes rapidly. I made two online purchases for the same type of phone and on both occasions the stock picking failed, despite only ordering from phones in stock. The delay in informing me the stock picking failed is a disaster when the shopping days left are whittled away. I visited a store in person and the staff are barely friendly. Some are borderline rude. If you want to shop here you can lump it or leave kind of vibe. So I got what I wanted and it took me a long time and I paid more than I wanted (more than online price for same phone) so I leave three stars. The guy who served me was friendly enough, and that saved the day, he kept the final score from dropping to one star.
3 months ago
Autumn Hobbs
You can trade alot and buy good deals but if you are trading a specific item probably call first because they might not take it. I tried to exchange my guitar amp and even though they sell them they would not take mine due to it not being a specific make.
3 months ago
Usand Sports
Went to 3 different stores to find a place compatible for testing a device we wanted to sell and this was the last, all of them had sweet people trying to help but we were pleasantly surprised again at how kind this store's staff were. I'll recommend this place first to friends who want to buy/sell things, I wish you were more appreciated :)
2 months ago
Andrew Sosnovskij
Bought a Nintendo switch here, the console was in really good condition with all original accessories, however the original box. Happy with the 48 month warranty, even if it is only for an exchange to a similar item or in store credit. Staff were friendly and helpful
4 months ago
Lori Wilson
Best place to buy second-hand console games, DVD's, Blu-Rays, and 4K Blu-Rays which they sell at affordable prices. They also sell Second-hand mobile phones and iPads, Cameras, Computer Monitors. Many of their second-hand electronic items are reasonably priced, but are not cheap.
2 months ago
Francisco Barbecho
Not a great cex. Sellers of 2nd hand phones, computer hardware, dvds and video games. Miserable staff, the place is unclean and rundown, items aren't always what they claim to be. Be careful when buying a phone from here and double check that it's the model that they say it is.
2 weeks ago
Edwin Fion
Pure experience overall. Staff seemed uninterested in helping witch is odd as store was recently refitted and re-disigne encourages customer-staff interactions. Also can't say that it definitely happened but earlier this year I sold two items, staff pushed me to accept that products were B Grade but oddly enough I've seen same items listed in store as A Grade.
4 months ago
York Yarbro
No nonsense.
No hassle.
They dealt with my trade-in promptly.
They also offer to email the voucher instead of me coming back which was handy.
3 months ago
Kayla Bray
The refurb has a made a real difference. Its now easier to see what stock they have.
3 months ago
Uriya Tenenbaum
We always go into a Cex when we come accross one. It's hit or miss whether they have exactly what you're looking for but on the whole we rarely leave one without making a couple of purchases.
6 months ago
Jimmy Nguyen
Decent shop for bargains if you know what you want and can compare online, staff are helpful and knowledgeable etc.
1 month ago
Pamela Evangeline
Amazing place to trade in or buy for cheap
1 month ago
Joshua McCusker
Pleasant staff and so many retro games at affordable prices, it's insane.
2 months ago
Laurie Smith
Absolutly atrocious.
Told to wait 30 minutes for the testing process (accessory traded in). 1 hour later, nobody is giving me an update, nobody is telling me what the next steps are.
I love CeX but this particular branch is a nightmare
2 weeks ago
Maryanne Streetman
Awful customer service - laziest and most unattentive team of service staff you will ever meet. Dont dare expect an apology if you raise your concerns with management, they will dismiss it/deny it.
Waited over an hour and 10 minutes to complete a basic transaction! Avoid this branch like the plague
4 months ago
Susan Callozzo
Excellent,using this store since 2005 an staff is always helpful.Great selection of gear as well
2 months ago
Jeremiah Beene
Really nice people. Quick and polite
4 months ago
Roswell Underwood
2 weeks ago I wanted to trade in my phone bought in Hungary, everything was ok except I forgot the charger at home, so that's why they didn't take the phone. I came back today with the charger, the guy refused to take the phone because the phone was reset this time and when he switched the phone on, the phone was set in Hungarian language. There in English option on it too. ???? It's very frustrating, this is a unique phone and they refused to take it this time. The guy didn't even try to help me, he was not helpful at all!!! I wanted to trade in more staff, but I just exit the store angry without even trying trading in the rest of my things. Thanks Cex........ For nothing
4 months ago
Mark Dorsey
Excellent place to find cheap dvds.
2 months ago
Ryan Lewis
Very good place where to buy and sell dvds, blu rays and plays
2 weeks ago
Robert Govier
Lovely staff, they didn't have what I wanted but that's ok because they can't be expected to have every item that is listed on their website...they did try to see if they had the product in a nearby store which was very helpful
3 months ago
Maria Ho
Helpful and knowledgable staff who took the time to really help me
4 months ago
Matthew Tortoriello
Amazing service, fantastic people, and great prices
1 month ago
Nancy Haddad
Like it was when it started. Very dark and small but loads of goodies to choose from. Staff are helpful
4 months ago
steve rosenberg
Always has quality stock at reasonable prices
4 months ago
Carolyn Grace
One of the best CeX stores, and one of the originals with Rathbone Place nearby being the other. Great team and a nice experience.
4 months ago
r c
Its good to get rid of your old dvds
2 weeks ago
Spoon Killer
Really nice staff, really good prices!
4 months ago
Vimal Joice
i have no time for a company that is not contactable by telephone. I remember in the past you could, but now you just get an automated message advising you to contact them via email/facebook/twitter.
I took in a number of items to sell 3 days ago, worth around £400. I have not received any money or been contacted at all.
I would like to speak to someone at the shop to find out if they are done testing or not, but can't as they are no longer contactable by phone.
Last time I sell anything to them...
9 months ago
Dawn Lea
This has been here for as long as I can remember.
4 months ago
Mike Bernard
I've been shopping in Cex for years. Never had a bad experience in this branch.
3 months ago
Sarai Kwizera
Silly. Expensive
2 months ago
Eric Kelley
Staff do not care about the business! All are rude, manager is never around!
6 months ago
Jim Hill
My fine condition PS4 was rejected for trade-in because of it being the asian produced model. Just for some advice
3 months ago
George V
Staff were friendly and helpful
1 month ago
Mary Danaher
Decent prices on second hand tech and games, although some items are more expensive than you can get elsewhere.
Staff are all teenagers who clearly don't want to be there. They will interact with customers like they're talking to their parents right after they've been told they can't go to a gig tonight.
6 months ago
