Three
Cell phone store Three, 160 Oxford St, London W1D 1NF, United Kingdom:
202 reviews
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Address: 160 Oxford St, London W1D 1NF, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7323 0686
GPS coordinates
Latitude: 51.5158139Longitude: -0.1382326
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reviews
The real
Asked for a simple top-up and they instead sold me some of their unwanted time-restricted add-ons. My balance is still £0 :(
2 months ago
sam knutson
Firstly I would like to thanks team at three store and most of all praise Moses for the hard work and everything he did for me. Without him I would have never got a contract. This man deserve a promotion. Get to three store Oxford streets …
5 months ago
Ramon Sanchez
I used to be a Three user for about 2.5 years.
I had to switch to another network provider because of the bad signal reception across London.
This though was no the main reason!
I experienced some very bad behaviour at one of their shops in …
5 months ago
JD Ospina
Absolutely dreadful service. Like all my other encounters with Three. Can’t wait to be out of contract. Bye bye 3!
7 months ago
Sharon McNally
The best service I have ever had in my life! The staff was really nice and helpful.
Keep it up guys????
6 months ago
ZONA
Thank you so much!!!
They were very polite and helpful.
4 weeks ago
Larry Downer
Good package for visitors, SIM card for £15
1 month ago
Intelli gentleman
Would have liked some information about setting up my mobile broadband before taking it home, was a bit of a hassle. Otherwise service was good.
3 months ago
Lois Roth
Wouldn't accept bank statement or driver's license for ID. Wanted passport only. Unacceptable. Had to queue for 45 minutes to be told this. It's not true but was dealing with computer says no moron assistant. Avoid and go elsewhere.
4 months ago
Mesfer Asiri
Did a trade-in at the store, handed in my device and was given a quote. Although they say ‘same day payment’, 10 days after I still haven’t received the payment, the warehouse haven’t received the phone and I cannot track the shipment with the reference they provided at the store.
2 months ago
Enrique Guerrero
Me and my mum came into the store, we are tourists from Australia and had a lot of specific questions and requirements.
The worker Vinh was really helpful. He was able to answer all our questions, he put the SIM cards into our phones, and was able to give us a good deal and exactly what we wanted for our phones and a tablet.
4 months ago
Thorsten Rinne
I went last week, there was a blonde girl no British, I think from east of Europe, and she was very rude with me! I don’t speak very well English and I said to her I she can help to pay my phone by a call, she said nooo you can do it YOU …
3 months ago
Ghost Rider
Staff just had an awful attitude and no interest in helping. Go to the Chancery Lane store and see what great service and honest advice they offer instead!
4 months ago
Lola Daroca
I would like to say that I am amazed with Selma from Oxford street . She has been extremely helpful and patients. She went out of her way to help me with a simple request and the other staffs members always are very helpful. I have compared …
6 months ago
Vickie Fentz
Avoid. Was sold a new contract with a new number, despite it being obvious I was an existing customer looking to move to a new yearly contract from a month sim (I even gave my Three account number to him) - maybe they wanted commission, I …
7 months ago
Nicole Smith
I just went there to play and i must say its amazing and theres this huge contraption of a chair a huge wide screen and a keyboard with bo mouse which was anazing to play on but they only had one game whinch was a cars game and they said …
5 months ago
Charles Joseph
Antonio and colleague (unfortunately didn't get his name) persevered and finally managed to transfer my contacts from my Nokia Windows handset to my Samsung phone. I was absolutely delighted and grateful. The alternative would have been to …
5 months ago
Gael Nath
Had a really bad experience in this store. Going in I was quite cautious as I didn't want to be conned I met a person called Andrae who conned me into a mobile broadband device if looked online and seen I didn't have to pay no upgrade fee …
5 months ago
Anthony McLeod
Razvan is the man to ask for.
Impeccable customer service.
5 months ago
Michael Mongeau
Don't buy an iPhone in this store because if you have any issue with the phone they don't take any responsibility and just send you to Apple store. If you are thinking about buying an iPhone, get it in Apple store as they are more helpful and provide better service.
7 months ago
Kristin Steinmetz
I think this Store should definitely improve the staff quite a bit as at the moment is unprofessional. You walk in and you ask where you need to go to get a sim sorted and a year plan with 3 and they will leave you sitting there for 20 …
6 months ago
Bryan Ramirez
My problem was in the Three store shopping Stratford ... I bought one mobile phone to gift two days ago .So the person doesn't like it because is not how she's like .. I went back to the shopping the phone was in the box the phone totally …
6 months ago
Hongye Zhou
I was very pleased with the 5 stars service I received by one girl still on training (sorry couldnt get her name), all of a sudden a member of the management interrupt us and called the girl aside. I could hear the whole conversation ( how …
4 months ago
Steven S
moises is such a great young man, who has a great customer service , professional and very helpful.i have done all my contact with him and he never disappointed me on his words. everything he said he delivered , he seem happy every time i get served by him, which makes it easy for me and my family. thank you moises.
8 months ago
Cynthia Mello
Very bad service totally rubish
3 months ago
Troy Robertson
Well I've been served by AJ :) he answered all my questions and offered the best deal for me at the moment!
Thanks :) overall experience is very good, let's see how it works!
#El Jefe
5 months ago
Kristopher Wallace
Came here at 1pm on 16th Oct. Super slow service. Nobody to take care of customers. Should really work on the queue management.
3 months ago
BodyRight
The staff was a little bit rude. They didn't understand that I was a tourist so I had no idea how to top up my phone, basically the guy told me "you have to learn so you can do it yourself next time" I'm tourist and you sell sim card for tourists and you have to be at least a little bit kind.
9 months ago
Daniel Mota
Fantastic service from Three Oxford Street! Indy and A.J. were so helpful and got my phone working. Wonderful!
8 months ago
Ken Miller
I get a very good customer service. AJ set up everything for me. Very nice !
7 months ago
BJ DRAWH
Whent to get a Payg and waited about 20 minutes to get served, when I finally got served and wanted to pay with my phone “contactless” I was told that contactless payments where not accepted “in 2018 in London?” and that I could go to Sainsbury’s to get a 1£ sim and buy a 15£ voucher.. really? Nice work Three!
3 months ago
Cheryl Perkins
Very nice and helpful service. Come to the guy name Moises! He is a smiling decision of your problems.
10 months ago
Colette Debias
Vin was very good for helping when I come back to store after getting iPhone contract. Help me with underground wifi
6 months ago
kari hansen
AJ was so nice to me he was able to set up my phone ,
will i be back most definitely thank you oxford street east
lets start the trend of
"El Hefe "
7 months ago
Valcin saintilien
THANKS TO Vinh the my journey with Tree are started. He was doing great job, help me to chose best number and most appropriated plan for me just for few minutes. Thanks Vinh!
4 weeks ago
Jihane Boutros
Very nice place! Milene was very nice very friendly with good customer service
9/9 service
4 weeks ago
JunYub Kim
Great customer service from Ardalan, thanks!
9 months ago
cherokee john
Hello, I was served by AJ, and he was so helpful and I’m very happy for his support
5 months ago
Peter Delakas
Great customer service,I had a problem with my phone ,they are so helpful,the guy who was there Abbie is amazing,he knows everthing,he was so quick and kind,thank you so much for everything,you are a superstar!
5 months ago
Matthew Knight
Vinh was great, quality service, will come back again because of him. Many thanks
7 months ago
Tiffany Ramsey
Was nice to drop into the store and got served promptly
Thank you aj ( handsome)
Ill be back again
El Jefe
7 months ago
Justin Savickis
Terrible service. Two times came across with some problems but they just leave me next to a table and advised to go to another store or go online.
4 weeks ago
Black Raven
The staff, AJ, was really helpful and friendly, we had a good laugh and he made my day! Would recommend this place to get help on a SIM card plan!
#el hefe
4 months ago
Anthony Przepiora
Helpful and efficient. All sorted in 10 mins.
7 months ago
Damion Wright
Vinh was incredibly helpful in answering all of my questions as I have never used a European sim card. Thank you Vinh!
4 weeks ago
Rosina Lama
Vinh gave us a great treatment. Very satisfied with the service!
8 months ago
Robert Young
Nice. AJ. And Indy help me a lot and they are handsome and smart.
El Jefe
4 weeks ago
Jasmine Sadler
The services its really nice, and the are so kindy, im so happy with the services!! Thanks Jefe for your help! Lol
El Jefe
7 months ago
Christine Earls
I just bought a phone and vin was great help! Set everything up for me! Thank you!!!
6 months ago
MyNameAZeus
Came here with a friend. The saff are very helpful although the network itself is rubbish.
5 months ago
