Three
Cell phone store Three, 297 Oxford St, London W1C 2DY, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 297 Oxford St, London W1C 2DY, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7493 8014
GPS coordinates
Latitude: 51.5148229Longitude: -0.1445977
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reviews
Mayah N
Being a tourist, I came here to find a SIM card to make it easier finding my way around London. 3000 texts, 300 minutes, & unlimited 4G data for £15 is a great deal. The staff at the store was excellent & took their time to make sure I was setup properly. Couldn't have left anymore satisfied.
1 month ago
Anina Imhof
Răzvan was the best advisor. Very calm professional and friendly. Awesome approach
3 months ago
Elizabeth Emerson
Very knowledgable and helpful staff. Big thanks for Razvan who is professional and helped me to solve the problem of inactivated SIM card while staff from other horrible stores and even the live chat team have no idea what they are doing.
My sim is finally activated within 24 hours so whatever you did is working :)
4 months ago
Eleni Zaralidi
Thanks to Abdulhai for going above and beyond to sort out my contracts and giving me 100% support. Thanks. that's customer service at it's best.
2 months ago
Alyssa Martinez
Really good service at three! Razvan really helped me out and was very kind and efficient!
3 months ago
johnna woods
Very bad experience! The clerk name is Aisha who made me sigh two contacts, told me that was the only way she can offer me £10/4GB per month. And I can cancel the other one in two days without being charged any fee even the first month. …
1 month ago
Cynthia Ayash
I got really great service here at Three store. Really grateful that Karla helped me a lot for communicating with store I got SIM card in the airport!! Thank you Karla for making my day!! Three is the best!!
7 months ago
Ian Swett
Amazing customer service received from the staff at the Three store at Oxford Street. Extremely knowledgeable staff and eager to help, the customer service was second to none. You now have two loyal customer. We would like to especially …
3 months ago
Amalia Cordido
Didn't listen properly, hence mis diagnosis, and a new Sim that was irellevant. Up-sell opportunities missed as did not check account as requested. Had to go back to a different store (even worse) the next day.
3 months ago
Philcheychandler
Very friendly and honest service.
4 months ago
Alyssa Carlson
Amazing experience erience
1 month ago
Nancy Morataya
As many of other customers, I got no service at all here. A female staff with blonde hair wasted me a lot of time to fill in an online form and finally told me I did it wrongly and the service I wanted was not available after 5 pm. But Why …
5 months ago
William Cotner
Razvan is absolutely awesome.so kind polite patient and knowledge
3 months ago
Ioannis Loizou
Excellent customer service by Haseeb Zahid Samsung rep. He helped me set up my J4+ from previous Samsung device. He was very professional and patient as my device was very old. He is very knowledgeable and excellent at what he does. He deserves recognition.
4 months ago
Andrew Carr
Had a good and welcome experience fast and efficient thank to Haseeb Zahid , good good thank you
3 months ago
Ariel Salazar
Great service, very friendly, quick
Eduardo was great got me a better deal than i was on and dealt with my banter very well
1 month ago
icanhaz goodgame
I was very welcomed by Haseeb, Samsung Rep, as well as others like Relohn, Rafael and Hamza. Very lovely guys. I will always come to this shop for business. They gave me a very warm service.
4 months ago
Bruce Cutcliffe
All you can eat data package
2 months ago
Margaret Cramer
Robaya she was AMAZING ! She should became soon a manager ! Thank you so much !
3 months ago
Vy Chantharasy
Excellent service from Haseeb samsung galaxy rep
5 months ago
Rony Blum
The great experience I have to customer advisor Razvan ... is was amazing guy i now him for couple years and I’m loyalty client for him... everyone is amanzing in that store ..ebrahim (papa) and some other people I now them and is was …
5 months ago
Jeanette Cotto
Amazing service from Haseeb Zahid Samsung executive in 3 store ! He helped me set up the phone with lots of patience and fantastic efficiency ????????????
1 month ago
Kaitlyn Benoit
I came to this store to reset my phone,which I couldn’t do myself. Samsung reps Haseeb Zahid and Nathaniel were very helpful. Haseeb reseted my phone although there was a problem with my password. He was so polite and patient. Very good customer service. Big thanks to them!
5 months ago
Joseph Haney
Went to but new Samsung device and we were attended by Samsung rep Haseeb Zahid. He was extremely helpful, he demonstrated us the S9 and transferred my data from previous phone. He is knowledgeable and extremely professional at what he does. Recommending his services to anyone going to that store.
3 months ago
Lori Taylor
I am very pleased to be attended by Haseeb Zahid Samsung star. He heloed me transfer my data to my new a phone. I appreciate his servives and best of luck for future endeavours.
7 months ago
Mark Royer
Far better service than the Oxford Street East shop. Minimal wait for service and the assistant could speak English.
They also willingly devoted some time resolving a problem caused by the incompetence of their Oxford Street East branch.
4 months ago
Lola Estey
The problem with this provider is that they don't have the knowledge that someone would expect for this kind of services.
It's the 5th time that i have not be satisfied since last year and I have already transfer one of their numbers at …
4 months ago
Patrick Monroe
Alwiya our assistant was fantastic. She was extremely helpful and friendly. She helped me choose my phone and kept my children entertained. Thanks Daniel Dalton
1 month ago
Leo Alvarez
Best Three store I have been to so far. Very friendly staff which gives very good advice and recommendations for different plans.
4 months ago
J Butler
Well, if you started your contract online, these stores almost cannot provide any service for you. They would just refer you to a phone number.
2 months ago
Lisa Elizondo
I went to the store for an upgrade as my 24 month contract had expired and when I checked online I couldn't upgrade, so I was suggested to go the store. After I waited for quite a while I spoke to a member of the team and he told me there …
1 month ago
Terri Curry
Went to get a replacement sim after a phone was stolen....Was served by Nino who was exceptionally helpful. He not only got me the sim, activated it in my temporary handset but cleaned the phone too and explained some of the other benefits …
5 months ago
Nicole Arena
Passionate and knowledgeable young man Razvan was absolutely amazing
4 months ago
Selva Kumar
Razvan from Romania is the very knowledgeable, friendly and supporting adviser. He is a real asset to the company and I thank you him for the amazing experience we had instore.
Multumesc Razvan! Keep on rocking!
4 months ago
Cassie Suther
Superb customer service ,all of the staffs were smiling friendly.
1 month ago
Anthony Puccinelli
I visited the store on Tuesday. I was looking for a new pre-paid sim card since I am a traveler. I was confused as to which one to chose, however your staff, more specifically Alex, was able to help me to chose the best deal for me, he was really patient and understanding. Would recommend to all my friends!
1 month ago
Andrew Lamb
Me and my hubby got a very good customer service from Razvan, he wasn’t pushy, which was very good as if id feel someone is trying to sell something to me i wouldnt end up taking 2 new iphones. He was very knowledgeable and interested to …
4 months ago
DirtyBikeMadness
Was served by Alex K today. Amazing service, very hospitable, warm, welcoming, friendly and kind! Thanks for all the help and recommendations! You are a star!!! :D
8 months ago
lori peltier
Efficient and Friendly staff. only thing you should know at this location is that they will tell you to go next door for a SIM Card which is fine, but they were quick when it came to giving me top up and setting my sim card up :)
1 month ago
Reem Edghaim
Their employees don't know how to work
1 month ago
Tafica Terry
One of the agents, Olga, was rude with us and not answering our questions.. we bought SIM card from Heathrow airport vending machine and the card was not activated.. we have waited 24 hours and then went to their store and because they …
3 months ago
SERENA Mikel
Good customer service
4 months ago
BiRD MaN
Fantastic. Was fast and very helpful.
"The only pleasant part of having my phone stolen"
8 months ago
Lakshmi Saranya
incredible service, busy store but the guys got the job done!!fan forever with their cheap sims. loved how all the team looked like they were having fun!!! keep it up Three.
1 month ago
Ekaterina Androsova
I'd been wanting to set up a contract for a couple of weeks and was assisted throughout by Relohn who was incredible. Friendly, professional, informative, Relohn provided an excellent service. 10/10 would promote.
5 months ago
Paula Seavey
Aaron has been really helpful thanks
4 months ago
Melodie Rush
"Caroline" who apparently is an assistant store manager was incredibly rude, argumentative, and extremely unhelpful. She began with speaking to a fellow employee in front of me, about me rather then speaking directly to me. When I …
1 month ago
Joe S
Having taken out a contact with the Three store Oxford Street East (Very high standards and great customer services, 5 star) I had to pick my product up from the 297 Oxford Street store, not a problem at all, as instructed by the assistant …
9 months ago
Hickling Famille
Store is only one in quite a distance and is too small. Always a long wait when I come here. That said, staff are helpful
1 month ago
Takehiko Nakamura
I came in for a prepaid sim card as i always do when im in town. Alex K helped me throughout the entire process and made sure i was good to go to use both phone calls and the internet. His good sense of humor was appreciated while we waited for the whole "settings" process to end. Highly recommend :)
6 months ago
