John Bell & Croyden
Pharmacy John Bell & Croyden, 50-54 Wigmore St, London W1U 2AU, United Kingdom:
164 reviews
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Address: 50-54 Wigmore St, London W1U 2AU, United Kingdom
Website: johnbellcroyden.co.uk
Phone number: +44 20 7935 5555
GPS coordinates
Latitude: 51.5163858Longitude: -0.1493540
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reviews
mansha sharma
Such poor management, one would struggle to believe that this is THE John & Bell famous pharmacy. appalling attitude, and lack of service and basic professional conduct. Not willing to answer, in person or on the phone, to respond or …
1 month ago
Konstantinos Vlachos
Nothing but praise for this company ????.
I use Sjal saphir Concentrate and it's hard to buy it in the UK Johnbell & Croyden are one of the few places that sell it thank goodness. Placed a order online on the Friday and my order was …
4 months ago
Bianca Bronstein
This will be my first negative review in a very very long time. I am a pretty understanding person, but we had a disappointing, rude [and even possibly racist] experience here. 5-7 members of staff, on 3 separate instances (except for one …
1 month ago
Doug Allin
This place is getting really really bad,I understand about COVID but no one,I mean no one is picking up the phone!!!
I will contact their head office and complain.
Ive called them for over a week and no one picks up the phone,this company needs to be CLOSED DOWN if they cannot even be bothered to pick up the phone!
2 months ago
Jake Flowers
John Bell & Croyden is a long established pharmacy in the middle of Wigmore Street in Marylebone London.
It is an extremely large store beautifully laid out with immaculate displays of high end cosmetics, organic remedies and conventional items.
6 months ago
Lydia Hall
Sadly, I have just wasted a COVID vaccine slot. I have criticised others for this but now I have realised - if they don't answer the phone to let you rebook it is inevitable. Have tried to speak with someone for 2 days now - what a shower! NHS, delist them as they are not contributing to COVID well.
2 months ago
Felissicci Meeks
Rude service from tall blonde lade behind the pharmacy.
Long waiting times.
2 weeks ago
Israel V
I would normally not give bad reviews. I'm afraid there is no excuse to treat your ethnic customer with questionable intention and superficial ceremony, when explaining, without invitation from the customer, the ins and outs of applying a …
3 months ago
Shannen Luevelle
for 80% of the time - when you phone, they don't pick up...
when they do pick up, and transfer you, its to someone else
who ALSO doesn't pick up and you are just left hanging on...
poor staff training - very bad service .... don't waste your time
phoning this shop
1 month ago
Cari Heinz
Great products but the staff are disinterested and so rude!
1 month ago
Anne Callaway
Services down hill all the way. Staff just standing around chatting without a care for customers. Bad manners and bad attitude. Also tried to collect my online order and it took 3 seperate people to find it. Wasted so much of my time. …
7 months ago
Ymi Qumi
Understand we are going through challenging times but strongly feel like the staff at this pharmacy could be much more helpful. I have had to return several times to fulfill a simple prescription and there is a real lack of customer …
4 months ago
Scott Hasbrouck
I don’t write usually but this place has some rude staff. Management surely needs to look into training rather than backing rude staff .
2 months ago
Richard Bennett
It’s a great pharmacy, they absolutely stock the finest products in the market. In terms of health and beauty they are definitely No1
7 months ago
Alice Thomas
What a wonderful place, and a joy to shop. friendly staff and very clean.
1 month ago
Johnny Mesa
It's the largest ,cleanest pharmacy I've ever seen, they have everything and if they don't, they can 9 times out of 10 order it , their staff are really knowledgeable , for instance I went there to get a compression sock for my knee , they …
8 months ago
CJ Huang
The worst customer service! I placed an order, after a week I called the store as haven't heard anything from them.It was around 4:30pm, lady after long await time picked up the phone and said their customer service team finishes at 5 pm so …
9 months ago
Piyush Gandhi
Problem cannot use website because cookie notification extends below bottom of screen preventing me from pressing the accept cookies button. best wishes M
6 months ago
Cristian Toma
Great selection. Staff was so kind giving me a disposable face mask when I realised I did not bring one with me.
I could find all vitamins my friends in Australia want. Staff know what they sell, a bonus.
9 months ago
sarojanie persaud
Avoid. Unreliable, with very poor customer service. Clearly no longer deserving of a royal warrant.
My experience: I placed an order online on a Thursday for a pulse oximeter (for a relative who had just been diagnosed with Covid). Not …
5 months ago
Jaehyup Kim
Superb selection. they have everything only negative is i could not take my doggy inside ☹️ on whole very good.
7 months ago
amel posner
Slowest bunch of people on earth. Had to wait 40 mins to get medication from a simple prescription.
It better to go to other pharmacies on Marylebone Hight Street.
10 months ago
Darpan Shah
Better these days for face creams and supplements, but still have a decent range of medical supplies.
8 months ago
Suresh Kumaar
NOT COVID SAFE - DO NOT GO!
Hand sanitizer not readily available. Only one at the door and the other near the GP treatment rooms is broken. No limit on number of customers. Staff seen constantly taking mask on/off and wearing it …
2 months ago
Michael Kreuzberg
???? happy bday e45
1 month ago
gary steffens
Great staff and so knowledgeable.
4 months ago
Mary Leila
Mr wahed was understanding and helpful as I was very frustrated about the return of an item I bought in store a week before. He calmed me down as I was fuming and frustrated and told me about the return policy, in simple English. Dogs aren’t allowed in unfortunately, I had to hurry out
9 months ago
Linda Magrone
They lost a prescription that was confirmed as received. Took over 50 minutes to get an urgent prescription. This was 50 minutes after they had confirmed on the phone with my doctor's office they had received the prescription. My doctor's …
6 days ago
billy stout
One of the BEST pharmacy in london!
I really really like it ????
9 months ago
Marty Langworthy
The fanciest pants pharmacy I've ever seen.
7 months ago
Leyla Lin
Ordered my first item on line as unable to get there at the moment. Item only took 3 days, although they said it could be up to 10 days. Well packed, and brilliant service. Would recommend.
2 months ago
Green Chiropractic
placed an order on the 31stAugust on line and expected the product within 3/5 working days but prepared to wait a little longer i tried to phone looking for delivery details and could not get through i then sent three emails but so far no replies.
Not great customer service and i am about to cancel unless i get a quick response
9 months ago
Zane
Lovely staff and a wide selection of excellent products. Great home delivery service too.
1 month ago
Antonio Mori
Great ambience, very high-end pharmacy in London ! Great range of products in store which normally wouldn’t be seen at other pharmacy.
11 months ago
Daniel Pochurek
Exploring this pharmacy was incredibly fun. In addition to the regular pharmacy offerings, there are countless surprises to behold. I appreciated the helpful associates who pointed me in the right direction and offered advice, as well as …
1 month ago
Jonathan Vu
Beautiful shop. One of a kind.
6 months ago
Carey Haskell
Lovely pharmacy and super sweet and informative pharmacists. Thank you ????????????????
10 months ago
Daud Zoss
Daisey is the best pharmacist in the world.
7 months ago
Phyllis Wagar
A badly run store. Ordered online for collection. No mention of any deadline to collect the item by. No reminder or warning to collect the item and they just simply cancelled my order after 10 days as I was about to pop into the store to …
11 months ago
Bill Casale
The store looks great stocked well but unfortunately the staff / security team need to match.
Been in many a time but this latest visit sums it up,
Not very busy at the time BOUGHT a drink and on leaving accused of shoplifting.
Wrongly
1 month ago
Lindsey Oldenburg
Such a lovely old school pharmacy. Worth a visit. I have my annual Vitality health check here, which is easy to book online. Great availability. The lady who performed my check (Greta?) was delightful. Kind, caring, professional and extremely informative.
3 months ago
Senna Hoang
Delighted to find hand gel, anti bacterial soap and paracetamol all at their normal low prices, and rationed. This is a class operation and to be congratulated.
1 month ago
Mike Sorenson
I wonder why most products are so over priced compared to other places. Sample products but much more expensive.... I don't get it.
10 months ago
Rias Z
COVID test was promised yesterday evening by member of staff. It didn't come and we missed a flight. Still no sign of it this morning 13 hours later. I've seen other bad reviews and am really disappointed.
9 months ago
Patrick McMorran
Despite interior changes over the years - this is THE PLACE where medicines & compounds were invented, mixed and made for Harley at and the rest of the world. Started at the end of the 1700's.
Excellent, polite, knowledgeable chemists.
Used to be open even on Christmas day.
4 months ago
nis singh
I love this place - I can browse for hours - the staff seem to take a bit of stick on some reviews on here, but I find them efficient and pleasant. If you are looking for anything - check here first - they also have great sales now and then - worth a visit.
1 month ago
Portia Johnson
Visit to take COVID-19 test. The result came in 48 hours after dropping the sample.
9 months ago
Paul Wright
Stocked a much needed post surgery item couldn’t find elsewhere on the high street. Cost was identical to original seller online and staff were quick to help
1 month ago
Ernie Johnson
This pharmacy is more like a department store! It’s over 200 years old and is in a lovely part of London. Great selection of products. I had a health check here which was easy and efficient. I ended up being charged too much for some of the things I bought (which was a technical mistake) but still always check your receipts!
3 months ago
Natasi Fox
Really good store great selection of soaps and lovely customer service.
2 months ago
