Boots
Pharmacy Boots, 107, 115 Long Acre, London WC2E 9NT, United Kingdom:
151 review
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Address: 107, 115 Long Acre, London WC2E 9NT, United Kingdom
Website: boots.com
Phone number: +44 20 7379 5875
GPS coordinates
Latitude: 51.5131231Longitude: -0.1245422
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reviews
Ievgen Koval
I've been here on 13 July 2019 when it was just opened (the former store located here was Mark and Spensers). This Boots is such a quite big store that contains every cosmetics you need (I believe so).
3 months ago
Reina Boucher
I have been looking for a nice eye-shadow for my Christmas gift, and then I popped by the Dior counter at Boots for seeking some advice from SA. I met Chris, who is a makeup professional at the Dior. He gave me so many good advice about the …
10 months ago
Kamron Nelson
Christina really helped us in the store, she was really kind by offering us a bag because our paper bag broke! What a star! Kindness is what we need! ???? Also, people in the shop were really attentive, asked us what we needed, and pointed us to the right direction. One of the best boots I have been!
6 months ago
Brandt Miller
Diane on the second floor is wonderful, she helped me find a seemingly out of stock product and was all smiles
1 month ago
William Bloom
One of Boots new concept style stores. Bright and well laid out with the whole downstairs dedicated to make up. Upstairs there is the usual Boots product range but also a focus on sustainable living with refill stations and a place to fill up water bottles free.
6 months ago
Abhinav Bhadauria
Went in today to change my place or collection for medication. Did not have my NHS number, so would need to get it.
The bumbling bafoon, went from one till to another without saying I should come over to the till, then asked her should I, …
1 month ago
Michael Sorrels
One of my favorite Boots shops in London. I'm a regular customer here but unfortunately, my visit from today shocked me. I was stopped by security (before the security gates) and a security man said he wants to see my receipt. I thought …
5 months ago
Boris Makarov
I was smooching around Boots and bumped into Stacey, who magically convinced me to have my brows done in their Benefit booth. It was my first time to have my brows waxed and tinted, and mind you, in public (lol). Stacey did a really great …
5 months ago
Emily Biedrzycki
A staff called Elizabeth followed me around the shop and then before leaving she has the audacity to check my receipt to see if ive "stolen" something. Furthermore, she realised i did not steal. please Elizabeth work hard on your security …
3 months ago
STALKER
Lovely new store on Long Acre, great that Boots now stock so many different beauty and skincare brands and that this store has given them pride of place on the shop floor. However I have now visited on 3 occasions to find that the hot new …
8 months ago
Robert Oleksy
We came today with my friend looking for a perfume for his misses,Emil was great assistant very knowledgeable and with super charmy personality she was more than helpfull. Definitely will come back.Thanks Emil❤
6 months ago
Diana Lutz
Very rude host service,please take care of what your security staff ask from customers. Especially in those times you don't want to lose customers
.
4 months ago
hellprincess
THANK YOU Viera FOR ALL YOUR HELP , AMAZING SERVICE, I hope one day the company promote you to become a area manager or something like that. As your service is the best I've ever seen thank you
3 months ago
Jim
Impressive - more like a department store, than a pharmacy. Definitely offering more of an experience than just a place to grab essentials.
Huge range over two bright and spacious levels. Ground floor is predominantly skin care and makeup …
3 months ago
Shelby Jaundoo
Very helpful staff, there was even a lady standing at the escalator asking me if I needed any help. 5-star service pharmacy!
3 months ago
Kenzey Tracy
I used to work for Boots back in the day, and this store is unlike any other, I popped into this store today and like others have said its more like a department store, not a quick stop for those that want lunch as the food is upstairs and the ground floor is pretty much a beauty hall. But it is a beautiful store.
2 months ago
Lindsy Jordan
Fantastic service from the lovely lady at check outs! Keep smiling :)
6 months ago
Alexandra Sawyer
It is crazy here sometimes but they have everything! I will recommend to ask for the Boots loyalty card to enjoy of discounts.
About the people working here, well... it depends of the day and the sales assistants.
In general they are super …
2 months ago
Margaret Whitfied
Not enough Men’s range
Overall good
Very Covid orientated
7 months ago
jonathan colon
The travel section was disappointing. Just 2 shelving units back to back of shampoo and conditioner, no toothpaste, hand gels or aerosols. Great for makeup the whole ground floor if that's what you're looking for.
3 months ago
Marshall Crumiller
If I could give more stars I would. I was browsing in my lunch break for a new foundation and Chiara was so helpful! She helped me find my shade, talked through the product for me (nude by nature) and was a genuinely lovely, helpful and …
1 month ago
Gerard Chasse
Nice decor, big space but the prescription and medicine counter upstairs is always a chaos. I have been there three times and each time the experience wasn't good. Less staff to serve and the staff was confused themselves and wasn't …
1 month ago
Russell Hotchkiss
The English version of Walgreens in America, this was very much cosmetically focused. Attentive assistance at every counter on the first floor. Cosmetology experts helped simplify and demonstrate the massive selection of products. Pharmacy, food and sundries upstairs. Reminded me of an Ulta with attached drugstore
2 months ago
Destin Cruz
Yesterday I was not well and need to use the washroom. The manager kindly let me use the staff toilets. The staff were very helpful and pleasant.
6 months ago
Jessie Jones
Boots' flagship store offers a host of variety for the cosmetics lover. With much more emphasis on an integrated online/offline experience, this is an evolution in retail. Traditional cosmetics counters are gone in place of more open accessible concessions. Also includes a selfie backdrop wall and free water refilling station
1 month ago
Pankaj Kumar
Average pharmacy these days -- nothing like it used to be... sad.
That being said, generally, one can mostly find the basics of what one needs. Could be so much more, however...
2 months ago
James Copen
Shiny new Boots store, looks like it has a wider range of products or at least it has better stocks, but finding your usuals can be quite challenging because of the different setup.
The location is just next to the Covent Garden tube station, so it is quite convenient.
You can also book makeup sessions with different brands.
2 weeks ago
bee gee
I visited this store on July 30th while traveling from overseas. My daughter needed a doctor-prescribed medication that she had lost during our travels. The Pharmacy employee made this process very simple for us. He was friendly and very helpful during a stressful time for our family.
3 months ago
Aubrisha Allen
Tried to return a product because it had caused an allergic reaction and had a male employee start to very aggressively demand I show where the reaction was. Really did not appreciate this interaction as it is embarrassing and a violation of privacy. (this was before the store closed)
1 month ago
David Hunke
Really poor experience here at the till. 3 staff all talking about a man to each other. Continued talking during transaction. I suggested they stop and the girl serving should focus on mr as she asked me twice about if i needed a bag. I …
1 month ago
fahmida pe
I went to look for some aluminum free deodorant and asked a shopkeeper if he knew whether they have some or not. The first answer was : "you need to read it" and I ignored that comment. He looked for it with me in the section and found an …
1 month ago
Brenda McIntosh
It's a Boots! You know what you're getting. Need razors, cotton buds, plasters, or foundation? Boots is your place. The food they sell is a little bit cheaper than other grab-n-go outlets in the city as well. Do your wallet a favour and …
8 months ago
Joseph Gorecki
My fave boots ever!!! So many different brands and soo big. You must visit when you go to Covent Garden
2 weeks ago
Samiat Balogun
The worst Boots store in town: unfriendly staff, scarse inventory, crazy floor plan. First you waste time finding what you need, and the in a line to pay for it.
4 months ago
Andrii Azaiev
Very Good service and staff.I am on holiday from California and i think customer service standard in London is very impressive over all!
2 weeks ago
Blanca Castaneda
Sign and website say it closes at 11pm. It was closed at 10.10pm. I wasn't the only one frustraded at the door.
3 months ago
Christopher Laher
It's probably one of the biggest Boots I have ever been to! Incredibly huge variety of goods, I loved shopping here
1 month ago
Samuel Wilkins
To be fully accessible to those who need it would be better if pharmacy was on ground floor, but appreciate commercially that wouldn't be the best arrangement. Well stocked with helpful staff.
1 month ago
Ian Schmidt
I was really disappointed with the new store. It was difficult to find day-to-day items and the concept seems targeted towards up-market beauty brands...yet the advisors working at Clinique knew very little about their products while other staff seemed more concerned with their own
make-up rather than helping customers.
6 months ago
Donna Joyner
Very helpful staff! I love the Fenty Beauty line!
6 months ago
Saara Anniina
I went shopping tonight for the first time Andrea who works in Clarins department was absolutely amazing !!well done boots and well done Andrea
3 months ago
Annabeth Maura
Fantastic, huge Boots store with lots of different make-up brands on sale.
6 months ago
Aleksandr Zavgorodny
Best Boots in the world! Feels like a high end beauty lounge!
1 month ago
Deveraux Spicknall
Very big branch, not nessisarily easy to find everything
3 months ago
R P
Nice place to shop...check out Rashida Dixon...at Estee Lauder...a must!!!!
3 months ago
Itsaree Myers
Great store with amazing beauty products and efficient knowledgeable staff
2 months ago
Jerry Bryson
The staff at advice and prescription section don't know what they're doing.
2 months ago
Rahul Chadda
Very large store, clean, bright and nicely laid out
6 months ago
Cindy
I really like coming into Boots as they good offers on lots of different things including drinks and snacks
8 months ago
Gordan Frimen
Ample options, possibly the biggest (and certainly the newest) Boots location in London.
1 month ago
