Embassy of the Philippines
Embassy Embassy of the Philippines, 6-11 Suffolk St, London SW1Y 4HG, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 6-11 Suffolk St, London SW1Y 4HG, United Kingdom
Website: londonpe.dfa.gov.ph
GPS coordinates
Latitude: 51.5084850Longitude: -0.1306615
Location on the map
Get directions
reviews
Chris Henry
Went there to sort my passport. The process was easy and simple though id advice anyone to go there really early as the que gets really long by mid day(1-2hr wait time).
10 months ago
Roslyn Cargill
I sent an email to the email address provided on their website. A helpful reply was provided within 2-3 days. Of course, I would have appreciated a quicker reply, but I didn't think it was unreasonably long.
4 months ago
D Nelson
Poorest and awful customer service! Staff are extremely arrogant and disrespectful.
3 months ago
Ellen Moreno
Very long waits but really helpful friendly staff.
1 month ago
Emelia Boyko
I renewed my passport here last Aug.13,2018. A very pleasant experience I had, fast and straight forward. Make sure you have all your required docs with you for fast processing. We only spent 45mins in the office. Except to those ladies in …
3 months ago
Dmitriy Dobrodickiy
Good service
2 weeks ago
Jack meoff
They almost never answer phone calls or reply to voice mails. When they do answer, they are not useful and the information is not helpful.
Poor communication with customers.
9 months ago
Deanna Korth
inefficient, inconsiderate staff, just applying for passport it will take 4 hours, very unclear instructions.
3 months ago
Lu Dechev
I went to have my passport renewed today and it took me only 30 minutes to complete everything. The staff who attended to me also suggested that while I'm there, I might as well register as an OFW voter for 2019 elections. It sounded smart and convenient for me so I stayed another 15 minutes to complete my voter's application.
4 weeks ago
Ryan Rademacher
Please fix your website! It has been down for at least 2 days. I want to download forms.
2 months ago
Chris Rumke
All staff should be fired or be asked to go back to philippines! All are rude and unhelpful! Looking down on their own countrymen!
Remember you retarded embassy staffs, Yes we need your service but remember that you had the privilege to …
9 months ago
Leah McDonough
The staff aren't helpful and they're rude. They laugh when I asked them about my visa. Very disappointed.
2 months ago
Eric Ross
This is not embassy "this answering machine!
Zero passengers service zerooo"
4 months ago
Chris Rhodes
Terrible terrible service! Standard waiting time is 2 - 3 hours. What a total waste of someone's time. Not enough staff to attend to people's queries. I really hate this place!
5 months ago
Kevin ODonnell
Philippines Embassy London!! If there's more lower than 1 star for this review I would definately chose it!(-)negative ⭐ thats how I expressed my experience!!!
4 months ago
Dhruv Phatak
For an office based in London, this place is unorganised and inefficient. The staff are not friendly and are very arrogant. This attitude should change especially to their fellow Filipinos. And if you’re a Filipino reading this, you’ll know what I mean.
1 month ago
Jenna Baird
First of all this is embarrassing! The embassy, staff, and how everything is being handled is proper unprofessional. The website does NOT work! The phone does NOT work! No wonder the country itself has no progress in any way at all. Being …
9 months ago
Matthew Doherty
mid range phones was actually manned today, helped on a few occasions, but some staff are good! others mmmmmforget it! hence mid stars
5 months ago
Tom Oswald
They do not deserve one star !
Incompetent, rude, unhelpful, overpaid and lazy.
Not cutting edge in the slightest bit ! Wasted half the day in a stupid que system which is akin to 1900’s technology !
I’m not wasting my precious time at …
5 months ago
Karly Windham
London is dead. Sat on a train during rush hour on my way to the embassy, not a single voice heard, not a single smile appeared from a single face, people so wrapped up. Off the train to find all you could hear is footsteps, no chatting, no …
3 months ago
ramona williams
It's a bit of a hit-and-miss. I recieved good service a year ago but currently, infrastructure needs to be sorted out as soon as possible. The staff is super slow and the system for queueing can be improved.
10 months ago
Joe Bloggs
Please answer the phone. Or reply to our left messages. We live outside London and need a list of requirements before we visit you. Do you really want us to travel there to get the requirements and visit a second time? It will cost us …
10 months ago
Melissa Cooper
Waited 2 hours in a queue to be told i need a document to renew passport that wasn’t informed on the website and that i can get a photocopy, came all the way back to london again with the photocopy documents only to be told i have to ask …
4 weeks ago
Luciana Prieto
This is very embarrassing for me to read all these reviews. To think that some of the Filipino ways haven't changed at all here in abroad. For goodness sake let's probe to these people - English or otherwise that the Filipinos can do a good job if not a better job. Let's forget about the mañana habit and act like professionals.
6 months ago
LETHA JOHNSON
Process is Poor - there was only one person manning the counter (and pretty much handles everything) and another person in the cashier who is always in and out of his seat (mostly out).
Long Wait time - Took 45mins for the Queue number to …
10 months ago
Valdez Valdez
Smiley staff with friendly ambassador.
7 months ago
Helene
What a waste of effort and browsing our very own Embassy Website in the UK. In the FAQ where you're suppose to have at least a glimpse of what to do or even just a simple explanation to know what are the requirements needed to sort out your …
4 weeks ago
Seth Campbell
Noone picks the phone up or returns your email enquiry
4 months ago
Brianna Cundick
Fast and straight-forward.
5 months ago
Ruth Homer
Currently waiting for my wife and kids to sort out passport renewal. Here for three hours so far despite being early this morning so be as early as you can.. They ask for documents not listed on the website so bring everything and copies of …
9 months ago
Jeici Magana
I was there 8:15 am yesterday for passport renewal. The doors openned 8:30 am and people can get application forms. I went there with all forms filled out and required documents ready (photocopy of current passport).
I was #49. By 9:00 am, …
6 months ago
Lawrence Williams
People kept cutting the queue and they are allowing it. Only one person in the till and the others just come and go. No proper instruction about where to go first, where to get the to do-list. Just very very innefficient. They served 2 people in 1 hour. Frustrating
7 months ago
Karen Stos
phone never ever been answered !!!
could not pay the employee so they all left ?
4 months ago
Ivy Tang
A third world service from a third world country no photocopier available my estimation is they were seeing 15 people an hour very small inclosed building no privacy when seeing a consulate worker people pushing in talking about issues that …
4 months ago
Valarie Gabriella
Asked for information. On the email I received there was misinformation. And the contact number provided was for an energy company nothing to do with any embassy never mind the Philippines one.
9 months ago
valarie johnson
I did not request for my ballot to be sent in to my address but the embassy sent it. Saving me time to go to Embassy? or just another cheating for Mar Roxas? I dont mind going to the Embassy to cast my vote!! My query now is if you can send me the receipt of my ballot then i will be fine..!
6 months ago
Matt Hebert
One star isn’t enough! One of the most inefficient places I have visited. They have recreated the Philippines here in the UK. Toilets are like that of a Philippine Ferry Terminal with no toilet paper, no soap, no lock on the door and a …
10 months ago
Bradley Kuester
@Michael Parsons, mate you are so lucky (you should put that luck to use...) because you always get the best of service every time you go to the embassy office.
From the contact number down to queuing, you really need to dedicate your …
8 months ago
Nazim Uddin
No one answering phone call. Website info is limited. Very poor service.
5 months ago
A W
Man employee very rude not helpful. Waiting time ridiculous waiting more than 2 hrs. Need more staffs. Improve your GMARC PLS
5 months ago
Peter William
Useless disaster, I tried to call them maybe 30 times in different days , no one is answering on their phone number , the email they have invalid. and returned to me ( it says the recipient email box are full :))) how can we know and ask for inquiries????
5 months ago
Lucy Blair
Excellent navigator for searching certain locations and navigatng other places.
10 months ago
Jean Tremarche
WHEN I CAN ACTUALLY GET THROUGH TO THESE PEOPLE I MIGHT JUST CONSIDER WRITING A REVUE! The number is constantly engaged, ringback unavailable, and they don't want to answer emails!
3 months ago
Benjamin Whitney
pahirapan talaga dito sa Phil Embassy London. I dont really know what went wrong in terms of telephone service. It keeps on ringing but I am waiting for nothing. Its a malingering act or talagang wala initiative to pick the phone up. Mr …
10 months ago
tommy anderson
Bad staff selection
1 month ago
Andrew Hilton
Very bad service they cannot even reply on how many emails ..almost 10 days everyminute we calling no one ever answer I give voice mail still no answer what's the purpose of giving their number even email no answer of our enquiries ...they …
3 months ago
Susan Smyth
Quicker than I thought.
4 months ago
Emily Paugh
Dreadful. Wife went to get passport renewed. Why you have to go in person instead of doing it by post or online like everyone else god only knows. Ridiculous long wait, hot day no aircom in waitingroom. They only accept cash on wedsite …
6 months ago
Rob D
embassy dont answer calls or emails .
have left voice mails still no responce
have been 2 embassy two times .
took my details
still no responce for a none quoto immagrant visa .
7 months ago
Marvin Lucas
Why every time I phone the Philippine Embassy there is nobody answering the phone? I have also left my details and phone number so someone can phone me back as per their automatic answering machine and still no one phones back. Does anyone if their phone service is manned at all?
7 months ago
