Barclays Bank
Bank Barclays Bank, 15-17 Tottenham Court Rd, London W1T 1BH, United Kingdom:
98 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 15-17 Tottenham Court Rd, London W1T 1BH, United Kingdom
Website: barclays.co.uk
Phone number: +44 345 734 5345
GPS coordinates
Latitude: 51.5171559Longitude: -0.1311836
Location on the map
Get directions
reviews
TIMOTHY VESTAL
Very Poor service and was waiting there 4 hrs and nobody coming to help and they are playing with their tablets and laptops
2 months ago
Leo Alvarez
Abysmal service. The branch appears to believe that automated screens are all that is required. I wanted to change some foreign currency. I was given a queue number, but with only one member of staff on the counters I left after a long wait with nothing happening. Unless you have a lot of spare time don't use the branch if you want to conduct any face to face transactions.
6 months ago
Carla Gunn
A small branch but staff are very helpful and it's not too busy!
8 months ago
Mckinley Jenkins
The employees in this branch are incompetent or are intentionally misinforming clients! I have asked about the account without overdraft and I have received technical gibberish that in principle it's not possible because transactions are not done in real time etc. However on Barclay's website I can clearly see Cash Card Account which is exactly the type of account I asked about.
8 months ago
William Hearne
BEWARE CORPORATE BANK ACCOUNT TAKES AGES TO OPEN!!!!!
The process has three stages: booking the meeting with an account manager, the meeting and then receiving the details of your new account. My experience is detailed below.
Booking the meeting: it is easy you can do it on your phone BUT I had to wait 2 weeks to actually have the meeting.
Meeting at the bank: Person was friendly and process was quick
Receiving bank details (opening account): Its been three weeks since the meeting (5 WEEKS IN TOTAL SINCE I CALLED TO BOOK AN APPOINTMENT) AND I STILL DONT HAVE THE BANK ACCOUNT OPEN! The "friendly" manager (Mrs. Begum) told me I would have the details in one week at the latest (which is a long time but I accepted) and it has been three already and I have not received anything. Tried calling their "getting in touch" number and when they try contacting her it always gets sent to voicemail.
COMPLETELY DISAPPOINTED IN BARCLAYS
6 months ago
H Spencer
Disgraceful service. They have no idea of how to manage appointments properly. If you have an afternoon to waste just come in.
3 weeks ago
Brenda Ware
Fantastic experience
3 months ago
Robert Oleksy
The guy who stands entrance of the bank is really rude and doesn’t help anyone to open an account. Very unfriendly attitude of him.
3 months ago
Jessie B
Terrible service. A mess of a place, their cash deposit machines never work and just today one swallowed 200 pound cash and said error - without giving me any proof that I deposited any cash. The response was slow, rude and skeptical. I still don't have my cash back.
So regret opening an account at this branch.
4 months ago
Spencer Zielke
Too many people, they should add staff to accommodate all..
8 months ago
Suzanne Richardson
This review is for this branch only. I have dealt with other Barclays and been quite happy, but this branch seems to have the most incompetent people working at any given time. No one could respond to my questions directly, everything was evasive, and after 2 frustrating weeks of dealing with them, the branch promptly told me they couldn't accept my request and I would have to go to another branch or another bank all together. Expect to wait 2 weeks to open a student account. Expect no help or direct answers from the staff. Expect to be treated like dirt. I would only come here to take out money from a cash machine. But this Barclays branch is the lowest of the low.
9 months ago
Brenda Posthumus
After booking an appointment, I was well serviced. They are very helpful on international students account.
3 weeks ago
Carolyn Goff
Good service by the manager and the counter guy he got things done quickly and professionally. although there are many bad reviews, I was impressed
3 weeks ago
Ana Lopes
Spend 45 min to print statements with all new computers and welcoming staff on phones. Well disappointing services.
8 months ago
Takako Asaka
Terrible that despite you being open you don’t have anyone to help on the counters and close them at 5pm might as well be closed.
3 months ago
Bill Shilling
Dumbest people ever. Still waiting for the apologies.
2 months ago
Bobby Smith
Incompetent and lazy staff. Pathetic services.
Barclays have become fat, entitled and arrogant.
Leaving Barclays was great decision, one I recommend to everyone.
I am now with Metro bank. A bank that actually respects it customers!
3 weeks ago
M Batista
It's funny how one is conditioned now as a consumer to read the reviews, research and decide. Reading the reviews for this bank, it would be the last bank on earth to go to.
But guess what. The behaviour is fundamentally flawed, because happy customers usually dont write anything, and unhappy customers go ahead and deliver their hatespeech. In the end, you only see the few people who were unhappy, and not the majority who were happy.
Came here despite the reviews due to being recommended by a friend. Had an appointment with Jorna. Received great service, barely any waiting time, friendly, professional treatment. All my questions were perfectly answered and I walked out with my account being readily set up in one single session, no messing around. Was explained how to use the banking, even eceived help installing the app for the bank. There is barely anything they could have done better. Absolutely nothing wrong with this branch.
6 months ago
Matei Psatta
Worst service ever.. don't ho you will just gent annoyed
6 months ago
Sally Siegel
Terrible staff, terrible waiting times, terrible service.
8 months ago
Chasetoysinc
I have my branch here and they were very friendly. However if I were to do it again I would probably go to another branch since this one is often packed since its close to UCL and therefore full of students.
6 months ago
Stuart
A disgrace. I waited 55 minutes to see someone and all I asked for was to receive some bank statements. People came after me and were seen before me
5 months ago
Kail S
weting 2 hours
2 months ago
Andrea Moore
Worse customer service. They don't care about customer.
3 months ago
Jamie Rovithis
Terrible slow service with no sense of urgency or respect for customers time. Considering changing my bank.
6 months ago
Anushanth K
Extremely slow service. No clear instructions
4 months ago
Malik Lowry
Great service
4 months ago
Hatem Nassar
Grossly incompetent people
3 months ago
Svitlana Stoyko
4 machines out of service - had to queue for the desk just to deposit cash.
6 months ago
Elise Fryml
Very disappointed.
3 weeks ago
Mike S
Embrassing customer care with, disorganized and messy. Very poor front desk with 1 manager. Long waiting despite very little traffic. They lost me as a client even before I got served.
3 weeks ago
Khalil Qatu
Worst banking experience ever; on top of that the manager looked like a nonce
4 months ago
Robby Sieminski
Literally slowest brunch ever. Every time I go there I spend at least 40 minutes waiting. They must be severely understaffed. Worst service I've received anywhere in Barclays.
3 weeks ago
Brent Mattison
its says open until 7pm on thurs but the counter closes at 5pm
you can only go in after 5pm if you have an appointment to see someone.
A bit misleading, I wasted a trip into town
2 months ago
Lisa Peloquin
Long long wait times even outside of lunchtime rush. Had to close account.
3 weeks ago
Franklin Ribeiro
Slow but good
6 months ago
Stephen Huber
Disgusting Bank Staff.
They blatantly lied about bank policies and froze my account out of spite.
I had it resolved 2 weeks later but the experience will stay with me forever.
7 months ago
thomas ray
Nice and patient
10 months ago
Paul Wilson
Wait times are expected for the location.
3 weeks ago
Jennifer Snow
Staff is very disrespectful
8 months ago
Kimberly Cannon
Barclays legal
6 months ago
Rukhsar khan
what is the branch name of this bank?
8 months ago
Walt Thomas
ok
3 weeks ago
Burt Weekley
Obviously this branch closed and moved somewhere else on Tottenham Court Road. No. 2 or something.
8 months ago
dan tibbetts
Calil o melhor gerente do banco , o mais atencioso e competente! Ajuda muito as pessoas! Pena que não trabalha mais na agência!
3 weeks ago
Jim Sciulli
服务人员很耐心，态度很好
6 months ago
Alayna Collins
Personal de super categorie
6 months ago
Joanne S
Zillth
11 months ago
1
2
