Sparrow Hill Cars
Used car dealer Sparrow Hill Cars, 11 Hanford Way, Loughborough LE11 1LS, United Kingdom:
23 reviews
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Address: 11 Hanford Way, Loughborough LE11 1LS, United Kingdom
Website: sparrowhillcars.co.uk
Phone number: +44 1509 212004
GPS coordinates
Latitude: 52.7771414Longitude: -1.2014462
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reviews
Erica Hansen
Buying a car is pretty nerve wrecking, especially if you’ve been saving for some time. I got the car I’ve been holding out for, for some time and really recommend Chris and his business. I would recommend Sparrow Hill Cars to friends and will visit in future. So far my car has been great, it required a fix which the dealership took care of and I’m looking forward to driving it!
3 months ago
trayc Ceer
Really nice staff and good service. Will add to review when we have had car a little while longer! Only just driven away. Good mitigation of Covid 19 .
6 days ago
Chris Andros
I have just purchased a car from Sparrow Hill and I have to say it, they were fantastic. The service i received was second to none. I wanted quality, efficiency and a good deal and that is exactly what I received. I am really impressed. One piece of advice I would give to people viewing their cars online, don't make your judgement on the pictures alone, go and see the car you like because I found that the pics online were nothing like the quality of the car it was a hundred times better. Great job Sparrow hill I will buy from you again.
6 months ago
Wei Pang
Initially happy with the sales experience , in the middle of covid 19 was still made to feel very welcome by the salesman and happy with the appraisal and price for my p/x by the owner , however after experiencing problems 6 weeks in to my new vehicle on the motorway returning from wales to Birmingham the vehicle went into limp mode , I contacted them saying I could not find any warranty documents in my vehicle file to which they replied did I purchase one , at no point was it inferred that the vehicle only came with 30 days warranty (std consumer rights). Every car I've ever bought from a dealer came with a std 3 month warranty so didn't question at point of sale and feel that if this was made clear my decision to buy could of been different . Garage said because I'm not local it would be better for me to get it looked at locally or they could look at it clear faults to see if they reoccur and if they did they may be able to look at it at cost if a simple fix , I've since had the car diagnosed locally and found EGR and DPF fault codes but have lost faith in returning the car to sparrow hill for repairs and have decided not to be a repeat customer in future
Update : the power steering rack has now gone 8 weeks in ( been leaking for while I'm told now failed) obvs not spotted at their Mot or service , can't drive car, no offer of recovery, this car is costing me a fortune
10 months ago
Rashid Iqbal
Excellent service on car purchase and part exchange, would highly recommend this family firm. All you have to is choose a car and tax it (£0 for Fiesta Ecoboost!), they do everything else!
They service and MOT the new car, including any advisory faults thrown up by the MOT, and deal with the paperwork for both vehicles.
First time purchase from a dealer, very good experience.
4 months ago
Muhiduddin Shahbazy
I went to Sparrow Hill Cars to help my dad to find a car and he had been let down by a main dealer. Martin was amazing, he was helpful, informative and was able to support my dad to choose a car that was suitable.
1 month ago
Rob Cole
Great service. I have had seven cars over the last seventeen years. Wouldn't go anywhere else.
2 months ago
Armando Cabrera
Bought a Tigra from here. Given a service and fresh 12 months MOT. Changed back tyres even though legal. Very professional service would recommend company.
2 months ago
Iliana Morales
Would have given you 5 stars. Don't get me wrong the car we brought is lovely ,but to end up in the garage four months down the line after paying quite a bit of money for the car we have now ended up with a £580 bill to get repairs done,which should have been checked by you before selling the car to a family. I think you need to look at extending your warranties to at least six months or more as we do not think three months is enough.
5 months ago
Tina Jonhs
STAY AWAY
Martin sold me a car at asking price, I did not haggle at all to get the price down. LESS than 28 days later the water pump had broken and head gasket was on the way out. I politely returned the car and asked for a refund, which I was entitled to under the Consumer Rights Act 2015.
Disgusting that such a 'reputable' garage a) treats customers like this and b) doesn't offer a warranty of any sort.
Guess you can't offer a warranty though if you sell bodge job cars.
STAY AWAY AT ALL COSTS. NOT WOTH YOUR TIME AND EFFORT.
6 months ago
Carson Poe
Sold me a car with a sympathetic mot! Only just found out today taking it for its mot! Every brake pipe was badly corroded putting my wife and daughters life at risk everyday. Now it's going to cost me 500 to put right. He left the new mot he gave me completely blank with no advisories. I know this because I checked the cars previous mot's on the .gov check mot database website.
1 week ago
Oliver Wright
I have just travelled 471 miles back from here after buying a pick up and wouldn't hesitate to recommend them. I live in northern Aberdeenshire. Throughout our interactions, they were open and honest and gave both the good points and bad points about the truck. They were happy to fulfill my requests for extra pictures as I was traveling so far.
5 months ago
cscottbeach
Everyone was really helpful and nothing was to much trouble. Would definitely consider using you again!!
5 months ago
Alex Fortune
Very helpful ....not at all pushy. Definitely recommend
1 week ago
Saint Michael
Correct company!
11 months ago
weiyu xu
Very friendly members of staff, quick and easy purchase, high quality standard of vehicles. Very happy with my first car!
1 week ago
Jack Lorraine
Brilliant service - wouldn't buy a car from anywhere else!
7 months ago
rabia sevimer
very smooth purchase of a Nissan NV 200
3 months ago
Corey Biggs
Good service put themselves out to help
6 months ago
Lakshmi Saranya
Friendly and helpful
6 months ago
Jeff Palm
Everything was ok
5 months ago
samantha pursell
A(
1 week ago
Dallas Explorer
Usual used car dealer not impressed
8 months ago
