Embassy of the Russian Federation
Embassy Embassy of the Russian Federation, 6/7 Kensington Palace Gardens, London W8 4QP, United Kingdom:
109 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 6/7 Kensington Palace Gardens, London W8 4QP, United Kingdom
Website: rusemb.org.uk
Phone number: +44 20 7229 6412
GPS coordinates
Latitude: 51.5099310Longitude: -0.1925042
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reviews
Luciano Cianciulli
I would like to thank staff The Embassy of Russian Federation and in particular Mr K Sokolov-Sherbachev ,in helping solving the problem with my passport. Quick service, very helpful an approach !!!
1 month ago
Tatiana Pinheiro
I had a very positive experience on Monday when have applied for a passport.
It was easy to get an appointment online.
Passport application took less than 20 minutes. Olga who helped me was quick, efficient, informative, and very kind.
Staff are exceptionally friendly and helpful even in pandemic time.
5 months ago
Tony L
Every year things are getting better, fortunately. The process now is more efficient, the people working there are - well, just normal people, who know how to smile and how to help.
The website really could use redesign but overall I think this deserves 5 stars.
6 months ago
Hayley Geiwald
Very Helpful people. We came yesterday and managed to apply for 2 kids passports! With not fully completed forms and translation. Thanks To Tatjana she is stayed longer than supposed to be to solve our documents
6 months ago
Daniel Wedlake
Latex gloves mandated but not provided. We went in like we were about to perform a colon examination having purchased a pair from a Sri Lankan over the road at a duly inflated price. Of course, the tired-of-life staff surrounded by decor that was more tired still were not wearing any latex or masks. But that didn't stop them from displaying all the hallmarks of the minor and largely unnecessary public officials that Kafka so succinctly characterised in The Trial. The once proud Russian bureaucrats come across like a cohort of hasbeens, clinging on to the attitudes of power a civil servant might have been entitled to in a different time, but their practices such as accepting cash only as if that were even a thing these days speak of an anachronism that succinctly sums up their nation. Seen better times.
4 months ago
Lorraine Smith
I would like to thank the staff of the russian embassy for helping my children to renew their passports. The situation was very complicated. Thank you very much for your understanding and patience!
6 months ago
Larkin Garbee
The contact person who has a man was not helpful at all and wanted to get rid of me on the call , no proper support was provided on the call. I decided to cancel my trip to Moscow due to this . Very disappointed
5 months ago
Virginia Gumaer
THE RUSSIAGATE HYSTERIA: A CASE OF SEVERE RUSSOPHOBIA
2 months ago
Ashley Faulkes
Staff politeness depends much on their mood. They can be very helpful one day, but on the next day they will not service you (like, you could leave your 3-yo daughter alone at home).
Also, there is one major downside - Putin is the President of Russia for 20+ years.
10 months ago
Maggie Shore
very rude.
they don't take our latter for Burma.
1 month ago
Nick Ouellette
The service was comfortable, parking is next door. Remember to take cash for payments, masks and silicon gloves.
6 months ago
Amicam Agency
Stuff is just doing whatever they feel like. Could give a bit more guidance as to what we wait for
9 months ago
Kostas Dimitrakopoulos
Very helpful, even in pandemic
4 months ago
Don Howson
Very helpful staff
1 month ago
Wasunthara Suttadit
Horrible service! Called them today, had two simple questions, but alas! Incompetent girl on the phone with attitude was not able to answer whether they suspended e-visa services for EU citizens and if I can fly to Russia from London as EU citizen. I guess Russia does not need tourism????
9 months ago
Kimberly McCollum
Amazing people, working very hard! Great team!
10 months ago
Sunny Moon
You can't enter without gloves (which are proven ineffective against covid), but all the employees don't even wear masks.
8 months ago
Abla Atoubi
Very rude staff!
1 month ago
Denis Rotnov
Staff at the desk can be more friendly. The atmosphere was like “get out of here, we are tired of you all” and the price list can be changed.
2 weeks ago
Teresa Tapia
Great building
1 month ago
Nash Colbia
Very fiendly heipful polite
11 months ago
Bob Hoffman
I visited Russia in September and had a wonderful time. Very friendly people. Staff at the Embassy very helpful.
1 month ago
Kathy Ray
I am undergoing a huge shock and surprise in a POSITIVE way! Having have to deal with Russian Embassy in New York, I got used to enormous lines, wait times and rude inhuman service. Russian Consulate in London was the opposite of it. Amazing hearty staff, fast service, helpful advice and my daughter's passport was ready in 6(!) days! In NYC for example it was never less than 6 weeks. Absolutely a pleasure to deal with London Consulate. It was quite cold outside and we were let in immediately, I really appreciated it. Quick service inside : 10 minutes - in and out. Easy to get appointments. Nice, calm atmosphere. I honestly would be happy to come there more often.
5 months ago
Rochelle Soyemi
Nothing short of 5 stars. I got my application approved all very simple.
1 month ago
Jeremy Tucker
Information is not synced between departments. Staff is not friendly. The building is not painted well like other embassies nearby. The entrance is horrible and not accessible. Huge space to improve.
1 month ago
Web Webster
Awful place. full of Dictators
11 months ago
jacky kain
Nice building and facilities. Polite and helpful service/staff. Paperwork seems to take forever, but it's not fault of the embassy. Russian bureaucracy is rather confusing, and some requirements aren't stated on the website.
3 months ago
Rhonda Johnson
Stop sending people to watch our Embassy. Otherwise we will act.
Who is walking around the Embassy during the day dresses in sports wear and casual clothing holding mobile devices acting like you are new in town.
Fake Couples we have a close eye on you.
You even use more than one person with different dress styles.
Stay away we are watching you to.
1 month ago
Jason Bradley
Great service of all kind provided here nothing is not on the agenda past of present love it great job!
1 month ago
Kevin Ortega
If you can help it, don't go there for anything. I don't need any of your useless/non-existent service, with people there not knowing anything, everything needs to be spelled out for them and they still make mistakes, using old dated documents that are not being used in Russia anymore... And don't just assume that everyone comes to your embassy lives in London. It's about being efficient and sorting people's issues when they come without delaying just out of principle. Incompetent, money grabbing people.
1 month ago
Chase Evans
Charlie Lindsay Fynn British thug insurance ? Spreading Russian disinformation.
3 weeks ago
Camesha Hampton
Andrew Davis and worked with Israel to make a good list of lies about high-ranking Russian officials, including the Russian president who works with Israel, the whistle-blower said that they had a meeting at his home in Mill Hill
8 months ago
Veronika Kosikhina
Best place in London to have Uncle Vladimirs Polonium Tea . Mouth watering and incredibly refreshing
You will never need a hair cut after just a few sips of wonderfully brewed Po 210
3 months ago
Blair Barr
Super freash mouth watering Russian tea. I won't drink it all at once as I need to get up in the morning haha get it I get up. 5 out of 5 can't put my finger on it it just makes makes you feel alive inside.
2 months ago
Mandeep Kaur
Awfully rude staff, especially the guy at the reception. It feels like this embassy exists not to help people but to bring people down
4 months ago
Tom Wilton
Great people, shocking dictator.
10 months ago
Damien Jacot
I would say it is a massive improvement to the way it was run before. Overall a much less stressful experience. Staff are much more helpful than before. The security guard at the gates is friendly and welcoming and even the ladies working there manage the odd smile. Hopefully things will only improve. Fingers crossed. After all that's been going on in Russia, it wold help if the Russian Embassy gave a positive impression.
1 week ago
Joseph Merryweather
Good place, would be Putin 5 Tzars, but a bit too communist for my liking.
5 months ago
Vicki Wright
Massive improvement now days in service and staff compare with 2000 +
Happy with everything now!Great work! Thank you all
3 months ago
dem donuts
Good service in the Consulate
11 months ago
Mimi Piquepanse
Brilliant service a definite improvement compared to what it was about five years ago. Helpful and professional staff. Love the security guy by the main entrance Jackie Chan himself A*****
5 months ago
Alex C
My mother went here to renew her passport and she came back telling me that the staff treated her horribly. She said that they called her stupid for asking questions when they said they couldn’t renew her passport. It’s pathetic. It doesn’t matter where people are from, if you’re gonna act like a bratty teenage boy then don’t work. Nearly £50 was wasted on nothing. Thanks a lot.
2 months ago
Rich Amo
Such a huge improvement from about 5 years ago. Way better facilities, staff members are really polite and helpful. Overall a fantastic experience
4 months ago
Blockstop Motion
I've been today in Russian consulate as my company requested police checking crime records and it only one day when they are not working with costumer. But the man who was on a phone kindly ask me if I really need this document and how long I been traveling? Of corse I need this and it take me 2 ours in train and underground. Gentleman let me come in and they take my documents. In 1 month document will be ready. Great people, exesekent service. Thank you very much.
4 months ago
Jane Macek
When can I start work
1 week ago
Michael Karelis
After 2 days of attempts to reach your number I send you an email and text on facebook about a woman from SAINT PETERBURG who visits UK and during 2 weeks attacking me and my friends on social media with abusing profiles using my name and pictures, registering my number on internet sites in UK and Russia.The person was reported to the MET POLICE IN UK , ACTION FRAUD AND POLICE IN SAINT PETERSBURG.I provided you all details I have got for the person - photograph picture she is using in Whatsapp and her phone numbers in UK and Saint Petersburg.No replay been received from you.
6 months ago
Olivia Johannes
The place is hotspot for russian imperialists and expansionists, just look at their OFFICIAL TWITTER ACCOUNT!
It's is hard to get a visa if you are ukrainian, even if you are british national... and the looks you get!
Boy don't get me start on pricing there!
Stay clear off that building, if you really need to get a visa(especially if you are Ukrainian) fly to Germany or something!
1 week ago
Sara Siddiqui
Greetings from America! Love u guys sorry about all the bad press but well u know lol!
6 months ago
Ken Katz
Appalling. The online system for making an ppt doesn't work, and no-one answers the phone. It's like they want to humiliate you in any possible way that they can.
3 months ago
Tanishka Arora
Like the country and its people its fantastic, wish we had a leader here who cared about his/her their own people like Mr Putin does his along with their culture and identity of which ours is being eroded.
3 months ago
