CameraWorld Ltd
Camera store CameraWorld Ltd, 72 Wells St, London W1T 3QF, United Kingdom:
207 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 72 Wells St, London W1T 3QF, United Kingdom
Website: cameraworld.co.uk
Phone number: +44 20 7467 9914
GPS coordinates
Latitude: 51.5169591Longitude: -0.1374168
Location on the map
Get directions
reviews
Alis Cabral
Great experience when entering the chance. Was there to trade-in some of my camera gears. The inspection took up to 35 mins and the processing cash was very quick. Just make to bring a piece of ID when you want to trade-in your photo and video gears.
1 month ago
Christopher Zalewski
I recently purchased an Epson scanner and was very pleased with the level of customer service as well as the quality of the product. Shortly after ordering online, I was contacted directly by a member of staff when a slight delay in delivery was expected. They took care to keep me informed, managed to reduce the delay and delivered barely a day later than originally expected. Outstanding customer service from CameraWorld.
2 months ago
Sea Otter
Friendly knowledgeable stuff. Highly recommended.
1 month ago
Dreadz D
So fast shipping! Highly recommend, perfect customer service. :)
4 months ago
Gill Chester
Recently bought a Vanguard Alta ball head for my tripod from these guys online. Great service, great price, great communication. Product is brand new and arrived very quickly! Many thanks
10 months ago
Kayla Nations
Great equipment at a good price. My camera stand works well and is even better than a more expensive one I bought a while back. Very friendly staff
10 months ago
Matt Smith
I recently posted a review regarding a recent part ex deal against a Canon R5 that i wasn't entirely happy with, today i was contacted by the MD who acknowledged that my part ex should have been better than originally quoted, and went the extra mile to compensate the original deal i was offered. Can't say fairer than that, excellent response, faith in CameraWorld restored. Thank you
4 months ago
David Mcnally
Just received some film I ordered from them: excellent service, super fast, great prices, loved the thank you note in my package!
6 months ago
Evelyn Williams
Very helpful staff, you will always find something u like here.
6 months ago
Livi
Great shop. Is Hasu still around?
4 months ago
Randy Willard
I wasn’t sure about how to go about selling my camera but from the initial phone call to the appointment itself it was such a pleasure. The process was super easy and I had the best people in store to advise me and guide me and I was treated with honesty and the great Know-how the team had was used to my benefits to make sure I get the best service and deal possible. Bless them all for making my day today and I can on recommend. True professionals and excellent service! Thanks
3 months ago
Byron DeGrave
Hands up I am a pure amateur photographer with a basic D3300 I came in last weekend for the first time after going to a handful of other camera shops....and I was really impressed with the staff and range of gear + second hand equipment!
While I was there I watched staff check and reject lenses people were trying to trade in for cash, because they did not meet the high standard of the store. Which gave me confidence that the second hand stuff I might by would be top quality.....which it was!
The member of staff I spoke with took his time and offered lots of advice on what I could get for my money and shared his own experience, which really helped. He also ensured I was aware that online sales prices applied in the store (which I didn't know).
Long story short, I came in looking for (but not planning on buying) a travel lens and left with A Rodes microphone and a great second hand 28-200mm zoom lens ( including a quality guaranty). Totally not planned but so happy with the gear and the service that I will be coming back to by in store when ever I need more kit!
Highly recommended!!!
2 months ago
Janice Vassar
Really helpful and could not do enough to answer any and all queries. Did not catch the name of the guy I was working with but know he was studying politics. Had a great experience, didn't feel pressured into buying but am really happy with my new canon. The shop was out to help make the best purchase and not sell the most expensive item. Would definitely recommend.
3 months ago
Quantum Ordinance
excellent service. Staff are always knowledgeable and very helpful. My last order was delayed but I was kept appraised regularly and only billed once order was shipped. highly recommended.
6 months ago
Changri Xiong
These guys are super helpful and expert in what they do. I recently purchased some filters and a camera bag. The customer experience has been outstanding, not only have been very professional and patient but also offered a vast variety of options.
2 months ago
Andy Sherman
Really terrific, personal service from Dale Hawkins and colleagues. Sold 2x Nikon SLRs with several lenses and accessories. Best price offered in the market. Helpful and accommodating even though I arrived at the shop at closing time. No quibbling on inspection of the kit. Rapid payment.
4 months ago
Christina Collins
Super professional, kind and friendly people. They are always makes my day.
7 months ago
Cam Vacek
Store is closed! You should update the opening hours to respecting others people time!
11 months ago
Catelyn
Took over ten minutes to try and get through, when I finally did the employee on the other side of the phone was so rude, with absolute no customer service. He kept repeating hello, on the phone and I asked if he couldn’t hear me, he says “no I can hear you” Instead of apologising for the difficulty getting through he made me realise, we aren’t going to be able to purchase anything with his Attitude. We want someone genuinely friendly, not moody or rude... makes us as customers feel so awkward, asking questions or purchasing goods.
- addition I did not call at 8pm, but thanks for making me further realise how unprofessional your services are. I called at 5pm during business hours as it said open on the google home page of your business.
Thanks for your reply, whether you were confused or not. Should fact check before replying back to customers who were dissatisfied with your services.
9 months ago
Cody Becker
They tried to rip me off. They offered me £285 then only offered £50 in shop. The offer was online with a two week deadline which had just passed. The item was absolutely mint, only mounted twice, still under warranty, and they gave no reason for the meagre offer. Absolute thieves. Stick to buying and selling your stuff online and we should all celebrate when they go out of business.
3 months ago
Martin Popovic
I ordered a product online, the product was exactly as described. The price was excellent. Delivery was very informative and by DPD with hour delivery window which meant I could plan my day. The product was very packaged aswell. Would 100% recommend and will be buying from them again ???? thank you.
4 weeks ago
KungHao Wang
I sold my used Canon lens here and I was very happy with the experience. I was quoted a fair price based on my prior research and the staff was friendly and straightforward through the entire process. I'd highly recommend this place to sell your old gear.
2 months ago
Rocio Lobato
Nice range of all the usual brands and some really fairly priced second hand things too. Staff are friendly and have great product knowledge. Didn’t buy from here today but would certainly go back in the future based on my experience this time around.
2 months ago
Rich Ayers
Staff here are very helpful, friendly and above all, go the extra mile. Even i couldnt find what i wanted but really appreciated the time they spent and support i needed.
Will certainly recommend friends/family.
2 months ago
Sally Woollet
I saw a Nikon 70-210 mm 4-5.6 afD lens on your website but the accompanying photograph showed the non-D lens - a very different proposition. I decided to phone you to ask for clarification and I'm so glad I did. The staff member located the lens in question and confirmed it was in fact the D version. It was listed as Excellent ++ but he said it looked near mint. It arrived next day as promised, securely packaged and I can confirm it is as described - near mint. I've taken a couple of dozen test shots and couldn't be more pleased with my purchase. Quality, value and great customer service! Highly recommended - buy with confidence.
2 months ago
Ati T
The website should make it clear what the new store stocks. Visited shop in London in search of a flashgun. Told that they don't stock them anymore. Assistant could not help. I felt a bit foolish that I had not looked at your website more thoroughly and that it was my fault. Not sure whether I feel like going back to the new shop.
4 weeks ago
Daniel Todd
This place is great! I went in to take a look at what they had. While I was there, the guy helped me remove a peice of lint from my camera mirror! Super knowledgable, down to earth, and personable!
I’m glad places like this exist!
6 months ago
kalpana Kalps
Couldn’t recommend this place more. Very knowledgeable staff. Great stick and good prices too. Everything you could expect from a decent camera shop!
4 months ago
Ashley Jones
Great service.. bought my first film camera today and the man who sold it to me took the time to teach me something... thanks!
5 months ago
Andrew Teminski
This is a review of their online part of the business. Ordered a tripod which I needed in couple of days for a trip. My delivery address is for a concierge we have for several flats in the area, but specified my home address as you need to do anyway so that the concierge can assign the package to you.
Next morning I get a call from one of their operators, to explain the address situation. Did that twice, still was not clear to him, saying he has to talk to his manager (another very great client service employee, as he didn't talk directly to me, maybe he would have understood better), and he decided that somehow the address is not matching the card address (wasn't aware that the delivery address was used for the card address) and decided it was "risky" and he cannot deliver. I have to mention it was a 100pounds transaction...so what was it that risky as long as the transaction was approved by the bank? Was I buying a 2000pounds camera? No, it was a bloody tripod which I really needed and I should have order it from London Camera Exchange where I never had an issue, but they had a better price at that moment.
Funny thing is that before I bought from their store a Sony 70-300 G lens and other stuff and even sent the receipt to them by email so see that I am a "usual" client. After two emails not even a sorry for the inconvenience, explanation why they did that, nothing, ignored totally.
I had tens of orders from Amazon, never had an issue. Recently bought from Amazon Fujifilm 56mm 1.2 R and Samyang 12mm 2.0 and other items, totalling £1,058. In two days was delivered at my concierge.
But CameraWorld cannot deliver a £100 tripod. Very shameful, as I said in my email, for sure you lost a client. I am sure you don't care, as you proved when you didn't even replied to my emails (even if the emails were sent when I was very unhappy, angry I would say, this review was posted more than two weeks from that moment, maybe, maybe you would have replied in the meantime. But you didn't). Good luck in treating your online customers like this. Fortunately in the store you had nice people (last year at least when I visited)
3 months ago
Heather Long
I was very pleasantly surprised stumbling on this new and used camera shop in the middle of London. Staff were really friendly, there is a surprisingly large range given the size of the shop and I stoa load of Fuji instant film for quite a bit less than I'm used to paying on Amazon.
They have bags, lenses, cameras, tripods, accessories and lots of film for traditionalists.
2 months ago
vivek m
I was given great advice. One employee took the time out to help me choose a good lens for wedding photography. Then another Member of staff assisted me with the electronic gadgets of CF card readers. A small shop with a lot of variety. Price variety also inside. The choice to buy used/like new lenses is also in this shop too!
4 months ago
Adri an
I had a camera where there had come some sand inside the lens. I called these guys up and they were very helpful on the phone. I later arrived in their store where they started looking and blowing the sand out of the lens. Then they made sure the camera was all in order. After the check up they didn’t want any money! Thanks for the best service and your friendly staff who helped me :)
8 months ago
Deana Pourian
Tried to place an order online with my two different debit cards I use daily, went through authentication process by text etc. Impossible to know if order has been successful or failed. Letting me wondering if my account was going to be debited or not... This is unbelievable. They did not dare answering my email either. Cannot be trusted!!!
2 months ago
Nadia
Brilliant customer service from people who know what they are talking about, very competitive prices.
I know I will be returning again.
4 months ago
Reedah Kasim
Very helpful and knowledgeable staff. Good selection of kit,in the heart of town
3 months ago
Michael Toler
I had a photographic emergency a few days ago and the team were incredible - not only did they have what I needed, but they were also so kind at a time which was incredibly stressful. This reinforces the need for physical stores yet again.
2 months ago
Heather Kelchner
cameraworld is with out doubt is the best company i have dealt with , they are polite and very understanding the quality of used equipment is top grade i have used all the other leading camera outlets but in my view camera world is top rated by myself above the other photographic outlets highly recommended buy with confidence
6 months ago
Marilyn Burroughs
I love shopping at Cameraworld. The staff always make you feel welcome and always give honest recommendations to help make an informed decision. Never pushy sales which is why I continuously return to purchase and trade goods with this company.
5 months ago
Pavielle Wuerfele
I was heading to a different shop and just so happened to see this place on the way, really glad I did because the prices here are much better! Will definitely be returning, I'm so glad I stopped by.
2 months ago
Gerhard Steinhauer
Very knowledgeable staff, good pricing. Would recommend.
6 months ago
Matt Good
Honest and good advice.
8 months ago
EL Marie
Great shop, professionals serving here, good detailed information for a begginer!
2 months ago
Aleksanteri Kekonen
Went in to store with the intention of placing pre order for Sony A7r iv and asked if could leave deposit and pay balance when I picked the order. The staff just looked at each other for a full two minutes and would not answer me. When I pressed for an answer they just laughed and full payment now else no deal.
Was willing to leave £1,000.00 as a deposit and when they laughed I just walked out. Went into jessops and you can pre-order and we will charge your cc when we despatch. Clifton cameras just wanted £5.00 deposit.
Never going to deal with them again. Totally unprofessional I can spend my hard earned money elsewhere.
4 months ago
Yuliya Yaskevich
I've been shopping here for a few years now....staff are very happy to listen to your EXACT needs and explain items and accessories in detail. I've bought many used lenses from here at a very good realistic price and of very good used quality. Will continue to shop for many years to come. Well done all of you????
6 months ago
lalage gergour
Generally though these guys know their stuff and are very helpful although I've had a mixed experience.
One person I dealt with was excellent! He was very down to earth and I received a very personal and thorough service. (5 star)
The other was very impersonal saying "sir" every other word like an 80's sales person. (2 star).
So it depends who you get and what kind of service you like.
Good equipment though and like I said, generally very good
4 weeks ago
Levi swords
Went in for some impartial advice and they certainly delivered. Will be back to make a purchase soon!
4 weeks ago
Cari Bray
These people possess overall professionalism! My family admires their work. The
atmosphere of the studio is lovely and the crew working there welcoming and polite. I’ll go there again, for sure.
6 months ago
Noelle Murray
I appreciate that they're trying to run a business. But as a customer who has made a 30 min travel in pouring rain to purchase an item, who also has seen the product online as a fraction of the price and better condition, I don't appreciate being told, not much can be done about the price. Really not that keen on the "not my problem" either.
Thankfully I've made the purchase elsewhere and I know where I'll be spending my money next time.
My advice with the store, double check prices only before you purchase, unless you want to pay the mark-up premiums they offer.
8 months ago
Merlandie pierre
The stuff is very nice and helpful, and they have good knowledge of their products, and they also have tones of second hand cameras and accesories!
4 weeks ago
