Grays of Westminster
Camera store Grays of Westminster, 40 Churton St, Lillington and Longmoore Gardens, London SW1V 2LP, United Kingdom:
122 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 40 Churton St, Lillington and Longmoore Gardens, London SW1V 2LP, United Kingdom
Website: graysofwestminster.co.uk
Phone number: +44 20 7828 4925
GPS coordinates
Latitude: 51.4914010Longitude: -0.1391074
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reviews
Celine Tranchard
It reminds you what it was like going into a store where the staff really know about the products they sell. Post lockdown it's all a bit hectic and it's by appointment. Still great to visit.
2 months ago
Marilyn Grandjean
The best Nikon shop outside of Japan and Becky is cute
9 months ago
Stephen McGuire
Very impressed with the service I received from Raffi at Grays of Westminster. My order of lenses arrived the next day. No small feat as I live in France. This is not the first time I've ordered from Grays since moving to France, but the first time I've written a review. The delivery time was the same on both occasions.
Grays is the only proper Nikon specialist shop I know of in Europe. If you need something for your camera or a lens, which you cannot source locally, they will have it in stock, or be able to obtain it from Nikon for you and have knowledge of a solution to keep you going in the meantime.
I have only purchased second hand items as I trust their grading system. My lenses were classed as mint- and I can't see anything other than brand new lenses in front of me.
I visited the shop a long time ago in 2007 when I lived in the UK and, from what I see on the weekly live streams, it hasn't changed - just has more stock.
I can only say as I find. Excellent customer service from people who know their subject, Nikon cameras and lenses - I don't know how they retain the information on so many different items, but I'm glad they do.
6 months ago
Miguel Hartford
I recently purchased a used Nikon D5 body from here, described ( & priced ) "100% As New". It was missing the original software, which had been replaced by a "copy" of it, which obviously breaks copyright laws, also missing the hotshoe cover and one of the charger covers, so not 100% As New at all. Definitely wouldn't buy from them again..
3 months ago
Adam Cadei
TOP!!!! If you looking for something about Nikon...No doubts.. go there! Is smal shop in the plinco area but very organised. They have camera, lens, accessories for nikon ( just 4 Nikon )and the ground floor is totally full of lens from 2 hand with really interesting price, off course you can try all items and they give you 14days for trial in case you not satisfied you can have money back or choice something else and 1year warranty!! What else would like? I found 2 really professional and kindness guys Tom and Konstantin that spend time with me , left try the lens that I wanted try and answer to all my questions.
Very recommended.
4 months ago
Janet Reyes
I recently purchased a Nikon Z50 2 lens kit from Grays of Westminster via the website and I am amazed by the fantastic polite and professional service that I received from start to finish. I am delighted with my purchase which was at an excellent price. Very highly recommended and I now intend to visit hopefully by next summer.
7 months ago
Cam Leon
I have used this firm for mail order always helpful prompt postage
3 months ago
Jennifer Long
Absolutely amazing service! Only a small order as I needed a 4th SB-R200 for the R1C1 set up, ordered online at 11.30am and received the very next day at 10.15am., so not only the cheapest supplier I could find but probably the fastest too. Will certainly be placing further orders in the near future and being not that far away hope to visit the shop in person once things are back to some sort of 'normal'. All I can add is a big THANK YOU!
8 months ago
Gabriella Engelbrecht
Brilliant service when I bought my Nikon Z5 camera kit online and even saved a lot compared to other camera stores. My camera arrived the next day so well packed and therfore in great condition.
6 months ago
Simran Saini
I got a smashing deal a few years ago on an end-of-line D2Hs and since then I have only ever bought my Nikon cameras and lenses from Grays. Today I received a book (Nikon - 100th Anniversary). I had a £20 Grays voucher which was valid on purchases over £100. I was so excited to use my voucher on this book that I somehow overlooked that the book was exactly £100 so my voucher was not valid. Grays ought to have refused to sell - the voucher terms are loud and clear - but very generously they proceeded with the sale.
I subscribe to Gray's quarterly magazine - Nikon Owner. Its great to receive a glossy magazine these days instead of a pdf (though you can access it in pdf if you prefer, plus all the back-copies). There are various magazine subscription levels, each includes an extended product warranty - right up to 5 Years on their new Nikon kit and 2 Years on any secondhand Nikon kit you buy from them while a subscriber.
In summary, Grays offer keenly-priced new and secondhand Nikon kit, great customer service, and the option of an incredible warranty.
6 months ago
Elliot Brook
My go to shop for Nikon everytime. Service is exceptional and professional. Great service and great warranty too.
8 months ago
Andrew Harris
Superb service, arrived the day after ordering, a great price unbeaten anywhere else.......would strongly recommend.
6 months ago
Noor Elastal
My visit some years ago was a sort of pilgrimage to see the legendary Nikon emporium. A fantastic place for any Nikon enthusiast. I met and chatted to Gray and even though I only bought a BR2 reversing ring I got brilliant service that I've not forgotten. It's a shame I live so far from London now!
2 months ago
Edward Morris
After using Nikon cameras from film to digital, I always wanted to visit Grays of Westminster. I had the chance of a visit last Thursday. This quaint little shop, packed with Nikon cameras and lenses, had a sense of oldie worlde, and a good old personnel service. I found it to be a cross between a office and shop, although small with display cabinets full of Nikon, on two floors. Plenty of Nikon stock. The staff were welcoming and informative. Well worth a visit for any Nikon enthusiast.
2 months ago
Jacob Gonzales
The most excellent of Photographic shops. Knowledge, stock and customer service of the highest order. Any Nikon user in London should call in, you won't regret it! Top drawer!
5 months ago
No Scope
I was looking for extra batteries for my Nikon Z50 at a time when no one had them in stock. The few places that did have them seemed to be marking up the price because they were scarce. Then I happened upon Grays of Westminster, they were selling them for the RRP of £50 each. (approx £10/15 lower than the others) I inquired if they had them in stock and they got back to me very quickly saying they did. I ordered two and they delivered them within a couple of days. The ordering was easy and smooth. I even got a message from them a few weeks later saying that some of their messages had gone missing and could they help me with anything. I exchanged messages with a very helpful and pleasant staff member with the lovely name Foteini who was concerned that I hadn't received the batteries, I put her mind at rest, we traded pleasantries and said our goodbyes. All in all a very refreshing experience from Grays of Westminster. I would highly recommend them for anything Nikon. Thank you Foteini :)
11 months ago
Ashish Jain
Fantastic place. If you love anything Nikon you must visit. The staff are very helpful and certainly know their stuff!
2 months ago
Ruth Pedigo
The best service in the business. Unquestionably the best Nikon dealer in the country. Polite, professional, and with a depth of competence that can't be matched elsewhere.
3 months ago
Dustin Pooler
If you want anything nikon this is the
Alidins cave to find it service a 10 price of items a 10 and help you cannot find better i have used them for years and they are the best thankyou looking forward to calling in again
5 months ago
Noobbreakdown Torres
I offered for swap for another Nikon product a lens worth much, much more than wanted camera. You offered me up to 100 pounds value for my lens. You do not deserve even my one star!
2 months ago
Pascal Dubois
On my visit to Grays of Westminster, I found it to be a delightful store to visit, every corner of it covered in all sorts of beautiful and quality Nikon Camera equipment, from film to digital, manual focus lenses, to autofocus lenses, and when asked for information on a particular item it’s all described in detail, by very knowledgeable and friendly staff, it’s a pity I live north of Birmingham, otherwise I would personally visit more often.
Roy
4 weeks ago
Steve Alwart
Friendly and knowledgeable staff. Extensive range of used equipment. Far more than any other high street camera retailer.
4 weeks ago
Braden Chick
A small looking shop from the outside but a veritable Tardis on the inside, the shop has the best collection of new and pre-loved Nikon’s.
The staff are welcoming and always seem to be busy.
Try before you buy I think is a great service, and chance to ask any questions.
You are not forgotten once you leave the shop either, with communication via social media platforms and their own Nikon Owner publication
I found the shop easy to find and only a short walk from Pimlico Station. There are plenty of places around the shop where you grab a bite to eat or a drink, especially important if you have travelled some time or distance, maybe a coffee machine in shop would be nice and allow time to build a rapport with the knowledgeable staff.
Speaking for myself, one happy customer
2 months ago
Tye Reynolds
Best Nikon shop ever (second hand and new).
Friendly and educated staff.
4 weeks ago
Anthony Rizzoni
I went to have a look for a F3 to get as a present to my dad. The shop it's like a boutique and you feel a bit underdressed when you walk in but they are really nice and not pushy. The man who served me took the time to show me the different options there were in my price reach and answered all my questions about the camera. Since I have to ship the camera to Italy he bubble-wrapped it for me.
I walked in to have a look and happily walked out with a fabulous F3 and a 50mm f1.8 with 1 year warranty.
Great service, nice shop.
4 weeks ago
brian dozier
If you are a Nikon owner this is the place to come. Great selection of gear both new and second hand. The service is great and this place is more than just a shop with lots of events organised and do on, is a community. The only negative is the opening hours but they do deliveries wherever you are. Love this place.
2 months ago
Greg Ratti
Amazing service, looking at a substantial lens for myself and kept coming up with lots of questions and they answered all of them professionally and quickly. 110% would recommend.
3 months ago
Mike Mitchell
Popped in to have a quick look. Very friendly and helpful staff.
2 months ago
Sally Kemp
Recently bought used 50m f1.4, I had a post delivery query re a lens hood. The service from Grays to resolve me query was outstanding. Simply by putting the customer has left me with a great feeling and as formGreys a customer for life.
4 months ago
Yunior Ortiz
What can you say about this shop. Amazing. Unbelievable. Inspirational. Frankly this review would end up book length !. If you are a Nikon user, or might become one then there is just no where else to shop. Incredibly knowledgeable & friendly staff, an array of Nikon cameras that make your mouth water ( & your pockets lighter ! ), their own glossy &informative magazine. Grey's (headed by the charismatic Gray) enjoys a worldwide clientele & a worldwide reputation
4 weeks ago
Kayla Schmahl
Very helpful and friendly. It is a really great place to come to if you have questions or problems with a Nikon.
2 months ago
A R
I wanted to upgrade my Nikon D600 to a D750 4 years ago. I looked at Jessop s in Portsmouth. Then at Grays of Westminster. It was cheaper for me to go by train to Waterloo then underground to Victoria,and walk to Churton Street to do a trade in with the most Nikon Nikon sales people in the country! I did the deal with a lady and mentioned the fact that I had come from Gosport. She said EE are quite keen on price!!! What an understatement. The first tow I used them I had seen a Nikon 70 - 300. I said I wanted to see this secondhand lens. The salesman spoke to Gray Levitt who said that’s not secondhand it’s new and 6 months no interest! Who ever said they are expensive is s*hitting in his hat.
Roger Mitchell.
5 months ago
Unicorn Lover
I always enjoy going to Grays - I've been doing so since I first discovered the shop in around 2013. It's like the John Lewis of Nikon: fairly priced, with great customer care and friendly, knowledgeable staff. Put it this way: I was never one to buy used camera gear because there's always a risk it's been abused. Not so at Gray's where item conditions are very conservatively described (the D800e I picked up today was listed as Mint- but I cannot find any marks on it) and there's a long guarantee included. I would not go to any other shop for my Nikon gear.
4 weeks ago
Etty Benitzhak
For Nikon fans in London, there is no other place to be. Small but well stocked shop with very good prices and a large range of old and new 2nd hand equipment. Always helpful staff make it a pleasure to visit.
3 months ago
Chris Longo
A professional magazine hosted and backed-up by a really nice team. They have always looked after me well. It is not surprising that they win so many awards or are visited by so many famous people!
6 months ago
Melissa Spencer
Outstanding service. Simple as that. They kindly held a camera for me over Xmas and when I visited to collect I was even offered 10% off as I had reserved it during a promotional period. Thanks to Tabitha and the team.
5 months ago
Kimberly Correa
Went into the shop on Saturday not long before they closed. Tabitha assisted me with professionalism and smiles. We found the camera body I wanted at a good price and the purchase, with memory cards and subscription to their magazine was swift. I was promised an email to confirm the Nikon battery grip promotion.
To my delight and astonishment, Tabitha sent the email within 5 minutes of me leaving the premises.
That was truly outstanding service.
I returned today to buy an extra battery and for someone to fix the strap properly. Everything was dealt with without fuss and inside 5 minutes.
I know where I will be purchasing any additional Nikon products ... and I really must have a browse around their second-hand department one day soon.
Well done Grays.
10 months ago
Nevine Aly
As an NUJ photojournalist, retired, I discovered that I had a camera problem which needed urgent fixing. I called Grays as I had used them from abroad many years ago. My old D200 Nikon needed a camera battery door. The extended battery pack had suffered plastic fatigue and could not retain the batteries. So remembering how often Grays had helped me in the past, with equipment, lenses and advice and more , I gave them a call today which was quickly answered by a kind and charming young lady who explained to me that the camera door I was needing fast, was in fact within the extended battery pack! Outstanding kindly service. No impatience but caring explantation and direction. And hugely important as I need my camera later today. Many thanks.
6 months ago
Troy Tiffin
The only people who can deliver to the far north of Scotland without issue. I had my lens delivered within 24 hours of placing the order.
This is my third purchase from them (I think) and service is consistently very good. Highly recommended for any Nikon owner.
4 weeks ago
Angela Cho
Great for everything Nikon. Most knowledgeable and friendly staff, and very fair prices. Hey, this is Nikon. What do you expect?
I needed specific Nikon components and they were the only place in London for those parts. They know the Nikon line like no one else, and if you need a professional video or photo person, they have those too!
4 weeks ago
Jenny Brewbaker
Grays of Westminster is the only place to get Nikon products. They are extremely helpful, and delivered my D750 very quickly. The range of stock available is huge, both new and second hand. I didn't visit the shop this time, but i am sure i will be going there soon!
From now on, i will be buying all my Nikon products from Grays of Westminster!
6 months ago
Lele Brown
I have been buying new and used Nikons here since my FM2 in the 1980s. Service always exceptional. Prices competitive on used and new. Spent an hour weighing up the pros and cons of a D800 against Df felt no pressure from salesman (more like a consultant).
Update from a few years later- still an peerless shop. Helpful expert advice, no hard sell, very competitive prices.
2 months ago
Brittany Varnum
I live in Italy and I bought my used D7000 camera from Grays of Westminster.
I was totally satisfied with my purchase: customer support, package and shipment were perfect. The camera was in very good conditions like it was described on the web site.
I will recommend Grays of Westminster to everybody who wants to buy used equipment: you will not regret!
Greetings.
Davide Marino
4 weeks ago
Justin Conacher
A technical question solved through the patience and expertise at Grays of Westminster. That's why I return. It's good people that make a business work and they are very good.
Highly recommend them.
6 months ago
Todd Ostrowski
I needed to purchase a camera that would be the correct choice for taking pictures of my work, but as I am not an actual photographer, I did not know which one would be the most suitable for my specific needs. The staff of Grays of Westminster answered all my questions and concerns, generally helped me through the process, and I finally purchased a Nikon D3100.
I was very impressed with both their depth of knowledge and their immediate understanding of what I needed; the technical staff answered all my questions and the service overall was fantastic. In fact, the Nikon D3100 turned out to be one of my best investments. DD
8 months ago
Madison Davis
Went along with a friend to browse Nikon products. Small showroom but a friendly and professional team can be found here. The sales person answered all the questions patiently even though we let him know that we were there to browse and may not buy in the near term. Highly recommended for Nikonians.
4 months ago
Bacon penguin
Great shop very helpful will always go back when I'm in town
5 months ago
Jen Raber
WOW.incredible ,helpful and efficient service.Less than 24hrs to receive my camera.Favourable price for camera and delivery.Will use Gray's again for camera related purchases or tech help.Thanks to Fotia also.
4 weeks ago
Hans Janssen
As a professional photographer, and a lifelong Nikon user, it is of paramount importance that I can obtain the Nikon equipment that I require often at short notice, discuss my needs with those who are fully trained and aware of the products and services that they offer, and that the level of service afforded me inspires confidence to return again. Quite simply, Grays of Westminster in my experience, and my opinion is the finest Camera shop that I have ever had the pleasure of using, and visiting is always a wonderful experience.
Stock levels are amazing, it is a joy to view the collections of lenses on sale and I have yet to require an item that is not already held at the premises. Add to that first class service from a team that I have total faith in, in who's opinions I place my trust, and communications that are first rate, and for me, I have found a winning formula, an Aladdin's cave of past and present new and preowned Nikon items, and every visit an experience and a great pleasure. My wife came with me on my recent visit to the premises, and she really loved the level of service afforded her, and the knowledge and humour of Pablo, who helped us purchase the three lenses that we were looking to buy.
Grays is my first choice, and I always relish the prospect of a visit to acquire must have products for up and coming trips. This is a photography shop as though from my youth, where service, knowledge and professionalism are all key elements and for anything and everything Nikon, in my opinion, there is no better team and no better level of service than I have found at Grays of Westminster.
Paul Williams
DESPITE STRAIGHT LINES
9 months ago
Becka Simon
I have been a customer for many years. The service is exceptional and their knowledge of Nikon is likewise.
Because it is a very small shop, crammed with every conceivable bit of Nikon equipment both second hand and new, it can seem intimidating, but to be honest that is more about the space. It is more than made up for by everything else.
Like everyone else when buying, price is important. If Grays price is competitive then I would rather buy from them than anyone else. I often buy from B&H Photo in New York when the exchange rate is favourable and they are very speedy in their service.
Gays is a Nikon gem, if you want Nikon go their or phone them. If your happy with the price buy from them.
10 months ago
