Argos Cheapside
Department store Argos Cheapside, 66 Cheapside, London EC2V 6JP, United Kingdom:
99 reviews
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Address: 66 Cheapside, London EC2V 6JP, United Kingdom
Website: argos.co.uk
Phone number: +44 345 656 4251
GPS coordinates
Latitude: 51.5137980Longitude: -0.0927442
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reviews
Mo Handooz
A nice outlet and the staff were very helpful.
Patiently answered my queries. Purchased a dash cam that is good and worth the money.
Easy to select the product, pay and pickup.
1 month ago
Angie
Great store! Very easy to go in, select what you want and collect. Fast service!
7 months ago
Keerti Bajaj
Staff not very helpful excuse is about policy all the time even with manager I tried to explain my situation I have everything I'd passport ft number but still its all about policy I want to give 0 star i will not buy from this store cheapside argos
9 months ago
Salvador Hidalgo
Completely rude, unhelpful and the attitude made for an unpleasant experience. Staff re-training is an urgent requirement. Why does one employee have to spoil the reputation of what is normally a good team!
6 months ago
Jocksan Mendoza
Well located shop, I have asked if I need it help or any assistance. Nice service from Timba.
3 months ago
Eleanor Waters
Extremely rude and unhelpful. Lots of attitude and made no effort to try and sort out the problem. Other Argos branches are much more helpful and full of smiles to customers. Here they look miserable.
2 months ago
William Koch
no signs to indicate the pay till and order till. Just a small space with a long queue and two shop assistants who were incompetent clueless. Went there to purchase headphones....Didn't in the end because I was in the wrong queue
4 months ago
David Moore
Excellent and friendly customer service. Very convenient location and opening hours - will be back many times I'm sure.
2 months ago
Doug Lauver
Let users see what's available in the current store on your fancy digital kiosks.
Had to go into 10 different products to see what was available to me in that store took 10 times longer than it needed too.
The store staff we're great
5 months ago
Diane Brigham
Quick, friendly and accurate service - I was in and out of there within 10 minutes (despite a queue when I got there)
3 months ago
Lynn Stephens
Quick and efficient
2 weeks ago
Kelly Wegel
No contactless payment and unfriendly staff
6 months ago
steadfastday
Returned a product here 2 months ago, was told warranty would refresh. Item was defective after 2 months of replacement so just tried to return. Staff are clueless completely unhelpful. The manager told me my only option is to send them off which takes 2 weeks? Even though I had them replaced on the spot 2 months earlier in the same store! Said to me the reason for this is because there staff are not trained properly. Even said to me if she wasn't there I would've had them replaced that day, what a joke! Wont buy from here again for sure. If my item is defective you have an obligation as a company to fulfill the warranty I shouldn't have to send them off and be without a product for 2 weeks!
2 weeks ago
Juli Wall
I bought the product expecting good professional service but I've been very let down by Argos.
I took the product back to replace for a different model due to the original item being very poor quality and the store agreed to replace but told me to take it back to another store as they did not have the item in stock.
After taking time off work to walk to the other store I was told they would not replace it as the product was opened.
I would strongly recommend using Amazon instead of Argos due to their client friendly service.
7 months ago
Dikeledi Moepadira
Try to avoid unless you really have no other option. The stuff is rude, it looks like I own them much. If you want to return stuff, they will try their best NOT to help you. Their argument is “it is not a strong reason”. Their on store return policy is poor.
My advice: try buy online first, they have 7 days return policy. If you want to buy in store, try other shops
4 months ago
Jj Lancey
Good location. Good service. When busy, there are no signs to make it easy to understand where to queue and where to go to wait for your good.
5 months ago
Saksham Gupta
The store isn't very big but it's totally fine as I imagine most people don't spend a lot of time in there and if you're like me and pre-ordered online it's even faster. The store looks quite modern and minimalistic which I liked.
3 months ago
andyanna lao
The place gets crowded really quickly. I went into buy some rings. The lady who was serving me fed me wrong information that i could order the size i want and they will be delivered by 4pm the same day. She reserved the rings for me at a different store when i went they were out of stock and i was tokd that wad the wrong protocol. Nothing was done to assist me or help me at all. Unfriendly customer service.
2 weeks ago
Ups Freight
Bought watches, want to return... And they are making a fuss about me opening the box and wanting to return. Got unnecessary monday morning lecture about Argos stocking procedures, and how they need outer shipping boxes so they could restock...
3 months ago
Vincent Brunson
Collection took quite a while. Fast track made no difference
5 months ago
Sara Gathro
Some staff members have a bit of qn attitude, but there are some friendly ones too.
6 months ago
Thorsten Rinne
The service was increadibly fast even though I have ordered a dozen varied items
6 months ago
John Soja
Helpful to collect due to where I work, sadly the staff members need an update on customer service skills. One staff member when i first walked in waiting in line, I spotted her rolling her eyes at a customer who wasn't sure on what she was saying. Thankfully I got served by someone else who was a bit distracted at barking at the other employees (one that looked like she was new). Was left waiting for my item that I could see on the shelf behind this other staff member who was rolling her eyes at customers. I approached to say that's my item and the woman snatched the receipt out of my hand and didn't say anything. When I asked for a bag I was told in a sarcastic way 'they are 5p now you know'. Will use Argos again, but not Cheapside
4 months ago
Christopher Smith
Terrible experience, will never attempt going back to this store even if its the last Argos store on the planet. Staff were extremely rude, unhelpful and clueless. please close down this store or get new staffs
3 months ago
Devon Brown
Horrible service. The manager has no clue about their own policies. Then she gets personal and calls the customer a liar. Terrible ,and very disappointed by Argos
6 months ago
Saif Aljanabi
Easy to get to that's about it.
Rude and incompetent staff who give your items to other people.
Fast track never ready even when ordering hours before collection.
Waited 15 min for my pan set, when I complained they went to find it and took another 10 minutes to track it down and they realised it had been given to another customer who had just paid 1 minute earlier whose other items had not arrived yet.
USELESS.
6 months ago
Mody Nakhla
Very poor service and not for the first time at this particular Argos. I appreciate there were a lot of people collecting / buying items due to black Friday and cyber Monday but it was very chaotic in the store, as there are no queing systems, no organisation. Staff are not proactive and did nothing to bother to sort this out. On another and less busy occasion, staff v slow to respond and lack concentration. This the only Argos store where I have found service to be lacking. Maybe the small space does not help matters.
2 weeks ago
Oscar Arcidez
Great branch, centrally located , quick and nice service.
7 months ago
Hikmatullah Hotak
The staff are pleasant enough but the service is shoddy to say the least. I went 3 times to collect a reservation I had made only to be told that it was not there. When I asked on the last 2 occasions why and can't someone be called to find out where it is, I got the classic 'computer says no' response. On the last 2 occasions I asked the girls serving to ask the manager if anything could be done.....'manager says no' was the response. They then suggested that it was available at the cannon street branch, why don't you go there? I kid you not, they said that lol
So finally I ring customer services who were no better and I suggested they call cannon street and get it delivered to Cheapside branch for me.....revolutionary I know but it worked. So when I finally go to collect it I ask to see the manager, I'm standing there why they have a private conference at the till to discuss the fact that they are going to offer me a 10% discount. Did I ask for that? no!.......So I calmly let them finish discussing what they believed to be a solution and the 'manager' I say that loosely starts to approach the till and starts without saying a thing to me, to do something to the till. So I ask.....Excuse me are you doing some sort of 10% discount or something?......Yes I'm told........I didn't ask for that, I asked to speak to the manager. She proudly points to her badge and tells me she's the manager of 2 branches.....really?....I explained she can keep the 10% I'm not interested, what I'm interested in is the fact that the previous 2 occasions when I asked the girls serving to find out if the manager could do anything, why did she not feel that she should come up and speak to me, who knows, take my number and sort it out and call me and you know what she said and kept saying 'My staff never told me the full story'....really? Your staff never told you, this guy is back for the second time and this guy is back for the third time? So it's your staffs fault??? and she just had this blank expression on her face nodding.....well done you, blame your staff for your mistakes!!!
I loved the look on the girl standing next to her who went down earlier to talk to her, it had a 'Yes I f*****g did tell you' look all over it lol
The place is a joke
2 weeks ago
SFR Treasurer
Staff are not friendly. Not the nicest branch. Old street is better
6 months ago
Ann Mooneyham
Small branch but had my items in stock and was served quickly
8 months ago
Timmy B
Good to have a store in the city open till 20:00hours
6 months ago
Janet Jones
Bright but small place. Pretty efficient
7 months ago
Lydia Crow
disappointed.Lunchtime service was good even tho i waited i thought as i wanted to buy a ring and said they dont have it but Cannon Street has it. They reserved it. i went to Cannon street branch waited to find out that they do no stock jewellery. wasted my whole lunchtime waiting around and going from one branch to another to find out that dont even stock the item. Was very unhaappy. waste of my time.
4 months ago
megan bush
Great little Argos, very conveniently placed close to Bank station, so for many people it'll be a breeze to pick up pre-reserved items on their way home on on their lunch break.
2 weeks ago
Sophie Rush
Excellent service from a young lady called Asha. She helped me queries about a portable charger. A real credit to Argos.
2 weeks ago
Kyle Burkett
Good service however wasn't too busy when I arrived.
2 weeks ago
Rachel Tefft
Easy ordering and payment system and fast collection.
5 months ago
koya Floyd
Quick turnaround time and good customer service.
2 weeks ago
Sebastian Duhm
Item says in stock, go to counter to pay and collect and turns out not in stock and have to wait 3hours
3 months ago
Christopher Kosa
Always crowded, and a little small for such a central location. But the staff do their best to keep up with the traffic.
4 months ago
Adam Putt
Created unnecessary hassle when I went to return kindle!!! It wasnt used even once..it waa just opened to test n i dint like the interface so went to return! The staff said no..since it has finger prints it cannit be returned(utter nonsense)..there werent any!!! All papers,boxes everything was there but still the staff created unnecssary nuisance. The return policy is not at all user friendly!!!!!!
9 months ago
H C
Easy walking distance from my work, pretty quick turnaround time. Just to note this isn't in a Homebase store.
7 months ago
valentin markin
Argos is as Argos does. Prices becoming more competitive with Amazon - with the added convenience of a physical presence in a digital world...
6 months ago
Clarissa Evans
Bought Samsung tab A at Argos. Speedily service delivery with technology enabled.
5 months ago
Janet Grafft
A real step up from a normal Argos. Friendly and helpful staff and orders delivered in seconds.
5 months ago
Mark Lawlor
Bog standard Argos you get the same here as in any Argos. They do buy and collect which can be convenient.
9 months ago
weiyu xu
Poor service when trying to exchange a defective product. Good store let down by the staff
10 months ago
Joe Castellano
Good central Argos store, can get very crowded due to the size but they stock most things in the Catalogue and online. Friendly staff and very helpful.
6 months ago
Gail Nkosi
it's argos. how exciting can it be?
6 months ago
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