Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit 2-3, Anchor House, 123 Mile End Rd, Bethnal Green, London E1 4UJ, United Kingdom:
220 reviews
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Address: Unit 2-3, Anchor House, 123 Mile End Rd, Bethnal Green, London E1 4UJ, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5219008Longitude: -0.0496498
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reviews
Robert Oleksy
This shop needs improvement. Staff were not ready to help. I came to buy a fridge. After a while with no help, I went to Leyton store. I ordered from there. I hope they will improve.
1 month ago
Annie Riecken
Good service, lovely lady called Jubeada who me with my enquires
7 months ago
Mark hodge
Went to buy a laptop, checked the website prior so I knew which one I want. I waited for assistance and one came to me his name was Ahmed trainee customer service. The one I wanted was no longer in stock or my second, third or forth choice. Ahmed showed me other choices which I didn't want as I had worked out the aftercare and antivirus products prices which would bring the total not within my budget by this time I was ready to leave as I had lost interest but Ahmed did not give up on me, he was very helpful and found me another laptop. He has such a very good knowledge of the laptops which to buy to suit what I wanted. So on that note please note this in his portfolio.
5 months ago
Larrick Firkins
I'm still waiting for a cash refund from March. They've been closed. This is a disgrace.
3 months ago
Elliot Bruce
The store staff were terrible and decided playing with their mobiles was better than assisting me. Prices were wrong on a number of items as well...
2 months ago
Yuhe Cui
I visited customer service. It was great that they sorted what needed to be sorted,yet there is a part of the service that I didn't particularly enjoy. After long wait, eventually it was my turn. The girl tried to resolve my issue for about 20-25mins. Eventually,she called her colleague who did it within 3mins. Or less. It's quite annoying knowing that you just wasted your time. More annoying than that was that all along she was chewing gum. I know that is not a "big problem", but I generally think that chewing gums should be banned (like they did in Singapore). It's not pleasant to talk to someone who has a chewing gum in its mouth. She didn't chew with open mouth, however, it's still disrespectful when you know is there. So, 5 stars for the guy resolving my problem within 2-3mins and 1 star for the girl. 3 stars for overall service.
2 months ago
Patrick McDonald
A clean and well-organized store. Mohammed (63) was very quick, polite, and helpful.
2 months ago
DJ James
Unbelievably slow and disinterested to sort out problem (of Currys' own making) the first time with Monday morning lady - spent over half an hour on something basic. But second time was looked after by the truly excellent Dee/Dashna who sorted everything!
4 months ago
Mom Berg
No customer assistance to help or assit.
9 months ago
Rebecca B
Purchased a laptop at currys mile end, was very happy with the service and support provided by sebastien and the floor manager Hinesh.
They advised me on a good laptop for my son and explained the repair and support and broadband offers and I was offered the finance option which I took.
The way in which they both worked together was very good in supporting with the sale
I will always recommend currys mile end.
1 month ago
Andrew Fleming
Great shopping experience
7 months ago
Omari Gaskins
Good shop, prices for cable very high, no real choice for cables 1, or 2 types, i had only 1 option buy or not, i didnt buy not at price stated.
4 months ago
Zachary Saliba
Bit of joke this place. Went in here for a few large appliances, asked for help and was led to someone else in the department who was already busy with another customer. Once we saw they were alone we went up to the employee and she gave such an attitude when we asked if she was free and she said she was the only one working in the department?? Understandable since it was 45 mins before closing time and you wna go home but come on! If you haven't got the right attitude don't work in customer service! Same experience when we were ready to purchase our stuff. Nothing but attitude from literally everyone. Definitely a representation of management here. Been coming here for years and this place really has gone downhill. Good place if you wna get your appliances. Horrible for the experience.
2 months ago
Ibrahim Koroma
Good service just had to hunt for someone to help us buy a tv ...
5 months ago
Stryker Machine
Staff were very polite. Specially from mohammed lebbe.
5 months ago
Tom Bowen
Good place. One shop assistant was assisting all the customers and others are just chilling! One of them literally talking on the mobile (watch phone) while I was struggling to get some information. Anyway later I had to chase only willing guy who was actually available to help. Didn't buy anything. It was a sure sell but sorry, not today and not here.
9 months ago
william perkins
For all customers considering getting Team Know How cover - don’t get it, it’s useless. They make it impossible to use it, passing you from one customer advisor to another before you are so desperate that you chose to hang up after waiting one hour for someone to know what they are doing or have the courtesy to help.
4 months ago
Oluwafemi Odunayo
Great place to browse and buy your stuff without feeling pressured. But their customer service could improve a lot and act more professional in front of customers.
7 months ago
DM
Good place to buy electronic
7 months ago
Natasha Montiel
Excellent
2 months ago
Kurt Affhauser
Well presented store, clean and tidy. Staff readily available to help. Good range of electronics. On site parking available.
5 months ago
Daniel Waserman
Need to employ more staff. We had to wait too long to be seen so we decided to leave. Went to another shop and got a phone on contract.
10 months ago
Eleanor Stever
Very bad customer service. I was going to buy a JVC Bluetooth speaker- nearly £100, but the one set up as a sample wasn’t, OBVIOUSLY, working properly. I asked the manager (a large gentleman) whether I could try the product before I buy it, using a different one than the sample, and he said NO, I am not going to open another box of the product for you just to hear it before you buy it, which is kind of in breach of basic consumer right, isn’t it?
Anyway, I have left the shop not buying the speaker, and now I’m going to purchase it online.
This shop needs better, more sensitive and flexible manager on the ground. He didn’t sense that I was determined to purchase.
5 months ago
Nikki N
Well stocked quite large. Fairly good customer service. Average price. Clean and tidy store. Worth a visit for all your electronic household goods
1 month ago
Gregory Preston
I came in looking for a mouse, considering I work with one all day every day, I wanted to make sure one fitted in my hand comfortably. All the mouse products were in their boxes and I asked if it’s possible to check one out of its packaging, the staff member just shook his head, offering no help or not a word of suggestion, not even a word of greeting. An enraging experience. In fact the staff stand around in groups being very unhelpful and chatting amongst themselves.
9 months ago
sayed hamid
Came in to buy a chromebook and was helped by Samir, who was absolutely outstanding and helped us in every way to get the best deal, a real asset to the company. Well done.
2 months ago
Vickie lynn
Great quick service!! Washing machines available for nxt day delivery and installation. Five stars from me!
1 month ago
David Morrison
Friendly and helpful staff. Free parking. Range of products to browse from. Phone shop inside too. Very big and usually have good deals.
4 months ago
Aleisha Southerland
No one asks you if you need help or have you been served, "if you dont look a certain way" everyone around me was asked if they needed help.
4 months ago
Larry Downer
Was lovely , very fast , super friendly member of staff can't even compare to Westfield....much better.
2 months ago
Dave Bent
I ordered a item 26 june thay telling me arriving a week. when is arriving we will let you know.
But I called several times no one given me right information. Wery bud communicate. Your service.
1 month ago
Grace C
Useless Staff! Tried to sell me a cooker with missing parts! At a discounted price then tried to sell me a fridge 50 pound dearer than what it was online! Make sure you check your prices online first and don't expect any expert opinions! Don't pay 35 pound for a so called professional to plug a fridge in for you! P.s I'm a sparks!
1 month ago
Kristina I
The place is HUGE had stuff I didn't even know I wanted, and the staff are professional and efficient.
2 months ago
Andrew Seefeldt
Very good and staff helpful
9 months ago
Danielle Allen
Helped me the girl in carphone warehouse
7 months ago
Ken Petri
The guy who served is very good. Helped me find laptops suitable for my kids and is affordable. I bought two laptops due to him helping me by cutting down price where he could. Or else I would have bought one. He has a lot of patience too.
7 months ago
Murat
Great customer service.
9 months ago
Wanda Knows
Good selection and good value for money. Helpful and friendly staff
3 months ago
linda allen
Service has improved you can now find staff on the shop floor
7 months ago
Theresa Small
Their services was spotless.
Store located in a tranquil area with a huge car park. Love it.
5 months ago
Grant Rogers
Amongst some of the worst customer service I have yet encountered. Two staff members texting on their phones for more than a minute in eyeshot (I counted for fun) and could not be less interested in selling me a PC despite walking in with the intention to buy something. I am surprised this place can stay open, obviously has healthy online sales still.
5 months ago
Sandra Delgado
Do not make an order here for home delivery!! We bought a TV in store only to have the order cancelled by the store for no reason. Store management do not answer emails or calls nor do they respond to their own customer service. Good luck getting anyone to stop checking their phones or socializing with eachother to help you once you actually in the store as well. Anyone who doesn't understand why Amazon is killing the high street should stop by this store and order something for home delivery.
2 months ago
James Whitt
Wanted to buy a laptop, waited about 40 minutes before someone that wasn't chatting around passed by and i could ask for help, the laptop that i wanted was not in stock (and that's fine)the other laptop that i wanted was, so asked to pay with my plan finance and i was just asked to do the procedure online in one of the display computers in store (i could have just done that at home) anyway.... The laptop was £629 and the attendant was trying to get me to finance £700 (don't ask me why, and frankly don't ask him either because he didn't seem very secure either), something went wrong during the application and had to start again, then something went wrong again, cancelled my detail from the application and left the store
Shame i always liked currys.
5 months ago
Barry Carroll
Enormous range of items, knowledgeable and helpful staff and a good deal at the end.
7 months ago
Brandon Lewin
I just love technology and Currys PC world is like a very big tech play ground for me and that the staff have good knowledge of what they are selling to the consumers overall I felt that I was put first and that the sales assistant was very well mannered and was very helpful.
3 months ago
Kelly Hughes
Good selection of TV's and helpful staff
2 months ago
Zhenya Mkln
Whenever I go there, I'm so tempted to buy something even if I don't want or need it.
2 months ago
Jerrica Desjardins
This was very helpfull in that the advice that was given was second to none.we went there for help with an old apple Mac book and although they did not have what I was looking for they were helpful in directing us to the right Web site...well done especially the girl at the collection point.....we went today I was on mobility scooter so I was ushered right in was well looked after the man on the door was great he answered all the question took care of everyones needs and I saw everyone happy well done mile end road PC world
2 weeks ago
Mary Henning
Staff were not very productive in this store. Went in ready to spend my good earned cash and ended up having to ask numerous people for assistance before getting seen to. Gents that did end up serving me in the audio section then at the till were friendly enough but just didn't like how long it took to get service although it looked like everyone was doing nothing. On top of that my first few minutes in the store involved me and my friend being near deafened by one of the sound systems due to a member of staff (who was not serving anyone) continually turning one of the systems on and off at various loud levels making everyone in the section jump out our skins. All in all very happy with my products but think I will use a different store next time.
10 months ago
mammon mammonov
Picked up an end of line microwave oven here for under the market rate, it was unboxed but we got a great deal. The staff are friendly and even tho there was some confusion with our purchase, nothing was too much or too hard for the staff.
2 months ago
