Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Westfield stratford city, 25 The Arcade E20 1EH, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Westfield stratford city, 25 The Arcade E20 1EH, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5440486Longitude: -0.0062116
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reviews
tasha oldina
The shop is almost empty, only 2 customers inside yet you need to stand in the q and watch shop assistant doing nothing. I was about to spend £600 on TV but the shop assistant wasn't very eager to help and he was happy for me to leave and …
1 month ago
michael barry
I bought this laptop in currys pc store in westfield stratford london around feb 2019 unfortunately the product which i got the which is not bonafide one in which unrelated files exists in laptop ,dates back around 1995, and 2000 year, i …
9 months ago
Laili Saleh
Really bad customer service. Free for all at the entrance where the staff member had his back to it so people were going in and out using the same exit, then was told to wait, so we did, and staff would completely ignore us, including 2 …
2 months ago
Brian Mullarney
The worst costumer service experience ever in any CURRY'S I ever been! Wow! The members of staff totally ignored us. My wife and I decided to sit on the floor to wait for some merciful soul to come across, ideally we would have left , …
4 months ago
Angela Hauser
Extremely bad customer service.
An employee called Lily, which we are 4 together and visited the shop at Westfield Stratford today at 3:30 pm to check out the TV model we want then order online. She said she can only allow one of us to …
1 month ago
Anthony Hill
Ordered an item never turned up for the day I was promised, I cancelled the order and am now 3 weeks on still waiting on this store to confirm refund so I can be entitled to my rightful monies back absolutely shambolic service. Stay clear …
2 months ago
Mohsen Tootoonchi
Inside the Westfield Stratford city shopping mall. Towards the rear of the mall on the Lower ground. Not bad for electronic pick ups
1 month ago
Lily Chong
It's OK but I have had to wait 20 minutes to speak with someone of the staff
1 month ago
Iryna Josse
Nonsense. Nonsense. Nonsense. Nonsense. Nonsense. 5 stars nonsense.
6 months ago
Brittney sebelius
AVOID
terrible staff , terrible customer service...I tried to get a gaming mouse, the price tag was 35£ , the sales lady asked me for 50£ and the manager said the price has been changed the night before...if I can I will give them 0 star
2 months ago
David Woodbury
Great store.
David the manager has an impeccable customer oriented mannerisms his colleagues can learn a lot from him,they seem lazy and lack manners when interacting with customers.
Have interacted with over 4 assistants.
7 months ago
Kristy Holt
Where do I begin!!
So we tried to order an OLED tv on flexible finance that included a Nintendo Switch in a bundle, sounds easy right? Wrong!!
After over a week straight of trying to get through to the payment screen and multiple issues …
3 weeks ago
J L
Social distancing means long queue outside. Went down surprisingly quickly. Helpful staff. Easy exchange of product.
8 months ago
Madison Roberts
A shop where I go quite often,I have an account with the and all I need is a member of the staff to help me to choose and all the time is someone there to do that.
I personally recommend this shop.
8 months ago
Les Curtis
quite well organized with 2 separate waiting lines. Many people do not wait in the right row and wake up after 30 minutes that they have to wait so long in the other row. I hope to be of help to all who want to visit the store and not stay in the wrong row
10 months ago
Darlene Taylor
Excellent service
Victor was very helpful and efficient. The store was very busy but Victor was very happy to explain everything in detail regarding the camera I purchased. He provided an exceptional service. He is a huge asset to your company.
9 months ago
Vicki Wojtow
Disrespectful staff. Terrible customer service skills. Attempted to refuse me entry despite being exempt from any and all covid rules and regulations. Will be putting my hard earned money elsewhere. Left with a memorable yet truly dissatisfied experience...
2 months ago
Terri Hishmeh
Best place to purchase your original laptops, phones and accosories in London
10 months ago
Noah Huggins
I went beckon e6 London store to buy IPhone 7 for my son. There was non. We asked assistant any near store she advised us go Stratford E20 London with surity after checked on system store after 30 minutes covd 19 queue we entered some one …
8 months ago
sadiq khan
Big place to computer electronic items
1 month ago
Becky Waggener
A Fantastic store ☺️ but it's a shameful shambles that Adams Family IRA fraudulent activities are performed by AdamCuthbertson@moneydebtandcredit.com and AdamShaw@oneway.co.uk. The exact same thing happened with Maplin store's. We have had the same problems with Gadcet and CEX stores in Romford also.
8 months ago
Tim Floyd
30 laptops on display and only 6 in stock. what's the point on having a good display if you don't have the stock ? And even if you checked on line it shows there are 2 in stock but don't have them.
11 months ago
Pamela Moss
I have never seen the worst customer care experience before. Went to the store to buy headsets, a lady staff in a hijab was very rude with us. She did not allow us to even touch them and told us we can only look at them and make a decision …
2 months ago
Debra Wright
We went here to purchase a printer cartridge "which they did not have in stock", hence one deducted star. But they made up for with the first class customer service. A young lady came over immediately offering assistance / help and after …
6 months ago
Jeff Steinmiller
The 5 star review is for Mojo on the KnowHow desk who was very patient and professional, and gave us some impartial and reliable advice on what laptop specs to look out for as we were looking to buy one as well.
In light of Covid-19 the …
8 months ago
Brian Ambrose
Good service when buying a laptop but not good after. Was supposed to be in store 1 week later but after waiting 4 weeks with no contact from Currys went back to store to be told the order had been lost so we asked for refund and shopped elsewhere
3 weeks ago
Sharjeel Arshad
I was just picking up my item that was bought online. Bad customer service.. need to practise identifying a cx and sounded and acted so rude.
8 months ago
Steven Manheimer
Awful waiting times because they are busy forcefully selling insurance to whoever buys any tech products. Waited for 30 minutes for something that is supposed to be a click and collect!
10 months ago
Bruce Rose
Carphone warehouse insurance scam! Paying it for almost 2 years and they will tell you they can't repair your screen.complete regret to buy my phone in this store!
10 months ago
Nancy Kilian
Unbelievable. Waited 15 minutes to be seen to by a complete and utter rude member of staff.
Was even more concerned when i saw his badge was “part of Management team”
Showed no manners, and seemed he did not want to be there. Unbelievable …
3 months ago
Olivia Mro
Very helpful by your agent TYKZ. IS your branch of Carphone ware house at Canary Wharf likely to be reopened again ?
2 months ago
Juan Lopez
All staff were very helpful and friendly
6 months ago
Renat Shakurov
The manager is so rude and doesn’t want to help to answers to your Questions
4 months ago
havana sabbirith
Staff are rude and waiting times are astronomically long, for basic transactions. Awful shoo, awful sevice
10 months ago
Pretty Butterfly
The shop and staff really nice, not enough available products ...
2 months ago
Joseph Holmes
Very helpful staff, sorted me out with a washer dryer got it delivered quickly
10 months ago
John Craner
Waiting for every,and then when I do get seen,they start serving someone else
7 months ago
sharon burnett
I'm very happy with your customer service. I've been helped by Anica and Younes and they are amazing. I would definitely come back soon.
4 weeks ago
Anthony Hamblin
When ever I visit currys Stratford something goes wrong very rude management specially there is fat tall srilankan or Indian manager always argues with customer and you never get a chance to get your turn i hate to visit that store because that is the only store close to me. Next time I will post his name aswell.
10 months ago
Latecia Blackman
No wonder people don't want to go into stores any more to shop. 15 minutes I queued behind just one person as three members of staff did lord knows with customers in front of me. It wasn't even like it was busy to justify the queue. Clearly …
2 months ago
Dustin Chase
people wait 2 hours in line and when you enter the store they put on your neck all the expensive ones to buy not what you want and that they only have what they want to sell
10 months ago
Bill Bowe
I had some really helpful advice in this store. I eventually returned the laptop but because I got given one through work.
They were so helpful then too. Really recommend popping in if you're torn between certain brands or prices etc.
2 months ago
Macey Ragon
They have good customer service
7 months ago
Angeila Joslin
I bought a gaming laptop and the customer service was at a high standard. Even if it was really busy the employee was very kind and helpful. Was very nice experience.
3 months ago
Newbe eee
Waiting 1 hours in the end no stock for second time losing time and money with a very bad manager who can feel who come there for buy or no, even he can help me in 2 minute with checking availability and leave go Street away but no ,juste …
3 months ago
PB
Although it is big with many options but it has very unfriendly staff. Poor customer services.
2 months ago
Hillary M
I purchased a chrome notebook and was told I would get the receipt via email. I didn't and had to return to the store to get it in order to have proof of purchase. I was assured I would get it via email and I'm still waiting for it despite checking spam. However, I was dealt with promptly.
3 months ago
Jonna Wright
Actually closes 45 minutes before 6pm. Manager also mentioned a certain item was not available to buy at the store when it was clearly in view on shelves
11 months ago
Cruz Sotelo
Terrible Service. Staff that clearly does not want to be there + Manager included! 0 Stars!!!!
Went there to buy some earphones. When I got to the till I noticed something weird on them and I asked if that's normal and the cashier said …
3 months ago
Man Rocket
Very poor customer service from the administrators. I needed a voucher refund and manager hide. I had to call an useless number, no one answers!
7 months ago
