Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit C, Leyton Mills Retail Park, Marshall Rd, London E10 5NH, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit C, Leyton Mills Retail Park, Marshall Rd, London E10 5NH, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5551283Longitude: -0.0090450
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reviews
Ali Mostashari
I had no intention for purchasing any thing. However, a sale may have over heard me commenting on a washing machine, and would you know it? It is being delivered tomorrow. I call him 'magic man ' simply marvelous in sale manship
3 weeks ago
Kassie Kilpatrick
Very poor queue management. Expect a long wait to get it, up to 30 mins or more.
Other shops seem to handle covid much better. Allegedly they have a cap of 47 people inside, but that seems very low based on the government regulations and shop size.
9 months ago
tim shewmake
I have used this store quite a few times now. Every visit has been great and most recently I experience amazing service and support by Berivan. She went above and beyond in her role to support, was professional and efficient and resolving the issue I had. A clear asset to the company. Thanks
1 month ago
Carolina Garcia
Good time to go. Had many specials. Still had a queue for 10 min outside though. Very helpful staff
1 month ago
JMD
Okay. Reasonably good customer service.wide variety of tech and household products.
9 months ago
Kelsey Morris
After having a terrible experience shopping online and having zero communication regarding my delayed order I went into the Leyton Mills store and the staff member Berryvan and manager Devon were extremely helpful. They went above and beyond to fix my order and get the right item delivered to me. They are truly amd asset to the company.
3 weeks ago
Patrick Norris
Came here to pick up an item I ordered online. The click and collect bays are very convenient and it’s a system that makes life very easy, you park in a numbered bay, let them know via the site and they drop the item off to you.
Simple system that works best during lockdown.
4 months ago
Hemsley Moe
A wonderful man called Reece from Leyton mills branch sorted out my problem today.He was very helpful ???? Thanks Reece.
4 weeks ago
Ross Martin
I got what I went for and received what I call an efficient service. My assistant, Evelina, was polite and quick to respond on my questions. If she didn't know something she checked with the people who knew the answers, instead of second guessing as often may happen in retail.
The shop was not crowded which made the entire experience rather pleasant. I am also exempt of wearing face covering and I am grateful that I wasn't stoped by staff on every step to be told to put face covering which can be a bit frustrating for me although I understand they need to do that. Overall satisfied with the shopping experience
6 months ago
Sunil Mushran
Have been a few times during lockdown click and collect, always easy and quick.
Had some returns to do today, Berivan, Jamal and another gentleman (asian man with glasses) cant remember name were all helpful, friendly and professional. Would come here again.
1 month ago
Sissy Lynn
Very poor and rude service by Naeem. Was looking to buy a tv, went to front desk and asked if they could price match was told to go to the tv section. Saw Naeem talking to an elderly customer he was rather rude to him, but became extremely polite when the older gents female relatives came and even gave discounts.
When the older gent went to find his relatives Naeem quickly asked me what my inquiry was about I told him to see if a price match was possible before buying the tv I wanted. He advised me to go to the front desk, I told him I’d just been sent to him from there.
Older gent came with his female relatives, Naeem’s tone changed and he became very polite. Anyways as Naeem finished with those customers he told me he’d be back in 2 mins. I waited 5-7 minutes and saw him following a completely different female customer to the refrigerator section and dealing with her while I stood by toodling my thumbs. Naturally the disrespect made me leave. I saved the indignity of giving a £400 sale to an unprofessional and rude person, also while there i started looking at the OLED tv’s for a bigger room in the house. So Naeem has cost Curry’s £400 on the day and £1500-2500 in the next month. As to be Frank when you spend more than £500 it also becomes about the people that you are dealing with.
1 month ago
sayed hamid
Aamar was a great sales person, definitely coming back to be served by him again and he really put his effort and time to guide and support me and my family, he deserves a raise for the patience haha ????
1 month ago
Silvia Collasius
I used the pay and collect service. It was the fastest I've been served. I went by car and typed in my information by phone to let them know I had arrived at the store, and they replied instantly that they were getting my order ready. They then texted a minute later requesting I opened my boot, and a member of staff came out with my order ready to place it in my boot. Fast and efficient service ????
6 months ago
Tysha Latchana
The appliances area had one staff member dealing with cutomers applying for a loan before purchase. Why I have to wait almost 30 min without getting served? I needed a dish washer and a cooker hood and ready to pay and collect, I took a picture for the items and tryied to speak to other staff member near PAY HERE, unfortunately he couldn't help!
1 month ago
Kimberly Cox
Curry and PCWORD is massively adheld to social distance protocol and is busy with huge customers in doing business.
1 month ago
Al
Very poor service, didn't get any help and waited for about 1hr despite being heavily pregnant plus with a baby in my arms. Asked 3 times and kept being sent here and there but they didn't even give the chance to speak to see what help was needed!!
1 month ago
Cathy Garrison
The click and collect experience was great. Friendly staff and very helpful. Will definitely use again.
6 months ago
Ashlee Lanier
Avoid coming here. Almost all employees are not wearing masks. They also let customers in who don’t have masks. The manager Aida said they were “exempt” and wasn’t wearing one herself.
4 weeks ago
Asibur Rahman
Awfull experience. The supervisor(she) is a nightmare. She doesn't let u explain the situationand is talking over you. The manager instead: I Salute You! Very professional and vast customer knowledge. I should give 3 stars, but the Mgr save the moment.
5 months ago
Stacie Wittman
Absolutely ridiculous. They dont even know what customer service is. Staff in good numbers but very unhelpful and rude. An order which is ready to collect took 45 minutes. Staff just standing and staring at customers. Really very very helpful. Used to be a fan of Curry's but not anymore. No more coming to you guys. SORRY.
8 months ago
Amie Warren
What the expert said about TV.
All Sony has Android inside OS inside. Once he took the control we saw that that TV was still built with the old Sony smart TV OS and not with the new one Android. The expert justify the answer the new one has and he turn himself to the new one. So advice and let buy a wrong item it's not the best thing, in my opinion the return it is a must after be wrong advice.
However Currys it is not like Amazon that take the return easily.
So hire the people with skill not cause they are friends of friends cause looks like how they do ...
2 weeks ago
Mary Zey
Had delivery for washing machine the guy was so rude never seen in my life . In my corridor there were water cases he calls me remove it . I said I cant remove these alone its heavy im pregnant then he rudely tells me if u dont remove i will not bring the Machine. And my 7 years old witnessed all his rude behaviour . I said whats wrong if u help a pregnant lady then he goes to me who made u pregnant they should Help u. I can not believe how unprofessional and uneducated people have been employed.why no one is checking on their personality and behaviour while employing them?
6 months ago
Alex Richards
Busy in lockdown - good systems in place for collection on foot or by car
2 months ago
Anna Nicol
Not a great experience as sales assistants for Carphone Wàrehouse had poor product knowledge and really didn't help me with my concerns. 5 times I had to visit Currys PC world to sort out a simple problem with my phone only for a lot of my data/photos being erased carelessly. I have logged a complaint with Carephone W but as yet haven't heard anything from them. Definitely will look to go elsewhere when my contract is up
9 months ago
Sangita Modak
Really helpful, took the time to sort all my issues out. Had a chat with 2 of the staff, the personal touch that ONLINE shopping lack. Came home and thought ‘you know what I really enjoyed my Experience’...
11 months ago
Marri Stout
Manager called Rees sorted out my faulty laptop issue. He sorted out another replacement. Had unreliable customer service up until I went to store and met with Rees who sorted it all out! He was professional, helpful, considerate and understanding. Thank you Rees. You make Currys PC World better!
8 months ago
Daron Edwards
Incredibly helpful and fast with my products. I certainly be heading back there again for the customer service.
5 months ago
Ramona C
My product was not on the shelf. I had to find 6 digit code on my mobile and give it to staff, to find on their system. Then someone had to find it.
The staff were talking amongst each other, not always focused on the customers.
1 month ago
Junior Morales
The manger Ahmed was really helpful and active, I had gone to the Beckton store earlier, the staff there seemed arrogant and not caring, annoying. It was a pleasure to visit the Leyton Branch.
6 months ago
Terri Foster
amazing customer service & thank you for repairing my laptop :-)
4 months ago
jp yaduvanshi
They hardly ever have anything in-stock and u have to wait a very long time time before a member of staff comes to help u.
1 month ago
Pamela Pelashe
I need laptop for my work to find looking for Apple MacBook Pro
4 months ago
DEV VAGH
Brilliant stock level but poor customer service and waited to get served for more than 15 minutes..... Need to get rid of lazy staffs as soon as possible....
5 months ago
David Wagner
The worst, no one wants to help, and every single staff wearing wrong the mask, you dont feel safe inside
7 months ago
Justin Larnerd
Very helpful staff. Aamar helped me to find my nespresso machine. Thank you Aamar!
7 months ago
Connie Ro
Very friendly staff, particularly a staff member named Asif who was extremely kind and helpful. We got the exact product that we wanted thanks to him.
9 months ago
Razeen Karim
Poor management, all the staff do everything except help the customers, they flirt with the coworker, they dance, sing, and not wear the mask, in this times with corona virus its most important for everyone be safe, and they dont help at all, the management runs away from you if you try to say something about, all so he is the may part of the problem
10 months ago
Patrick Mullins
This is a good store but the staff doesn't know much about the products they are selling, but that is not the staff fault they just need training in the equipment they are selling.
11 months ago
Egivan Carvalho
Stay in queue for 20 min,go in 10 customers in, the staff outside for smog cigarettes rude!!!!!
3 weeks ago
Vintage Beauty
Was in Curry's PC World Leyton, sales man were very helpful in many ways regarding my questions and items purchased.
8 months ago
Gloria Santiago
Your one stop shop for appliances, home entertainment, and other electronics. Does not have everything. But it has a good selection on site.
11 months ago
Cameron Nagler
I was sold a new computer, when I started going into the system I found somebody else's CV and letters!
They sold me a second-hand system as new.
, another time I bought a dishwasher and it never worked from day one., instead of replacing it immediately they tried to fob me off telling me that I had to have a repair and absolutely insisted I had no right to request a new one. and it took ages to sort it out.(weeks)
If this happens to you immediately reject the item and insist on a new product.
Disgraceful service. Staff clueless.
8 months ago
Vicky Backus
Lovely products with quality 100 percent guarantee
2 months ago
TomMarineVet
Worst service from the management, i was with a problem, we call the manager so many times, he keep me waiting for him one hour and a half, he was just passing in front, I try to estar a conversation, he didn't answer, even he didn't look at me, when I start getting upset went to see him, and he simply run away from the store the the back part of it, and the rest of the staff don't help as well, but how you can spect something good from them if the manager is like that.
6 months ago
Carolina Abel
If there was a button below 1 star I would be the first to give currys ( the ????????????) of all customer services, I am never ever going to shop with currys ever again, their customer services is so dreadful beyond words.
FOR F SAKE FIX UP
7 months ago
Sallee M
Great service friendly people
3 weeks ago
richard granger
Currys is a shambles when ordering something always expect it to be a week late because they dont actually dispatch your item till the day it is supposed to be delivered
5 months ago
Tyler Lozier
Staff is helpful, unfortunately didnt find what I wanted in stock.
8 months ago
Rich Poinvil
I’ve only been there once but it’s nice and has everything
4 months ago
Chris Maddocks
STAY AWAY if you can. Look at their negative reviews - there's a reason for that. I'm rating one star because unfortunately there's no option to give them zero. Customer services appalling and not willing to help. I bought a desktop PC on a store 90 minutes away from home - 3 hours drive both ways. When I got home and open the box I found out that the keyboard was broken - separate into 2 bits. See picture. I called customer services twice and they reassured me that I could have the item exchanged in any other Curry's PC World Store closer to mine. I popped by Leyton Store and the staff couldn't care less. They said the only way I could get it sorted was to go back to the store where I originally bought the item - this was in total contradiction to what I was told by customer services. It's not because of the money because I can buy a wireless keyboard anywhere. What's annoying is their lack of interest in helping customers - even when it's their fault. They sold me a broken item and they should have known it because the box wasn't sealed. When we consider the hassle of having to travel 3 hours to and from in order to change a £30 item - most of us would prefer not to face the hassle and give up. Which is what I did - I left the broken keyboard over their counter and told them to make good use of it - maybe they can wrongly sell it again to another unfortunate customer like me. These people will never ever got a penny from me.
2 weeks ago
