Argos Tottenham Court Road
Department store Argos Tottenham Court Road, 216-217 Tottenham Court Rd, London W1T 7PT, United Kingdom:
220 reviews
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Address: 216-217 Tottenham Court Rd, London W1T 7PT, United Kingdom
Website: argos.co.uk
Phone number: +44 345 656 4238
GPS coordinates
Latitude: 51.5199019Longitude: -0.1332310
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reviews
Michael Cafferkey
Nice Argos better than all of the Argos shops that are out there for sure
7 months ago
Zainal Khan
Staff seemed a bit muddled. Had to get a refund after they sold me an out of stock item. They were helpful though.
8 months ago
Esmeralda Sanchez
a really big spacious area and not like typical Argos. Christmas shopping would be a pleasure here .
3 months ago
m j
Only go if you're desperate. More often than not there is a problem at this place. Multiple times they have tried to sell faulty items which had clearly been opened and returned.
There are some very nasty elements in the staff. One particular manager will no doubt be heading to the Jobcentre if he could carries on being as rude and incompetent as he is.
If you do have to go here, and it's practical, try to check all your purchases before leaving the store.
10 months ago
Robert Harrington
Employees are professional and friendly. The location is well lit and clean. There is a pick-up section for online orders.
6 months ago
Frank Lui
For a monday morning in December the wait in the queue was far to long as there were only 2 counter staff. Then another 5 minute wait for my goods to arrive.
Moved store, cut staff and customer suffers.
Lucky it was not a saturday afternoon in December.
1 month ago
Kat
Ordered a Tablet online for pick-up at this store the next day, as stock was listed as available at the time of ordering, only for it to be 'out-of-stock' or 'unavailable' when I visited on the scheduled date (a date which was evident from the email receipt).
Had to create an Argos card on the spot in order to cancel the existing order and place a new order for the item, this time for home delivery the coming weekend.
What followed was a shambolic delivery service that delivered to an entirely different residence, nowhere near our building complex. (despite them having our number)
In addition to this, Argos's solution was for us to speak to our 'neighbors' that it was handed over to. I might as well have asked strangers on the street if they received our Argos order.
I was assured by Argos staff that they would retrieve the item with the help of the courier they use and that my order would be cancelled and refunded. That was in August 2018. October 2018 I am still credited for that order on my account, which amounts to £350, despite several confirmations from staff that the 'finance team' had dealt with it.
In the meantime, I had placed a 3rd order of that same item to pick up from a branch in central London that actually had it in stock.
Argos confirmed, via phone and two separate members of staff, that I could collect it from the Tottenham Court Rd branch - one day before a 2-week holiday, the last chance to collect the Tablet we needed for our trip.
Arriving at the store, I was met with cold apologies, for the item was not available and I was clearly misinformed about picking it up that day.
Asking them to call customer service, who I had spoken to just 15mins previously, to explain why they had sent me there in the first place, was met with a negative response, because the item was not there so there was no point in speaking to anyone about it.
A member of staff on the phone later could only apologise and confirm it would be there the next day. We were flying out of the country the next day. The Tablet would be useless to us thereafter. A simple apology in no form of compensation for all the trouble I was put in, such as placing 3 orders for the same item and wasting valuable time in two separate branches, the stress we suffered at Argos couriers losing it during the delivery process and us having to chase it, several phone calls to customer service staff throughout the week during my work hours, in addition to chatting to customer service on the Facebook page to resolve the still pending balance on our account, still ongoing 2 months later.
Terrible experience. What's more, they do not have an online section on the website to make a formal complaint to management regarding situations such as these, only a written letter method that will cost me to send, if I request a tracking and signed service.
3 months ago
Dexter Thompson
Very Efficient and Friendly Staff. Collected my order, paid online, within 2 minutes ????????
5 months ago
Mary Kleineberg
Always busy - recommend ordering before and going to the click and collect counter; it's quicker.
7 months ago
Christina Scorsis
Reserving I'm advance means it should be ready for collection, should not have to wait 10 minutes
7 months ago
Lolo
Big shop front and large waiting area which was just as well as there was a quite a wait, even having ordered ahead.
5 months ago
Jenny Zapata
Large and modern Argos shop with friendly and helpful staff. Been here on 3 different occasions and the checkout was quick each time.
7 months ago
Matthew Moreau
Bought a Cat 5 cable in a disposable generic plastic bag wrapper with no labelling. To access the cable the wrapper had to be torn open, making the wrapper impossible to reuse. Was told that if I held onto the receipt they would exchange the cable. When I later tried to exchange brand new cable they refused on the grounds I didn't have the torn plastic wrapper.. Ridiculous!
5 months ago
Patryk Dziedzic
Good service although can't always find electronicals considering its on tcr
5 months ago
Punkie Brewster
Nice, great ordering experience and surprised how many items are actually in stock given central location
6 months ago
George Sullivan
Bought a fan got it home 2 pieces missing store never answers phone and main customer service are RUDE NEVER EVER AGAIN
7 months ago
don juan
I used to work in Argos. For a busy main street and the centre of London the service was not too bad.
7 months ago
Sito Tolentino
Argos is the new Amazon.
Get most things quicker and cheaper than Amazon.
Wouldn't it be great to buy things in shops again? Well look no further, Argos is back with a vengeance.
4 weeks ago
Ajna Anil
My local Argos, lots of young people working there full of energy, but half the time they make lots of mistakes.
5 months ago
Juan Gomez
I came to visit the shop but it was closed on Friday at 1600. Wasted my time.
5 months ago
Godwin Amewu
Despite looking shiny and new, Argos seems a lot more difficult to use than it used to be. Gone are the booths to pay for reservations meaning that making them no longer saves any time at all as you now have to, in effect, queue twice. Everything now takes twice as long as a result - not what I call progress. Also, the same staff taking payments were having to run off to find items meaning, at one point, all the tills were unmanned. Really not good.
1 month ago
Michael Fitzgerald
Amazing staff, has all you need for your home and it's super central!
10 months ago
Dung lee
As Argos goes, this one is pretty good. Never too busy and quite large.
1 month ago
Sharon Durkan
A very Hi tech Argos, which has taken some styling from the Apple store.
7 months ago
Penny Graham
The best Argos store in central London. Very friendly and helpful staff.
7 months ago
Alicia Sieggreen
Decent Argos, not very large so stock availability isn't as good as some others.
4 months ago
Shawn Lasiter
No long queues, but it doesn't have your pay at kiosk facilities.
1 month ago
Daniel McCollick
Argos is evolving the high street with its tablet based catalogue search and clean, up to date shops
4 weeks ago
Deanna Griffin
Good if you want to grab something on your lunch break
4 weeks ago
Joe Henkelman
Pretty fast and efficient service. Was looking for HP ink cartridges and Argos was cheaper than both Maplin and Ryman.
7 months ago
Lu XY
If you need home forniture or tools, this is a very good place to find them in the very heart of London
5 months ago
Tony Jabou
I've never seen such a nice Argos, genuinely surprised me!
6 months ago
subto popFREAK
Friendly and useful staff! Easy to find any kind of item!
4 weeks ago
Balkaran Sidhu
Got what I want easily and with the help of a dedicated staf at this outlet.
5 months ago
Ashley Bader
Very fast and efficient service. Great location for the store.
5 months ago
Dalen Akker
they were very good a price matching a toy they were selling for double the price
10 months ago
ANDRI HUTHER
I was genuinely impressed by the speed of the service.
4 months ago
Kathleen Downes
Good for quick shopping sometime have to wait
5 months ago
Briana Gutierrez
Friendly staff and located near goodge street station. Nice faster kiosks and your technical queries clarified with good details.
1 month ago
Jeff Finley
Great range but wait a long time for goods
7 months ago
Dustin Shuman
Nice Argos shop...What more can I say?
7 months ago
Jigar Patel
Very fast service if you order online first. The shop was organised and enough staff to help customers.
4 weeks ago
Erin Burlew
quickly and big
5 months ago
Taylor Varilly
Looks very clean and tidy, order and browse with tablets on desks.
1 month ago
Diane Linnea
Great friendly staff. Needed a suitcase in a hurry, was out of the store after 5 minutes with what I needed as well as a few laughs with the rep.
4 weeks ago
Mark Lobby
Big argos. Good busy location.
6 months ago
Grace Yoder
No automatic pay kiosk meaning I had to wait over 15 minutes (with no queue!) to pay for an item reserved online followed by another 10 minutes for my item to arrive...
1 month ago
Curt Leslie
All your needs in place. Pay online if you are going to pick up your things from the store to avoid queuing.
5 months ago
Chantal Viljoen
Decent Argos store, but a little confusing layout, and not many products on display. Can sometimes take a while to retrieve your items, but the staff are friendly and helpful
7 months ago
Bonnie Shelby
Handheld hoover choices can be challenging! Thank you Stewart for going beyond the call of duty with your advice, and thanks to Dale too.
7 months ago
