Accident Cameras
Camera store Accident Cameras, 55 St John St, London EC1M 4AN, United Kingdom:
21 review
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Address: 55 St John St, London EC1M 4AN, United Kingdom
Phone number: +44 20 7112 8191
GPS coordinates
Latitude: 51.5211648Longitude: -0.1017116
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reviews
Michel Blaas
l can't praise Accident Cameras enough for their dedication and involvement in their after sales care service. Having had to return a faulty Dash Cam it took a while to get the item replaced due to technical problems through no fault of their own and was impressed in the way the matter was handled in such a friendly and dedicated way.
Top Marks to Accident Cameras especially many thanks to staff member Andy for his help and advice.
Would highly recommend Accident Cameras for their excellent products and would certainly buy from them again!
Once again Many Thanks
Best Regards
Brian
6 months ago
Digger Chen
Second purchase from this company now and they've been great, so much so that I wanted to write a review. My initial purchase a few months ago was for a camera for my wife's car and everything was perfect, order placed on their site, arrived within a couple of days. Second purchase last week, for me this time now that i'd seen the benefits of my spouses camera, was from a call to them as I wanted to up the ante slightly and go for something with a bit more technology. I cant fault the guys at Accident Cameras! Such knowledge and they really did answer every question I threw at them (and there were quite a few as I'd really been doing my homework beforehand). Very happy customer 5/5 I'll be back either when our kids start driving, or if I see some footage on the camera that means I re-marry :-)
6 months ago
MRF
Best service you could possibly receive! Highly recommend them to anybody! Will be ordering in the future. Customer service is brilliant! Very happy.
3 months ago
Anthony Pegoraro
6 month old camera failed, received label by e mail. Replaced immediately without quibble, so now all up & running again. My original e mail went to their spam & 'phones being upgraded, which delayed getting hold of them, but once done, service excellent. That is the only reason for the missing star.
5 months ago
Sachin Chorasia
They confirmed a unit I bought from them had developed a fault and needed exchanging. Despite returning it by recorded delivery and e-mails and a letter I have heard nothing from them (their phone line never works).
So, irrespective of the quality of their products if you might want any form of customer service or support I suggest you give these people a miss.
5 months ago
Derious Nichols
I asked a couple of questions regarding this camera which were answered without delay
My order arrived very quickly and I must say the set up and ease of use of the camera are absolutely as described
I would recommend accident cameras should you be considering buying a dual dash cam
Great communication after purchase too as I rather stupidly forgot to order an SD Card
Sorted now though
nyqer66
2 weeks ago
Jennifer Quinn
Bought two cameras in April 2016. Had nothing but problems. Assured me that it wasn't their cameras and could be my wiring. Despite myself being an electrician and having wired up both military and civilian aircraft over a 30 year career. They did replace one of my cam's as a goodwill gesture, which has a totally different menu system compared to the other one I bought from them. I tried good spec memory cards and both or either of the cam's would still randomly lock up. So recently I took the plunge and bought two nextbase 212 cam's from Halfords. In two weeks of operation not one single lock up or error from them. Really wished I had never ever bought from this company. Will certainly not be recommending them to friends or colleagues.
8 months ago
Elaine Allen
Mixed bag of a review really. The camera itself is good BUT - and it's a big BUT - the power cable causes so much interference that you can't listen to the radio - and because the camera itself works fine the company refuses to acknowledge that there is any fault - even though they do acknowledge that it is a known fault that the cable causes interference! They are trying to blame the shielding in my vehicle - though nothing else electrical is affecting the radio - GPS included. I was informed by them to buy ferrite beads and attach them - I now have a total of 11 ferrite beads on the cable at extra cost to me and still can't listen to the radio properly and now the company refuses to acknowledge my emails and their phone line is being 'upgraded' - something that has now been going on for a fortnight. Oddly enough their own website won't let me leave a review either so I now wonder if the reviews on the site are real or fake. Would I buy from them again? - absolutely not.
2 weeks ago
lawrence pustelak
ALL MY PROBLEM HAS BEN SOLVED!!,
MANY THANKS TO ANDY for his help.
Kind regards
Jola
ps.
now i can give you 5***** :-)
9 months ago
Mack Arillo
Thank you Andy. Great service and out of warranty. Perfect.
4 months ago
Jimmy Birkholz
Absolutely brilliant service and quality product - a positively great company to deal with and I would highly recommend them to anyone
2 weeks ago
Natalie Davidson
First dashcam was replaced (eventually) 2nd dashcam keeps switching off. Their customer service telephone lines don't work. No response to emails even though promised that if I have further issues they will be willing to help. No responses to emails. Phone lines do not work. DO NOT USE THIS COMPANY!!
7 months ago
Elizabeth Nelson
Quick enough to take your money but the support is dire. Camera no longer recognises SD cards no matter what make or model i use. I have logged tickets with their support website which get ignore, emailed them which also get ignored, been promised call backs which never happen. Avoid them
2 weeks ago
Rachel Ponder
One of the best online services ever! Ordered monday dinner, received day after. Couldnt recommend high enough!
6 months ago
J Essig
The competitive nature of Internet shopping means that one can purchase items with considerable cost reductions compared to the High Street. Buying is however only one part of the process. What happens if there is something wrong with the product or you need technical advice? I have had many less than happy experiences in trying to contact Internet retailers and more often than not it is difficult to get to talk with somebody who actually knows anything about the product. Having purchased a car Dash-Cam from ACCIDENT CAMERAS I needed some help in optimising the setup. The immediate and professional technical help I received was second to none and there always seemed to be somebody on the end of the line with the appropriate technical expertise. Many thanks to the team at ACCIDENT CAMERAS. I would have no hesitation in recommending this supplier.
3 months ago
Irene Carr
I ordered a RePlay Prime X camera for £269.99. Got an email from Accident Cameras saying they couldn`t fill the order but would replace it with the Tomtom Bandit camera "at no extra cost to you" with a link to the Bandit on their site showing a price of £299.99. Being short of time and believing this to be a good and genuine offer I accepted.
When it arrived I went to the Tomtom website to get an operating manual. There I found the product for sale at £239.99. I emailed Accident Cameras and asked for a refund of the difference. Their answer was that they offered it at that price and I accepted. True, but sneaky I think.
Always double check any Accident Cameras offers "at no extra cost to you". Like me, you may finish up paying significantly more for your product than you should
7 months ago
Shawn Graff
My question got sorted out by Andy, great response
10 months ago
bo schrewe
Camera faulty on arrival, replacement never arrived,phone lines down for 4 months,emails ignored, CEO promised action, heard nothing more. 6 months later refund from card company. Terrible Company.
10 months ago
Amy Paine
Accidentcameras were prompt in their aftersales service in case of a faulty part.
5 months ago
johnny theophilus
If you respect your hard earned money, stay away from this co. I emailed them while ago, no reply, instructions half way translated.
4 months ago
Roger Chambers
I think the company has closed down. All WEB site links are void
2 weeks ago
