Waltham Forest Council
Council Waltham Forest Council, Waltham Forest Town Hall, Forest Rd, London E17 4JF, United Kingdom:
204 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Waltham Forest Town Hall, Forest Rd, London E17 4JF, United Kingdom
Website: walthamforest.gov.uk
Phone number: +44 20 8496 3000
GPS coordinates
Latitude: 51.5911429Longitude: -0.0134195
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reviews
dale sandler
Unfortunately one of the worst services ever. You hold on the line everyday for 30-45 min, someone picks up the phone, tells you the bear with her, then they put you back to the queue again. You wait another 30 minutes, someone answers, and …
3 weeks ago
Alex Risinger
This is the worse council in England you don't get value for council tax the service in the brough are awefull.i have applied for HMO license in March they took fee up front it Nealy six months I am still waiting the out come of my …
1 week ago
Tanaya Williams
I wanted to register for a postal vote, I needed to supply a signature by some weird method involving signing a pie of paper. It then wanted to know what type file I was using, what file? Tried phoning a half hour of fruitless holding listening to an endless tune
3 weeks ago
Sahin Parveen
I have been waiting to receive a physical copy of my council tax bill and have yet to be sent an email to successfully confirm my online account. I have called and called in an attempt to get help with this seemingly simple issue. I have …
1 month ago
Brian Perez
I would give 0 stars if I could!! Rude, unhelpful, disgraceful. I am letting agent and I have to deal with local councils daily. This is BY FAR the worst council to deal with. Their phone system is messed up. There is no way to get through …
1 month ago
Elliot Schwartz
I have received a summons for not paying my council tax while I have sent screen shots to the revenue office showing the error message I was getting every times I tried the payment online. I have then, managed to make the payment and sent …
1 month ago
Adam LeSarge
So far worst council ever to deal with. Never pick up the phone or reply to emails or requests submitted via ur acc! But happily post letter after letter! They also do not offer reasonable parking for your visitors. Pick and choose which …
1 month ago
Elizabeth Arroyo
They dont even deserve one star the worst council ever. I rang this morning it took half an hour to get connected and the lady just hanged up on me. I needed to get register for council tax I couldn't do it online as it is giving error 8 …
1 month ago
Ameyalli Torres
Waltham Forest Council has the rudest staff,they don't even introduce themselves and get upset if you are asking them.name,not only but they pass on to someone else,just as getting annoyed for you asking to introduce themselves.
Waltham …
4 weeks ago
Chelsey
I live alone so in March 2021 I applied for the idingle person discount in council tax. We;;, I recieved 4 letters stating that I am suddenly in arrears for the pas 2 years, and that suddenly they are goingg to deduct £530.00 in one lump on …
1 month ago
Mark Brown
Very rud costumer service I ask the phone Nomber for Pcn penalty charge like they don’t know how can employe people don’t know anything rubish
1 month ago
Barbara Wineinger
When you do manage to speak to someone or recieve a call back, you get good service. However, rarely do you actually get to speak to anyone or recieve a call back!! Stop using lockdown as an excuse and do your job properly. Your accountability will be felt in the next local elections!!
2 months ago
Deborah Brown
they dont support for my mental issues and making my life more difficult. many times I asked for key workers and thay never helped me.i would like to have a support.
2 months ago
Kristy colvin
Worst experience just moved to walthamstow applied for a temperory permit as we have to wait for the documents to change the address normally takes 2 to 4weeks to be on the system...because of that we have to pay £35 and then for permenent …
1 month ago
Matt Jackson
Horrendous, have been hung up on 3 times! Disgusting
3 weeks ago
Jennybear h
Poor telephone manner, no warm welcome or introduction. Very abrupt, failed to elaborate on issues, i.e when does a student start paying council tax, etc. Left the very brief conversation just as perplexed as when I initially phoned up- no …
7 months ago
LizBeth Berry
The worst council in England easily. I would give it 0 stars but there is option for that.
1 month ago
Dj C
Absolutely horrendous service. It's impossible to get to speak to anyone and if you do get through the staff are completely disinterested in what you are trying to say, pass you around to the wrong departments then cut you off. Staff are …
2 months ago
Joshua Hastings
Ive never managed to get through to anyone. They send bullying letters and text messages with threats of legal action and no way to discuss them. You need about 20 different accounts just to manage your council tax online. Utterly frustrating and confusing. I doubt anyone is actually working there...
1 month ago
Teri Fortune
Absolute disgrace of a council.
Rude on the phone and utterly useless procedures in place for pretty much everything.
If I could, I would give zero stars, unfortunately Google is nice and wants even the most useless, oxygen thieving pits of humanity to get a star, Bless.
5 months ago
Ike Webb
I have reported a van parked outside my house for at least 20 weeks as it takes 3 parking spaces twice and nothing they just send me an email back lieing that they checked in
1 month ago
you nagu
Appalling service! Utterly useless!
2 weeks ago
Luminedia G
Great service from Troi!!
2 weeks ago
Wireless Oriental
The worst council in London in any way .
1 month ago
David Castro
Council employs refuse collectors to crash and bang around collecting rubbish at 5am, waking me up every single Monday. Unacceptable and detrimental to my health and wellbeing. Received a response which, in summary, said we dont care what you think and will be continuing. Not happy.
5 months ago
Krishna Valluru
Worst service you can expect even before Covid 19. None of the departments is in the right place. They don't care for people at all. I believe the problem is in the head. Feel lucky to move from that money grabber council! Service is atrocious from the housing, waste and the school admissions departments especially!
10 months ago
Nathan Anderson
This is the worst council I have ever called!!! When or if you do finally manage to get through to them, they are so rude to you and so unhelpful. No customer service whatsoever! Waltham Forest Council TRAIN YOUR STAFF!!! I hope I never have to call them again!
2 months ago
Rodney Aviles
If you ever need to phone be prepared for a long wait, increadibly rude staff, and to be hung up on multiple times on separate occasions. They will pass you from depatment to department like they do not care and it is no ones problem. …
5 months ago
Clarivel Gonzalez
Absolutely shocking. Bureaucratic beyond all reasonable common sense!
3 months ago
Erick Chambers
Feel sorry for anyone that ever has to call in! What do we pay all this money for?!
1 month ago
Nick Chen
I've been on hold for 50 minutes.
Somebody answered twice and put me on hold again both times.
This is the fourth time they haven't taken my brown bin and I watched the guy walk right past it. Its not fair at all!
1 month ago
Eliza M
Very poor customer service, not profesional at all. They aren't willing to help and they get bothered when you called to solve any issue. Unbelievable!!
I'm a new tennant in the area and I have been triying to sort it out my council taxes …
6 months ago
Bhavna S
Been hanged up ungrateful customer services!
3 weeks ago
Cedric Marion
Terrible, horrible, outrageous customer service
They either put you on hold or pass you from on to another without dealing with your issue
3 weeks ago
joel kavkaz
Rude staff on the telephone lines....
Literally sound like they've dragged themselves out of bed.
Will leave you on hold for ages then come back to tell you they don't have any information. When they are the first point of contact ????????♀️
7 months ago
Genaro Sarno
If I could give no stars I would. Prior to Covid the council services were very poor and customer service was non existent. At this point now I don’t think anyone is working within the council. I’ve been waiting 4 months for a response to an email, I’ve sent a few follow up emails and now in the process of a complaints procedure.
2 months ago
Douglas Morgan
One of the worst council in UK.
The staff who is working is very unprofessional. Wanted to rate 0 star if I could.
5 months ago
Kevin Trimm
Terrible service. Totally useless. Been trying to contact them through email with no reply to my request. No communication from them at all.
1 month ago
Jewel Pascoe
People saying this is the worst Council have never been to Barking and Dagenham. Those poor sods are being charged for their garden bins now, whilst that council build all their greenspace. WF is a shining star in comparison. And the website is improving at last!!
2 months ago
Ronnie Brock
Just spoke to the fly tipping reporting service, unlike other experiences noted above he could not have been more helpful, took the note and informed me that I will receive email notification of the process, when it should be cleared and when it has been cleared. All scheduled to happen within 24 hours. Can't complain about that.
6 months ago
Sherri Green
Never had a more confusing experience with council tax. Customer service is awful - I didn't understand the information that they provided because it changed every month with no explanation and the lady on the phone was very rude and …
3 weeks ago
Fahad Ali
Given the leaders of this council are taking higher salaries than the people employed to run the country the service is very poor indeed.
3 months ago
John Yoe
Worst borough with the worst people specially when it comes to homelessness. They are all heartless people who have no emotions and no care for people who are in need. They all need to be replaced and caring helpful people who are non judgemental need to be put to help the public.
10 months ago
Anna Srch
The worst council in England, spoke to the lady today in housing registration department, officially working from home due to currant situation, I can’t believe once she picked up my call she was eating and talking to me, very rude and …
1 month ago
Susan Porter
* If I could give no stars, I would *
We have had to (unfortunately) deal with Waltham Forest Council over several years, and I can easily say that it is the most incompetent organisation we have ever encountered. There are failings from …
1 month ago
Kristen Gramajo
Can't pay my council tax even if I want to. Moved in a new property, got registered for council tax, registered the move online, still haven't received a bill after 3 months. Will probably receive a massive all inclusive one whenever they feel like sending it. Can't contact them in any way and their site is hot garbage.
2 months ago
Jim Flannery
Absolutely useless but quick enough to take your council tax
7 months ago
tanu rawat
Waltham Forest council is very poor at dealing with reports. I have reported for a fly tipping 6 times online and called twice now and STILL no action. My work building is full of flies because of the residents living upstairs dumping their trash infront of the building. Still no fine for them and still no action of removal. Disgusting.
11 months ago
Christina Consuegra
If i could id give 0 star. I don't even want to waste more time explain why.
it just feels so bad pay those amount of money every month for you and your services.
1 month ago
Carrie Miller
Unfortunately i have had to tolerate WFC for 17 years and they never fail to let you down . For every half decent service there's 5 that are dreadful. Staff lack tact , common sense and any kind of knowledge of their jobs. I appreciate that …
6 months ago
