Waltham Forest Council
Council Waltham Forest Council, Waltham Forest Town Hall, Forest Rd, London E17 4JF, United Kingdom:
204 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Waltham Forest Town Hall, Forest Rd, London E17 4JF, United Kingdom
Website: walthamforest.gov.uk
Phone number: +44 20 8496 3000
GPS coordinates
Latitude: 51.5911429Longitude: -0.0134195
Location on the map
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reviews
Shannon Kasevich
They are robbers !! They unfairly fined me twice in row
Once I left car parked where i used to stay and I’m gone on one week holiday, but when I backed then Ive found the penalty notice , that at this period they suspended parking in …
3 months ago
Jean Tugwell
Very bad experience with those people. The girl on the phone was speak slang language and shouting when trying to explain to her my problem! A pure waste of time
2 months ago
Bangsters
Can’t rate the actual Council services because I can’t even get through on the phone to speak to anyone! Tried on four separate occasions today to get through to the Council Tax Department and on hold for over thirty minutes each time. I …
3 months ago
Debbie Ellis
Rubbish council and facilities
7 months ago
Manjit Thind
Told to wait and bid as I can not afford private accommodation on my own in London I work full time I have paid my tax my whole life worked from a young age! Never asked for any help due to family falling ill I had no choice but to move out …
8 months ago
Louis Nash
waiting for them to come and collect our recycling more than a month ago.
2 months ago
patrick rooney
Parking permits, what a farce. I'm just wondering what's going on in the background?
They month-on-month canvassed using our own tax money to ask if we wanted parking permits and every time we said no they just came back again with more. Until they got 51%. Democracy for the government by the government
4 months ago
Die Schweisshelden
The worst council ever I'm one of the tenants who lives in to Walthamstow borough I have a annual parking payment on my car have just seen a CPC come around and putting the ticket on my car. I have got the annual ticket so trying to get …
3 months ago
Mohammad Khodaparast
Useless, unprofessional, rude ,unhelpful
10 months ago
Jay Rosen
A corrupt council, not even deserving a one star.
No one has a clue what they are doing, yet they talk down to you.
I'm being robbed for nearly £40 a month! For housing benefit.... when the last time I heard from them I was being given a …
6 months ago
Ty Moffett
The worst council I have had the misfortune of dealing with. Staff are completely unprofessional, cannot communicate and have a really bad attitude. Absolute morons!
2 months ago
Britt Ann
They really makes things as difficult as possible. You're on hold for years, they are totally inflexible on payments days, they give you confusing information and then get annoyed when you don't understand.
2 months ago
Dave Rigley
If I could’ve given a 0 I would’ve. Absolutely the worst council ever. I called to be hung up on first time round. I called again to be transferred to a dead line. A third time I called to be told the initial advice I was given months ago to apply for support was incorrect. The worst service with people paid far too much.
4 weeks ago
Darlene Lussier
Did not wanted to give one star but. I moved and need to change my parking permit. First sent over the post with postal order paid. Than I have got email where they written that my parking permit is temporary suspended till I send them …
3 months ago
GB B
Absolutely impossible do get put through to the right department on the phone. Also impossible to register for postal vote and receive papers.
4 weeks ago
Jeremy Grant
Worst possible costumer service ever , filled up the forms 3 times and nothing was showed on their system on my name ..????♂️????♂️????♂️
2 months ago
A Tenney
Been standing on hold for over one hour (1 hour and 20 minutes) and nobody answered yet. The robot said at the beginning that the estimated waiting time is 10 minutes, must have meant to say 10 hours.
2 months ago
Aashika Banu
Incompetent and Lazy. They are not capable of successfully running such an operation. Whoever regulates LB councils needs to really sort these guys out.
Is it acceptable to be in a phone queue for over 45min? Is it acceptable to be given …
4 weeks ago
Ferrera Erika
total rubbish , hungry for money council.
6 months ago
Patrick Dorsey
I don't need to hear fireworks exploding above my house at 10pm on a TUESDAY when I need to wake up at 5 am!
2 months ago
Juan Pluma
Doesn't even deserve 1 star. Money grabbing council. I got hit with a fine for being on a yellow box, just my wheels in, and not even obstructing any traffic, even though the truc in front of me braked hard. They said if you don't pay you will go to court and pay all fees.I will not shop anymore in Waltham Forest area.
4 weeks ago
Christy White
Garden bin failed to get collected, called to report and advised they will collect following day. Needless to say they did not turn up. Called again and was told that collection is not available for another week. When questioned why I was given a reference number and nothing happened, no one seemed to know why. Hopeless.
8 months ago
Brandon Owsley
Switchboard is a disgrace. Long waits and then phone goes dead. Tried five times to make contact with an adult social care social worker - pointless to try. The contrast with Newham Council switchboard is stark. Newham are efficient. Waltham Forest do not appear to be.
6 months ago
Kenneth Thomas
Had many issues with this council, from bin collections to rat infestation in neighbourhood to having to close business as business rates went over the roof. Communication is just horrible. Without doubt the worst, most self serving, …
6 months ago
Rocky F
You ivr for paying parking fines doesn't work.
2 months ago
Don
Edit: they took 9 months to zone us and charged arrears.
The website features the ability to pay council taxes online, but makes absolutely no allowance for those who have not received a reference number. We have been in the property for …
4 weeks ago
David Panyard
This area is going to s*** I dropped a cigarette on the ground because it was not lighter in Blackhorse Road station guess what guy gives me £150 penalty the maximum even thought I apologized and I told them like it was a lighter in that …
4 weeks ago
brava ALEX
The most horrible council ever.... very unhelpful as well as disrespectful...
3 months ago
rnuskind
Terrible customer or any other service for that matter! Rude on the phone for no reason. Disgusting attitude and no help in resolving issues.
3 months ago
mike castillo
RUBBISH TO PUT IT LIGHTLY CANT SPEAK TO NO ONE.
NO ONE HAS A CLUE ABOUT ANYTHING YOU ASK.
4 months ago
Emmanuel Villar
Waltham forest is an amazing council, they take care of there borough
4 weeks ago
Daune Baumgarner
Joke of a council - cant even collect a bin. Zero stars would be more appropriate. Cant even find the phone number online anymore. The website is a joke to use. Useless, useless, useless.
3 months ago
Nikka Bell
The worst customer service I've seen in my life. Employees are very rude, website is complicated and full of glitches and it takes months to solve an issue with them, such sh*t people
4 months ago
Jillian Wilson
Worse then useless. I’d rather pull out my own teeth then have to try and get anywhere with the planning permission lot.
4 weeks ago
islam alsamraie
Money grabbing cowboys, zero stars.
I'm a permanent resident of Waltham Forest that hasn't missed a council tax payment in my life. I Received a PCN for 'not displaying a resident visitor permit' when I paid (an hour before the PCN was …
6 months ago
Kimberly Rose
Discussing council .they put the phone down on you when waiting .rude and unprofessional.
3 months ago
Asad Rehman
When you phone and the staff can’t answer a question they cut you off . They just can’t give you correct information because they are not trained.
4 months ago
Anne Busta
Called today as bins not collected again as its friday can not br escalated untill monday could not advise on what to do with rubbish very poor service why are we paying council tax.
Really did not wat to leave 1 star
8 months ago
Alice Delacourt
They give me an appointment for nationality checking service when clearly I ask for permit residence they charged me £60 I waste my time going there then they send me to the library telling me they do that there on the library told me that …
8 months ago
Unique Freeman
Impossible to pay online, impossible to get through on the phone, impossible to load any information on the website!
Impossible to navigate the website!
What is this???
5 months ago
Melissa Cooper
A symbol of diversity where i have attended a lot of events including Asian Melas
3 months ago
Corey Vaughn
what a total bunch of brainless twits. Requested paperwork from me regarding disposal of commercial waste. A notice was handed to me to respond within 9 days. There was a council email listed on the notice to which I sent relevant …
3 weeks ago
Alan Hughes
Unprofessional, inept, corrupt council that does not care for its residents, especially the disabled. I would recommend recording on your phone any conversation/meeting with officials. They have in the past even refused to show their ID, as …
4 weeks ago
Lele Brown
the water was WAY colder than expected. I was assaulted by another swimmer and he had the right to sue me???. All in all, it was a great experience.
4 months ago
Jerry Nielson
Always helpful on the phone. Good website for accessing services online.
6 months ago
Vitaliy
I have been trying for 2 days to arrange for suspension of parking due to a funeral taking place. I have left voice messages but no one gets back to me. I need to get sorted as stressful enough having to bury our 16 day old grandson!!!
6 months ago
Elizabeth Betteridge
Appalling customer service, the representatives are extremely rude and ignorant. My biggest regret of 2017 is moving into this borough, nothing gets done (historically proven multiple times by others) - truly disgusted.
4 months ago
Suzanne Dobranski
My old address in Waltham Forest still appears as my current address in my online account. As I moved to a new address in Walthamstow too, I requested the change over the phone, via email and on their website (I think I'm just missing a …
4 months ago
Surendra Vishnoi
Just the worst council.
The staff is rude,was trying to make a call but after 30min of waiting they just hang up.
3 months ago
Jay Wats
Yet another terrible review. Online bin ordering system broken; on telephoning, after significant wait, told to go online to request one. Told them it's broken. Told to call back when it's fixed. When will it be fixed? Don't know. Can you make a note on my record? No - we're not allowed to because of the high volume of calls.
4 weeks ago
