Cartier
Jewelry store Cartier, 175-177 New Bond St, London W1S 4RN, United Kingdom:
96 reviews
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Address: 175-177 New Bond St, London W1S 4RN, United Kingdom
Website: cartier.com
Phone number: +44 20 7408 9192
GPS coordinates
Latitude: 51.5097120Longitude: -0.1418692
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reviews
Veronica Marshall
Around Christmas it was beautifully designed / decorated
8 months ago
jordan Watkins
Very good collection and more importantly, not as hard to get into the store during the lock down as the Harrods one! Staff are very professional and helpful, especially the Chinese lady who served us.
7 months ago
Suzanne Lewis
Staff are very professional and not condescending. Even during Covid I witnessed staff member counting a huge stack of 20s during a transaction without breaking a sweat.
8 months ago
Ben Sudduth
What a beautiful store!
Bought a watch for myself, thank you for a wonderful service!
2 weeks ago
Amanda Evans
Such a beautiful Christmas decoration, the place to be !
7 months ago
Bernice Arcos
Where you can see beauty taste and fashion in London
3 weeks ago
Michael Roberts
For such a high profile brand I really expected a better level of service. Me and my partner were looking for wedding bands and while we were sized very quickly. Having pre-booked an appointment and we were hoping for more interest in what we wanted as a couple and some questions around what may be more suitable for us. Instead the employee who we had an appointment with was at a different store and once we did arrive we were rushed out of the door within 5-10 minutes.
2 months ago
KING MAYANK
Met a sales assistant called Heather - she was so polite, knowledgeable and with zero pressure to buy. Helped me pick out a beautiful watch. I just need to save a little more money now before I can treat myself!
3 months ago
Anthony Clark
Very attentive staff, beautifully laid out boutique. So much better than the concession in selfridges, Sally is a joy!
2 months ago
Ludvic Petrocoff
Beautiful store with the most delightful, warm and discreet service.
3 months ago
Darrell Beedle
Beautiful store with a brilliant selection of jewellery! Fantastic Christmas decorations
2 months ago
Tim Garrett
Visited this Cartier store pre lockdown and was very satisfied both with my purchase and the great customer service.
2 months ago
Mother Shabazz
Great service as one would expect, all pre-booked appointments dur to covid. initially some confusion at the door as we had rung ahead that we were going to be for the appointment but the gentleman at the desk was not aware
2 weeks ago
Carla Betts
What we mean when we say we want it gift wrapped ???? #VisitLondon ???? via collaboration I made a few years ago with the Venezuelan classical music orchestra system
5 months ago
Rocio Lobato
You have to make an appointment. Service was excellent the lady helped us choose the perfect wedding rings
10 months ago
Janice Himmelreich
Beautiful and tidy interior full of fresh flowers. Very helpful, kind and warm staff, well informed in Cartier products, outstanding customer service!
4 months ago
David Basile
Perfect Winter decoration
6 months ago
Brian K
Bought an engagement ring, two wedding bands, a necklace and a bracelet altogether. A below average experience. After numerous calls/emails I’m still awaiting a copy of receipt to be sent over for insurance purpose. I was told by customer relationship centre that the request had been flagged urgent and circulated not only to the sales but to the managers. Apparently no one gives a monkeys when it comes to after sales services.
2 months ago
Jennifer Ploeger
great store and service
6 months ago
noie Pisutdumrong
Excellent, fantastic
6 months ago
L A
Very nice staff
6 months ago
SONIA Roseberry
By the time i got there the shop was closed. But i loved the xmas decoration. May be next time i get to see the shop from inside.
3 weeks ago
Beverly Smedberg
a regular here bought my cartier love necklace, loved the service also bought my husbands santos edition glasses which fit him well
2 months ago
Kim Brown
In London's mayfair, offering beautiful jewellery and accessories, everything you would expect from this world class jewellers.
2 months ago
Carrie Parrish
We visited to look at some wedding rings. The service we received from Heather was fantastic! She took the time and effort to get to know us, worked out exactly what suited us best and made the whole experience a memorable one. Make sure you ask for her when you visit!
2 months ago
Edward Fogarty
Always a pleasure to visit Cartier
2 weeks ago
JOHNNY WATKINS
Very high end place and absolutely outstanding service from both, staff and security, was very impressed by of the security guys, I think he was from Lithuania, very friendly, professional and willing to accommodate. In general friendly atmosphere. Will be back for that stunning bracelet soon
6 months ago
Rob Forrest
Friendly staff and great surroundings. Look forward to visiting again.
11 months ago
Nick Colbert
Exceptional service and products. It is expensive (obviously) but not as expensive as you might think.
4 months ago
Scott Fulton
Waited 20 min to be attended to, despite reminding staff twice to get someone. Bought an engagement ring here but turns out will need to buy wedding bands somewhere else where staff actually helps customers. Very disappointing.
2 months ago
Luan Moura
Cartier is my favourite brand by far. Their service is amazing and they make great products.
2 months ago
paul pyrcz
I have only one gift that I have no possibility to always buy from Cartier, serve the fist to the maximum, and do not think I bought the most expensive ring, so I do not think it's the seller's fault but I think the buyer is more than if he has money to come to buy something from Cartier then he's king, no, if you're bad, you deserve it and you treat yourself, everyone is equal
4 months ago
Andrew Wigley
Lovely sales associates, down to earth, great experience!
6 months ago
Breanna Parker
Took in my fathers watch for a service, which had been previously serviced for £250. After several months of chasing they came back with a quote of nearly £4000. Three times the value of the watch. They have proven to be unhelpful all through the process and the communication was terrible. I will never buy a Cartier and would recommend people look at other watch makers who provide better products and much better services.
6 months ago
Brenda Honey
I do love this store and everything in it. You have the classic and the modern. £$£ required but best to save up and get something special. The staff are all very helpful.
6 months ago
Luki Shergill
Wow. What a lovely shop. Why do you always get the feeling "Will they let us in"?
2 months ago
Marianne Michelin
Beautiful shop and customer service was excellent. I am very happy with my purchase of ring and pair of cufflinks for my husband its not that expensive also I got some discount on ring as well. I will visit them in near future because I do not want to miss precious Christmas New collection.
3 weeks ago
Beth Kelly
Rude , arrogant and very judgemental for people on a little above minimum wage !
I walked into your store and I was looked up and down like I was poor , very very bad attitude if you only knew who and what I’m worth ....
Goto selfriges amazing service and yes they love to talk .... amazing ????
Bond Street when your lease expires il buy the boutique and turn it into a dungeon !
Yes I’ve got loads of those and they have made me extremely successful!
4 months ago
Tom Ugarte
Amazing
6 months ago
Alah Elasmar
Had a Cartier watch some years ago.
Kept really good time but decided to buy an Apple Watch as it has more practical uses for me.
Lovely, stand out shop in New Bond Street.
8 months ago
Mabel Vasquez
Out of all the watches my husband has, his Cartier Tank Francaise (beautiful watch) has more problems than all the others put together. Yet again, it was recently sent off for another new battery - and 8 months later it is going wrong again and has to be returned AGAIN!. One would have though that when you pay £000's for a timepiece, it would work better than a Timex......................not so, unfortunately !!!
8 months ago
Kara Houser
The staff was very helpful, friendly and professional. Popped in dressed in full lycra cycling gear and helmet to drop off a couple of watches for repair and no one flinched, no strange looks, service was excellent. And the shop itself is of course very nice.
8 months ago
Hammurabbi
Incredible store. Very helpful employees. Will stay with you to make sure you get exactly what you want
5 months ago
Adriana Sierra
Really nice place and good staff
3 months ago
Dustin Pooler
I love the shop. Unfortunately the back up service for watches appears to be quite dreadful. I took mine in just over a month ago for a check up. OK, it's not the latest version, but then nor is my Land Rover, but they still service it! I have telephoned five times, tried to email them (thrown out), and have had two short conversations with people who have promised to ring me back. One said, before the promise, that they might have to send it to Switzerland for an estimate, and that that could take a month! If I thought they'd actually manage to find it, I'd go back in and remove it and get my local watchmaker to give it the once-over. No call back. No service. No nothing. Beware.
3 weeks ago
marianne staltari
I have a Cartier tank watch that is constantly gaining time. It has been returned to their repair centre 12 times! in the past few years. It arrives back repaired and then starts gaining time again within weeks or even days on some occasions. They now don't bother to repair it but instead blatantly lie and say their is nothing wrong with it! It is now ten minutes fast since it last arrived back to me 2 weeks ago. They are shabby and untrustworthy.
7 months ago
Glen More
Ditto. Appalling service both with the vintage Ladies' Tank Watch and email response - or rather, lack of it. I purchased the watch at a time when Cartier offered free service. The return time also took less than 3 weeks and was serviced by Cartier-employed horologists. Cartier now appear to "farm" the repairs out. Some 3 months later, and I am still waiting..... !
7 months ago
Geoff Kerman
Not prepared even though you have an appointment. Be ready for a different attitude if you don't spend 20000+ on their jewelry
5 months ago
Kaneez Rizvi
Don’t waste your time especially with a blond,old english woman who’s very difficult to have a conversation with.
8 months ago
Zachary Addington
excellent, opulent and outstanding boutique in bond street.
3 weeks ago
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