Halfords Autocentre Leicester (Woodgate)
Car inspection station Halfords Autocentre Leicester (Woodgate), 1-3 Littleton St, Woodgate, Leicester LE4 0BP, United Kingdom:
220 reviews
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Address: 1-3 Littleton St, Woodgate, Leicester LE4 0BP, United Kingdom
Website: halfords.com
Phone number: +44 116 251 5245
GPS coordinates
Latitude: 52.6435670Longitude: -1.1443670
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reviews
Chad Meyer
Needed a headlight bulb replaced which on my car was a bit tricky.
Easy to book in on line, pleasant service and job done. Will use again.
3 weeks ago
Copple Escobedo
Absolute horrendous service from Halfords on Littleton Street, Leicester. Dropped my car off for mot on Friday, it failed the mot but the 'mechanics' didnt know what the problem was except that it was an exhaust issue. They charged me £50 to figure out what the problem was with a 'diagnostic test' and then charged me another £400 for replacement coil and spark plugs ----daylight robbery! I had asked the female receptionist to tell them to re-attach my rear windscreen wiper...but that was not done. And when I went to collect my car today I was served by a guy..i think his name was Bruce...totally arrogant..by the way with no customer service skills. He handed me my keys but when i noticed the toyota symbol wasnt on it and questioned it...he got defensive and told me to prove that it was there in the first place. He refused a replacement key ...and i hadnt even asked for one. I just wanted to know what happened. He didnt have a clue...but then its a common thing at this branch...being clueless. The amount of times ive been handed back the wrong car keys when collecting my car is a joke....i should have picked up a bmw when they offered me one last time! Anyway...i wont be returning to this branch...i suggest you all look elsewhere too...dont say i didnt warn you!
4 months ago
Jeremy Reinford
Sensible covid safety measures, very reasonable price, lovely front desk man with great customer service skills.
They kept to their promised times and automatically emailed me a copy of works so I don't need to keep the paperwork that they also gave me.
Great value and service
1 month ago
Roman Kalmykov
The guys at Halfords Woodgate in Leicester were fantastic.
Really polite & accommodating, a really good experience of visiting a car garage. The MOT on my vehicle was carried out professionally & within good time.
Really talkative lads in the desk who were really approachable & honest with their view of my vehicle.
Would highly recommend the Halfords Woodgate in Leicester for any vehicle works you need carrying out.
3 months ago
Satwik Biswas
Great, speedy service and all at a very fair price. The guys were great and got the job done early! Would defiantly recommend.
4 months ago
isaac arnold
Had a major service done on audi at great price. Car is running alot smoother now. Was given info on what else might need doing and when as standard. All in all a job well done.
1 month ago
Myrtle Webb
Very good service and very reasonable price. Chris was very helpful and provide us all the information and gave us a good deal. Thank you!!
2 months ago
Casca Immortalis
Had my car serviced.competitively priced. Customer service could be better. Covid standards were maintained.
2 months ago
heather cochran
Great service. Ready to start at the allotted time and battery fitted quickly.
4 weeks ago
Simone Caesar
Very friendly & professional service. Good advice around advisories from my MOT without being pushy - would definitely recommend this garage.
2 months ago
Thomson K
Did the work very promptly. Very good covid security in place. Lovely friendly service.
1 month ago
Peter Norwell
Had a full service done on my mersedes c-class . great staff
3 weeks ago
azetyn
Great service, kind friendly, would definitely recommend ????
3 weeks ago
Yama Pearmrasri
Would never service my car here again, they obviously felt that they could try scam more money out of me as I was a woman. Disgusted at the poor treatment and interaction.
1 month ago
Ryan Terhune
Very happy with service and MOT provided at this branch. Staff were courteous and professional, agreed price (booked via MotorEasy) was reasonable and no unnecessary extra work was carried out. Would recommend.
6 months ago
Denise Garcia
Bruce the assistant manager is always excellent. He has been very helpful to all my queries. Many thanks for the excellent service
5 months ago
keith hall
Polite staff and high standard COVID 19 safety procedure in place
1 month ago
Anna Jennett
Good to be Kept Informed.
Took my car to Halfords, Woodgate Leicester.
Situation with car has already caused us some stress but the first contact person, Bruce at Halford is a gem!
He told us straight to the point when he could get our car sorted to get us back on the road.
Othe Halfords staff, Chris and a lady staff, sorry we do not know her name have also been very helpful by contacting us to keep us informed on the progress regarding our car.
Thank you, team at Halfords. You are the SuperHeroes to our rescue.
2 months ago
Megan Patten
Brilliant service and support. Arranged MOT online, dropped off car and collected. Seamless and all COVID safe. Really recommend.
5 months ago
Musu Khatun
I had a full car service with Halfords expecting a high quality check and any problems to be sorting. I did mention there was knocking at the wheel of the car where Halfords said one side had its anti roll bar changed but the other didn’t. They mentioned no problems, however I then went to another garage who said it was the anti roll bar which is damaged and would result in an MOT failure as a dangerous fault.
Therefore, I didn’t feel I got my money worth with this service as I expected this to be picked up. There was nothing Halfords could do about it as nothing was reported by the technician.
Definitely won’t be going back again.
6 months ago
robbie gunter
First time at Leicester Woodgate Halfords and would return again! Received service with a smile and pleasantries! Everything was explained perfectly! Social distancing adhered too! MOT was done in a timely manner! Would highly recommend this Halfords location
6 months ago
Barb Miller
Amazing service and they took time to listen to my concerns and went out of their way to help me. Simply Spectacular
1 month ago
Chuck Smith
Halfords Repair Garage has no customer waiting room onsite, the day I took my car for a headlight bulb change it was raining and I had to stand outside this is unacceptable.
I must say the service was excellent, staff were excellent too, I will always go to this garage for my car repair providing they can provide waiting room.
5 months ago
Christian Mora
A great experience, friendly professional service. Above and beyond expectations
2 months ago
Flourence Cole
Used this autocentre several times and won't be coming back.
Reason beeing, for my second time, I've ordered tyres to be fitted for my mrs car, got an appointment, showed up, due to covid there was no waiting facility's, fair play I thought, let's go, and we'll be back in an hour as instructed. Its pouring down with rain, very cold day.
On my way back I get a call to say there's a problem. I got back, 55 minutes since leaving the car, to be told tyres that been ordered a week prior and appointment arranged for them to be fitted - wasn't in stock!
Beeing adamant to get exact tyres that I ordered I've been told to come back after a week.
To put this right, for the time wasted and making us to spend time in the rain and cold due to covid shutting everything around I've suggested to give us a free wheel alignment for the next time.
The person that I was dealing with agreed that it would be appropriate for the hassle that have been caused and they will do it.
The big day comes - week later from when it originally should have happened, they do the tyres, balance it but, BUT - turn around and tells me
SORRY, WHE CAN'T UNDO A BOLT SAFELY TO DO THE JOB (THAT HAS BEEN PROMISED YO MAKE IT UP FOR WHAT HAPPENED LAST WEEK)
I would have thought they are specialists and should be able to rectify something like that. But I guess they are NOT.
Now, why I'm writing this now months later?
Had to do other set of tyres for my Mrs car, different place and they did not had any issue with getting all wheels aligned.
MORAL OF THE STORY, THEY MOST LIKELY LIED TO US ABOUT NOT BEEING ABLE TO UNDO A BOLT AND THAT THEY FEEL LIKE THEY WOULDNT MIND TO MAKE IT UP FOR US FOR NOT MANAGING THEIR ACTUAL STOCK CORRECTLY AND WASTING PEOPLES TIME.
Therefore, how can somebody be willing to use halfords autocentre with a costumer service like that?
If any of costumer services people will see this and feel like speaking to me please be welcome but I'd imagine I've laid out my experience with halfords autocentre in Woodgate clearly and fairly.
3 months ago
Terry Lynch
Took vehicle to Halford Woodgate, for Diagnosis first time that i got exceptional service from Halfords compared to Tigersway Leicester. The technician was honest and professional and clearly told me that wiring needs looking at before any work is done on vihicle. impressed. Thank you.
6 months ago
Adonai Kaf
Really good customer service and advice. Quality work carried out with a good turn over time.
10 months ago
Hector Smith
Good experience til I checked the tyre pressures before snow a few days later. Found all the tyres had been over-inflated to over 40psi- they're only supposed to be 32psi!
4 months ago
Gossip Slut
Booked in for a clutch test suspension test and also steering check I dropped car at 830 and by 845 they called to say car was ready when I got bk I asked about all the above and the man didn't have a clue no paperwork and literally drove car round block said the clutch was OK and that was it I wasn't happy went and had the same checks at f1 garage on Abbey Lane to be told my clutch had near on gone and had to have new clutch so becarfull at halfords
3 months ago
jake hovarter
Really friendly staff, MOT was done quickly and they changed my sidelight bulb that had blown free of charge. Would definitely recommend, will not go elsewhere now.
6 months ago
C CLARKSON
Very good service on my annual MoT visit each year. Thank you.
5 months ago
Kristina Davis
Very efficient and great service.
1 month ago
Zaid Mashagbeh
Good experience of booking online and good service in branch. Was very happy to see they too covid seriously, socially distanced, sanitised my keys before they used them and have them back to me. Also engineer wore gloves, out a plastic sheet on the seat before driving and wore a mask.
8 months ago
Jd Middleton
to me every one was very professional and friendly. 10/10. couldn't ask for anything better.
1 month ago
Vincent Woodhead
This was my first time at Halfords as I live nearby, Biggest Mistake,My Car has never failed a MOT, and the last time I got a small bulb changed of my number plate it cost me £8 including the mechanic charges, since I wanted to get a ful service done I fell for this!! Never returning Back WOULD NOT RECOMMEND STAY AWAY!! Booked an MOT with Major Service paid £249 was called and informed my car needs 2 tyres brake-pads changed and one bulb on license plate was coated £350 extra for replacing all, was happy to get it fixed as I trusted the Brand, but after consulting some other garages and friends and colleagues I have come to the conclusion I was ripped off, they charged me £19 +VAT for changing a tiny bulb on licence plate!! So I dont want to guess for other stuffs, Thanks for giving me a an expensive lesson. I take the blame for trusting the Brand, should have read the reviews first, seems its not only me who feels the same.COMPLETE RIP OFF!!
6 months ago
Chris Queen
I took my bike to repaid to this shop. The staff were friendly and nice.. But except for one, the rest of the folks didn't seem to have the expertise in repairing bikes.. I had a to test it myself and take it back as the repair was not done appropriately..
8 months ago
brgn
Good professional n quick repairs!!!! Wud defo recommend!
4 months ago
Gerald Heaverlo
Took my car to Halfords this morning after a warning light flashed up on my dashboard. The staff were super-friendly and professional, checked out the cause of the warning and changed a faulty brake sensor free of charge by early afternoon! Really impressed!
11 months ago
Jennifer Jacy
Very helpful gentlemen here, would deffo recommend.
8 months ago
Kevin Peck
I took my car Peugeot 206 for a service and MOT on the 4th November. They called me and said that my car has failed MOT because of oil leak and I needed to pay £400 in addition to the £199 I had paid for service and MOT. I was happy to pay this of which I did. However, they returned my car with no water and with the oil issues were not fixed. They asked me to return my car to be fixed after a few days of ongoing issues which I didnt have before my attendance at halfords autocentre, only to offer £150 refund and say that they are not able to fix the oil issues despite the £600 paid. The halfords mechanic informed me that they managed to fixed the oil leakage at the top of the engine. However my local mechanic found many leakage issues which have not been fixed by Halford. I regret ever taking my car to this shop. On top of this the mechanic at Halford was meant to refund my money and send me an invoice to confirm that the invoice has been proceed, however this has not been done and I am not sure if the refund was processed. The poor service I have received in not in alignment with the Halford brand. They took advantage that I am a new driver and took my money and all they did was replace the lights and filter. On top of this they charged me for diagnosing the oil leak which they didnt fix or even know where it is coming from. I will be calling the head office and report that my refund has not been proceed and will be filing a complaint. I was kind enough to record the conversation of the mechanic stating that my refund will be processed and I was right in doing this because he lied that he will send me proof that refund has been processed and has not. I wouldn't advise anyone to take their car to this autocentre. I am now having to pay extra to my local mechanic to fix the car. Please utilize your local mechanic and AVOID HALFORDS AUTOCENTRE AT ALL COSTS.
7 months ago
Guy Headley
Booked for MOT and Service through online. MOT was free with service, the Centre were insisting me to pay for the MOT as well. Finally i had to explain a lot and show their website to get the MOT charge removed from the bill. MOT Failed and have been quoted a huge price. Good that I haven't given my car for them to repair and do the MOT. Took the car to other reputed garage and sorted everything and saved £200 plus.
10 months ago
Pegah Abdollahi
Staff rude as always at every Halfords. Put a tyre on my wheel and didn’t tell me the wheel had buckled and was unsafe to drive when handing it back to me. Had to find out from reading the email invoice and when I called to ask what the invoice meant they were very unhelpful.
4 months ago
ANGELA NELMS
Great place for automobile.
Quick fix and genuine fix.
Especially brake for life option.
9 months ago
Pam Brooks
I’ve always found Halfords at Littleton St, Woodgate, a lovely bunch of guys, who don’t con you, give you the right advice and get the work done on time, with a smile and courtesy. Anil and Bruce definitely look after their customers. Thank you for sorting my cars out as ever.
10 months ago
Debs Smith
Top notch service by Mr Atiq. Fixed my car quick and very well. Surely use their service
9 months ago
Ndah Mofor
My car was squeeking when I went over bumps so I booked it into Halfords for a suspension check. They told me they couldn't hear anything and there was nothing wrong with the car.
The noise continued so I booked the car into Halfords again. This time they told me the problem was the shock absorbers which would cost £500 to replace. I agreed to the work and paid the £500.
I drove the car home and it was still making the squeeking sound. I took it back to Halfords a 3rd time. They told me they would look into it and call me back. I waited all day but Halfords never called me. So I called them. They said it would cost me another £300 to fix the problem. I asked why they hadnt fixed the problem the first time and they were unable to explain. They still haven't fixed the problem.
8 months ago
Gerald Womack
They've always been helpful and do a good fix. Had mot and servicing recently and kept me uptodate throughout the day.
8 months ago
Will Frank
They took 50 minutes to put 2 new tyres in I didn't check as it was my partner's car to find at the weekend they had put 215s rather than 205 s and then put 42 psi in the tyres should be 28 psi ....I called and they came up with the excuse they had wrong stickers on the tyres said I could go back but how long would that take 2 hours not ever again.....
7 months ago
Jason Carter
Great service offered & advice from the team at Woodgate, Halfords. Pleased with major service undertaken and had new brakes for life & front discs replaced. Would recommend and return again. Thanks.
3 months ago
James Shaw
The tyres supplied were at a good price and with excellant service.
8 months ago
