Halfords Autocentre Leicester (Woodgate)
Car inspection station Halfords Autocentre Leicester (Woodgate), 1-3 Littleton St, Woodgate, Leicester LE4 0BP, United Kingdom:
220 reviews
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Address: 1-3 Littleton St, Woodgate, Leicester LE4 0BP, United Kingdom
Website: halfords.com
Phone number: +44 116 251 5245
GPS coordinates
Latitude: 52.6435670Longitude: -1.1443670
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reviews
Diania Vond
Speedy, professional service, friendly staff
1 month ago
Dawn Diana
I say, they are not franchise quality but decent if you car surpass 100K miles, work quality acceptable based on prices they offer.
2 months ago
Selva Kumar
First class service by Bruce and the team
Highly recommend
Bruce is a asset to the business excellent customer service skills
Will use again
2 months ago
Vaughn Bernard
Went for my first MOT at their auto centre, the process was straightforward, good service and I have no complaints.
2 months ago
Nadia McIntosh
Quick and easy check in and pick up. Booked online no problem. The auto centre staff were polite and helpful. Would definitely recommend.
4 months ago
blanca Chavez
Got an appointment really quick, at short notice.
Staff were very friendly, informative and professional.
I felt confident that my car was in good and trustworthy hands
10 months ago
Aarice Dumas
I had a mot here a while back they tried to RIP me off they said it failed for my window wipers and needed 2 new tires the man looked angry when I said that was a lie as the wipers were new and fitted a month ago then guess what my car passed and never replaced the wipers they did replace the 2 tires . Also said I need £151 repair doing so as I didnt trust him i took my car straight to another garage and no work was needed the man was so rude and arrogant towards me there are so many bad reviews about this garage on google I wish I had seen them before I booked in. I now use kwik fit which is only a 3 minute drive away from halfords it was the first time I'm used halford and the last
3 months ago
Riesa Lepak
I was there to top up the air conditioner but the service doesn't check If I have any leaks on the circuit.
I paid for nothing!
8 months ago
Nancy Rossley
Bruce was really helpful and got us out of serious difficulty which would have prevented us driving home to London. All he supplied was a bit of ingenuity and a bolt, secured our wing mirror and didn't even charge us. Great training from Halfords. Will definitely use your Autocenters again
9 months ago
AnaS
Fantastic service, booked my car in for a free repair check the night before - was checked and repaired the next day.
1 month ago
Jay Nicoll
After a disaster at Tigers Way branch the manager and staff at Woodgate were excellent.
11 months ago
Mykal Mason
Great service. Great location. Even happier the fact my mot was free. All I had to do was purchase something to get a voucher for my free mot. Definately recommend.
1 month ago
Barbara Wagner
Very rude, the roads were bad so I was 10 min late turning up. They refused to do MOT because 'my slot was gone' despite booking it in & were argumentative about it. If you want customers then don't treat them like an inconvenience. Previously they have taken an entire day to do a simple tyre swap so serves me right for going back to be honest.
5 months ago
Female DallasTx
Easy to get to and friendly staff. Good price considering it’s another tax. Dropped car in and waited so would have been nice to have been able to have a cup of coffee available. Still recommend this place.
4 months ago
Katie L
Very efficient garage, been there 2-3 times and always left very happy with their service. Will surely recommend for any type of vehicle work. What I particularly like is that they are time efficient despite being busy and so far they have done quality work on my car. Many thanks.
10 months ago
Mike Cartee
first of all my mot was 25 mins late it failed on the hand brake i booked it in for a brake check and i was told it needed new disc and pads on the rear at a cost of £208 i disagreed when i went and looked my self it only needed a brake service £27.50 i don't know if they tried to rip me off or they had some one that did not know what he was doing doing the job.
8 months ago
Rebecca Crash
Easy online appointment, quick service
2 months ago
Keisha Moore
Unfriendly and inefficient staff. Many of the work that was supposed to be done on the car like changing brake discs and tyres and wheel alignment weren’t done and I was also charged VAT twice for items that I had already paid for online. On top of that they don’t pick up the phone either. Very disappointed!
4 months ago
thrifty minia
I needed the air con in my car sorted during the exceptional hot weather. I did struggle to get in near where I live so thought I would try Halfords. It was easy to book online and they could get me within a day. The problem was sorted and the service was excellent. Very polite and helpful staff.
4 months ago
Jonathan Swift
Had to wait from 10.30 til 3.30 to get our tyre check done which was bad enough, but not the reason for the 2 stars.
Took car in to ask them to check our front tyres as they keep deflating, the mechanic rang and said the seals had gone (which he thought might be the issue) but can't do it because of corrosion on the wheel. I said i knew about the corrosion and i'd book in to have them sorted, to which his response was 'well you could have said you had it booked in elsewhere' as if I were to know the issues were related and was very defensive in general.
Bad customer service.
2 months ago
Nancy Niebling
avoid like the plague, i don't know how they can operate, there needs to be better regulation to stop day light robbery. Rude and untrust worthy staff will be the least of your problems.
7 months ago
Rob Stebbins
Good service overall but they said the work would take an hour and it took 2 hours. Just wish they would be honest with their estimates.
1 month ago
Carina Martinez
Very efficient and professionally done.
3 months ago
Elsie Shirley
Very helpful and friendly staff. Would highly recommend to anyone to use them.
5 months ago
Mitchie Bailey
Booked appointment for free brake check for VW transporter long wheel base van. When arrived at the depot in Woodgate Leicester the fitter refused to give service stating it is used for Taxi purpose. It does not mention on the web that Taxi vehicle is excluded from the offer. I need to pay £49.99 plus VAT for brake check.
DO NOT trust this company as they do not include all the information on their website but waste customer time and lure them to their business.
3 months ago
Keisha Walker
Great friendly, experienced staff
3 months ago
Gabrielle Wassilak
They have serviced my car since purchased ,they look after you well and keen prices
1 month ago
Bernadette Parsley
The day before my appointment (after booking 6 days prior) i was contacted to state that the 4pm appointment is an online booking error. As the Autocentre closed at 4.30pm and they required an hour to complete the MOT, they had no choice but to cancel the appointment. I received the email cancellation before the call even ended. I was offered no apology, no alternative booking and left stranded without a valid MOT.
The worst customer service experience I have ever had. If I could put zero stars I would have.
1 month ago
Vika Mashinson
I bought my car in for an MOT which failed on a couple of things including the emissions. I had heard things about people being ripped off but I have used this Autocentre before with no problem. When I came in to pick up my car, I was stood in the reception area for about 15 minutes before anyone came to help me. I also felt like the manager was quite difficult to talk to and felt like he didn't really want to explain things too much and came across quite rude. I was told that before doing anything they needed to run a diagnostics test and then see what the problem is but could not tell me how long the work would take and told me it would be extra for parts needed but they didn't know what parts or how much. I have since got a quotation for all the work from a local garage (which I normally avoid unless absolutely necessary as it's on the more expensive side) as I thought the quote from Halfords was far too high and they have quoted me £150.00 total for the work whereas halfords quoted me just under £400 and said there would be more on top of that to fix the problem after the diagnostics test was run. The MOT experience was fine the staff weren't very friendly but this doesn't bother me too much and I don't dispute the work which needs doing, I'm happy to pay for work which needs doing but this quote was massively overcharged. I don't know much about cars and how much these things cost but I thought it seemed a lot. It was my Dad who brought it to my attention that it was too much and if it wasn't for him I would have gone ahead and got the work done and have paid over 2 times over the odds. I don't know wether they take avantage of customers who they think won't know much about the car, but I feel like that's the case and anyone using this autocentre should be very careful to not be taken advantage of.
2 months ago
Mike Lasby
Quick and professional
7 months ago
Kite Hymu
Overall everything was ok
6 months ago
Matt Shapard
Competent service and MOT at a reasonable price
10 months ago
Sam Browne
Happy with service. As I already sayed last time I found a professional and honest team. Thanks.
2 months ago
Rachel Duncan
Absolutely delighted with the service I received from this branch. I have taken my car here for its MOT for the last 3 years and have always had exceptional service. The manager's, Anil and Bruce, and all of their technicians are a credit to Halfords.
4 weeks ago
Marcy Allison
Helpful and prompt service. Completed the fitting of my tyres in a timely manner. Customer service was very friendly
2 months ago
Leah Galloway
Quick and easy
7 months ago
Bryant Pierce
Expensive! But told me exactly what I needed and told me about my last mechanic doing shoddy work! Also threw in a free brake cable adjustment and got the free brakes for life scheme which is brilliant! Thank you!
4 months ago
Gloria Cunningham
Extremely professional and friendly. Being pregnant, 2 staff members kindly carried my shopping bags to my car. Would highly recommend to friends and family!
4 months ago
edilberto trujillo
I have been a Halfords customer from years, never had any complains. Visited the Leicester center for MOT and service on 20/07/19. The Center manager Anil is a very rude and unprofessional man. I called the customer service and made the complain. No response from Halfords. Will never go to any Halfords ever again.
3 months ago
Ms B
Outstanding service thank you to Anil and his team of technicians
2 months ago
Seth Johnson
Was booked for a service by a very friendly professional staff. On arrival the service manager on shift (Anil) was moody and rude. I ended up cancelling my service. Such a shame Halfords lost on getting my cash because of his attitude. But I guess he doesnt care as long as his salary is not affected
4 months ago
Mike Morton
Booked online for a free brake pad check. Rushed over from work. Got there to be told that they couldn’t find my booking. Showed the reception my browsing history as couldn’t find my email and it showed I’d been online the night before. The reception was very rude and when asked to speak to the manager was told he was the manager! When I asked what they were going to do the didn’t care. I asked whether they wanted my business and the chap shrugged his shoulders and said ‘not really’. Bad experience. But of a shame as Halfords is a good company on the whole. Having had a good experience at the main Leicester store with the we fit service for my wife’s dash cam. Popped round the corner to walkers and took the chap 10seconds to check my brake pads.
5 months ago
Carol Gilligan
MOT special offer very good and you get a very detailed vehicle check
5 months ago
Houston Haynes
Made claims that work needed doing to my wife's car, which 2 independent garages said were unnecessary.
5 months ago
Monique Hines
Looked after my car adequately but customer service was awful. I was ridiculed and laughed out the shop, not given any advice on how to help my car just showed a piece of paper with highly inflated repair costs. I will not be coming back to this Autocentre.
5 months ago
Colin Carlson
Booked online for MOT at Woodgate, Leicester. Very well run autocentre. Friendly staff. Would recommend.
4 months ago
Eli Allen
Very friendly & organised. MOT passed but non pushy advise given on the advisories.
3 months ago
manoj tammineni
Had an MOT with them. Excellent service, very efficient friendly and informative. Would definitely use them again.
4 months ago
Jose Jaime
Let's just say I should have checked reviews on here before getting anywork done from them.Twice bad experience waiste of time that's all I can say. Take your car to a local garage.
4 months ago
netaji basa
Anil and team are always brilliant! Friendly service!
3 months ago
