Habitat Outlet - Finchley Road

What a wasted journey, it's an empty shop, no stock on the shelves, no point being open

As always. Excellent service. We know the quality of the goods will be exceptional as always. The staff are friendly and knowledgeable . We wouldn't shop anywhere else.

I never gave a bad review! But Habitat on-line well deserves it! If I could I would NOT even give one star! I bought my product (plate sets) on-line. I was told it would take 2-3 days to get my order delivered..after 6 days my order hadn't arrived. Called customer services as I was expecting visitors in some days time and absolutely needed these plates!! I was told the order went to the wrong place but would be with me on time for when I needed it. Plates arrived over a week later (No plates for visitors). The box was ripped (no "fragile" label) and plates were broken. I complained and was offered a £10 voucher to spend in their own store?! as a "goodwill" gesture from habitat?! I asked to return and get a refund after such a poor service. I was home on expected time of collection. No one knocked my door and I received an email saying collection failed because no one was home?! (NO note was left on my doorstep either!) I called habitat saying that they were not at my place! I asked if they could contact the driver and I was told they could not contact the driver?! Drivers have no phone number?! This is the worse service I have ever came across with.. it is very disappointing, especially when you pay the extra money for the quality!

Ordered and paid for 2 chairs from this store last week. They were due to be delivered yesterday. They never came. Spent over an hour on the phone being passed around various departments before being told they would be delivered today instead but could not be given a time. Sat in all day again waiting for the delivery which once again has not arrived with no explanation. Am currently in another 30min queue with the recorded message telling me ‘how much we value your custom’. I suspect IKEA will value it more for my future purchases.

Love the furniture, delivery times are a little unrealistic. I mean 6 weeks for a sofa? But still the quality of the furniture is 1st class.

I highly recommend this branch. Very welcoming, helpful, efficient team in the shop...they went the extra mile to look after us.

I love the furniture here. There's two floors, and a consultant for kitchens

Love habitat. I usually wait for the sales to hit and they will something have some great deals going on

Lots of great household items at a decent price. Displays are nicely set out.

Bought a coffee table got the delivery date set up ... Only to be cancelled and HOUR before delivery. Showroom blaming warehouse and the warehouse blaming delivery. People wonder why stores are shutting...... Please don't lie to your customers

Great shop and great customer service received by all staff.

Another good enough store to shop for home stuff and staff are well trained

The quality of Habitat products is not what it used to be, it is more of an upmarket Ikea but more expensive. This store is well lit and has a good range on display.

Great service and amazing offer.

A regular habitat shop. Expensive but nice design.

Great shop for home !

All good round shop

Great place to shop!