Apple White City
Electronics store Apple White City, Ariel Way, London W12 7GF, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Ariel Way, London W12 7GF, United Kingdom
Website: apple.com
Phone number: +44 20 8433 4600
GPS coordinates
Latitude: 51.5074906Longitude: -0.2208311
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reviews
Jonelle Maras
Always make you wait for Genius Bar appointments and there seems to be no logic to their que system.
3 months ago
Sam Nissenfeld
Horrific service bought a new phone and the bender who served me forgot to remove the SIM card, spend the next two days trying to get them to send it me as I’m 1 hour away, very unhelpful. I can’t believe we spend £1000 on a phone to be treated with such disregard. Shame on you.
2 months ago
Pamela Taylor
BAD EXPERIANCE THEY TOLD ME IN THE PHONE DIFFERENT THING WHEN I COME COMPLETLEY CHANGED THEIR WORDS WASTE MY ALL DAY DONT WATSE YOUR TIME HERE IN APPLE STORE IN WHITE CITY
STAFF ARE MY PHONE IS UDER WARRANTY AND STILL CHARGED 319 POUNDS . I NEED TO GIVE ZERO RATING BUT THERE IS NO OPTION
3 months ago
Brian Hailey
The staff were very helpful.
2 months ago
Y H
Quite busy at times, but the Apple Genius was helpful.
3 months ago
M K
Specialist Apple store on the first floor of Westfield's.
I've bought a Mac mini from here a few years ago and recently an iPad Air.
Usually the store is very busy with people coming into play around with the various gadgets on show.
If …
2 months ago
Heather Cantrell
The staff are very approachable, friendly and genuinely care they repaired my iPhone X screen in just 3 hours on a busy Sunday afternoon they took great care of the device as it is immaculate and still is after the repair
3 months ago
Kurtis Johnson
Very fast and efficient
9 months ago
Melanie Petty
One of the worst experience ever!! Customer service is BAD, they kept me waiting for so long and at the end they say oh how the system is not recognising your appointment (Genius Bar). Without even covering the bad service: he said oh we …
7 months ago
De B
Great service, I learnt alot today...
2 months ago
CREST TV
The land of over-promising and under-delivering
7 months ago
David Skeans
Very rude staff
Refund policy is really rubbish.
U can buy apple products with cash but there is no way to get refund in cash.
Worse thing is wait for 10days to get refund
2 months ago
Digger Chen
Very busy store. We went in with the intention of purchasing an iPad but trying to get help was impossible. We went to Currys and bought it there £20 cheaper.
5 months ago
Sara Limpert
Shocking service. Worst service I have ever come across. Wanted to purchase a Apple Watch Series 4 so I asked the gentleman at the watch stand can I purchase the watch. He goes you need to speak to the people in the front. I went to the …
5 months ago
Big DroN
Horrible experience I am disabled and after apple updated my watch it stopped working. Went to store and they told me £185 to fix it when it was due to their update I had a seizure in the store tellingnyhem.i need my search to monitor hearr …
5 months ago
carol korb
Shocking service - tried to call four times to speak to someone - anyone! - each time I dialled the store number I went through to a general Apple helpdesk (despite having been told the first time I contacted the helpdesk that I needed to …
4 months ago
Alexandre Marie
Well stocked, efficient sales staff, overcrowded like all Apple stores. Went in to buy a 1tb Macbook, which is not the default spec, but they had one. Done & dusted in 10 minutes. Great until something goes wrong, like with our last Macbook …
2 months ago
Ankur Arora
Garbage customer service
The staff here don’t even know the C of customer service.
@ apple - you have lost one more customer
@genius- thanks your company lost one more customer
1 month ago
Dale Smith
Totally totally dreadful experience, I had an issue where the phone was emitting almost jigsaw drilling noises down the line. The store refused to repair / replace despite me visiting twice, and wiping the device to a DFU factory setting. …
3 months ago
JANEX
The shop it's amazing and looking at it seems many people are also happy about the service. However, won't queque hours and spend what I personally think are WAY TOO MUCH money for any Apple components. Still writing my review from a < £150 phone that only weights a bit more!
5 months ago
