loveit coverit
Insurance company loveit coverit, 65 Fenchurch St, London EC3M 4BE, United Kingdom:
220 reviews
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Address: 65 Fenchurch St, London EC3M 4BE, United Kingdom
Website: loveitcoverit.com
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Latitude: 51.5122260Longitude: -0.0793059
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reviews
Eliza Charles
Really helpful! I had misplaced my policy. The customer services advisor found and resent another copy
3 weeks ago
Evgenia Verbitskaya
Julie was very patient with me and my ‘senior moments’. Thank you Julie, we got there in the end.
I had insurance with another company but their renewal price was a joke and they wouldn’t budge on the renewal price quoted. Love It, Cover Its multi gadget insurance was the best price on comparison.
1 month ago
Jack Lewis
Very helpful! I was a customer and thought of leaving but they give a counteroffer which I couldn't refused. Recommended! Quick response as well.
1 month ago
ROBERT RILEY
Thank you Jennie, excellent telephone manner, professional yet caring, pleasure doing busy with you. I would recommend Loveit Coverit purely because of you! I would like to request a raise in salary as you went over and above to help us, thanks
2 months ago
James Miller
I had upgraded my phone but hadn’t had the chance to update my policy! Julie was fantastic from start to finish, very responsive and very helpful. Julie made the whole process very simple and easy to do.
Thanks for your help Julie, was a pleasure to have spoken to you.
Danielle
5 months ago
anju mm
Jennie updated my multi phone policy with my new phone promptly and there was no additional charge despite the new phone being a newer model. Very happy
1 month ago
Brittany Janvrin
I decided to take out insurance on my iPhone 12 and found Loveit Coverit online and took out a policy. I followed the steps to insure my iPhone and the policy was accepted in less than an hour. Now I feel secure that my iPhone is insured and was very happy with the service.
1 month ago
verneitha causey
Amazing service, cannot fault them, Julie even called me to discuss the reason original photos had been refused rather than trying to explain over email and we got them sorted straight away, including my husbands that I struggled to get due to him being deployed. Brilliant prices I moved from another company to Loveit.
2 months ago
frank giuliano
This is my third year with love it cover it. They have been a great company to deal with. Very competitive prices for phone insurance. I had to claim for a new iphone during the 1st year due to my phone being stolen. New phone was delivered …
2 months ago
Derick Schanck
Do not use if you want to keep your actual hardware.
Their business model is apparent - First force all customers turn off device tracking software and factory reset their device before sending it in for repair (strange?). Regardless of …
2 months ago
Livanna Anderson
Thank you Loveit coverit I did not have concerns you are the best insurance thank you
2 months ago
Kim Jones
Zero stars, company with non-existing customer service.
Held my tablet for a month without any notifications about its status. After a month and my calls they inform me that they will send me an email (!?). My claim as accidental damage …
1 month ago
Steven Korry
I have to say, the service is superb and very Professional. Not only is it great value for money, but the quality of cover is top notch and worth every penny. Piece of mind knowing that my iPhone is protected for another year! 10/10!
7 months ago
Delaine Knight
Very good level of service. Julie has dealt with my query efficiently and promptly explaining the process and the details of the cover.
4 months ago
Sahil Jain
Have only just taken out cover for my phone & laptop. Had a call from Julie who advised I had accidently clicked the wrong button on my insurance and she just wanted to check this was correct. She was so friendly and professional.
I cannot …
4 months ago
DMYTRO TOLCHYNSKYI
Jenny was fab, got my policy set up again after there was an issue, professional polite and stress free.we
I have been super impressed with how loveitcoverit has dealt with my insurance and how well they have adjusted there business in the …
4 months ago
Courtney Whilden
Had a question regarding renewal which Jennie answered swiftly - very professional, helpful and great ambassador for the business
2 months ago
Adelina Maldonado
I have not yet had to make a claim, but Julie was very efficient and friendly in organisation my cover. Thumbs up from me so far.
1 month ago
Rachael Free
Spoke to josh helped me with everything I needed good professional service
4 months ago
Macey Chrestman
Lee's service was super quick, responding to emails in the evenings aswell as during the day. Very easy to deal with and a great outcome.
Exceeded my expectations. Thank you.
5 months ago
Polina Shumilina
I was contacted by Jennie a couple of weeks prior to my renewal date and offered a discounted rate for another year's cover on my phone.
The whole process was pleasant, prompt and professional and now I don't have to worry about my phone for another year ????
3 months ago
Greg Holmes
Applied for the insurance cover for my new iPhone 12 Pro Max. Julie was excellent and took no time to accept my proofs and make sure everything was done. Very happy so far!
6 months ago
Seora Han
Very polite staff, and so helpfull. Best phone insurance company ever!
3 months ago
Naoshad Islam
Very easy to renew an insurance policy, even discounted it slightly on request.
Their representative was very quick and professional in dealing with me.
100% recommended
7 months ago
Timothy McCann
Quick to reply and provide all the information needed to get my claim though
2 months ago
ramesh p
Very quick turn around, phone was repaired and sent back the morning they received it. (Your constantly kept up to date via emails about its progress)
6 months ago
Jie Yuwen
Nobody's perfect, that's why I never give 5 star's but loveit coverit come very close. I had a year's cover on a Sony Xperia 10 Plus, now, having bought a Sony Xperia 5 II 5G, I wanted to insure that phone whilst cancelling the cover on …
4 months ago
Troy Dietz
The worse gadget insurance you can ever have!!
The worse gadget insurance you can ever have!
Totally unprofessional and rude.
Treating you like a common criminal and after all the abuse informing me that they have accepted my claim and it …
10 months ago
Lauryn McBride
Great, friendly and professional service, nice and easy!
2 months ago
day dreamer
Arranged for the renewal process quick efficient and friendly service
3 months ago
Natasha Pajak
Daniel Davies was possibly the most helpful claims handler I have ever come across. He was professional, friendly and efficient. He processed my claim in twenty minutes and stayed on the phone to me while he was doing it so that I could get …
10 months ago
Jose Zalapa
The organisation has been fair with me, as I did have some issues with a claim, but this was resolved in a fair manner.
The value of the cover is very competitive and the customer service team are polite and respond very fast to you.
So far they have proven to be a good phone insurer and I do recommend them.
11 months ago
Kim Peters
Excellent claims service. Excellent communication - keep up the great work
6 months ago
sergio Garza
Professional, friendly service with a speedy response and constant communication, I would highly recommend
5 months ago
Lizzie Milam
I was contacted by a member of the team, Julie, who set up a renewal for four of our gadgets. She was prompt and efficient and very helpful.
4 months ago
Jhon Escobar
Don't waste your money with them they not gonna refund they money or fix your phone.
7 months ago
Jonathan Jameson
Resolved my query promptly.
1 month ago
Joe Liska
The only thing I wasn't happy with was having to take a photo of the details you wanted found a bit awkward but done now happy now have my cover
1 month ago
Jiarui Liu
I have used loveit coverit now for the past two years.
They are extremely helpful and professional and always give an excellent service.
Having five phones insured with them I always have peace of mind that they are covered in every way.
10 months ago
nel toro
Absolutely amazing service! Every time I was on the phone them they were more than helpfull and answered all my questions. Furthermore, when making a claim, Jess took care of it within 30 minutes! Only warm recommendations from me!
10 months ago
mylife spa
Great service first class
1 month ago
Cassidy Rottino
Everyone that I have spoken to have been very helpful but Lee is very helpful and supportive and he makes sure you're completely satisfied with your call before you end the call. Thanks Lee, you're a star.
6 months ago
DK G
Great value for money, really easy to use their website and the representative who called me was so polite and professional , would definitely recommend
6 months ago
Buddy Lowery
Very very happy with loveit coverit, incredibly quick, friendly and efficient. Highly recommend.
1 week ago
Kristina Davis
Very quick service and accepted my claim almost instantly. Daniel provided a very good level of service.
Will definitely use again.
11 months ago
Wanda Espinal
Brilliant service and friendly staff. Would definitely use it again.
7 months ago
Ariel Rumak
Excellent service.
3 weeks ago
Peter Knight
Jennie was fantastic today helping me get insured and cancelling an old policy and setting
Up a new one could not have done it without her she was patient professional friendly and helpful thank
You very much Jennie !
9 months ago
Dri Liz
Is the most horrible phone cover I have in my life because you need to wait weeks to bee repair the phone and nobody call you to say nothing no imail .I need to borrow a phone because loveit cover need weeks to fix a phone thanks loveit zero star ????
2 months ago
Michael Ethier
Super fast process. Lauren handled my claim professionally and very efficiently. The whole claim procedure was easy to follow, the correspondence and help I received was very appreciated. What a great and speedy service
Thank you
Peter
2 months ago
