loveit coverit
Insurance company loveit coverit, 65 Fenchurch St, London EC3M 4BE, United Kingdom:
220 reviews
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Address: 65 Fenchurch St, London EC3M 4BE, United Kingdom
Website: loveitcoverit.com
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Latitude: 51.5122260Longitude: -0.0793059
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reviews
Nick Brocaglia
Very responsive when i had my claim done. After I send out my broken tablet i got confirmation for replacement in 2 days. Just waitung for my tablet to be delivered now
3 months ago
Don Mitchell
Very friendly and effective service! Customer care team are a dream :)
9 months ago
Matthew Mora
Quick response to my claim. No issues throughout the process. Very happy!
10 months ago
Angela Roney
Really impressed with how quickly they came back to me about my claim. Will definitely be sticking with loveit coverit!
10 months ago
Olesia Ilkiv
Quick response,very helpful service.They get the job done.5*
8 months ago
Bree White
Lauren was amazing! I really didn’t think my claim would be accepted, as I couldn’t use find my iPhone to confirm the phone was lost.
However, I followed all the other steps and advice, and after a conference call with sky, and me filing a …
2 months ago
James Douglas
3 months since i submitted the claim and paid the excess for my phone and still hasn't been repaired!
The company that do the repairs for them is absolutely discrasfull, 5 times they given me appointments and then they cancel day before …
11 months ago
Adam Faggouseh
I spoke to Joshua Kerr after not really understanding or knowong how to claim for my phone! He talked me through it all expalined it simple but in detail and pointed me where to go! Great help, great service!
3 months ago
Mathilde Descamps
Fantastic service from joshua , very professional and polite. Many thanks
11 months ago
Megan Piffer
They repaired my phonne and the process was very good. They were willing to give me a replacement handset but I opted for repair instead. Good experience and I'd recommend them.
1 month ago
simone tang
Easy to set up and price was competitve. Yet (and hopefully wont have to) claim but so far all is good.
11 months ago
Ryan Steele
Good communication so far, easy website to use
9 months ago
Marcel Almagro
All round great service, fast responses and really helpful!
Everything is always really clear and easy to understand, a very positive experience.
2 weeks ago
Putik Purwidyantari
Very helpful and prompt service. Joshua handled my case and was very prompt and dealt with it quilckly and professionally.
1 week ago
Greg Godfrey
Definitely five star, excellent service provided. Jennie and Lauren were both very friendly, helpful and patient with me. With their help I was able to get my mobile insurance cover sorted. Would highly recommend this company
2 months ago
Cola Randomle
I have made a claim on April - all good, they responded quickly and accepted my claim (even if they ask a proof of IMEI, which I couldn’t provide and after Apple advisor message, they accepted).
The issues started from when I received my …
1 month ago
DjJUICE RobG
Professional efficient service from Daniel, many thanks
9 months ago
JORGE HERNANDEZ
Very helpful lady that dealt with me when taking out the policy I have now got 3 phones covered with this insurance each additional phone warrants a discount. Not claimed on any so cant comment on that experience. So far customer service very satisfactory.
2 months ago
Peter Stathis
Quick response to request. Polite and helpful staff.
11 months ago
Sarah Handler
The Love it Cover it team provided an outstanding service. They were extremely understanding when my phone was stolen under horrible circumstances. They took the time to listen and genuinely wanted to help and support. There was none of the …
3 months ago
Nakata Boyd
Quick response to Email during these difficult COVID-19 times and very pleased with outcome.
1 month ago
Michael Duah
Claim for my son’s almost new iPhone which he had accidentally dropped & cracked the screen was dealt with so efficiently & phone has new screen within 24 hrs of initial contact.
Joshua was allocated to deal with the claim & was faultless- …
1 month ago
Delores Tharp
Jennie was extremely helpful, responded to problems very quickly and was professional. She offered help at every step and informed me when the images I sent met the company's expectations. Thanks Jennie.
3 months ago
Krista Shields
Perfect service. Made a call last Wednesday after dropping my phone and imprinting two impact cracks through to the LCD screen of my P30 pro. Came into contact with a friendly and very helpful Sarah, informed of reference and sent quick …
2 months ago
Roger Sturgell
Great service and a 10% loyalty bonus that doesn't happen very often highly recommended.
1 month ago
Eduardo Rodriguez
Setting up a policy is really easy. A few clicks online and add a photo and it’s done.
I have also had to make a claim before and again the process is really simple. Fill in a form, get it sent off and it’s soon returned repaired or replaced. Highly recommend love it cover it.
1 month ago
Nina Nupponen
great service!
2 months ago
Irene Ho
Talor and Natascha were very helpful in updating my policy when I changed handsets and everything was sorted after a swift phonecall and a brief email exchange. The fact that my premium cost came down with a new phone was a welcome …
1 week ago
Kim Sloan
Had to provide a lot of evidence to support claim but it was a high value phone that was lost. Very good communication from the company each time detailing what was needed. Replacement phone arrived yesterday. Very happy with service.
2 months ago
Mike Mullo
Great customer service and communication.
1 month ago
Zach Miller
Scammers. They would find any excuse under the sun to get you to send your phone in-house to get fixed and then charge you for the privilege. Waste of time and money. Avoid at all cost.
1 month ago
Debbie Tijerina
The customer service team, particularly over the phone are very helpful and more than willing to answer your questions and help if they can. The monthly price is really good and the excess isn’t too high either (my phone was stolen and they …
3 months ago
Alexa Gruen
The worst phone insurance ever!!! After claim accepted 3 weeks and still waiting to hear more from them. They like to ask a question 100 times while you already answer the correct answer with evidence 100 times . if you want to get so much headache use this company.
7 months ago
Niki Reaux
I would like to say a true thank you to Daniel Davies who helped me all the way through of my claim and handled everything very professionally. Daniel was very helpful to me and was able to understand the frustration I went through. I really wish there were more of his example. Thanks again Daniel :)
3 months ago
Silvia Collasius
My claim handler was Julie Russell and she was great! Dealt with everything swiftly keeping me updated with progress throughout the whole of the claims process. Would highly recommend!
3 months ago
Juan Rodriguez
Susan took the time to call me and explain the situation and how they could help. I was really impressed.
1 month ago
Ron Davidson
I have found loveit coverit very professional and helpful throughout my claim.
1 month ago
Katlyn E
Love this company! Quick response to email queries and feel like a valued customer since updating my policy with a new handset, a loyalty discount was applied and my monthly payment has now been reduced. Highly recommended ⭐⭐⭐⭐⭐
2 months ago
Linda Magrone
I placed a claim in regards to my broken Iphone screen. Paid my depost of £60.00 and then heard NOTHING from them. I have tried multiple times to email them in regards to a refund on my depost or where to send my phone to be fixed and i …
1 month ago
iAm PapaMercy
Easy to use website and quick at responding to your emails. Very professional & efficient staff.
2 months ago
Alena Deynega
They’ve been very helpful and very quick service with them. My phone was repaired and returned in less than a week on making a claim. . Highly recommended and I’m very pleased with the service
1 month ago
Kc Miller
A very good service.... I won't be bringing my phone with me to do garden work ????
11 months ago
Nathan
I've had my phone insurance with love it cover it for just over 2 years and have found them reliable and quick to deal with claims ( only needed the twice) the next day service is just what you need and I'm looking forward to adding another …
3 months ago
Rhonda Levin
Terrible Terrible Service. Never have been so disappointed with a company. Don't be fooled by the positive comments left on here. my phone was a gift and I told them, they said still need purchase reciept on my name they didn't accept it on …
3 months ago
yelena milan
12 days so far to process an accidental damage claim. Also, I've asked to raise a complaint 3 times which has been ignored
my advice... stick with the insurance offered though your mobile network, you get a replacement phone the next day!
Absolutely appalling customer service
1 month ago
Rebecca Norris
The lady who phoned me about my payment was an absolute pleasure to talk too. She was polite and had a really friendly voice. She was calling to tell me there might if been a mistake with my payment but it turns out there wasn't. She spoke …
2 months ago
Kimberly Rinz
Easy to complete, friendly phone and chat staff. Great value
3 months ago
shelley lowe
Sarah has been very helpful in sorting out mt claim . she responded very quickly to my queries and answered them to my satisfaction .
3 months ago
Greta Camilleri
I needed to update some details, which proved to be a quick, straightforward transaction. Confirmation was received online within 24 hours. Many thanks ????
2 months ago
Anne Zickefoose
Really happy with my claim everyone really helpful and friendly All sorted in just a few hours. The phone in question belongs to my teenage daughter and thanks to loveit it will be repaired and returned tomorrow morning. Will definitely recommend you to my friends. Thank you for a pleasant, painless and quick outcome.
2 months ago
