Hiscox Insurance UK
Insurance company Hiscox Insurance UK, 1 Great St Helen's, London EC3A 6HX, United Kingdom:
33 reviews
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Address: 1 Great St Helen's, London EC3A 6HX, United Kingdom
Website: hiscox.co.uk
Phone number: +44 800 781 3058
GPS coordinates
Latitude: 51.5146468Longitude: -0.0822186
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reviews
Fuad James
I am so happy with them. My business equipments were stolen from the storage. The process of claim was less than one week and they replaced them after claiming.
4 months ago
Kathy Schneider
Rejected business interruption despite my policy being valid and clearly stating We were covered. What a scam! And then doubled my renewal quote changing the conditions in the business interruption section! If it wasn’t covered then why change it on renewal?
3 months ago
Exposing Thots
Avoid. Refused to pay out on Business interruption policy, despite losing its case at the Supreme Court.
Used a loop hole which involved the government not mandating a closure, this despite he fact in lockdown one, our business had to close.
A Shocking moral compass......
3 months ago
Dimple Thakur
HisCox insurance did not pay out on a pandemic insurance because they did not consider covid 19 to fall within their terms. They were defeated in supreme Court and they now have to pay out. Let that sink in.
5 months ago
Jennifer Watson
Hiscox has been humiliated with today's Supreme court judgment.
Hiscox failure to pay out on Covid-19 lnsured business losses has utterly undermined the public faith in the insurance market.
5 months ago
subto popFREAK
Hiscox have been extremely helpful to me and have always gone above and beyond. They genuinely seem to want to help businesses like mine. The process is relatively straightforward, but is the help and suport I have received as a customer that is truly exceptional.
I would recommend!
11 months ago
Scott Zarges
Computer says no
1 month ago
Bree Leon
Annoying time wasting quote process.
Tried to get an online quote but having completed all the details it doesn’t give you a quote but then tells you to call their free phone number. You call go through all your details again, the agent then spends 20min on a sales pitch about how generous each element is etc etc. In the end after 30mins I got fed up and told him to just give me the quote , further stalling before an absolutely ridiculously excessive quote price given. Thanks for wasting 30mins of my life with your stupid tele sales technique .
2 weeks ago
Jiuliana Tizzo
Disgusted. Took out money from my account without asking me. The policy is not even mine. Policy holder has a different billing address. And the business is unwilling to refund me the money or to even speak to me in the phone as I'm not the policy holder. Thieves, stay well clear.of them. Sent 5 emails none came back with response. How much more richer will you get from stealing £240 from , goes to show the worth of the business. Stay away from these beggars they will steal your money and ignore you.
4 months ago
Harold Powell
Awful company. Don’t treat people with any respect or consideration whatsoever. A one star is generous. Avoid at all costs.
2 months ago
Shikha Gupta
Shockingly incompetent! I submitted a claim over a year ago and am still waiting for works to be completed. The company they use to do building works are totally incompetent and have caused extensive damage to fixtures and furnishings in my house whilst attempting to redecorate. The customer service is dreadful and completely unprofessional.
2 weeks ago
Prakhar Srivastava
Wow the automated voice assistant who guides you through to the right person just loves the sound of her own voice. Before Talking to anyone, I had literally 3 minutes of just the machine just telling me random facts about claims and how teams make money off you. Just put us through to the right people ASAP!
2 months ago
Todd Vaught
Jonathan from HR has been very abusive to me recently. I am having to post this anonymously to protect my identity and save me the shame.
3 months ago
Tanishka Arora
I wouldn't normally review an insurance provider, but from my limited experience as someone who is self-employed, Hiscox provides a good service and are easy to contact when anything needs changing on the policy. They have extended hours so you can contact them outside of normal working hours and they talk it through with you without using jargon or judging you. They're a recognised company and their prices seem reasonable. I haven't had experience of making a claim but they seem to have a quick turnaround so I have no doubt they would be helpful.
8 months ago
Patty Ward
I am a long-term, loyal customer and just received a renewal quote for building and contents insurance. Premium has gone up from £524 to £837, so an increase of 60% having made no claims in the past year. Rang them to investigate and they gave me some flannel along the lines that they’ve recalibrated the way they assess properties for premium calculation purposes and this is what they’ve come up with. It either suggests they were getting it seriously wrong under their old method, or it’s the usual story of screwing the loyal customer in favour of picking up new customers by offering (initially) attractive premiums. It’s a real shame as, whilst they were never the cheapest in terms of premium, they were generally good to deal with and helpful on the rare occasions I had to deal with them. Now it’s plain they are just as greedy and money grabbing as the rest.
5 months ago
Keisha Smith
One of the very best insurance Company to work with. Highly recommended!!
3 months ago
theresa sparks
Same story as David Winston's happened to me. I received a letter from Hiscox in the post saying that my home insurance policy premium will go up from £581 (last year) to £907 (this year). This a whopping 56% increase in insurance premium in one year alone and an utter insult to a long loyal customer who for many, many years held both business and home insurances with Hiscox. I will now transfer all my insurance policies to a different provider. I will not recommend using Hiscox in the future.
2 weeks ago
Sylwia P
Ridiculously overpriced and slow customer support, After one full year with no claim bonus I asked for a decrease but as response they decided to increase my premium for no reason whatsoever. I cancelled after paying every month in advance and their “refund policy” results in me having to pay them more for a period of time I’m not covered. WOW! Never again!!!!
6 months ago
Steven R
Very good service, I have 3 policy with them for last 2 years . Last month I claimed regarding I lost some staff and damage my computer. I spoke with them and they give me new computer and other items.
2 weeks ago
Kali Phoenix
There third party adviser, Simply Business are screwing their customers.
5 months ago
Xi Cheng
Shocking and one star as I cant give them zero... Contacted them for a renewal only to be told that after being with them for 10 years “sorry your not high net worth enough” based on the rebuild value of my home.. Disgusting company and if you don’t have an expensive house they must think your low life scum...
3 months ago
terrijo James
Great visit to these pioneers and leaders in cyber insurance
6 months ago
Alex Townsend
Absolutely awful company. Customer service team have no idea what they're doing.
4 months ago
Ephraim h
Greatly appreciate Hiscox insurance for using SouthWoodTaxis.co.uk Hope to be of service again in the future. Many Thanks
6 months ago
Nilab Balooch
Best insurer in the United Kingdom.
2 months ago
Tiffany Barnes
Most annoying thing is there CONTACT NUMBER - People can't contact them from Mobile phones. VERY ANNOYING
6 months ago
Shelby Florida
More than three business days to tell you they can't offer you a quote because you fall outside their underwriting criteria. Poor..
2 months ago
Andrew Teminski
This is shere I work and it's a great place to work!
4 months ago
Bryan C
A good venue for small events, meetups
2 weeks ago
Matt Dayton
Great company to work for!
1 month ago
keven higgins
Great company to work for.
2 months ago
Hamid Vlogger
Note: currently employed here
5 months ago
Greg G
catastrophique !!!! nous n'avons pas été indemnisé après notre sinistre. Cette compagnie à refusé sa garantie
2 weeks ago
