Simply Business
Insurance company Simply Business, 6th Floor, 99 Gresham St, London EC2V 7NG, United Kingdom:
37 reviews
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Address: 6th Floor, 99 Gresham St, London EC2V 7NG, United Kingdom
Website: simplybusiness.co.uk
Phone number: +44 333 014 6683
GPS coordinates
Latitude: 51.5149994Longitude: -0.0905479
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reviews
jrr krs
SB made it so easy, I did my form online, then had a call. The guy Lewis on the phone took me through step by step, felt very comfortable. He explained everything properly and got it sorted with a headache. Highly recommend.
3 weeks ago
Laila Justin
Will only cover you for theft if your hurt!
So unless your beaten or stabbed they don't pay out.
Very slow in processing information, dont reply to emails or phone calls.
Pretty useless insurance company
3 weeks ago
Jared Farley
Wonderful, I was recommended to go to simply business by my friend who also has her insurances through them,and preferred talking to arrange insurance then online buy and I was helped immensely with discussing what I need and covers.brilliany service 5*
1 month ago
Lu XY
So far so good I found it straightforwards to set up .
The proof would be in the pudding if I need ever to make a claim
1 month ago
Joseph Fields
Dreadful bunch of insurance scammers. Avoid like the plague. They´ve just taken a payment off me even though I asked them via email to cancel my policy since they more than doubled my premiums just because I moved back to my previous address of 4 months ago. I mean how can insurance for the same premises double in 4 months?... Dishonest. Greedy. Avoid unless you like being ripped off. ps also they charge you a fee each time you change anything at all on your policy, it soon mounts up.
3 weeks ago
crystal garcia
I took out business insurance and the process was quick, smooth and friendly. Would highly recommend.
1 month ago
Jamie L
Very straight forward easy to understand and did not take long to apply.
3 weeks ago
Ann Douglas
Very quick form to complete, my business was fully insured in 5 minutes, documents downloadable straight away, very reasonable prices, would definately be a returning customers, many thanks simply business for making it so easy
1 month ago
Hope Noyes
Grief, been on hold all morning trying to get through to discuss our policy with customer service. Don't use these if you're ever in a slight / remote rush to get an answer from them. Will update if I ever get through to someone
1 month ago
Scotty ST
DO NOT USE THIS COMPANY - COMMUNICATION IS SO POOR IT TAKES OVER 2 MONTHS FOR ONE RESPONSE
I have been fighting for a refund for a months money since last summer and cancelled the policy, they then took another 2 PAYMENTS OF £30 out my account and they now not only refuse to give me the refund but also the money they Stole out of my account, they offered me £1.24 as a refund. Absolutely disgusting and I want my money back
3 months ago
Clay Rodgers
Updated Siply business about changing a masionette into two apperments, had my policy cancelled, was not offered any more choice in cover, handled appallingly, after various phone calls I was passed onto another broker ! will not be using for any of my business requirments ever again. Now you want to look into it ( via reply to this review) after I have reqested to talk to a manager ect. Please lets not waste any more of my time
1 month ago
Mohammad S
DO NOT WASTE TO MONEY ON THESE SCAMMERS.
they are very happy to take your money, but if you need to make a claim, they will treat you like a criminal. and run a murder investigation on you. even when you provide all the info. they will just let the claim run forever until your policy runs out.
6 months ago
John Mlynczak
Very professional with a lot of help to achieve my main objective. They delivered what has promised.
1 month ago
Erin Jefferson
Great Price, quickly sorted insurance on the day
1 month ago
Blake Daniell
Thank you so much for excellent service. Very happy.
2 months ago
G Donnelly
DO NOT GET INSURANCE WITH THIS COMPANY....
We have business insurance with them and we paid extra to take the business interruption cover out with them. However, as covid isn't one of their listed covered diseases, they are refusing to pay out? We are taking legal advice on this but i will certainly be looking at the insurance companies who have helped people during this pandemic for cover in the future. I don't mind paying more to be properly protected by a reputable company. This company had a revenue of 57 million pounds back in 2017 so it is possibly more now but they refuse to help the small businesses... disgusting...I hope Julie Fisher and her company is forced to pay by the courts and their Insurance company collapses..
3 months ago
Lu Rock
Been paying for insurance for a year, when it came time to make a personal accident claim after injuring myself at work and being out of work for a month was told by the absolute masochists in the claim department that "computer says no"!! Was the most frustrating 20 minute conversation of my life - clearly they never pay out a claim which in my eyes make them a bunch of scammers - don't believe me, read the rest of the reviews!
4 months ago
Donna Paddock
Really helpful if you're self employed
3 weeks ago
kaleak gibbons
Excellent service, simple, quick and efficient. Advisor was friendly and I had my documents with in minutes.
1 month ago
brandon stokes
was really unsure about what i needed as a new business owner and Bethany talked me through everything i needed to know very helpfull
1 month ago
Nicolas Louviot
Simply Business, not so simple to get anywhere with them when making a claim!?
Colleagues who work there don't communicate with each other and they're often misinformation about what what needs to be paid?
After paying over £200 for cover, they expect the policy holder to do all the work when making a claim against a third party.
Definitely will not be renewing with these uncompromising individuals again.
6 months ago
Lisa Mims
Short version: Do not waste your time and jump to another option straight away!
Long version: They renewed my policy and charged me without my permission without consulting me and with an increased fee! I did not want to hassle and did not say anything so I went with them for a second year but told them to cancel my policy at the end of the year. Now they keep sending me spam mails, texts and even calls even though I specifically told them 5 or 6 times over the phone, via SMS and emails, not to contact me again! Moreover, once I asked for an invoice and it took my several weeks to get a proper one as one of their employees named Jasmine Cartwright’s level of communication was very low. She did not even listen to me properly and kept cutting my sentences, therefore I had to make a complaint to solve my issue. Just go with another company.
6 months ago
uhhb hhbju
Policy easy to understand and arrange and great value
1 month ago
L Davis
Great customer service and offered me a good policy for my new online tea business.
6 months ago
Richie Palleschi
Very disappointing feedback from our Landlords using insurance policies purchased through this broker. Claims take a very long time to process and it seems insurer tries hard to refuse genuine claims. We will not be recommending this broker or their insurers in future.
2 months ago
KATRINA WILSON
I have been with Simply Business for 3 years , I just received a quote from Direct Line , more than HALF THE COST !
6 months ago
Hristo Yotev
Excellent service highly recommended,
2 months ago
Chrissie Sanchez
Very good ,easy to complete
1 month ago
Christie Meyer
very easy to get policy setup
1 month ago
Georgia Sitwell
Terrible company take you’re money and provide no customer service whatsoever. Would give no stars if possible
5 months ago
LK
Should've checked the reviews on here before spending half an hour on the phone with this company - they don't listen to you or your neeeds as the customer at all, and are outdated in the way they categorize your business. Avoid at all costs.
5 months ago
Riny HJ
first rate performance
1 month ago
Starion Black
Poor attitude to new and existing clients, waiting times on the phone are hilarious, advice on business products irrelevant.
7 months ago
Diana Chappell
Very slippery. Every year premiums go up. They advise you not to look for other companies that cost alot less. We are not longer going to use SimplyBusiness.
2 months ago
Vladimir Halkaliev
Great and quick
1 month ago
Kevin Lopez
Premium goes up and they charge your account for amount they want without serving notice and your concern. Just tiny post facto email 'here is you new policy' with premium much more than prior year, and change you account right away.
1 week ago
Lin
Poor attitude and showed lack of interest, I am pleased I did not take out insurance with them.
1 month ago
