Embassy of Slovakia
Embassy Embassy of Slovakia, 25 Kensington Palace Gardens, London W8 4QY, United Kingdom:
116 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 25 Kensington Palace Gardens, London W8 4QY, United Kingdom
Website: mzv.sk
Phone number: +44 20 7313 6470
GPS coordinates
Latitude: 51.5099489Longitude: -0.1924052
Location on the map
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reviews
Bobby Wilson
Typical for Slovakia. I've been trying to contact the embassy for exactly two weeks with around 5 call attempts a day. The line is constantly engaged without any voicemail or callback service.
Previously, when I managed to speak to someone it was just the most uninterested tone of voice you can ever imagine. With regards to customer service, this is just appalling.
That's what you get with ex-socialist countries most of the time. Always a trouble, arrogance and no interpersonal skills.
10 months ago
Pro Reaper
They don’t pick up the phone at all! It’s just annoying!
I wanted to make appointment for 10 mins for my passport things and there is NO ONE who can help!!!!!
They should close it or change staff from cleaner to manager!
6 months ago
Carl Cordell
The staff is unbelievably rude
2 months ago
TJ Ungerland
As a Slovak citizen in need of documents, you have no choice but to go there but my god! If I didn't have to, I never would! Ako slovensky obcan, musis tam ist, ale keby si nemusel, utekas!! Everything take months to sort! Still like in communist era...vsetko trva mesiace vybavit ako za komunistov! Slow service, not very nice communication service, abrupt. You can make an app online but pleasw book months ahead! Why don' t they read the reviews and then improve it! Surely even Slovak people can learn to be polite? Especialy to their own citizens! Don't get it! Shameful ????
4 months ago
Mark Hutchison
Worst experience,
contacting embassy for over 3 weeks 20-30 phone calls a day. Always bussy, and no other chance to wait in phone que or leave message.
I was in embassy couple of months ago and staff its so horrible. uninterested and arrogant to help.
Why people like that ever working on embassy?
very nice wellkome to Slovakia.
3 months ago
Brandy Kirby
Terrible Service. Tried to call them several times today during official hours and I keep getting message that I am calling during their out of hours service or lunch break. It is ridiculous it is Wednesday 10.30AM and no one picks up.
3 weeks ago
EJP
The best embassy in London for me,polite and helpfull staff,good value and fast services.I got my transit visa
in 5 days!Thank you guys,you all the best!
6 months ago
A A
Definitely one of the best experience I've ever had ...
8 months ago
Angela Carsley
Very rude staff. They acting as king. Very unhelpful. I can't say one good thing on them. They think they are something more than we are.
4 months ago
Gaby Lopez
Fantastic customer service. Thanks a million!
8 months ago
Tyler Dirden
OK ????
11 months ago
Jason Carter
When I got through, they asked me to email, then never replied the email...
5 months ago
Megan Miller
They are so bad no one answer your call no one answer your email
5 months ago
Hannah East
Love it
4 months ago
Donna Hamilton
Shame on "our" Slovak embassy, they never pick up the phone there, now waiting for a passport more than 10 weeks. I'M Slovak but I'm not proud. Shame on you there !!!!
3 weeks ago
Alexis Libranda
I am planning on taking my friend here next week via car . Dies anyone know if there is parking?
5 months ago
Jonathan Martin
they never pick up the call and when you go to embasy they will just say take appointment on phone.
3 months ago
Eva Dahan
The Embassy of the Banana Republic.
6 months ago
arun hj
Terrible!The customer service is awful!They are there to do their job yet they make you feel like they are doing you a favor.When asking questions they simply cannot provide answers!So dissapointed..
4 months ago
Abhinav Sood
Very helpful and polite staff.
7 months ago
Mike Heyward
Phone number not dialing to any of departments for few days
6 months ago
Denita Rogers
trying to contact them for over 2 months now, ha always engaged or closed, also sent 2 emails, but no answer.
8 months ago
Steve HerzOLD
Slow in responding and very unhelpful.
10 months ago
Sajjad Haroon
I been cooling 30 times for a day and now whan don't pick up
3 months ago
Ann
arogant people as normal of this country
10 months ago
Chris Thigpen
Why they don't have a call operator and calls are engaged all the time?
Does anybody know can we walk in or need to book an appointment prior??
3 months ago
Joann Riddle
one of the worse experience ever i had
they have big issue with busy phone
we were lucky if we picked up of them i mean calls
you need to sort out these problems
why the embassy been made to help the people,
to introduce slovak in the world how they are
6 months ago
Mary Leal
I need travel document for little one. But to book an appointment is impossible. I'm trying for a week now. In one of those that's I've called over 80 times...and still didn't go through.
6 months ago
Mike Miller
today i'm going to Slovak ambesy
11 months ago
Christopher Wardell
People are very helpful, kind and I cannot say anything wrong as we had only the best experience
Thank you very much for all help
3 weeks ago
Kathryn Lewin
Veľmi milí, prfesionalny prístup a bez zbytočných zdržovačiek
4 months ago
Wilfredo Vicente
stale velka spokojnost.nikdy ma zamestnanci nesklamali.
9 months ago
Stephanie Hill
Super služby aj prístup ;)
Ďakujem
6 months ago
Niko Steele
Ako jeden z repatriantov by som sa chcel velmi pekne podakovat za bezpecnu prepravu domov. Organizacna stranka zvladnuta profesionale od samotnej registracie az po navrat a ubytovanie v statnom karantennom zariadeni. Mili personal a velmi prijemna komunikacia, aj napriek tlaku o ktoreho predpokladam nebola nudza!
Este raz krasne Dakujem!
Christian
2 months ago
Jason Matheson
Bez problemov
8 months ago
Luis Duran
Neda sa dovolat k nikomu. Chcel som zrusit schodzku lebo nemozem prist. Volam dva vkuse obsadzovaci ton. Hanba na managment lebo s ludmi co ja som mal jednanie su velmi mily. Samotna mistnost je velmi mala. Polovicku miestnosti zabera nezmyselny kovovy detektor. Vela ludi caka vonku vkuse. Znovu management zobudte sa. Rozsirte priestor, idealne sa prestahujte do vacsich priestorov a zamestnajte viacej ludi.
2 months ago
Curtis G
Velmi prijemmy a ochotny kolektiv. Hlavne dakujem panovi M. Vargovi, ktory ma vzdy informoval ohladom mojej zalezitosti a snazil sa pomoct. Dakujem za vsetko ????
3 weeks ago
Richard Box
Perfektne jednanie dakujem
8 months ago
Yunzhu Li
Po včerajšej návšteve pre mňa a pre môj problém je aj tých 5 hviezd malo . Ešte raz ďakujem p.ambasadorke za pomoc pre mňa tak dôležitú .
3 weeks ago
stephane marzabal
Dufam ze tam uz nikdy nebudem musiet ist!!!
4 months ago
Michael Rosales
Pasy pre decka vybavene za 3 tyzdne.Na paradu.Treba sa len objednat ,priniest so sebou potrebne dokumenty a vsetko ide ako pomasle.Len dobre skusenosti mam.
6 months ago
Bob Racovites
Nemozne telefonicke spojenie.
11 months ago
Veronica Luevano
Žiadne voľné termíny na najbližšie 5 mesiacov. Pracovníčky komunikujú cez email a zriedkavo telefonické , su veľmi neochotne a arogantne.
8 months ago
Harley Babroski
Rychly pristup a vsetko islo velmi hladko.
2 months ago
Shayne Klahr
Pred tromi mesiacmi mi ukradli obciansky preukaz. Zijem tu v Anglicku tak si hovorim ze ma nikam nesuri a vybavim si to cez ambasadu. Vyse dva tyzdne som sa snazila dovolat na ambasadu co mi to stale vyhadzovalo obsadzovaci ton a az neskor ked som skusila emergency telefon sa mi ospravedlnili koli poruche na linke. Nevadi. Ved naco mat funkcnu linku na ambasade...Potom mi poslali tlacivo, ktore trebalo vyplit a zaslat postou i ked to mam asi 30 minut od domu a s istotou ze vsetko bolo dorucene. Samozrejme vyse mesiaca ziadna odpoved z ambasady. Tak tam pisem email ci vsetko prebieha v poriadku a dala som im aj moje kontaktne udaje ak nahodou nieco slo zle alebo ma potrebuju kontaktovat. Nato mi prisiel email : Na našom zastupiteľskom úrade žiadosť o občiansky preukaz na Vaše meno neevidujeme. Tak mi teraz povecte co ja ako Slovensky obcan ktoremu ukradli tasku so vsetkymi dokladmi tu v Anglicku mam teraz robit ked ochota zo strany uradov je nulova a ja bez obcianskeho byt proste nemozem..Bola som varovana ze ako to na ambasade chodi ale ze je to az taketo zle som netusila..
9 months ago
Elizabeth Stutts
Najhorsia Ambasada na svete!!!! Nestihaju!!! Radsej chodte domov a vybavte si veci ktore mozete tam lebo tu su neschopni bohuzial Ani nevedia kolko Slovakov zije v UK! V televizii na SK hovoria ze je tu 100000 Slovakov a na Ambasade hovoria 200000 Slovakov.Tak kto ma pravdu??? Pred 18 rokmi tato ambasada fungovla lepsie nez dneska! Pret tym som bola pysna ze som Slovenka teraz sa musim hambit ,Pred tym boli hlavne dvere ovorene sa vchadzalo tadial teraz je tam zaparkovane Velvyslncove auto a dvere su zavrete aby neboli vyrusovany.
Teraz musite ist ako ked do garazi a sediet vonku ako pes.Musite mat termin ked potrebujem overit podpis maju volne na Maj as sme v Marci??? Povedali mi po telefone ze bohuzial mozem prist ale musim si pockat ked niekto neprijde tak ma zoberu .Tak som sa tam vybrala otvoril blondavy mlady chlap opytal sa co ma a povedal nech pockam.Cakam preslo 45 minut a nic sa nedialo.Boli tam rodiny z malymi detmi a tiez cakali este dlhsie nez ja.Tento zamestnanes vysiel lebo musel otvorit branu niekomu kto prisiel na voziku a nemohol ist do takzvanej garazi…Ked sa vracal tak som sa ho spytala ze kolko asi budem este cakat a on povedal ze nic neslubil ze cakam na vlastne riziko .Ja som sa ho spytala ze kolko ludi tam pracuje ked nestihaju asi by mali zamestnat viac ludi.On povedal ked sa vam nepaci tak si pockajte na vas termin koncom Aprila alebo Maj a zabuchol dvere.Ja som odysla.Nehnevajte sa ja som odisla zo Slovenska za taketo spravanie a aby som to videla tuna tak to je smutne.Tento mlady chlap tam nema co robit ,bohuzial nema na to spravanie.
Pan Lajcak by mal prist a skontrolovat tu nasu Ambasadu lebo to ide dolu vodou bohuzial,
Pamatajte si co tam pracujete na tej nasej Ambasade ze mate pracu pretoze mi Vas tu potrebujeme vybavit papiere.
Ked som tam volala dufam ze maju nahraty ten telefonat som sa stazovala a aj ta slecna po telefone mi povedala aby som to napisala lebo oni to maju tiez tazke nemaju dostatok ludi a pracuju pod velkym tlakom.Tak to pisem! Indicka ambasada lepsie funguje nez ta nasa a kolko maju obcanov zijucich v UK?Mal by sa asi nas velvyslanec nad tym porozmyslat a ked je sikovny tak tam urobit zmeny / nie je to take tazke ale zamestnat viac ludi a na malickosti ihned vybavenie ako to bolo volakedy/a ked nie tak nech ide do inej krajiny pracovat.
Ja som potrebovala iba podpisat splnomcnenie do banky a to mi neboli schopny vybavit tak cestujem domov.
6 months ago
LJ
Maximalne spokojna. Doklady vybavene raz-dva a vystavene naozaj rychlo, pracovnici mili a ustretovi. A to som tam nebola len raz,takze som sa stretla s viacerymi. Taktiez musim pochvalit aj mailovu komunikaciu-rychla a efektivna.
3 months ago
Deepinder Sandhu
Katastrofa!!! Ako stale. Potrebujete dva dni dovolenky (ak ste mimo Londona) na vybavenie pasu, jeden na vybavenie a druhy na osobne prevzatie. Na web stranke si pozrite poplatky...(stiahnutelne v .pdf) vsetko v eurach, doniesol som eura a oni vraj neberu eura, ze co by sme s nimi robili mi povedala... :D Vysmech do tvare!!! Tak som musel do banky. Predplatil som si aj pre-payed obalku ze si ho necham poslat domov ako mojej dcere pred 5 rokmi, vraj sa to uz nerobi, lebo sa obchoduje s dokumentami...WHAT?! Je tu niekto kto chce byt az tak slovenskym obcanom ze si kupi pass?!
3 weeks ago
Chris Townsend
Otras !!! Ochota ziadne a este boli aj odmerani a drzi hanba im
6 months ago
Ehrin Demeule
Bol som si vybavit strateny doklad, bol som objednany, hned ma zobrali, ochrankar uplny pohodak, slecna pri okienku uplne mile jednanie. Aj komunikacia cez email ktoru som mal pred navstevov bola uplne super, poradili mi co a ako. Treba sa objedanat a nemali by ste mat problem.
Ked som googlil kde sa ambasada nachadza vyskocili mi zle referencie. Precital som si ich a sucitim s doticnymi, ale ja mozem hovorit len o velmi dobrej skusenosti. Nikto si neda tu namahu aby siel na internet davat dobre referencie, kazdy dava referencie len ked ma na to vazny dovod (vacsinov ten zly dovod). Preto postujem tuto ruferenciu nech sa to tu trochu vyrovna.
9 months ago
