Embassy of Afghanistan in London
Embassy Embassy of Afghanistan in London, 31 Princes Gate, London SW7 1QQ, United Kingdom:
207 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 31 Princes Gate, London SW7 1QQ, United Kingdom
Website: afghanistanembassy.org.uk
Phone number: +44 20 7584 4443
GPS coordinates
Latitude: 51.5014057Longitude: -0.1743612
Location on the map
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reviews
Paul Saputo
Went to Afghanistan consulate in London, very impressed with excellent service. Very appreciative to help from Suleiman and Qais!
8 months ago
T Miller
I booked appointment online, and i went there. The staff were wonderful people and i finished very quickly and easy in short time.
5 months ago
Doug LeFever
The staff are so rude. I wasn't expecting the way they spoke with me! My passport was expired and I came all the way from Glasgow when I asked them for advice what to do extant it or renew it. The answer was not today come tomorrow. Without reason so rude he could have say in good way to come tomorrow we are busy or some polit answer
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6 months ago
Pramod Avula
This place should be closed asap! The people here are rude, ignorant, corrupted and disrespectful! Just because you work in an embassy doesnt say anything! Khak da sarey shomo mardomaye besawad shawa! Shomo ra chi ba England? Beren gom shawen eshpishya!
5 months ago
Lyn Carter
They Never answer their Office Phone.
And their Voicemail is ALWAYS full.
They are only good at Making money and Charging people Hundreds of Pounds for passport renewals...
For stupid Fake looking Passports.
Shame on u guys.
Very Lazy, Shameless and bog thieves.
No education.
The way u treat people makes me think that your Wives must be Working like PROSTITUTES.
go and buy some respect and Good Manners.
thanks
5 months ago
Ev Park
The staff are amazing, Very helpful and excellent service.
5 months ago
Alice Lewis
Salam after salam today i first time 21 /2/2019 form Leicester
I went Afghan embassy in London for passports. Da guy how attend passport documents work I very ipresheat his work nicely past and over clever guy thanks to avery 1 how do work for his people there
4 months ago
Frank Rellim
The best service ???????????? keep it up .
3 weeks ago
Lij Abduselam
Excellent services very satisfied from all staff, doing great job and really good behaviour with all customers .Thanks .
2 weeks ago
Jeff Deyo
Superservice Easy to find Staff and get help
3 weeks ago
Sushil Malla
The staff are sexist, corrupt and no conception of people skills. They lack etiquette, respect for women and are ignorant of their own laws.
4 months ago
Yvonne Benson
My name sanaullah karabah from ireland I call to the guys they are so friendly they speaking very friendly I love you guys zindabad afg mbc staff ziendabad
3 months ago
salvador garfias
I'm not happy with the service I called 50 time no1 answer when I go there the talk very rude not help me
2 months ago
Misty Parmer
Great service like always. Very polite and enthusiastic staff. We are so grateful for the service you provide and understand our issues. Special thanks to Mrs Diva Patang.
10 months ago
Muhtadi Elasmar
More then 100 times i ringed them no answers no replayed to email
I have old hand written my passport and also my father old I'd card
I wanted to apply new passport
I can't blame ???????? embassy because in day they'll received lot's call
I Proud to say afghan ????????????????????????????????
Please if you received my email reply me back thanks
Regards
Mirwais Khan
5 months ago
Caleb Haney
even i will not give one star we are living in 21 century and they have the system of 18 century even still with corruption i apply for cbr it is been 2 years i still do not have they told me to ask someone to go to ministry of foreign affairs ask them to do the job in here they ask us for CBR they do not know that the person who is making CBR themself are number one criminal it makes me so sad when i see our own people making corruption it is a honor to serve the people whether it is your country or from different country i hope one day it changes and we will have cbr certificate in 2 to 10 days
5 months ago
casey mclaughin
Very bad experience!!
8 months ago
PR Chel
What a friendly staff, amazing service. i visited today afghan Embassy and everyone with smiley faces wonderful hospitality.
4 months ago
Sukhjinder Singh
you may see some good review but they are all fake yes there are young people in the embassy but they are not talented they just waste they are time on facebook and talking with eachother such a waste of time and money i applied for cbr 1 year ago still not received my certificate this is all becasue of this international aid giving to our corrupt government made of warlords and criminals hope it will change
4 months ago
ADANCINEMA
Rude stuff
9 months ago
Dana Lerway
I visited today for some work of course!!!!!! Took me only 30 min and my job was done..... ???? Thank YOu very much!!! Loads of love ❤️ ???????????????????????????????????????????????? Superb service and the people are so polite...
4 months ago
Hadidja Radjabu
I visited Afghan Embassy twice in a few months for separate matters it was sorted on a same day on both occasions. excellent services very satisfied from staff.
6 months ago
Bonnie Flynn
Very good job !!!
We was waiting for the passport 3 weeks
The passport was 1 week earlier done!!!
The phone line always busy or they don't pick up BUT by email they answer straightaway or the same day very nice service !!!!
Thank u so much... Iam happy with ur embassy :)
4 months ago
Dennis Caldwell
I had an excellent service from Suliaman Dawood with my birth certificate. Without this document the Botswana Government would not issue me a work visa.
Additional reading some of the comments here, I have realised that people write negative experiences but all those that had an excellent service do not acknowledge it on these pages.
Overall it has been an excellent experience and fantastic customer service. Thanks a lot to the Embassy of Afghanistan in London and to Suliaman.
3 months ago
Misty Gullion
One of the crappies please I have ever been in my life I have no idea how come AFG government paid them
The way they serve the customer is absolutely disgusting Specially the guy who is in passports department the middle age guy fell sorry
1 month ago
Matthew Elias
Salam to all
I had an appointment today 09:45
At Afghanistan Mbc in London
But unfortunately there is a big issue with afghan to get an afghan passports in legal way so first there is no attitude at all in any of in their staff
They are so rude I’ve seen by my own yes there were some visitors which they didn’t know how to write or read they were asking for help and answer from afghan Mbc staf were only to say get your afghani id and fill the form online other ways no chance to get passports or that we can speak or deal with you
So im requesting to all afghan to get up and do something wullahi there’s alot problems in Afghanistan mbc in London which what I’ve seen I was feeling crying for the way they talks really rude with our in need brothers and sisters also family maters to sort out their problems but they don’t really care
I think they r scare to request to the uk government to make this problem easier but unfortunately thy r uneducated people maybe they don’t know how to ask or request behalf of their afghan brothers and sisters also families
So just let them to be rudely with those who are really afghans and being nice with those people which they r doesn’t know even their city name forget the village or ex..............
So my point is I’m afghan I love Afghanistan and I’ll sacrifice my self for my country I’m proud I’m afghan
So they didn’t trust me as well as afghan resident and you know what they say to me you r pakistani we can’t believe you that you r afghani or ex.......but in another side I’ve got my own id from uk government which they have already given to me in 2009
Also I’ve been accepted as afghan residents from uk government (thanks to them)
Brothers and sister we have to get up and sort out this problem as soon as possible other wys we all get in trouble with our cases and other stuff with these Uneducated people works in Afghanistan mbc
Shame and shame on them
3 weeks ago
David King
Very unprofessional behaviour and they don't really give reasonable information or explanation. For them it's easy to reject not caring people travels all over the country to get passport and necessary documents.
4 months ago
Craig Spitzer
I checked the Embassy website about passport renewal then I followed the link to renew passport, then a new window pop up, to make appointment, for the next 6 weeks there was no appointment slot available. Then I went to the Embassy, the staff were not helpful. Infact I felt the embassy is not there to serve the Afg people. It actually there to give Afg people hard time. What a curropt and shameful Embassy. Waste of time. I guess there make it hard for people in order to bribe people. Curroption
9 months ago
Joyce Gilbert
Calling them charge u £1.52 per min just to book an appointment. Despite that I have called them more then 4 time for the same appointment and there is no one to answer the phone, they still charge u anyway. What kind people they are. Gods know. I really hate my self to be afghan by having afghan embassy like that.
2 weeks ago
Rachel Runnells
Very friendly and professional environment .
2 months ago
Matthew Fender
They're not picking up the phone but they're helping face to face as best as they can thanks
8 months ago
Henry Orton
There are certain issues with how Embassy of Afghanistan in London serve its customers.
1) Face to face
No complaints in regards to how they behave when met face to face to do some work. They are good enough.
2) Phone communication
Out of a 100 times trying to call them you would probably succeed reaching once, that also after a minimum of 30 rings. At times, if you keep ringing, they will accept your call and then reject the call right away without speaking (obviously with smartphone technology out there, it is easy to understand how you are being treated when the person on the other end accept the call and then reject it)
3) Email communication
Very poor in terms of response time, solution given, language grammar, and other factors. I am in no language specialist to judge them but, I the quality of their response is so low that even someone with beginner language skills would do better.
The website states that all appointments are based on prior appointment that should be taken by phone but, they don't answer the phone hence, one cannot really get an appointment unless he/she manage to speak with them on the phone.
The staff seem to lack information in regards to what happens to a document when it is sent to Afghanistan for further processing on behalf of the embassy.
It is hard to get something done, specially if you are living outside London (Southampton).
9 months ago
Kev Marquez
I'm actually ashamed of calling myself an Afghan! your bloody phone lines don't work, your staff knows nothing about the process of applying for a new passport or to renew a passport! you guys are a joke its no wonder why we are so left behind as a nation!
I went to renew an expired passport but apparently I needed a taskera and the genius on the phone suggested I go to Afghanistan and get one then come back to get a new VALID passport.
CAN ANY ONE TELL ME HOW THEY PLAN TO SEND PEOPLE BACK HOME TO GET A STUPID TASKERA WITH AN INVALID PASSPORT??!!
ABSOLUTE IDIOTS!
2 weeks ago
Tim Hunter
Very nice building situated next to hyde park things work perfect here
10 months ago
Craig Citra
I just love my country man I love the customer service young lads working very talented respectful very friendly and lovely mash allah
7 months ago
Julio Lovera
The embassy staff are all there due to their backing by strong warlords or ties in the drug trade, holding non-Afghan passports. They are very lazy, coming to work at 9:30 and disappearing by 3:00 p.m., however, even during these hours they are extremely rude. There have been cases of them selling Afghan passports to non-Afghans for 1000-1500 pounds. What else do you expect from an embassy where the Ambassador has been charged with fraud in the US.
After my visit to this embassy, I feel sorry about my nationality and the beasts in our government today. Can't wait to see the back of this kleptocratic, warlord-centric, drug-run government.
2 months ago
Mohammed Alrubae
Useless,lazy and disrespuctful . Went twice with my mum, she needed passport but been asked for extra documents. My mum disabled came from long way but no considration. They dont know how to talk and zero communcation skill toword customers.
5 months ago
Shannon Alexis
They dont answer the call even the voice mail dont work ok i understand they receive lots of calls but some people just need a small advice. They need to have more people to answer not just 2,3.
2 weeks ago
Adrienne Chandler
Very road stuff apart one person. You have to wait long time just to talk.
3 months ago
Claudia Lopez
The services is much better compare to four years ago in Afghan Embassy because of new youngster staff in the Embassy with friendly services. Be positive.but it needs refurbishing the whole inside building it looks like you are in Kabul not in London.
5 months ago
TRACI MURRAY
perfect customer service, email communications are way better thn phone, glad to see young educated and friendly staff working in consulate section. I know ppl do complain abt embassy services, to experience its much much better now.
2 weeks ago
riza chua
Poor customer service. 100% times called even nobody answered phone. Even don’t know what happened to my passport 7months ago I applied and paid for that, no received yet...
2 months ago
Annie Askew
The worst embassy ever I’m embarrassed to be an Afghan.calling 100 times no one answered.no email is answered what can we do if we need help from our embassy.? Shame on all of you working there????????????
2 weeks ago
lucy higgins
As compare to other south asian embassies, it's service and commitment still better.
6 months ago
Denise Jayne
Great staff service.
3 months ago
Amy McCuiston
They never answer their office phone....they are in the highest rate of corruption....
2 weeks ago
cliff hughes
It’s great people there
3 months ago
J C
Those who says they never pick up the phone, My friends you just ring some other embassy nd watch first of all you can't even easily ring them cz they got 08 numbers then they will put you on hold until you give up, those afghans who says they cant speak english, of course even if they can they shouldn't cz this is Afghanistan embassy not American. Nd after all well don lads god bless try to wake up with the intentions that you will work even harder today for your country nd people. Long live Afghanistan ????????
10 months ago
Matthew Buotte
I have Called them 25 times but never answer and it says the person is not available and voice mail is full what a Shame on thes embassy Ashraf Ghani President of Afghanistan will need to remove thes staff from embassy they don't really work No help us Verey poor
3 weeks ago
Grinny Tolliver
to book an appointment waiting time show on embassy website 3 months and you can not get through to phone line, is this embassy really working
please check now see if my feed back is fair
6 months ago
