Argos The Strand
Department store Argos The Strand, 68-69 Strand, London WC2N 5LR, United Kingdom:
107 reviews
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Address: 68-69 Strand, London WC2N 5LR, United Kingdom
Website: argos.co.uk
Phone number: +44 345 656 4259
GPS coordinates
Latitude: 51.5097735Longitude: -0.1227542
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reviews
Elisabeth Alegria
Fast, efficient service on the 3 occasions I have shopped here recently. Very good service from staff. I'll be shopping here again!
2 months ago
Tina Labois
First and foremost; staff were friendly, store itself was clean and organised (well deserved star) - though no one was able to pick up the store specific phone when tried calling throughout the day. The products in question are falsely advertised/ their product entry team are lazily pasting in the wrong information - superseding brick and mortar store itself.
False advertising alert:
(See images attached for reference) I ordered 2x Logitech H150 PC headsets off their website for collection 1 black and 1 white. Whilst advertised as H150, turns out the black is actually H151 - 151 only has a single jack connector whereas white 150 has two (1 for audio and one for microphone). As a result team conference is not going ahead until black headset is replaced with white... terrible. Example of online shopping gone wrong.
3 months ago
william basye
Overall they are good, but some stuff don’t want to work. They don’t want to help customers and feels like they do it over forcing themself to provide help and a client support. Management should pay more attention to who is working there.
2 months ago
Bucky Hendry
Beautiful location, modern design, great customer service.
3 months ago
Kathy Vickery
Excellent customer service . The assistant was really knowledgeable regarding my need to purchase a phone charger .I always chose this branch over others .
2 months ago
Larry Cartlidge
Haven’t purchased from Argos in a while, but previously other visits to other stores have been pleasant. On this occasion (Argos Strand, London...31/10/19 @ 19:52) however the same cannot be said. Unfriendly service, bordering rude.
2 months ago
Perla Mba
Nice very clean branch! Awesome staff! Especially Mariam who served me, she even brought to me my order and Fatou who came over and asked if I needed help and assistance. Both young ladies attended to me with a smile, a perfect example of the new generation! Kudos to Argos for these young ladies!
8 months ago
Vanessa Rehmeyer
This Argos is 21st century store! You won't find any of those laminated catalogues and screens with button or posters in this store. Instead everything is digital! TV screens replace posters, tablets replace catalogues and receipts are emailed to you. Lots of trees saved! Well done!
Service is equally good.
4 weeks ago
Fix P
Frequently out of stock perhaps due to its strategic location.
Visited on a separate occasion (24/11/2017) and was served by a Nadia. Fantastic efficiency. Had to change a collection date and she very quickly did her magic and got that processed. Happy visit.
4 months ago
Jason Royse
Decent people customer care and rights well looked after
2 months ago
Chelsea Byers
I went in to get a remote clicker for my laptop on Thursday morning just before 9am but couldn’t find it in the catalogue
From my garbled description the young lady serving me quickly found one - but unfortunately it was out of stock. She said it was easy to order but I said I needed it for 10am.
She then showed really gave great customer service directing me to an IT shop 5min down the street - where I got my clicker
Can someone say thank you to her
3 weeks ago
Amen Alriyashi
The catalogue is no longer available, its all now on tablets. All well and good if it displayed items that were in store only now the online range is mixed in with The in store range so you end up going through loads of items just to find something in store. For example they don't actually stock rugs in the strand store, that's fine but don't list it. You'd be better of reserving an item on your phone while travelling to the store as standing around trying to find a product is rather tedious .
4 weeks ago
Rv Mechanic
Slowest service ever, I could've walked to China and picked up an SD card from the manufacturing plant quicker!
Ended up sat on the floor for 25 minutes after paying! If you are honestly gonna make people wait this long how about a sofa or two!
6 months ago
Sarah Peru
It was alright store, they didn't have what I was looking for. End of the day some of the staff have good customer service & others don't. All the stuff needs to focus on their customer service someday.
4 months ago
Vera Dupont
So difficult to shop here now. Argos have replaced their wonderful catalogues with touch-screen tablets. The search functions are terrible and return no results, only for you to find the product code in from a website to find the product. And much faffing with the "browse" option you can eventually find what you are looking for. Once you have navigated appropriately, your list of items doesn't show what is in stock, so you have to select each item to find out that it doesn't exist in this store, or any other stores nearby either. Why even offer these an an option? Some catalogues still exist, but appear to be solely focused on Christmas gifts, and lack an index so you are stuck having to flick endlessly through pages. Finally when you do buy something, there is the insistence on selling you insurance cover. "Would you like cover only £4 per year", but for £10 cuff links I don't think I really need them do I? You cannot even buy the item from the tablet, the one bit of an Argos experience that used to be annoying was writing down strange codes and taking them to a till. That bit they have decided to retain.
6 months ago
Adam Thomas
I visited the store yesterday. I searched on the catalogue system for a Samsung S8 charger and purchased one from the search. I took the charger home, opened up the packet to try it and found that it didn't fit my phone. I naturally returned it today for a refund but was told that because the packet had been opened they would not refund it. The charger was back in the packet and in it's original condition and I had the receipt with me. There was nowhere on the packet or in the online description to suggest that it would not fit my Samsung S8. Be very wary of goods purchased at Argos and ask to check refund policy before you buy
5 months ago
maniel cash
Not only was there a confusion in the processing of the order, I was charged the wrong amount, for a wrong product, - which I clarified, to be corrected to right product, overcharged. This has to be resolved instore - which means another trip there.
Save the hassle and get it from Amazon, where everything is 5-20% cheaper, and you don't have to deal with inadequacy as such.
There are better ways to flush 30 minutes of my life and 18 pounds down the toilet.
5 months ago
Avi Merkado
Long queue so i ordered and paid online states online skip the queue clearly not had to wait in line with everyone else. Needs more staff for busy periods
2 months ago
Mo mo
Good and fast service. Knew what i wanted was serviced fast and professionally.
6 months ago
William Sauro
During the heat wave this week, I went to Argos to get a fan. I first went to the strand location to purchase a fan and was able to reserve the fan at the marble arch location. We bussed to the marble arch location and were told that they had an issue and reservations and stock weren't working correctly.
8 months ago
Dave Haffner
Great variety and best deals.
3 months ago
Yanill Estevez
Very helpful amazing staff.
3 months ago
Chuck Saye
Staff member shouted SHUT UP at me twice!
Wish I could give you 0 stars!
Due to my past experiences with them I really don't expect much in the way of good customer care from Argos. It’s really just a glorified warehouse which attracts a certain type of person who likes working in that ‘simplified’ type of environment. Expectations on staff working at Argos must be low as in my experience that’s the level of care they consistently tend to deliver. You pay peanuts.......
Personally, my aim is to get in and out as fast as I can with as little contact with the staff as is possible, but, the Strand team sink to such an all-time low when it comes to customer care that I feel I have to comment. Sadly, for me this is not the first-time staff there have been rude and delivered disgusting levels of customer care. Thinking it the quickest way I made my purchase using the online Fast Track facility. This initially seemed to work as my item was ready and waiting for collection. Great! Then I asked the girl serving me for a paper receipt (surely not too much to ask) and this is where the bare glimpse of good customer care I had seen ended, and rudeness prevailed. The printing of a paper receipts is no longer possible in Argos unless you ask for a VAT receipt which takes staff 10 mins to fill out by hand and involves a duplicate book! Goodbye Fast Track, hello 10-minute wait and being verbally abused by the staff! When I asked the staff member why she could not just get the till to print me a copy of my receipt I got a bored monotone, scripted response stating, "your receipt has been emailed to you bla bla bla". Not happy with this I asked the question "What’s the reason Argos wont issue customers a printed receipt though" to which I received the rolling of eye's and then a female member of staff (not even serving me) twice shouted over for me to SHUT UP! This was in front of other customers and her manager (who did absolutely nothing!). He did at least apologise to me for her rudeness before I left, but I still can’t quite believe it even happened. Well done Argos. Good Job. Pretty sure nothing will ever change for you or your charming Strand staff.
4 weeks ago
Lakiah Banks
Good range of products you can reserve on line before visit
9 months ago
Christina Wycoff
Used this as collection store for an online order - clean and bright with staff easy to find
4 weeks ago
Brittney Peace
Fast touch screen catalogues paired with fast service makes for a good experience
4 weeks ago
Arthur McK
The customer service here was slow which in no way is a reflection on the staff. It felt like there should have been twice the amount of staff serving which is a shame considering the fantastic, modernising face-lift this shop has had
4 weeks ago
Edwina Mallory
Used this place for eBay click and collect, really good
6 months ago
En Esstah
They had what I wanted and were very quick, helpful and friendly, a good Argos to shop in.
6 months ago
Jessica Whisenand
The most modern argos I've ever been in
5 months ago
Michael Schultz
I have been to this store at 17:15 today the 17/04/18 the staff I had a very bad service the young teen had a lot of atitude with her and the manager in charge wasent very helpful looked like she didn't know what to do i asked to speak with the main manager he /she wasnt in store and they was given a lot of untrue information about the service of argos . But i have made a formal complain .
8 months ago
Bret Baratz
Very quick friendly service and as good prices
9 months ago
Adam Eden
Small shop，quick service，great staff over there
8 months ago
Karen Mcfadden
Quick easy no hassel. Need new catolgue screens tho
6 months ago
Jeffrey Schmitz
Had item I ordered. Served quickly
10 months ago
Salini Salu
Very good shopping experience. Choose your products from the touch screen devices anf pay at the counter to get them.
5 months ago
Anne Ryan
Speedy, good service. What more do I need.
7 months ago
ann mack
Can be fast, can be very very slow
2 months ago
Brenda Huffman
I would give 0 star if I could. The worst experience ever. The one-day delivery is just a trick and I keep waiting for than 4 days, wasting all my time and money. Would never choose their service again.
3 months ago
Alex Weaver
Efficient service. Professional staff. Had what I wanted.
6 months ago
Kathy Parker
All good, pretty fast and seamless service
8 months ago
Asley Aguero
Great to buy online a pickup the same day.
4 weeks ago
Peter Recchia
Usual Argos store. Staff are pretty good and it's got iPads to browse the products.
7 months ago
Bryndis Curtin
Quiet and staff just loafing around
9 months ago
Marcus Shen
Good range and reliable collection.
4 weeks ago
Valerie Barfield
Went in here when it was raining, staff were super friendly
5 months ago
Sean LaRrett
Helpful staff ... excellent service
6 months ago
Megan Piffer
Appalling customer service. Paid for a new lenovo yoga tablet but was given a used piece. Even had the previous users profile details in it.
10 months ago
Ekiru Timothy
Simple to use and nice staff.
10 months ago
Demarco Rogers
Nice little store.
4 months ago
