Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom:
220 reviews
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Address: Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom
Website: currys.co.uk
GPS coordinates
Latitude: 51.4577986Longitude: -0.1138379
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reviews
Megan Potts
TO THE CEO OF CURRYS: SHUT THIS STORE DOWN AND SAVE YOURSELF SOME MONEY! My mum visited this store and needed some help with a purchase, all staff actively avoided her to the point of leaving the shop floor! The only member who couldn't run was the one on the cash desk and even she was bothered about doing her job properly. This store has been bad for years but this is an all time low. Time to start making some cutbacks!
3 weeks ago
Ghassan Fakhri
The lady on the collection point was lovely and very friendly, but the system there just doesn’t work at all! We received an email at 12:23 the collection is ready to collect and they let us wait until 12:55 to get the product. No one was answering the walkie talkie from the collection point staff and we managed to get our pre-paid product only once we start to look for manager in the floor.
If you have time to waste, then go, but we will never come back.
3 weeks ago
Fehi Mataele
Not enough staff, standing around, looking for staff for over 30 mins. Staff actively avoid eye contact and seem overwhelmed. Not a lot in stock, most things on display were not available. Big appliances that were in stock were only available for collection and not delivery. Overall not impressed and ended up shopping online.
3 weeks ago
David Williams
Good thanks
3 weeks ago
Marla Hansen
I really loved going to curry's all the employees are very nice.
3 weeks ago
Nkechi Orji
Nice customers service. Good selection of stuff to look at
2 months ago
Enoch Mbatiah
I buy most of my tech stuff on here. Highly recommended.
3 weeks ago
Luke Walthour
In store service is absolutely atrocious. I have had more luck on the website.
1 month ago
Towana Woods
I've a couple of times to this shop, I bought my laptop cover here. It's a nice shop, I love seen the big TVs here. The queue was quick, staff was nice.
5 months ago
bryan taylor
Had the most amazing experience, went to buy lots of different things and was welcomed by Phil, such a nice gentleman and he was very patient as it was so hard to choose what I needed. Also thank you to security and the manager for there help also. I will definitely be coming back and definitely will recommend. Kim
6 months ago
Tracie Crawford
Walk up collection service very quick and simply managed.
Also completed a return, again with no fuss and luckily no wait time!
3 months ago
masouma Arabshahi
Easy to get there, enough parking and lovely atmosphere.
1 month ago
Robert Bryan
Bought a new fridge freezer. Good customer care
4 weeks ago
lb bruner
Customer services today were great.
Unfortunately a PC i bought wasn't suitable, refunded with no problems.
Thank you
4 months ago
Ecevit Doguyildiz
Good, helpful cusomer service from Phil!
3 weeks ago
Felicia Maldonado
Over priced and not a great experience if I am honest
1 month ago
Murrium Zaheer
Great customer service from Ryan. Went above and beyond to find a solution for me
2 months ago
Samuel Thompson
I bought a laptop online that arrived broken. When I called Curry’s support they were rude and gave me the wrong advice. Luckily I tried the online chat and that person told me I could exchange at the Brixton store. The staff were quick, knowledgeable and extra helpful. They weren’t able to give me an exchange as they didn’t have stock but they did talk me through a way to get my item delivered to me the next day. I went from hating Currys to being a satisfied customer. This is all in the context of them coping with maskless idiots harassing them because the store was not open as usual due to the pandemic.
6 months ago
Duck white
Need more staff to help customers. After waiting several minutes for a staff member to help me purchase a laptop I decided to leave.
1 month ago
Lindsey Peterson
A whole morning wasted. Deplorable customer service.
4 weeks ago
tamara sands
With everything going on curry carphone wear HOUSE is a safe place to shop .the shop assistant was so helpful he your safety before is.i hope curry p c world keep up the good work.
4 months ago
bee gee
The delivery guys refused to take the fridge up the stairs, I went to the store to let them know that the guys left the fridge downstairs. The manager was rude, as he told me to go to customer service, while walking away, he didn't even stand to speak with me properly.
I was told me it's an American fridge, and once it's over a certain weight, they don't take it upstairs. What nonsense is that???
1 month ago
Meghan Gill
It was well organised by the security and staff
1 month ago
Gina Herrera
'I've got an HP 3700 printer, can you help me find the cartridge I need?'
'They're there on the racks.'
'But the print is so fine I can't read it.'
'What's the big number for your cartridge?'
'I don't know. The printer is a 3700?'
'Get the big number on the cartridge and match it up with the big number on the rack.'
'You can't help, then?'
'That's not my job,' said the Customer Service floor assistant with a name tag.
3 weeks ago
Catherine Keenan
Click & collect was easy, didn't have to wait long & staff friendly :)
5 months ago
John Johnson
Due to measures to protect customers due to pandemic, customers held outside the store in the rain - with no shelter. Nowhere to sit inside and look pcs etc (13 customers and 5 staff). Having identified pc required was told only white in stock. When asked if PCW would download "bundle" reply was "I can't guarantee this tomorrow as I may get important job to do..." Clearly I was not important so left without buying anything.
9 months ago
Craig Lawyer
Used the drive through service very quick and efficient
2 months ago
Gabe Gouveia
Just had the worst experienced manager ever! The staff were great but how on earth the manager of the brixton reached this position I will never know. Rude and obnoxious and didn’t even try and resolve my issue in any way shape or form.
9 months ago
Piotr Kolodziej
Was helped by Stephen today he is so well informed about everything. Took awhile for me to find help but managed in end.
7 months ago
Paola Camacho
Friendly, helpful and knowledgeable service at the carphone warehouse desk. Picked up my phone quickly with no problems & Farhad answered all the questions I had. Appreciate the extra info on insurance offered though I didn't buy. No hard sell which is appreciated :) the Curry's/ pc world stuff looked well stocked and good offers on. Also good social distancing precautions in place.
9 months ago
Darice Dubreuil
Handy little retail park. No queues 2 days before Xmas and they got the oven out and into my car quickly.
6 months ago
Steven Feng
complete waste of time to go when they are not fully open - only one person doing customer service and the other clueless on how to help.
1 month ago
zana jabar
Hard to catch someone to help you out as there are not a lot of members of staff to help. Once you've got someone they are good and explain everything that needs to be done.
8 months ago
Alexandra Carzon
Could not find a single person to help us in the store. After Walking around aimlessly we decided to take our business elsewhere. The entire time we were in the store some alarm/ beeping was going off that no one could be bothered to sort out either.
6 months ago
Charlie Magiera
Extensive appliance and audio/visual selection but very very few computers on hand, and pc components were non-existent.
4 months ago
Nick Salvatico
Brixton branch. Due to the lockdown. One temporary makeshift service window. Short queue but a very long wait.
2 months ago
Dylan Filkins
Salesman was polite, well-informed, very helpful and non-pressuring - just what you need for a major purchase!
Result: Sale conducted in 5 mins. flat.
2 weeks ago
Edward Hannan
Hardly any staff, and nothing i wanted was in stock - even though their website said it was. Won't bother shopping here again. Easier to buy online.
9 months ago
Amandine Languin
I would give it no stars if possible! THE worst service ever! It doesn't matter how much you spend they are appalling. Avoid at all costs!
7 months ago
Xiaoxin Ren
Excellent customer service from Rob who helped me find a new laptop.
6 months ago
brendan berry
It's really hard to find accessories (cables etc) as they seem to be randomly scattered all over the place and most times the staff don't know where they are either (or what a 3.5mm jack cable is). Since the death of Maplins unfortunately Currys is the only actual physical shop where such things are available. Once I'd found the thing I was looking for I queued up to pay for round about 10 mins only to be informed that (despite notices to pay with a card or contactless wherever possible) only cash payments were possible. So I exited minus the thing I wanted. I've had better experiences in store but this was a bit rubbish; staff seemed especially disinterested on this occasion.
9 months ago
Thomas Kelly
I was very satisfied with the customer service agent that attended to me. Very patient to answer all the questions to alleviate my fears over the Gas cooker I bought.
7 months ago
Drew McLellan
Brixton site:- collection by car, order link wouldn't lock reference number to log I had arrived, that was soon resolved by member of staff. In q shows number of punters in front prior to delivery of your item to the boot of your vehicle which you have open awaiting delivery.
5 months ago
Rayford Hickman
Waited 15 mins to be helped. Lots of customers waiting. Staff member chilling on their phone with headphones in. Not a care in the world.
No had sanitiser, customers and staff not correctly wearing masks.
8 months ago
Sceva Rhinehardt
Currys PC World is usually my first stop whenever am looking for anything electronic, they normally have what you are looking for and you can try it out. But sometimes the local shop is not well equipped to deal with your needs. The bigger shops is more accommodating. On this occasion I didn't find what I wanted.
4 months ago
White Trash
Chaos and dysfunction. Why aren't staff wearing masks? Not a safe, or enjoyable, place to shop.
8 months ago
Thomes Donald
Only gave them 2 stars as they have hand sanitiser!!
Honestly, if there is a battle between the High Sreet and the Internet, this is an excellent example of how to lose it!!
8 months ago
Rodrigo Jolivet
Good shop!! Not so much assistance nowadays... Still some good deals!
10 months ago
Tylinda Lawrence
Is good but their Hoover product is not all that great
7 months ago
Les Nisker
I always buy in this store because of its proximity to where I live. The staffs were very attentive in delivering my on line purchase in the parking area.
6 months ago
