Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom:
220 reviews
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Address: Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom
Website: currys.co.uk
GPS coordinates
Latitude: 51.4577986Longitude: -0.1138379
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reviews
Sarah Scott
Everything was nice but less staff had to wait half a hour just to ask about printer ink
4 months ago
Zaper Vine
Helpful but didn't have my item in stock
3 months ago
douglas becker
Go somewhere else if you can.
I had already chosen the TV that I wanted to buy but, despite several requests for support and 25 (twenty-five!) minutes of wait, nobody bothered to come and help. That's strange as the manager was leisurely chatting near the tills with the security guys, and most of other representatives where loitering around checking their mobiles, almost trying to avoid eye contact with customers... I decided to give up, and when leaving, I spoke to the manager, pointing out that they just lost +800£ of very easy revenue. He looked at me as if I was just a disturbance, telling me that "someone should have been there"... What a nice answer! When I then told him "I have shopped in many Currys in London, and I am sorry to say that this is the worst shop ever in terms of customer service. I hope you do not mind my straightforward feedback", he replied "No, I do not mind". That's the cherry on the cake, well done! You can see why the entire staff is so lousy...
9 months ago
Austin Coffin
Worst shop. staff don't care. tried to buy a Laptop and TV.
I got fed up trying to get help. When i did get someone to assist me , they didn't have a clue .
3 months ago
Roberto Betancourt
Good customer services but the parking system not good comparing Lidl's.
2 months ago
Alex Baker
Went into Brixton first and didn't get the help or exprience that you would expect so when to old road and was that a big difference
4 months ago
Edwin Espinosa
Staff are not customer focused.i waited by the business centre trying to get the attention of staff for approximately 12 minutes. I eventually left and made a purchase elsewhere.
Good location several buses stop within a minute walk.
5 months ago
David Bruno
About a week ago, I had bought two roblox gift cards at Currys Pc World but they sold the cards without activating them,and now they refuse to refund my money back or give me a different gift card.Because of their policies they ask me to contact the roblox, I contacted Roblox and they said:
"The cards are not activated at the store". (Currys PC World BRIXTON Branch)so they can't do anything Now I have wasted £40, which had made me very disappointed. This is a total day light ripoff and four times I visited to the store regarding this but no improvements and total waste of time
Be careful when you buy a GIFT CARDS from currys pc world.
4 months ago
Travis Bray
Patient, friendly, helpful staff.
8 months ago
Ross Berning
Absolutely deplorable store. 0 staff available, 0 staff interested in helping customers. There were four customers waiting to be helped, and the staff just shrugged and said they would get to them as soon as possible. The devices are in shambles, shelves empty, boxes damaged and broken. It is the epitome of a waste of space, where you’re actually encouraged to leave.
5 months ago
Vicente Sanchez
You can get what ever you need for your home....
8 months ago
Omar Cruz
Staff are very help full, lots of items to look at.
7 months ago
David Salazar
Got my laptop staff very polite and knowledgeable
7 months ago
Gitta Arend
Awful customer service, they didn't bother about customer at all especially click and collect service they very rude
7 months ago
Jeremiah Masse
Absolutely useless shop. Have nothing in stock. Waste of time
1 month ago
Connie Gregory
Waiting was a little too long, bit the Assistant was very helpful and warm.
2 months ago
William Coit
Great for people with the knowledge
11 months ago
Mark Ames
Excellent customer service always ask for Steven he is the best ever in that currys and PC world
3 months ago
Warren Arnold
Slow service employees talking between eachother rather than serving, having to physiotherapy go and search for someone because they are ask together talking
2 months ago
Iurii Radchenko
Lovely shop can get busy good service
2 months ago
Flor Diaz
Better buy online. You will save some money. They are so under-staffed that nobody is available and even.if they ate, most of the time, they don'y have a clue. It is not just this Currys, they are all similar
7 months ago
Paul Pinther
Good size store with plenty of stock. Staff were helpful but during my visit I felt some staff lacked some knowledge on describing products. Overall, I would visit again and found the prices quite competitive with online.
5 months ago
Tracy Wilder
Some good staff, but not all are helpful.
2 months ago
Joy Bell
Stores like these will very soon be out of business due to such a dated store experience and lack of staff customer service training. They couldn’t find items that their stock was showing in store. The staff didn’t seem to really care the inconvenience it caused have travelled from another store. They couldn’t find keys to store cupboards. Customers on the shop floor had no help and were having to go to the checkouts to get staff to come off the tills to help them with items. Generally a really bad store experience not just at this one but the same experience when I travelled to the next store. Understaffed and no live stock control or awareness.
Better off using their online store, stay aware from here or prepared to leave angry.
4 months ago
Mike Roder
The staff were very friendly and attentive !
5 months ago
Jamison Price
Dismal displays. Missing tablets. The ones there are locked. Lots of staff don’t know how to help.
10 months ago
Michael Robbins
The salesman took SO LONG fannying around on his computer trying to find out if they had what I wanted (an AEG oven) in stock I walked out & got a cab to John Lewis...
3 months ago
Stephanie Wilkerson
They gave me good advice regarding printers for Chromebook.
2 months ago
Janis Harris
The staff are not helpful
A purchase of 60 inch TV was done and fully paid - BUT shockingly TV was never deliver till date- all effort to have TV traced through Currys delivery drive proved abortive. I advise members of the public to please stop patronage to Currys pc word in Brixton.
Ref CC3872824 was give during repeated complaints-
But good result todate.
1 month ago
Susan Bell
This is exactly why the high street is falling. The few staff in store standing around talking to each other, no product knowledge. When I eventually spoke to a staff member was recommended to reserve online and collect in store so he didn't have to check stock himself. Amazon next time!
4 months ago
Darktechi Network
Went to buy a laptop and came out with a great deal! The staff member that attended me gave me great deals and reduced my overall charge by £200. Very knowledgeable and helpful. It did take some time but in the end I got what I came for at a great price.
8 months ago
Francois Pienoel
Nice big store sometimes your lucky if you get any assistance. Hire more staff ????
2 months ago
MG Durham
no matter which pc world you visit you will never find staff to answer question my advice do your own research before visiting the store this means you know what you want and your not wasting time listening to sales person trying to sell you something you dont want
3 months ago
Stephanie Georgen
Reservation wasn't available. First sale person was clueless and I was sent to a general area of the store to try and find it myself...I have been disappointed every time I try to buy it this chain...avoid
3 months ago
Sabrina Schoor
Been waiting for someone to help. This stup*d electronic store is so useless! I asked a lady to help and she said rudely that I should wait someone in black to serve me, while I haven't seen anyone in black around that store except in the till! She said that she works in the warehouse so she cannot help. What an "amazing" experience, I have just wasted my time!! Will never ever recommend anyone to go to this store!
1 month ago
Metal Mike
I went in today(2/2/19) to find out about and maybe buy some new headphones. The first two guys did not know anything at all about the products. They couldn't or wouldn't answer questions and I had to just stop one because he was talking like a stoned idiot and wasting my time.
The third guy said he was going to find someone for me then never came back. Just walked around ignoring me.
Total waste of time.
5 months ago
Danyell Warner
Didn't like my experience there went to buy a TV and was waiting to speak to the specialist in the TV section who was seeing another customer at the time. You have no manners and no respect and if that is the guy they have dealing with customers like that then he shouldn't be there! I think he was chatting up the woman instead of doing the correct thing and then the manager have the store had to sell me the TV in the end waited half an hour to speak to the guy til the store was about to close he didn't even say sorry for nothing.
1 month ago
Brandon Italiano
I visited this shop because it said on their website that they would repair the cracked screen on my mobile phone. When I got there, they said that they would only repair it if I had bought it in the shop, in contrast to what their website says. As an added bonus, I was then directed by staff here to another branch of this chain who I was told were a “special repair centre” and would fix it for me. When I got there, they refused to repair the phone as well.
1 month ago
Austin Martinez
Bought the pc warranty online age never post to me or email me information. I been called to checked it's had been delivery or not keep told me waiting for 2 weeks to arrive this very bad service not recommend who order online services.
2 months ago
Nitin Bulsara
There were hardly any workers and the electronics that are shown in the shop are so expensive and there less than half of what you can find on their website so if your shopping here I recommend going online you will find more things for a more suitable price and if your struggling to choose you can call the place on your phone and ask questions.
2 months ago
Kaitlin Hill
Steven went above and beyond for us today. We went to buy a laptop charger ,sky remote, iron and portable house phone and television.
1 month ago
Josh Massey
No customer service sales staff are not interested in selling or customer their are to busy to do nothing
5 months ago
Big Bell
Checking on their website for a product, it tells me that it is in stock and also on display at this branch. When I get there, I find it isn't on display, where is should be they have a different product but it has the price tag and discription label on the shelf of the one I want. When I'm finally able to get a member of staff to help me, I had to go around the store looking for one and eventually had to get the only member on the till to help as there were no staff on the actual shop floor, they tell me that the tag is on the shelf as a placeholder to remind them to get new stock and that they don't have the product in store. Unless this person sold all the particular hard drives that I wanted, that was listed as being on display and in stock in the space of 30 minutes from when I check the website to when I got to the store, how could they know they don't have any in stock when they never went to actually check? Are the staff really implying they know the stock levels of all their products off the top of their head? Or are they really not bothered to check as they need to get back to the tills since no other staff appear in the store. Either way it's a bad shopping experience due to lack of staff and bad management.
5 months ago
david mccleary
They Try to go for the hard sell too much, the store manager gets involved and tells blatant lies to make a sale. He couldnt even look me in the eye because he knew what he was saying was lies.
Had the service in store to be served not been so slow and abysmal I wouldn't of had time to think of these additional concerns and questions about the product I was buying... they would of made a quick sale!
I was passed through 3 members of staff just trying to purchase a TV.
7 months ago
Joe montez
Hard to find staff working on the floor, other than that..pretty good service
1 month ago
Elvira Abdoucheva
Poorcustomer service. I wanted to make a big purchase... I stood in the area for a long time and nobody came up to me. I couldn't see staff anywhere. Good selection here otherwise, though.
4 weeks ago
Shree Pooja
Helpful store assistants.
Wide range of technology, accessories and appliances.
2 months ago
Christy Hablitzel
Check out was a bit slow but they had what I wanted.
1 month ago
Edward Singleton
Lovely place to shop great service from car phone warehouse manager Nicholas ... inside currys made my shop easy very helpful and knowledgeable love this place
9 months ago
Natalie Opekunova
Smooth operators
7 months ago
