Captains Of London

I left a 5 star review on all branches as I've been to them all but I mainly go to the Eltham one. An absolutely fantastic store that sets a great example for other pawn-type shops around. They are friendly, they remember my name as soon as I walk in etc. The staff there are so kind and always help me out when I need it. I think this company is fantastic and really are an asset to an ever-declining high street.

Bought silver bracelet year and a half ago very pricey at £60 Took it to be cleaned and it was brass with silver plate on top I havnt got receipt so cant take it back and if I had receipt I still wouldn't take it back as members of staff seem to be quite aggressive and have attitude Eager to sell it to me as two staff dealt with me at once I would avoid this shop And very very overpriced Avoid man with beard and tattoos he shouldn't deal with general public Was expecting denial and self propaganda from captain pawn reply Please general public avoid this place as you will have a bad experience Shop will fold I've no other reason for my negative review other than losing £60 Where was the offer of: Were a reputable company so come back and we can see if we remember the bracelet (It is distinctive) and help you out if we can? Because we want our name and Integrity to be worth more than £60 Best £60 I've ever lost because this review will cost far more

A place to avoid! Was not impressed with the customer service and expressed that the customer service is disgusting only to be screamed at from across the store and threatened with the police... Currently waiting for police to arrive. Staff need customer and conflict training. Clearly learning on the job leads managers to verbally assualt customer whom have a complaint to make.

Great work by Pete and Justin today. Very helpful in explaining the issue and fixing my laptop. Highly recommend!

Great shop, great lads and loads of real quality items. Top end pawning service, real community vibe.

exceleent service great customer service highly reccomend