Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom:
220 reviews
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Address: Unit A, 51-57 Effra Rd, London SW2 1BZ, United Kingdom
Website: currys.co.uk
GPS coordinates
Latitude: 51.4577986Longitude: -0.1138379
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reviews
Momin Afrede
Lovely staff and you can do DPD returns here.
2 months ago
Jackie Letkowski
Love the fact you can still go and see what your buying... but seriously need to improve their in-store experience. Guy who served me was great at customer service desk... but staff on floor seemed to run away from customers. Not enough info about products... maybe some tablets with more product info... or commission for the sales team to maybe want to help customers....
9 months ago
Yuliya Lasmovich
Prices reasonable staff pleasant not bad needs improvement
2 months ago
Christopher Benn
One if those chain of stores selling electronic good and other gizmos found the staff to be attentive and helpful
2 months ago
Bill Warhop
Good social distance practice
9 months ago
Jason Kelly
Sale man dont care not help full if your looking at good but if you buy they help
Out at your lost match price you get rows with sales man with no help con
2 months ago
lori peltier
Very poor customer service. Compared with the other Currys PC World Stores, the standards were very low.
10 months ago
Tony Coates
Good place
4 months ago
Pam farnum
Very large store with lots of chance. We found one member of staff, Leo, who was incredibly knowledgeable and helped us choose what laptop was best for us. He did not try to oversell, and was very good at telling us what to look for without pressuring us at all. That said, he is the only reason I am not giving one star rating.
That said, every other member of staff was ridiculously slow and seemed to have no interest in any of the customers. When asked a question they all claimed they were either busy with something else (then seemed to aimlessly wander the store or chat with colleagues) or just stated that they were on break and didn't even try to help or point towards another staff member. Also, as the laptop we wanted was out of stock it took about an hour to check their stock room and then go through the online ordering process, this went on so long that we ended up staying in the car park beyond the 1hr30 limit and being sent a parking ticket (which we are appealing.
3 months ago
Clayton Johnson
ReallyNot good. We wanted a particular laptop model, Old Kent road staff said they had stock, then found they had none. So they checked on the system and advised there were seven at Brixton, but there were NONE. Wasted journey....
7 months ago
Allyson Lujares
Great place to shop for electronics and appliances. Very well organised and clean!
4 months ago
Kimberly Walker
For all customers considering getting Team Know How cover - don’t get it, it’s useless. They make it impossible to use it, passing you from one customer advisor to another before you are so desperate that you chose to hang up after waiting one hour for someone to know what they are doing or have the courtesy to help.
5 months ago
BonBonJ
You saw something in internet and you don't want to wait? Go there and get it yourself in same price! That simple!!!!
7 months ago
Angelo Mtz
Great choice of home appliances. The PC world area is rather pedestrian and choices are limited. Cannot see why Carphone Warehouse is here.
2 months ago
Test Google
Horrible store. I had to wait over an hour for a bloody Xbox and then they gave me the wrong deal
5 months ago
Sierra Nevin
I found the staff here so helpful. Hard to find someone to help you because the store is so big, but they are very helpful once you find someone. Excellent range of products. I could spend the day walking around this store looking and trying out the products. This definitely beats shopping online - and it is no more expensive than online either, and you can bring your purchase back for support if you need it, as I did with my laptop. If I had bought it online where would I have taken it for help?
4 weeks ago
Duck white
Excellent shop
4 months ago
Jerome Olaloye
What a disappointing store (both in-store and online) it's used to have such a good reputation, now staff can't be bothered to help and when pressured into helping they don't know anything about the products or the policies. They sell goods that don't fit the description then try to direct you to telephone customer services who tell you to go to the store, who tell you to call. Their system removed some parts of my delivery details so my address read as a different address, and they said they were unable to change this. They do not honour the delivery timetables, goodness knows when I'll take receipt of the washing machine- that they've already taken the money for. This store is good for viewing items before purchasing from somewhere else. Disgusting company, going forward I think I'll be ordering from AO.
7 months ago
Anne Awad
Really bad service they don’t have people to help you sorry but this store has to close
5 days ago
Shawn Bernard
Very bad costumer service you wont even find someone to ask for help if you are confused with things.
2 months ago
Crystal Sugar
For anything tech and home entertainment products.
9 months ago
Erika Kling
Problems getting the correct information from customer services extremely poor not helpful.
5 months ago
Contrell Martin
I went here today to purchase a microwave oven. I could not find a Customer sales assistant.available, they were all chatting to each other. I found the microwave ovens and I had to choose one myself, and when I got to the payment desk the Women was so miserable looking and she hardly said anything to me, not even 'Thank You' or even 'Happy New Year' Maybe Santa did'nt pay Her a visit to give her any Pink Knickers.
2 months ago
Shivangi Chak
It is always sad to see a complete lack of customer service training in front-end staff, and an aloof attitude in said staff to match. Strong recommendation to avoid this location. Spend your hard-earned dollars somewhere else - you’ll avoid that dirty, used feeling!
3 months ago
Gary Tenn
Perfect example of why the high street is in decline. Grubby store that appeared over staffed yet it was difficult to get anyone’s attention because they were too busy talking amongst themselves. The range is incredibly limited which makes you wonder how they can justify occupying such a big space. One customer tried a stereo at full blast and staff refused to ask him to turn it down. My money is on a imminent extinction event for Curry’s/PC World.
3 months ago
Wesley Lewallen
Fast and friendly service.
10 months ago
Aaron Johnson
Good selection staff who served me very friendly.
3 months ago
Gloria Perez
Good deal on a good place to go and all what you are looking for ok
2 months ago
Neil Ashton
Was ok but staff very pushy on selling things u dont need
1 month ago
Jack Baker
Always buy our goods here, but always have to search for a member of staff. Most of the time they are happy with a good understanding of the product.
2 months ago
Keith Ferguson
The worst Currys PC world in London poor service, staff that don't care, always fobbing you off to someone else and in the end they don't have the stock! What a waste of retail space!
5 months ago
Dina Kissau
PC WORLD ELECTRONICS VISIT&SEE GOOD:
3 months ago
lennyg
What is the purpose of this store?!!
They hardly have anything in store. Finding staff is almost the same as looking for lost treasure. Shelves with gaps, where there should be items to buy. Really???!!! Nice car park, though.
4 months ago
Eric Yang
There was a very large queue at the Service Desk, did not resolve my issue.
1 month ago
Paula Eleoterio
Oh! So many TV's. Too much choice.
10 months ago
Christine Gusti
There is always a queue and returned items are scrutinised and the customers interrogated. Staff are advised to refund under exceptional circumstances.
7 months ago
Ernestine Buster
Lovely Spanish assistant Amparo gave great service. Pick up collection was not on the same league.
1 month ago
Rich Toth
Customer services can be poor at this Curry PC World location. More need doing to ensure that customers are not ignored whilst waiting on a queue. Very brief apology for the delay and that they will be with the next customer in a moment will be sufficient. Apart from this, it is easy to access to get a quick replacement of electronic and household appliances.
6 months ago
Amie Dawson
When I was at this Curry's shop there was only two members of staff available with no manger on site. The staff were overrun with requests from their customers, and had no time to interact with anyone. When one managed to grab their attention they were rude, extremely so.
7 months ago
Jaime Raskansky
Live locally to curry's, always great to pop in an get a discount. Service is ok.
4 months ago
Sachin Gupta
Massive store. You'll most likely find what your looking for. There's so much to choose from and if you can't see it then there's always the online website. If need be the staff can help you locate a store that has the product your looking for. Staff are helpful and give options to decide from. Also, very patient as it's not easy spending hundred or thousands of pounds. Overall, a good experience and would recommend. Big thanks to Hassan for the help.
7 months ago
Tony Jenkins
Staff are very helpful to lady's love this place
7 months ago
Pam C
Great got a shark staff were all very helpful let me try a lot of hoovers
3 months ago
CHANTEL BRIGHTMAN
Good parking and staff conduct X
3 months ago
David Greenlee
I asked for advice as I hadn't bought a new cooker in 30 years! The whole of kitchen is being redone & I wanted a fitted, separate, hob & oven. He asked me some logical questions about how much cooking I did & what parts I used most & found me a Zanussi hob & Zanussi oven. They were very reasonably priced & when my sister checked on Which, they agreed. Well done Curry's! They could've tried to sell me any old rubbish, or something really overpriced, as I knew nothing about cooking equipment!
5 months ago
James Davis
Massive shop space, rude staff (all three of them). No managerial oversight. Really bad experience.
3 months ago
octavious Webster
I received excellent service today. Well done to staff member with the dread locks
7 months ago
Randall Norton
Great customer service from Di, he helped me right until closing time and made sure my issue was dealt with. Thank you!
5 months ago
Sergio Sanchez
Very helpful staff. I used to work at a Currys and was always pushed to aggressively up-sell and push extra warranties which always frustrated customers, but staff here seemed far more keen on just helping you find the right product for you. Easy to get to with a bus stop right outside, handy as we had to lug a big telly home with us!
4 months ago
Doug Clapp
It has stuff, you can buy. It might not be the stuff you want, and what help you get is largely a matter of luck. For computer supplies, components, peripherals and consumables, the shelves seem very sparsely stocked on some occasions, and what the do have often seems to have been previously opened and returned - be vigilant. If they've got it and you need it quickly and the price is okay then go ahead and buy. But you will almost invariably be able to find a better range of choices at lower cost online, which is a shame. With Maplin gone there are precious few places left for electronics and computer enthusiasts, and Currys PC World is far from a cornucopia.
8 months ago
