Halfords - Chingford
Auto parts store Halfords - Chingford, Unit, 4a Cork Tree Way, London E4 8JA, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit, 4a Cork Tree Way, London E4 8JA, United Kingdom
Website: halfords.com
Phone number: +44 20 8506 3620
GPS coordinates
Latitude: 51.6128778Longitude: -0.0326901
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reviews
angela ulloa
Lovely, clean store, able to buy parts, accessories for most cars. Wide variety of stock to choose from. Staff very polite and helpful, whenever I've visited the store have always received excellent service. Can have wiper blades, bulbs fitted by the staff in no time. The store follows Covid guidelines, would definitely recommend.
2 months ago
Benjamin Lebron
The wait can be a pain but it makes up for it, because the staff are helpful and provide good service. Thank you!
2 months ago
stef ness
Sam the store manager was really helpful. She had called to reach out to me and sort two of my bikes for a bronze service on the spot.
When I went into store Sam and her colleague Max were there to help. They took in both my bikes and managed to get them looked at and serviced the same day.
The bike mechanic Elliot came out to give me a run down as to what works were carried out.
All in all, it was a great experience and I would definitely recommend to all my friends and family.
1 month ago
Bonnie Kelly
Picked up my daughter’s new bike here today. Really impressed by how friendly all the guys in the bike area and on the door were. They were really helpful with adding accessories to the bike, carried bike down the stairs without asking and reminded me to take my lock that I forgot. They also understood my weird gift card system. Cheers guys for being so nice.
2 months ago
Tammy Crone
Before covid it was a good store, making people wait for 40mins in ONE queue is not right.
Have a system have one line for click and collect and one for sales. Just wasting peoples time.
Have someone outside putting people in the correct queue :s
3 weeks ago
AJ Moellenbeck
Purchased a new bike. Had no clue about exactly what I needed. Staff were really efficient and scoured on-line to find a bike that would suit. Friendly and outgoing nothing was too much trouble. Excellent customer service. Bg thanks to Jeish and Scott. Much appreciated.
1 month ago
Asilyam aubakirova
I would like to thank Manager Sam Buss for the excellent customer service and her wonderful mannerism in which she help resolve my complaint. I initially was determined to get my refund and never shop at Halfords again because of the customer service I had received from a junior a member of staff. However, after Sam Buss became involved I am happy to say, my issue was speedingly resolved and I will always be a loyal Halfords customer. Thank you very much Sam Buss!!!
1 month ago
Samuel Jose
My husband and I visited this store for the first time. They really took their time with a customer, ahead of us, who had learning disabilities. They handled him with such care, as well as assuring other customers in the queue.
As we are both novices, with regards to bikes, we came prepared with bike specs from a good friend, who has been riding bikes for years.
Our query was dealt with efficiently and in a time manner.
We will definately be revisiting in the future.
1 month ago
Tyrell Simmons
I had a good experience, the store manager was very helpful and supportive. She saw I bought a number of items and helped me to help carry some of the items, to my car.
Great service, ????hope it continues and shine threw out her staff.
1 month ago
enrique camacho
I purchased an Eco 200mm suspension commuter scooter today. It was in a box with a security tag so I didn't think to open and check the content.
When I got home I was quite disappointed that the item actually looked second hand with wear on the back brakes and handles.
Given that it was in a box with as tag preventing you from opening the box, I expected it to be brand new. Seems like they just put the display item in a box.
I will try to exchange it tomorrow. I hope they will be helpful and all of this back and forth won't be a complete waste of time as I am really excited about the item and would be happy to get what I pay for.
Update: I am giving 5 stars as they were very helpful and refunded me without any trouble and I really appreciate that given that I had to drive back to their store it was great customer service.
2 months ago
Roberta Cross
Great service today with Sam. She was incredibly helpful and gave us great assistance with choosing the correct bicycle helmet for my daughter. Overall very impressed
3 weeks ago
Janam pandya
Went to Halfords for some parts for my cycle, staff were very friendly and helpful, all were wearing masks and nothing was too much for them.Excellent staff and super clean store.
1 month ago
Anthony Golino
I needed to collect one item and wanted to swap another. The girl on the till could not have been more helpful. She was able to cancel one item and offered me an alternative on the spot. Brilliant!
1 month ago
Majid khan
First time visiting this branch of Halford and I must say that I was pleased with the service, professionalism and friendliness of the staff.
3 weeks ago
Hunter Kempton
Not very good at all.. bought a bike in for repair. Was told during assessment that there will be no charge. Had the bike repaired. When i came in to pick it up i was told there was a bill be it a small one. Wasn't prepared to pay it. Did ask if the repair can be reversed but was told the bike wont be how it was when brought in.
I find this store staff members always seem to have a chip on their shoulder when you speak them to the point you hesitate to ask anything.
I have gone into the mile end/Whitechapel branch so many times but the guys there are so knowledgeable and helpful. the difference couldn't be greater.
Wont be buying from that store again..
1 month ago
Ashlie Odonnell
Absolute poor customer service and the colleagues do not have a clue about anything and are very disrespectful.
I came to the store to get my dash cam fitted as I had a booking. They turned around and said the booking is not on their system despite showing them the confirmation and the timing of booking. They did not seem to care and just to find out at the end they cancelled my booking hence it didn’t appear on their system. They did not fit me in. I travelled more than an hour to get to the store. Waste of time and unprofessional rude staff. I am awaiting for my refund and I will not be going back.
Avoid at all costs!!!!!
1 month ago
Jacob Elliott
Picked up a bike here for cycle to work scheme on click and collect. Although there was a bit of a queue and the bike I had ordered was boxed rather than built the staff could not have been more accommodating. They arranged for the bike to be built while I waited and apologised for the delay and did all they could to sort out there and then. The bike was built with due care and the staff were very helpful in setting it up correctly and showing me all the features, with some tips for after care and general usage too. They were very knowledgable, enthusiastic and friendly. Shout out to the 3 who helped - Irish, Rob and a lady who’s name I didn’t get (sorry!)!
1 month ago
Roberto Moreno
Great customer experience. Scott was really kind and professional during my old bike check.
I will recommend this store 100%.
1 month ago
Roshan Fernando
I was blown away by the service I received at Halfords by Scott. My local bike shop said to fix my bike would cost a small fortune while Scott got the parts ordered that I needed and fixed my bike for a fraction of the cost. Scott went the extra mile which I appreciated so much. I am converted to Halfords and will now be regular port of call for all things bike, car, camping etc....
4 months ago
Paula Lee
Great customer service, relatively big store with plenty of choice, store kept nice and clean. With covid guidance across the store. This isn't technically their fault, but getting in and out of this retail park can sometimes be a nightmare as it gets really busy and you often have to queue to get out as its next to a busy junction where not many cars let you out
1 month ago
Liesl Hager
I went in store to buy a car seat for my child. I was served by Elliott who was so helpful and knowledgeable of the products in store. It’s a great that they also fit the seats in the car.
1 month ago
Mike Rice
Superb from the minute we walked in until the minute we left. Helpful, friendly, informative. It was like service of the 1950’s!
1 month ago
sally fields
Staff at Halfords Chingford offered a great customer service experience. There were highly professional and friendly. From understanding my need and displaying what was on offer in store, lead me to trust their professionalism as result I ended up getting the dash cam and decided to let them fix it and I paid for both the dash cam and installation and left ????????
4 months ago
Laura Lawson
Lovely experience and quite honestly the best place to make a purchase on a bike. Staff are really helpful on making sure the customer receives the perfect bike for his needs.
2 months ago
Sean Hilliard
Warm welcome,Excellent customer service,very friendly and polite staff ,feeling safe in terms of hygiene and I would recommend all my friends and family members to visit the store.
2 months ago
Courtney Brewer
I bought a Carrera vengeance mountain bike, (mens L) 6 months ago, on my 10th ride the bottom cable bracket snapped under tension, the gear cable frayed and couldn't change gear. I took it to my local Halfords for a 'free health check' they advised I needed a Silver service £50, new cassette, chain, gear cable and bracket, a total of £85 for a bike ridden for approx 30 hours... and said its really common for this to be done... after 30 hours??? either Carrera are making really cheap bikes not fit for purpose or halfords are making money off replacing parts off cheap (£350) bike they sell... either way I'm taking it to a local bike shop to get fixed and will most likely sell it on asap and by something a bit more robust from a local bike shop.. lesson learned
3 weeks ago
OSMAN SANNI
Extremely helpful and he found what I needed promptly. He went above and beyond of what I expected. Thank you.
4 weeks ago
Steven Mao
This branch of Halfords is really easy to access and has always had what I needed. Staff are knowledgable and are keen to help. Great store.
3 months ago
Hannah Locke
Quick response and very friendly staff. One tip for collection would be to call ahead to confirm if your work has completed. We had to chase Halfords a lot for bike installation.
1 month ago
Chloe Darche
Friendly staff , plenty of parking on site, lots of bikes in stock readily to collect
4 weeks ago
George Coors
Lovely guys here. Helpful attentive and efficient. Stock are low which are a bummer.
1 month ago
Bill Treakle
This young Lady has served me ( Demmi ) on many occasions now and I have always found her to be polite and informative when buying products from your shop at Chingford .
2 months ago
James Miles
I attended Halfords store in Chingfird, London, E4 to collect a bicycle tyre. I received an E-Mail to inform me the tyre was ready for collection, On arrival at store I went to cycle section of store and was served very quickly and efficiently.
1 month ago
Diana Ciccolini
Zaf was very friendly and helpful he changed my Mercedes E Class headlamp bulb for me and gave me some tips. Very quick and friendly definitely would recommend to go to him as he clearly knows his stuff.
6 months ago
Michael Mohan
Brilliant service. Told me exactly where to look and then payment was quick and easy. Seemed strict about number of people allowed in the shop including maintaining 2m for queuing at till. Excellent.
5 months ago
Matthew Walsh
I had a great experience here, trying to fixed a punctured wheel on my son's pram of all things. Staff are incredibly knowledgably and helpful. I would recommend this site.
3 months ago
Enam Hoq
Awful customer service from bike store manager 'Sam'.
Took back my sons virtually brand new Apollo Gridlok bike as the gears were faulty and was told because I had put it together, rather than having it built in-store, that was why they were faulty, and they would only fix the problem if I took out one of their care plans. Even though building it yourself is just a case of fitting the seat, pedals and handlebars, and doesn't involve any assembly of the gears.
The manager was obviously very busy as they couldn't even be bothered to come out and speak to me and instead passed messages through the sales assistant 'Irish', who was at least doing his best to help.
So eventually I gave in and was forced to pay an extra £35 on top of the cost of the bike to get it in a working condition.
This will be the last time I use Halfords for anything. Do yourself a favour and use Evans or similar, where for just a few extra quid you will at least get a bike that works and customer service to at least a basic standard.
(Would have given zero stars if possible, but you have to put in at least one for it to register).
1 month ago
Chris Claussen
as always great service at the halfords chingford store
3 weeks ago
Brian Sherwood
The young girl wearing a head scarf this Sunday was very informative and helpful with my bike repair issues.
Please make sure she mentioned about her great customer service!
4 months ago
Dustin Hollingsworth
Staff are very helpful, advice on E-bikes and sadly the bikes are not robust, therefore not fit for purpose. Generally this is not the staffs fault - who are being as helpful.
1 month ago
Allison Allen
Friendly, helpful, energetic staff. Great service and good range of products.
2 months ago
Nadia McIntosh
Had what I wanted.. small queue.. social distances in place and people wearing masks... unlike euro car parts who have the signs up for a laugh obviously...nobody adhering to anything...
5 months ago
Susan Hanks
I had been there to change my brake lights. The person who at the entrance was really nice. He sent me to reception and the girl was good as well. And after mechanic came and changed the bulb. He's professional. I am so grateful for the service. Well done Team! keep it up!
10 months ago
JASON NAYLOR
They always have what I need bike and car wise. Big open store so plenty of space.
2 months ago
Paulo Sergio
Courteous helpful staff with good sense of humour (much needed with Covid-19).
Also, the social distance, mask wearing etc was being adhered.
Keep up the good work.
4 months ago
Blanca Flores
Staff friendly and helpful, store is big and has loads of selection for parts and bits you need for your car or bike
2 months ago
Rafael Adams
Staff were efficient and helpful. Store felt safe, everyone was appropriately distanced. Very pleased with the product.
4 months ago
Scotty ST
Friendly staff, Peng ladies.
, Well organised shop. Recommended!
1 month ago
Austin Elmgreen
I came into Halfords need assistance urgently, Elliot was so helpful and quick, really recommend this place
2 months ago
Jan Arnold
Very helpful. Had what I wanted able to replace item straight away.
2 months ago
