Three
Cell phone store Three, House, Ground Floor 93, Wingate, 107 Shaftesbury Ave, London W1D 5DA, United Kingdom:
76 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: House, Ground Floor 93, Wingate, 107 Shaftesbury Ave, London W1D 5DA, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7851 0817
GPS coordinates
Latitude: 51.5127208Longitude: -0.1305267
Location on the map
Get directions
reviews
Benjamin Whitney
I went there just before the pandemic started ... Horrible service, I'm with Vodafone now, I'm tired of a "dwarf pretending to be a giant"
It's ridiculous being in 2020 and without signal in so many places. You have better signal when you are roaming than in UK. Bonkers
8 months ago
Tuhin chakraborty
Very competative prices . Large and varied stock . Top for data
2 months ago
Marty Barnhart
Went here to grab SIM cards for our phones while we were in London. Karla served us and was great in helping choose the right SIM cards and then put them into each phone and activated to get us connected.
3 months ago
Dave Stu
Great service, helped me setup my new account. Been to few stores and I highly recommend the store in Chinatown. Staff is very patient and knowledgeable
5 months ago
Enzo Gatz
The lady at the store was very helpful while guiding me on how to make a top-up to my SIM card.
Great service and prices, I have used this sim in the UK, France and Netherlands.
4 months ago
dipankar jadhav
Basic is a shop which sells contracts. They don’t solve any problem there (all require must be via phone)
2 months ago
Leighann Elder
Close to Chinatown and easy to find. The staff can speck many language for traveler who want to buy sim while they stay in London. Great promotion on all you can eat data. Staff can be more friendly and organize.
10 months ago
johnny Macon
So gratefull for all the help I had today from a lovely lady called Anelia! So patient & helped me set up email account & sort out folders etc. Will be coming back to do discovery session ????
3 months ago
nel toro
Performance of travel sim card was barely adequate. Much time with no signal. Would any other provider do better? On the plus, staff was helpful.
7 months ago
Mariea Whitfield
Helpful and knowledgeable staff, quick and easy setup (which they did for me btw) they were honest about which plan would suit me without pushing for an up sell and let me know about the things that my plan would include.
4 months ago
Harman Bath
Bought sim. Later found out it had child filters in place and had to go back to the store, give them ID and address to remove the lock. Pretty pissed about the runaround.
3 weeks ago
aruna wijesinghe
Excellent service. Staff was quick and didn't try to sell something other than what I had come for.
8 months ago
Jazmin Soto
I had to wait long time to get service
4 months ago
Patsy Barthell
Great service! Super helpful in getting me set up with a plan/sim.
3 months ago
Nina Lindsey
Brilliant service by Karla at three Chinatown.
3 months ago
Hilary Sarbutt
Staff were friendly and helped me to achieve an on-the-spot sim swap that staff in the Brixton store didn't want to do.
3 weeks ago
Kim Binnenkade
Very good and excellent customer service
And very helpful thanks you Yuen Ting which helped me to get a replacement sim card
Thank you
8 months ago
Deanne Green
I would never return to this location again until the staff have learned the proper information security protocol. I was being helped by a staff member with the name tag "Roy" when I was enquiring about new 12 month SIM only plans. Roy asked for my Three mobile number, which I gave. After Roy entered my number into the computer system, he started talking to me about my current plan, bills and payment information WITHOUT VERIFYING MY ID. He didn't even ask if I was the person on the account (e.g. he didn't call me by my name or ask if my name was correct, etc. or utilise any other BASIC personal identification practices). He just continued to openly talk about my private Three account information without even knowing and confirming if I was the right person to talk to. Further, he started discussing and answering questions that my fiancé was asking, when my fiancé is NOT on my account (I am the sole account holder). I've filed a complaint with Three and won't be returning to this location again, until basic skills and protocol for protecting a client's personal information is upheld. I am thoroughly upset and disappointed in the service I experienced today.
3 weeks ago
Kelsey S
Very helpful team in there I was in and out in 10 mins with my new contract
4 months ago
Marcus Barnes
We get our sim card here while we travelled to LONDON. Good servise from the Malaysia Chinese in the shop !
6 months ago
Leslie Osazee
Very helpful staff
2 months ago
Teresa Wright
If I could rate them 0 stars I would, Appauling customer service, disorganised, rude and obnoxious staff.
They made several massive mistakes, leading me to pay for a phone I dont own. Would never go again.
4 months ago
Fenetic
I visited here to get a Usim to use for my travel, not just for buying it but because expecting service for me after searching the reviews on the Internet because I am not very familiar with the electronic things.
I met a worker, Katy, and I was really unsatisfied with her manner toward me. That was because she just gave me a usim and i did all the things by myself. She just went away after giving me a usim to chat with her coworkers. If I knew that I would get service like this, I would not visit there. I would just buy usim at the machine. However, another kind worker helped me to keep my original usim and thanks to her, I give 2 stars on this review. Without her, I would not give any star!
8 months ago
Mac Mckeithen
Friendly staff! They even let me buy a stamp I needed off of them personally, saving me a good 20 min walk
5 months ago
Karthik Nagappan
Quite nice services. They can speak Cantonese and Mandarin.
9 months ago
Nicole Coleman
Great advice and quick and great service
4 months ago
Angelo Audia
Best cell service in the UK
5 months ago
Carolin McDonald
Very unhelpful staff, messed up simply buying a voucher, and was shorted money back.
6 months ago
Chintan Patel
Good quick service, no line (rainy day maybe?) :)
6 months ago
mahi sharma
Very attentive staff great service and clear explanation!
3 weeks ago
Jim Penn
Small but functional. The staff were helpful
10 months ago
Tony Culp
The. Absolute. Worst. Rushed service with multiple mistakes. Lack of information for the customer during a sales chat.
3 months ago
Kathi Klawitter
Ironic that as a Three customer I couldn't get data service in-store...
3 months ago
Dan
Change in policy service makes walk in stores terrible. A £5 charge for a new SIM card?
4 months ago
Lin
Helpful!
3 weeks ago
Blessing Johnson
Three stars for Three
3 weeks ago
Charlotte N
Good service!!!!
8 months ago
Mish B
BEST TOWN NEVER
3 weeks ago
Badaaw AD
Love it!
4 months ago
Laquena Wilson
Very helpful staff.
6 months ago
Jackie Barrett
Poor service
6 months ago
Jim Leinart
Friendly staff, rarely busy.
8 months ago
shannan scrivens
Brilliant service and staff!
3 weeks ago
Emmily Oketch
Very helpfull staff.
4 months ago
Ethan Germann
A small store but very helpful
6 months ago
michelle kitten
Friendly staff and was able to provide good advice
6 months ago
Sami Omar
Staff is very kind but not very knowledgeable about their services, offers.
4 months ago
bob smith
It's a mobile store, no more no less.
3 weeks ago
Albert Matthew
Very quick and helpful service
3 weeks ago
Isaac Webber
Very kind staff
6 months ago
1
2
