Hinckley & Bosworth Borough Council
Council Hinckley & Bosworth Borough Council, Hinckley Hub, Rugby Road, Hinckley LE10 0FR, United Kingdom:
18 reviews
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Address: Hinckley Hub, Rugby Road, Hinckley LE10 0FR, United Kingdom
Website: hinckley-bosworth.gov.uk
Phone number: +44 1455 238141
GPS coordinates
Latitude: 52.5357139Longitude: -1.3768939
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reviews
Frank Cordier
Always helpful, lovely staff and sometimes no wait time on the phone
1 month ago
Diane Harris
So disappointed.
I was brought up to believe that rules are there to be abided by. No I’m wrong ...when it comes to the Council. They have all these documents saying you can’t do this & you can’t do that but when it comes down to it they can’t be bothered to enforce them & protect our community & environment.
3 weeks ago
Nabila zuraik
Depends who you speak to, I was unfortunate enough to deal with a lady called Sally on the back office for a council tax issue, round in circles, over defensive, and advised nothing could be done and when I challenged her response, she said I was an unreasonable guy. Not the most proffessional of responses from a representative of HBBC.
The term " jobsworth" springs to mind but honestly I don't think she was even covering that.
Follow up call to another lady called Claire, who could not have been more helpful, issue sorted within minutes and even an apology. I cannot comment as to why Sally couldn't resolve the issue but she certainly made it more difficult to deal with and contradicted herself numerous times from her high horse.
Totally unesessary really considering her team leader sorted it within minutes.
On a positive note, Claire in my mind is providing customer service to a level the council should be proud of ????
Lower rating given due to my first experience as outlined above.
2 months ago
Blanche Neige
Nice customer service and short waiting times
1 month ago
Angela Slore
Staff are incompetant and need customer service training
Managers also need customer training and have no clue what the about data protection
3 months ago
andy olander
beyond a waste of time!
3 weeks ago
Sam
Awful constantly will just never ever get a single thing done!
Also when will you ever sort the parking prices out!
Terrible.
1 week ago
Mark Daniele
Very poor. Hardly able to contact by phone unless I have half an hour spare to wait for my call to be answered
5 months ago
Zeala Dorsey
Very friendly servants lol helpful and speedy response
6 months ago
Sau Dip
Vultures and inadequate, misguided so called degenerates - unfulfilling 'existence jobs' for very poor representation of people's borough council. Fortune spent on council buildings but not for the people of Hinckley & Bosworth. Crass to the core; not one star.
5 months ago
Monica Seidenstock
Backward thinking and wasteful when dealing with their customers, the public. Also insist on taxing all public car parks so that their customers stay away from town centre and public parks!
4 months ago
Marsha Robertson
The people there are very nice
9 months ago
Gary Beisler
Please cancel the cruel Sheep Race as part of the Market Bosworth Country Show. The petition against it has over 45,000 signatures.
6 months ago
Madhu Jay
Side waste left at my address so picked up off th street and put in my bin looked this with the council only to be told that I should have left it on the floor and that I won't get anyone out to help so take it out of my bin and put it back on the floor and some on will be round.....rather a rubbish strewn neighbourhood than do anything that doesn't benefit them terrible service and yet council tax is still demanded or threat of court
7 months ago
SherrieK Watson
Need to sort the parking prices.
5 months ago
Beth Stewart
parking is disgusting in hinkley
2 weeks ago
Edward kiperman
Always so helpful
2 weeks ago
Adam Nyholt
Good
1 week ago
